UniFirst

  www.unifirst.com
  www.unifirst.com

UniFirst Reviews

Updated December 5, 2014
Updated December 5, 2014
282 Reviews
3.2
282 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
UniFirst Chairman, President, and CEO Ronald D. Croatti
Ronald D. Croatti
212 Ratings

Review Highlights

Pros
  • Personally I didn't get much from the training program but learned a lot from my two years working here (in 16 reviews)

  • There are great training programs in place for each position to help you succeed; it is up to you to take advantage of it (in 13 reviews)


Cons
  • You put in long hours anywhere from 55-60 hours a week and the pay for that amount of time is not good (in 19 reviews)

  • Every single sales rep hits a wall around 39-52 weeks and have to push through it (in 18 reviews)

More Highlights

37 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Keep looking.....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager
    Former Employee - Sales Manager

    I worked at UniFirst full-time (more than 5 years)

    Pros

    Great people at the location. Boundless opportunities for advancement because turnover is so high. Great sales training. If your fortunate enough to have a good Location Manager, you have a chance.

    Cons

    1. MICROMANAGEMENT!!! 2. The rules of corporate America do not apply to upper management levels. If you're part of the 'good ol' boy network' - you're GOLDEN!!! 3. If too many people go to President's Club, they change the rules the following year to decrease the number of participants to save $$$.

    Advice to ManagementAdvice

    Hold your Managers accountable and don't bend the rules or transfer them when they are caught being unethical or performing illegal acts.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Over bearing, under paid and micro-managed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Outside Sales Representative in Atlanta, GA
    Current Employee - Outside Sales Representative in Atlanta, GA

    I have been working at UniFirst full-time (less than an year)

    Pros

    Looks great on the surface. The benefits are good. Management talks a good game.

    Cons

    I've never worked so hard for such little satisfaction or recognition. Constantly Micro managed ( hour by hour) and scrutinized. Never allowed to feel good about successes. Constantly reminded or berated for any short fall in their endless activity qoutas. Sales people not managed for success and results. Managed for failure and turnover, which they have alot of. Corporate culture geared toward young, energetic, and inexperienced sales people they can drive into the dirt and then replace.

    Advice to ManagementAdvice

    Allow for some balance in work/life. Manage for results and reward success mentally as well as monetarily. Allow good employees to feel secure and valued instead of insecure and replaceable.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Good Money, but you will pay for it!!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Route Sales Representative
    Current Employee - Route Sales Representative

    I have been working at UniFirst full-time (more than 10 years)

    Pros

    UniFirst gives you an open check as a RSR, you can fill in the blanks on how much you want to earn during Power Routes, and Sales leads.

    Cons

    To many HOURS!!!!!! No home life Mon through Friday, too many National accounts were you work hard and make pennies per stop, while Corp looks at as a whole when it comes to there bottom dollar.

    Advice to ManagementAdvice

    Must be some kind of balance of life and income, also benefits are good but way to much expensive.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5.  

    Sales Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UniFirst

    Pros

    Decent benefits, great pay, and great corporate training

    Cons

    Office culture, scheduling difficulties, too much micro-management and lack of support

  6. 2 people found this helpful  

    Unorganized liars

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Service Supervisor in Durham, NC
    Former Employee - District Service Supervisor in Durham, NC

    I worked at UniFirst full-time (more than 3 years)

    Pros

    Pay and meeting new people everyday. Everyday is different.

    Cons

    It's no work/life balance. No one takes responsibility for anything. Company will let you go so fast your head will spin. For no reason on top of that. Get ready to train your replacement.

    Advice to ManagementAdvice

    Get organized. DSMs have to much on their plate. If you want to keep customers for life. Start doing what you say you're going to do.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    overall was enjoyable as a rep. the people are what make the company enjoyable to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Outside Sales Representative in Warwick, RI
    Former Employee - Outside Sales Representative in Warwick, RI

    I worked at UniFirst full-time (more than an year)

    Pros

    The right management and the job is pretty good. If your selling you are left alone. Hit a bad streak and the sirens are going off left and right.

    Cons

    No pay increases as a rep. 2 years with the same salary is BS. When asked about raise, was told to sell more..

    Advice to ManagementAdvice

    Take care of your people that are making you look good. Uniform industry is very cut-throat and the few that make it need to be rewarded for it.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 5 people found this helpful  

    Micromanaged

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Territory Sales Representative in Tacoma, WA
    Former Employee - Territory Sales Representative in Tacoma, WA

    I worked at UniFirst full-time (more than an year)

    Pros

    Great learning experience for anyone looking to begin a career in sales.

    Cons

    Industry that is not moving forward. Never give a two week notice. I have mine out of respect for the company, and they terminated me on the spot even though I led our region in sales 2 out of the last 3 months.

    The software is outdated. Upper management does not trust those who do the day to day selling, so access to account information is very limited giving very little selling advantage to its reps.

    90% turnover in the last 4 months. Went from 10 reps down to 1 in a matter of months.

    Advice to ManagementAdvice

    Begin focusing on your "team members" at each location, instead of the bottom line.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    Great job for a year fix.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Outside Sales Representative in Norfolk, VA
    Current Employee - Outside Sales Representative in Norfolk, VA

    I have been working at UniFirst full-time (more than an year)

    Pros

    Weekly salary plus commssions.Benifits tranining.

    Cons

    Most customers are in a contract for years and you can not sell untill it runs out.You wont make the salary you think because of this.(commissions)

    Advice to ManagementAdvice

    Getr out of the 80's mind set.

    Recommends
    Negative Outlook
    Disapproves of CEO
  10. 6 people found this helpful  

    Designed to fail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UniFirst

    Pros

    The training was great and having an above average base salary was very helpful. In theory the company values and the structure of the company are well-designed.

    Cons

    I found that protected territories were not protected. Since you had to log your appointments and other people could see them. I went on appointments where other sales people had swooped in the day before my appointment to try to steal the business. They were sales people from my own company. I even had a boss to come in and take accounts that I have been working that were about to close for himself. The sales team management tolerated theft from the company and didn't support the guidelines they put in place therefore the turnover was constant.

    Advice to ManagementAdvice

    Protect the sales territories or don't have them. Invest in your team so you don't constantly have to replace them.

  11. 4 people found this helpful  

    Long hours, low pay, no bonus incentive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UniFirst full-time (more than 3 years)

    Pros

    Great co-works in the service department

    Cons

    Too buddy-buddy. Management brings in friends/family even though they aren't capable of performing necessary job

    Advice to ManagementAdvice

    Value your employees who are doing a great job

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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