UW Medicine

www.uwmedicine.org

UW Medicine Reviews

Updated December 8, 2014
Updated December 8, 2014
93 Reviews
3.0
93 Reviews
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Review Highlights

Pros
  • State employees have great benefits but don't seem to care about the organization they work for (in 12 reviews)

  • Review for UW Medicine IT: Good benefits and work-life balance (in 7 reviews)


Cons
  • The supervisors and upper management were punitive and treated staff like children (in 5 reviews)

  • low pay, terrible CEO just got fired (in 4 reviews)

More Highlights

16 Employee Reviews Back to all reviews

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  1. 3 people found this helpful  

    Current employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst
    Current Employee - Analyst

    I have been working at UW Medicine full-time (more than 3 years)

    Pros

    Decent benefits and some nice people to work with. Some flexibility with work schedule. Good place to start healthcare career.

    Cons

    Terrible management! Some folks get to telecommute as often as they want and others are not allowed to, management picks who they want in a position based on their likes and relationship. There's zero advancement, unless you go outside your team. Too many unproductive meetings. A lot of debates between entities. Terrible commute!

    Advice to ManagementAdvice

    Get it together!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    UW Medicine is purely concerned about profits; not healthcare as they proclaim.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Specialist in Seattle, WA
    Former Employee - Claims Specialist in Seattle, WA

    I worked at UW Medicine full-time (more than 3 years)

    Pros

    UW Medicine/UW Physicians pays fairly well and had decent benefits. When I first began working there, the management style was relaxed and caring.

    Cons

    As the organization grew and as management changed, the focus changed from providing excellent service to patients, to how can we, as a non-profit organization, increase our profits. Benefits were reduced or eliminated and the organization continued to violate both federal and state employment laws.

    Advice to ManagementAdvice

    Treat your employees as you would want to be treated. Think about your actions and compare them to how you would feel if you were an employee and not a manager.

    Doesn't Recommend
    Negative Outlook
  3. 1 person found this helpful  

    Software Engineer (ITS)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Seattle, WA
    Current Employee - Software Engineer in Seattle, WA

    I have been working at UW Medicine full-time (more than a year)

    Pros

    Laid-back environment. Ok benefits. Good vacation time.

    Cons

    Management at UW Medicine ITS department is as incompetent as it could get. They have no idea how things work and hence, asking for very strange things to be done.
    Management is highly self-centered and having no clue where it is going.
    Highly inefficient in the work they are doing.
    Extremely politicized environment. Washington state needs to cut a lot staff at this place. Half the people can do the same job.

    Advice to ManagementAdvice

    Leave.

    Doesn't Recommend
    Neutral Outlook
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  5.  

    Very little room to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lab Assistant in Seattle, WA
    Former Employee - Lab Assistant in Seattle, WA

    I worked at UW Medicine part-time (more than a year)

    Pros

    Easy to get the job.

    Cons

    Supervisor is not clear, and leave little room for students to grow.

    Doesn't Recommend
  6.  

    Difficult culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Seattle, WA
    Current Employee - Director in Seattle, WA

    I have been working at UW Medicine full-time (more than 5 years)

    Pros

    State employees have great benefits but don't seem to care about the organization they work for. The location in Seattle is good. Many people work here and don't leave.

    Cons

    Leaders and staff put their own personal interests ahead of the organization's well-being. This results in a very challenging and disappointing culture, which is often surprisingly hostile.

    The environment lacks teamwork and communication is quite poor.

    Advice to ManagementAdvice

    It would be helpful to support the mission of the organization and put this ahead of your career ambitions.

    Doesn't Recommend
    Neutral Outlook
  7. 2 people found this helpful  

    Top notch medical providers and great patient population, but horrible administration

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst in Seattle, WA
    Former Employee - Analyst in Seattle, WA

    I worked at UW Medicine full-time (more than 10 years)

    Pros

    The patients you serve, doctors, nurses and staff who truly care about 'Patient's First." The history of the facilities. The contact with some extremely intelligent people who provide innovative and responsive medical care.

    Cons

    The administration who are so far removed from patient contact they could care less except for their status, salary and power. No personal growth opportunity. Expect 50 to 60 hours of work for 40 hours salary. (Administration does not manage the physicians or nurses btw). Administration does very little work except for holding meetings and reading email. Departments are compartmentalized and territorial.

    Advice to ManagementAdvice

    Next time the University needs to tighten its budget, why not have all the administrators that earn over $80K take a 10% salary cut, rather than squeeze it out of the workforce who are doing the work and demonstrating that "Patients are First".

    Doesn't Recommend
    Negative Outlook
  8.  

    They do not advertise salaries so you don't know what job to apply for

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UW Medicine as a contractor

    Pros

    Close to home, many positions, benefits

    Cons

    No advertised salary made it difficult to apply for.

  9. 1 person found this helpful  

    Bullying culture, treated like cattle

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Seattle, WA
    Former Employee - Customer Service Representative in Seattle, WA

    I worked at UW Medicine full-time (more than 3 years)

    Pros

    Good location in downtown area

    Cons

    Contact Center employees were treated like sweat shop employees and objects. Lots of focus on errors and no praise. Overworked and disrespected.Management had very unrealistic expectations. Served 150 clinics and scheduled appointments for 50. 90 calls a day. Expected 99.5 rating on all metrics always. Scolded us when we took vacation time. None of the employees were happy there. Tried to block the union getting in there. Hostile towards minorities, people over 40 and people on FMLA. Constant inconsistencies in standards. Lots of employee turnover. Bad supervisors and upper management making bad decisions. The worst place I have ever worked on every level. Lack of compassion for patients. Do not put patients first. Did not care about our rapport with patients, just wanted calls to last a maximum of 4 minutes

    Advice to ManagementAdvice

    Try being human

    Doesn't Recommend
    Neutral Outlook
  10.  

    Treated like cattle at a sweat shop

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Seattle, WA
    Former Employee - Customer Service Representative in Seattle, WA

    I worked at UW Medicine full-time (more than 3 years)

    Pros

    Good location in downtown Seattle

    Cons

    This was the worst place I have ever worked and I have been working for forty years. The management treated us like objects that were useful as production tools only. We were rated on errors and never praised. The rules we were rated on we're changing on an ongoing basis so we never knew what the standards were. There was not any consistency. We were critized and scrutinized for taking too much time in the restroom and taking earned vacation days off. There were multiple EEOC complaints filed for racial, age and disability discrimination. They had you sit at a different desk every day and rotated your lunch and breaks on a daily basis. Patients were not put first and the standard was 4 minutes per call. There was no time set aside for team meetings or in person training. The supervisors and upper management were punitive and treated staff like children. They fought multiple times not to have a union. We had to schedule for 50 clinics and answered for 150 clinics and had to be 99.5 percent accurate. Very unrealistic work load and standards. Lots of turn over and a very discontent work force. When I left, several people congratulated me for getting out of there and one person told me to run as far as possible away from this place. All in all, a terrible place

    Advice to ManagementAdvice

    Treat people like humans not machines. Put patients first and not the almighty dollar

    Doesn't Recommend
    Neutral Outlook
  11. 1 person found this helpful  

    Reputation proceeds itself

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - PSS in Seattle, WA
    Current Employee - PSS in Seattle, WA

    I have been working at UW Medicine full-time (more than 3 years)

    Pros

    The title/brand that's about it.

    Cons

    I don't feel safe at my job. Micromanagement runs rampant and mangers are a mess.

    Advice to ManagementAdvice

    Stop hiring internally and giving management insane amount of power.

    Doesn't Recommend
    Negative Outlook

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