Uber Reviews

Updated August 4, 2015
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3.6
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Recommend to a friend
Approve of CEO
Uber CEO, Founder Travis Kalanick
Travis Kalanick
453 Ratings

Pros
  • The environment is genuinely fast paced -- just look at how many cities we have launched in 2014 (in 18 reviews)

  • Impactful work - you are literally changing the world (in 7 reviews)

Cons
  • Work/life balance may be a deal breaker for some (in 47 reviews)

  • Long hours; the office is growing very quickly (starts to lose the feel of being a small/scrappier company) (in 33 reviews)

More Pros and Cons

675 Employee Reviews

Sort: Popular Rating Date
  1. Featured Review

    Helpful (10)

    Rocket Ship

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in San Francisco, CA
    Current Employee - Product Manager in San Francisco, CA

    I have been working at Uber full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - Super talented people are flocking to Uber from the Bay Area's top tech companies - Things move so much faster here than anywhere else I've worked - you'll be able to get much more done - Legitimately changing the world

    Cons

    - Long hours (but if they feel like work, you're doing something wrong)

    Advice to Management

    - Keep up the focus on making a great product, ignore the haters.


  2. Operations Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations and Logistics Manager in New York, NY
    Current Employee - Operations and Logistics Manager in New York, NY

    I have been working at Uber

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people, culture, and work

    Cons

    Some growing pains as company aims to double in a few years. Mgmt needs to figure out the clearest way of promoting people

    Advice to Management

    Figure out the layers and hierarchy needed for a place as large as this...


  3. Helpful (1)

    Great company so far. I have been with them for one month now

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Freelancer - Anonymous Freelancer in Miami, FL
    Current Freelancer - Anonymous Freelancer in Miami, FL

    I have been working at Uber

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Very flexible and you make your schedule.

    Cons

    Uber GPS is not the best. It's better to use google map


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Uber Driver

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Uber

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Flexible working hours, good pay, easy job, you get to chat with people all day and listen to music, work when you want to

    Cons

    Their payment system is terrible because they force you to join a large bank to receive the direct deposit. I have a credit union and I would never see the money in my account.

    Advice to Management

    Fix your payment system so that people who do not want to pay fees at banks and opt to use credit unions are no longer faced with this issue.


  6. Nice

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Uber

    Pros

    Flexible Weekly Pay Work when you want Nice during busy events Meet nice people Learn more about your own city

    Cons

    Not consistent cash flow Drunk customers at night Some nights have too many drivers


  7. Good, steady work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Community Support Representative in Remote, OR
    Current Employee - Community Support Representative in Remote, OR

    I have been working at Uber (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Work at home Choose hours Take off whenever

    Cons

    No security Lack of communication No benefits


  8. Helpful (4)

    Drivers are getting driven out by reduction in fares

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Freelancer - Driver
    Current Freelancer - Driver

    I have been working at Uber (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    It's great to just jump in your car any time you want and make some extra cash. You get to be a part of someone else's day and hopefully make it a little better.

    Cons

    The money isn't there for drivers. And maybe Uber doesn't care since they've already stated they want to move to driver-less cars. But until Uber should either increase the fare rate or decrease the amount they take from the driver.

    Advice to Management

    Take care of your drivers.


  9. a bigco that feels like a startup

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Software Engineer
    Current Intern - Software Engineer

    I have been working at Uber as an intern

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    + We're at the point where we can rip out startup-y code and take the time to do it right. + You can make genuinely impactful code changes, even as an intern or very junior employee. There basically aren't pie-in-the-sky projects that will never see the light of day (*cough* Google), but we aren't flying by the seats of our pants either. It's a good balance. Your work will hit production and tens of thousands of people (minimum) will touch or be touched by your code paths. + Lots of cool distributed systems primitives in the pipeline. You know how we tell startups, "don't do that, it's overkill, just use Postgres"? It's not overkill anymore. A chance to work on, shape the direction of, and consume lots of cool distributed systems stuff that's actually needed. + Mandatory and genuinely helpful code review everywhere. Good source control hygiene, aggressive linters, high standards. Codebases that aren't deprecated tend to be of very high quality. + You're not allowed to wait for another team to implement something. Git clone their repo, write it yourself, and put it up for code review. We are aggressively allergic to turf wars. + Management is rational and data-driven + People are positive, friendly, and smart + The office is really nice. Breakfast, lunch, and dinner, snacks, coffee, etc. All the Apple hardware you could ask for. A vending machine that dispenses mice, keyboards, trackpads, power adapters, etc. with a tap of your ID. + It's not 9-5, but the hours are less insane as far as SV goes. People with families to go home to aren't made to feel unwelcome. Office fills up around 9:30 and goes quiet around 7. Depends on your team though. + Free Uber credit is the best perk. The city is insanely more usable when you can Uber everywhere without feeling guilty about spending money.

    Cons

    - Developer tooling is not quite mature, particularly with regard to dev-prod parity, staging, and integration testing. It can be a little scary sometimes. Understandable with our rate of growth, though. - A good bit of NIH syndrome with regard to developer tooling and infrastructure. Related to #1. You will usually *not* be able to Google your problem, and internal documentation is hit-and-miss, but you can probably find the author on HipChat and get them to sort you out. - Speaking of, HipChat. Ew.


  10. Helpful (2)

    Driver. Sf

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Freelancer - Anonymous Freelancer
    Current Freelancer - Anonymous Freelancer

    I have been working at Uber

    Pros

    Easy to use app. Easy going passengers, pay is mediocre at best.

    Cons

    Strangely... App can be hard to use, passengers can be extremely rude or cocky, no option for tips, swirls weekends where a lot of money could potentially be made, market ends up flooding.

    Advice to Management

    Give an option for tips


  11. Helpful (2)

    Changing the World

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Operations Specialist in San Francisco, CA
    Current Employee - Product Operations Specialist in San Francisco, CA

    I have been working at Uber

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Pros - Legitimately changing the world. In the last 3 months alone (i've been here 18), I've launched changes that allow any deaf person globally to have a new source of income. - Work doesn't feel like work (and if it does you're doing it wrong) - Amazing people. Seriously talented, influential, entrepreneurial yet casual people I love working with and consider my friends. - Right answer wins - Land of Opportunity. So many cool opportunities available as we grow. The right people find them and thrive here. - Unlimited leave and casual atmosphere

    Cons

    None I can think of

    Advice to Management

    - Keep the bar as high as it is and only hire more super talented people



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