Ultimate Software

  www.ultimatesoftware.com
  www.ultimatesoftware.com

Ultimate Software Reviews in Atlanta, GA

165 Reviews
4.6
165 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Ultimate Software Chairman, President, and CEO Scott Scherr
Scott Scherr
148 Ratings

Review Highlights

Pros
  • The company emphasizes a healthy work-life balance and follows through with it (in 12 reviews)

  • Monthly visit from the ice cream truck at HQ (in 7 reviews)


Cons
  • I have no cons at this moment in time that I would like to share (in 15 reviews)

  • Work/life balance is important and you need to ensure you are keeping yours at a good ratio (in 8 reviews)

More Highlights

2 Employee Reviews Back to all reviews

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  1. 4 people found this helpful  

    Worst company I have ever worked for! Don't believe the hype!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Process Analyst I in Atlanta, GA
    Former Employee - Business Process Analyst I in Atlanta, GA

    I worked at Ultimate Software full-time (less than an year)

    Pros

    Free benefits, nice Atlanta location

    Cons

    I have been in IT since the 80's and have never run across a company with this type of work ethic in my life. No work-life balance. They expect you to stay on a customer call until it is done, if that is 10:00 pm, they don't care. Also they give you vacation time off but frown upon you using it. They want you to not attend your children's graduations, schedule all family appointments on the same day, work on your vacation if you even take it because again it is totally frowned upon. You get fooled in the orientation, they are not family friendly at all. I actually did not participate in most of the orientation because...I had to work. If you have a life outside of your work, don't join this organization, you will be disappointed. Also there is no real HR, if you have a complaint about your immediate management, there is no one to talk to, no recourse. Imagine that, an HRMS firm with no defined HR.

    Advice to ManagementAdvice

    Save some money by not sending everyone to Florida for orientation, use that money to create more work/life balance for your employees and some basic management training skills for your managers, especially sensitivity training. Also use chatter for something meaningful other than mindless, fake, and insincere jabber.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 5 people found this helpful  

    Quite frankly, I don't understand how ULTI got best mid-sized employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Consultant (Workplace) in Atlanta, GA
    Former Employee - Consultant (Workplace) in Atlanta, GA

    I worked at Ultimate Software

    Pros

    Peers are very nice and easy to get along with and the benefits are excellent; i.e. no cost to employees.

    Cons

    Workplace is an absolutely horrible place to work and the management there do not know what they are doing. Client assignments are made to consultants with no regard of current workload and complexity, training slots are limited and there are not enough slots available for the clients who need the training; if a client makes a change to their schedule, it could be months before another training slot becomes available to them. Engagement "managers" who oversee the projects have no experience and are unwilling to step in and set the right expectations for a client who is out of line. Because of this, the good clients are often overlooked and more attention is paid to belligerent ones. Both employees and customers are unhappy with the level of service being provided to customers; nearly every consultant feels they are failing due to the unreasonable demands put upon them. Several employees have had medical issues (including myself) due to the unreasonable demands put onto them. In sum, this place is the most poorly run, disorganized mess I have ever come across in my career. I wish I had something more positive to say about this organization but I truly do not.

    Advice to ManagementAdvice

    Look at the mess in Workplace and fire your senior management there. Bring in some talent who has dealt with a startup and can turn Workplace around. Focus on rock solid sales and implementations and set the right expectations from the beginning. Execute some actual planning and have enough resources to get implementations done on time and without errors. Finally, get some experienced engagement managers who have some experience in scope control and managing client relationships without coddling to them.

    Doesn't Recommend
    Disapproves of CEO

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