Ulta Beauty Reviews

Updated September 30, 2014
Updated September 30, 2014
740 Reviews
2.7
740 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Ulta Beauty CEO Mary Dillon
Mary Dillon
132 Ratings

Review Highlights

Pros
  • The employee discount is probably one of the best perks of this position (in 57 reviews)

  • Great employee discount on product as well as salon services (in 44 reviews)


Cons
  • I don't have a very good work/life balance because I'm always at work (in 21 reviews)

  • Upper management is not always aware of activities that go on in the store (in 45 reviews)

More Highlights

453 Employee Reviews Back to all reviews

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  1. 5 people found this helpful  

    Not bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Manager
    Current Employee - Associate Manager

    I have been working at Ulta Beauty full-time for less than a year

    Pros

    Great environment, fun staff and energy.

    Cons

    Lack of training, very tight payroll.

    Advice to ManagementAdvice

    Focus on educating all of your employees, and allow more payroll. its very hard to serve guest while working on 5 projects and only you and one other associate is on the floor.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    ulta is a pretty good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Cashier  in  Greensboro, NC
    Current Employee - Lead Cashier in Greensboro, NC

    I have been working at Ulta Beauty full-time for more than a year

    Pros

    you can meet long term friends, plus you get to play around with make up.

    Cons

    it can get boring. there is not much to do.

    Advice to ManagementAdvice

    nothing, management is pretty good

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Great job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager  in  Aventura, FL
    Current Employee - Operations Manager in Aventura, FL

    I have been working at Ulta Beauty full-time for more than 3 years

    Pros

    Friendly, family oriented work environment

    Cons

    Same as everything, corporate doesn't give enough hours to the store to schedule.

    Advice to ManagementAdvice

    Take time training new employees

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. 2 people found this helpful  

    Toxic GM/DM

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Salon Professional
    Current Employee - Salon Professional

    I have been working at Ulta Beauty full-time for more than 5 years

    Pros

    Great benefits considering I may need 'em for therapy since the stress level I've experienced while working here is through the roof.

    401k that the company matches up to 3%

    Cons

    Oh, where do I even begin?

    Advice to ManagementAdvice

    Every manager should have their own email account/access to upper management since there are a lot of toxic GM's working for this company. I've never had such an awful GM or DM in my history of working for Ulta. Thankfully the GM was transferred to another location, because I was extremely close to leaving and taking my business and book to another salon that actually appreciates their employees.

    Don't expect your employees to follow the cultures and values when upper management does not.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    Better love your team... The phrase "Work-Homelife Balance" in this case is your store being your Homelife!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Ulta Beauty full-time for more than 8 years

    Pros

    The people! Great sense of community. Discount. Gratis. Education through Vendors who really do love their lines. Expansion = opportunity and growth. Decently supportive HR and LP departments.

    Cons

    Too much to do with NO way to do it (no payroll, crap pay = crap employees, etc). Corporate completely out of touch with reality. Put on a show when they come in, yeah everything's just great! Not enough training. Not enough hours. Not enough money.

    Advice to ManagementAdvice

    Do surprise visits. Don't invite the DMs. See what's really happening in your stores. Ask the opinion of store management... They know (and care!)... It would be nice to feel like you cared what they have to say, other than a "culture survey".

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Great employees, poor pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hair Stylist  in  Pittsburgh, PA
    Current Employee - Hair Stylist in Pittsburgh, PA

    I have been working at Ulta Beauty full-time for less than a year

    Pros

    Education is awesome.. Learning more cuts and color using redken

    Cons

    Takes time to build a book and actual clientele about a year... Before you start seeing a commission check
    No benefits until you reach a higher designer level

    Advice to ManagementAdvice

    Increase hourly pay until a book is full

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    limited

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ulta Beauty

    Pros

    makeup, salon and product discount, salon services discounted

    Cons

    no training hours, upper management is like nothing i have experienced. not in a good way.

  9.  

    Can be very stressful when everyone does not pitch in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ulta Beauty full-time

    Pros

    associates customers are awesome
    gratis
    discount
    benefits

    Cons

    In my location the Mgmt staff where not all on the same page. Most managers did their jobs while there was one that enjoyed the title and none of the work. Sitting in the back because your feet hurt and pretending to read emails or reports while the rest of the team is busy and needs help on the floor is not being a team player.

    Advice to ManagementAdvice

    There should be a set Mgmt training manual that all managers should be required to train from. The training videos are nice, but they can be a little redundent.

    Recommends
    Positive Outlook
  10. 1 person found this helpful  

    ultamately unsatisfying

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Beauty Advisor  in  Chesterfield, MI
    Current Employee - Beauty Advisor in Chesterfield, MI

    I have been working at Ulta Beauty part-time for less than a year

    Pros

    discount on expensive makeup is always a plus
    great associate management

    Cons

    one week you could get 24 hours and the next 8…. no consistency in scheduling and if they need you, they'll just call and expect you to drop everything and come work.

    Advice to ManagementAdvice

    evaluate the work ethic of each associate and their overall attendance and let that be a deciding factor in who should be scheduled hours compared to others.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Fun first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Beauty Consultant  in  Greensboro, NC
    Current Employee - Beauty Consultant in Greensboro, NC

    I have been working at Ulta Beauty part-time for more than a year

    Pros

    Training was fun and easy, get to be the first to know about sales and make up,free samples and ocassionally free make up

    Cons

    no room for advancement, compensation and benefits were not the best

    Recommends
    Neutral Outlook
    No opinion of CEO

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