Ulta Beauty Reviews

Updated July 29, 2015
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3.2
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Recommend to a friend
Approve of CEO
Ulta Beauty CEO Mary Dillon
Mary Dillon
213 Ratings

Pros
  • Great employee discount on product as well as salon services (in 64 reviews)

  • 50% discount on salon services, and 25% discount on products (in 23 reviews)

Cons
  • I don't have a very good work/life balance because I'm always at work (in 25 reviews)

  • I was basically thrown in with no support from upper management (in 52 reviews)

More Pros and Cons

756 Employee Reviews

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  1. Featured Review

    Helpful (18)

    I've been with the company a little over a year and have gone through 4 promotions.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at Ulta Beauty full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Work hard and get rewarded. Satisfying job. Love seeing my efforts get recognized. I worked extremely hard and went from a prestige manager to a store manager.

    Cons

    None. If you put in the work, you will be rewarded.

    Advice to Management

    Continue developing talent. It's absolutely working.


  2. It's okay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ulta Beauty part-time

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Gratis, most of my coworkers are amazing

    Cons

    Work hours are awful, never work enough, management could be more organized

    Advice to Management

    Pay more attention to your employees and less attention to what is going to benefit only yourself


  3. Ulta interview

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Memphis, TN
    Current Employee - Cashier in Memphis, TN

    I have been working at Ulta Beauty part-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Love the company and the make up

    Cons

    Black Friday is very stressful

    Advice to Management

    Communication


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ulta Beauty

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good benefits, friendly environment, great customers

    Cons

    to many hours, not enough pay

    Advice to Management

    none


  6. Prestige Beauty Advisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Prestige Beauty Advisor in Laurel, MD
    Current Employee - Prestige Beauty Advisor in Laurel, MD

    I have been working at Ulta Beauty part-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great company to build with, clean work space, and able to practice your craft

    Cons

    Does not get time &1/2 if not full time


  7. General Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Los Angeles, CA
    Current Employee - General Manager in Los Angeles, CA

    I have been working at Ulta Beauty

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Many rewards including: developing strong talent, building brands, strong presence in a community, and unlimited growth potential.

    Cons

    This is a major role, and requires true dedication and skill. The training available is not very direct, so you need to have an enterpenurial spirit to gather the necessary skills and information to be successful.

    Advice to Management

    Really ensure you are aware of how much of your life this role will demand. You need to ensure you are constantly recruiting so you don't find yourself in a bad position, especially with the structure of the store, but it is a truly rewarding position to hold.


  8. Receiver

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Receiving Associate in Fannettsburg, PA
    Current Employee - Receiving Associate in Fannettsburg, PA

    I have been working at Ulta Beauty full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits, lots of vacation time and days off, good management, fast paced job, pay is decent, lots of full time opportunity

    Cons

    Mandatory overtime, sometimes you have to work 6 days a week 12 hour shifts, and they are not flexible with it at all. Not very understanding if you have a family

    Advice to Management

    Be more flexible and understanding to people working for you that have families that they need to care for and spend time with, better home to work balance


  9. Helpful (1)

    I love my job!!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Salon Manager in Grand Rapids, MI
    Current Employee - Salon Manager in Grand Rapids, MI

    I have been working at Ulta Beauty full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great affordable benefits, paid holidays, vacation pay, personal and sick days. More of a set schedule. Great growth opportunities! Wonderful employee discount and free products to try by different vendors. Very friendly environment.

    Cons

    The usual struggles of working in a retail/salon environment. It is also frustrating that the GM has so much say in the salon when most of them have never worked in a salon and have a small understanding of a salon business.

    Advice to Management

    Allow your Salon Managers to take calculated risks to grow the salon business. Salon is very different from retail.


  10. Licensed Esthetician

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Esthetician in Decatur, AL
    Current Employee - Esthetician in Decatur, AL

    I have been working at Ulta Beauty part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    The people I work with are all very positive and customer oriented, sharing ideas about services that are provided and making referrals as needed. Love helping customers feel better about themselves thru proper skin care regimens.

    Cons

    Pay is barely better than minimum wage with restricted work hours per pay period. Management and above are very disorganized and there is a high turnover - related to poor wages and advancement opportunities.

    Advice to Management

    Ulta Coorporate need to support individual stores and management so that they have time to devote to employee training and needs. I've missed out on training opportunities due to lack of communication.


  11. Helpful (3)

    Best place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in East Peoria, IL
    Current Employee - Anonymous Employee in East Peoria, IL

    I have been working at Ulta Beauty (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    If you have a love of Cosmetics and Skincare this is the place for you! I have worked with Ulta for years and I can honestly say, Ulta is my happy place !

    Cons

    You have to prove your worth , sometimes it can feel like an uphill battle , but in the long run the rewards are worth the work.

    Advice to Management

    Accept your new employees and plan to help them to know new products and where things are located in the store.



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