Ulta Beauty
2.7 of 5 652 reviews
www.ulta.com Bolingbrook, IL 5000+ Employees

Ulta Beauty Reviews

Updated Jul 10, 2014
All Employees Current Employees Only

2.7 652 reviews

                             

54% Approve of the CEO

Ulta Beauty CEO Mary Dillon

Mary Dillon

(96 ratings)

40% of employees recommend this company to a friend
129 Employee Reviews Back to all reviews
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    Great opportunity for growth

    Associate Manager (Current Employee)
    Phoenix, AZ

    ProsI was promoted up the chain from a cashier to an associate manager of people in less than a year. (4 promotions) and I plan to continue to the corporate level. I really enjoy everything I have learned about the business and being a manager has prepared me for future difficult situations that I may face. The entire staff works together to help make budget and goals.

    ConsSometimes the goals that the company sets for individual stores are not realistic to what we actually end up doing. I don't have a very good work/life balance because I'm always at work.

    Advice to Senior ManagementTake suggestions for improvement into consideration. There will always be areas to become stronger as a company, and employees feel included and respected when their thoughts are heard.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Overall, not horrible

    Anonymous Employee (Current Employee)

    Prosgenerous discounts and work-life balance

    Conspromotion and not enough hours

    Yes, I would recommend this company to a friend

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    1 person found this helpful  

    I have a bitter sweet experience at Ulta as I was making more money in one location than I am when I took a transfer.

    Hairstylst (Current Employee)
    Des Moines, IA

    ProsAs an employee you save 25% on product you buy for yourself. The prices are high enough that you can make a descent commission in the salon. I like the part-time hours where you can change them as you need to. The tips are great!!

    ConsNeed a better plan for advancement. The path to Abundance program is not good if the business is not there and you can't make the numbers you need to make to get promoted.

    Advice to Senior ManagementChange the program for the level jumping. There has to be a better way to get promoted. Can people with degrees bypass the level system by applying for a job in corporate?

    Yes, I would recommend this company to a friend

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    Great if your goal is the Beauty Industry

    Anonymous Employee (Current Employee)

    ProsEasy, Good discount, when the managers are good they are GOOD.

    ConsShould hire fro within instead of without first. GM's should have to take a course in at least color matching. Lack of hours of course, but that's always a given

    Advice to Senior ManagementMake sure that your GM's aren't taking all the credit for the work being done and don't freak out about customer surveys.

    Yes, I would recommend this company to a friend

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    My part time experience at ulta beauty

    Ulta Prestige Consultant (Current Employee)

    ProsGreat gratice, excellent team of co-workers and management, flexible work schedule when needing days off.

    ConsNot enough hours given to Prestige consultants, could use more training on products.

    Advice to Senior ManagementTrain staff on registers prior to store opening so that employees dont look incompetent when ringing things up on busy days. Learn as you go is fine, but not on holidays.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    2 people found this helpful  

    Lots of possibilites

    Anonymous Employee (Current Employee)

    ProsRoom to advance, encouraging environment, pay is good compared to our competition. Love the gratis! Love working with the customers. For the most part a good work-life balance.

    ConsUlta needs to consider what cutting hours is doing to their bottom line. No sales people on the floor means that good customers are walking out dissatisfied. Cutting hours in your prestige department is taking sales away from the company. People want and like customer service. So many people are leaving there frustrated and empty handed. Cutting hours also causes Ulta to lose good employees. Managers are often over worked and left alone to do too many tasks that they will never get done or that causes them to lack in their customer service.
     Ulta also needs to revisit their ideas about what training their employees on new products does for their sales. They have basically taken that away from us and I can definitely see a difference in sales because of it.
     Just a few simple things to tweek and this would be a 5 star company to work for. Isn't really all about the customer in the end? I think Ulta is forgetting that.

    Advice to Senior ManagementConvey to upper management how cutting hours is hurting the business!

    Yes, I would recommend this company to a friend

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    Slightly intimidating but overall loved the managers!

    Prestige Consultant (Current Employee)
    San Jose, CA

    ProsFun and welcoming environment. You learn new things everyday. There's always something new going on and it's never dull. You meet lots of people and are able to network.

    ConsVery fast paced. Have to multi task a lot! It can be a bit draining and overwhelming if you're new to retail / customer service.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    hard work pays off

    Prestige Consultant (Current Employee)

    Prosif you work hard and you're flexible it really can pay off! Great way to always learn more about make up, & skin care! Youll learn lots & gain good experience about operations! & of course GRATIS!!

    Consexpectations are too much for too little, false promises, higher management too easy on other managers so you'll never move up unless you move away.

    Advice to Senior ManagementMore hours, better pay for your loyal employees waiting in purgatory & stop handing out so many second chances

    Yes, I would recommend this company to a friend

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    Great people to work for and with

    Esthetician (Current Employee)
    Downers Grove, IL

    ProsThere's a great team effort attitude here. No feeling of competition between employees, they're all willing to jump in and help each other

    ConsIt can take a long time to build up a clientele, in the meantime pay and hours are low

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Good Experience overall

    Anonymous Employee (Former Employee)

    ProsNice environment, nice staff, clean environment, good clientelle

    ConsLow pay scale, difficult to get a day off especially during the holidays...

    Advice to Senior ManagementMore talk about personal growth opportunities both short term as well as long term otherwise it is difficult to know how to navigate progress.

    Yes, I would recommend this company to a friend

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