UniFirst Reviews

Updated April 13, 2015
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2.0
41 Reviews
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UniFirst Chairman, President, and CEO Ronald D. Croatti
Ronald D. Croatti
29 Ratings

41 Employee Reviews

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  1. Outside Sales Rep.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Outside Sales Representative in Knoxville, TN
    Current Employee - Outside Sales Representative in Knoxville, TN

    I have been working at UniFirst (more than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Excellent Training and will open future doors with employment in the like or different industries.

    Cons

    Objectively, look at how the top is structured, it's run by family and their families and friends, not us. They don't care at the top of the Ivory Towers, even though they put on a good face by being on "Undercover Boss." If they truly cared, they would ask themselves, why SO MUCH TURNOVER? Start with where they are wrong and missing it first and stop the revolving door and just putting warm bodies in to fill a slot. People come on board bringing their families and children who look to them for support, not a bunch of unnecessary stress and Corporate always blaming someone other than themselves. Wake up and smell the crap you're trying to sell everyone else, but won't take the medicine yourselves. Get out of the Ivory Throne and out of your hard working provided mansions and see, taste and experience what we go through and how gracious you all should be for the extravagant lifestyles, we provide you all up there in Ivory Town!

    Advice to Management

    Read above Cons and take it as you wish but it is the cold hard facts. C.E.O.'s can be replaced everyday but sales make the clock tick and turn. Maybe the share holders and Board members will see through things and make the changes necessary that will make our company more human.

  2. Helpful (2)

    Micro Managed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Outside Sales Representative in Sacramento, CA
    Former Employee - Outside Sales Representative in Sacramento, CA

    I worked at UniFirst

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Base Salary, some other small perks

    Cons

    Horrible work environment, Beyond micro managed, must enter call and note after every appointment and cold call, if internet goes down or an hour goes by with no entry they will call and ask what you have been doing, Phone block days, manager sits behind and listens to calls, buts in and bashes when he is not hearing the other side of the conversation,, to much negativity, nothing is ever good enough,,, saw out number one sales rep for 20 out of 24 months get sent home a day without pay because his number were on the decline for 3 weeks,,, wow, that's when I realized this was not for me, turned n my resignation..,, Life is to short to hate your job,,,

    Advice to Management

    Treat mature , seasoned , successful sales reps with respect and encouragement,,

  3. Helpful (1)

    Chalk this one up to experience i guess.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Service Supervisor
    Former Employee - District Service Supervisor

    I worked at UniFirst full-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    You can make some serious money if you get a high volume RSR route. But you will never see your family friends or have any respect from upper management.

    Cons

    No work/life balance. product shortages, bad management, they expect the world from you without providing you with the tools or products necessary to do the job.

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  5. Helpful (2)

    Sales Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UniFirst

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Freindly atmosphere. Nice Sales Managers. Great for entry level sales

    Cons

    If you love micro management, then you will love working for UniFirst. Very restrictive. No wiggle room to sell using your own style. Do it word for word verbatum, there way. Lots of roll play in unrealistic situations

    Advice to Management

    Let your sales people use their style, and stop restricting there every move, it cramps there style

  6. Good place to brush up on your B2B sales skills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Outside Sales Representative in Dallas, TX
    Former Employee - Outside Sales Representative in Dallas, TX

    I worked at UniFirst full-time (less than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Paid weekly, good benefits, advancement opportunities if your a top performer.

    Cons

    Low pay for what they expect of you, commission structure is too long 3-4 months to get paid, maximum mileage reimbursement of 288 miles a week even if you drive 5 times that amount. Upper management doesn't care about the Sales Rep's.

    Advice to Management

    Set realistic goals, be honest and don't mislead your sales staff.

  7. Helpful (2)

    Keep looking.....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager
    Former Employee - Sales Manager

    I worked at UniFirst full-time (more than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great people at the location. Boundless opportunities for advancement because turnover is so high. Great sales training. If your fortunate enough to have a good Location Manager, you have a chance.

    Cons

    1. MICROMANAGEMENT!!! 2. The rules of corporate America do not apply to upper management levels. If you're part of the 'good ol' boy network' - you're GOLDEN!!! 3. If too many people go to President's Club, they change the rules the following year to decrease the number of participants to save $$$.

    Advice to Management

    Hold your Managers accountable and don't bend the rules or transfer them when they are caught being unethical or performing illegal acts.

  8. Helpful (2)

    Over bearing, under paid and micro-managed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Outside Sales Representative in Atlanta, GA
    Current Employee - Outside Sales Representative in Atlanta, GA

    I have been working at UniFirst full-time (less than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Looks great on the surface. The benefits are good. Management talks a good game.

    Cons

    I've never worked so hard for such little satisfaction or recognition. Constantly Micro managed ( hour by hour) and scrutinized. Never allowed to feel good about successes. Constantly reminded or berated for any short fall in their endless activity qoutas. Sales people not managed for success and results. Managed for failure and turnover, which they have alot of. Corporate culture geared toward young, energetic, and inexperienced sales people they can drive into the dirt and then replace.

    Advice to Management

    Allow for some balance in work/life. Manage for results and reward success mentally as well as monetarily. Allow good employees to feel secure and valued instead of insecure and replaceable.

  9. Helpful (3)

    Good Money, but you will pay for it!!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Route Sales Representative
    Current Employee - Route Sales Representative

    I have been working at UniFirst full-time (more than 10 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    UniFirst gives you an open check as a RSR, you can fill in the blanks on how much you want to earn during Power Routes, and Sales leads.

    Cons

    To many HOURS!!!!!! No home life Mon through Friday, too many National accounts were you work hard and make pennies per stop, while Corp looks at as a whole when it comes to there bottom dollar.

    Advice to Management

    Must be some kind of balance of life and income, also benefits are good but way to much expensive.

  10. Sales Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UniFirst

    Pros

    Decent benefits, great pay, and great corporate training

    Cons

    Office culture, scheduling difficulties, too much micro-management and lack of support

  11. Helpful (2)

    Unorganized liars

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Service Supervisor in Durham, NC
    Former Employee - District Service Supervisor in Durham, NC

    I worked at UniFirst full-time (more than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Pay and meeting new people everyday. Everyday is different.

    Cons

    It's no work/life balance. No one takes responsibility for anything. Company will let you go so fast your head will spin. For no reason on top of that. Get ready to train your replacement.

    Advice to Management

    Get organized. DSMs have to much on their plate. If you want to keep customers for life. Start doing what you say you're going to do.

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