UniFirst Reviews

Updated September 24, 2014
Updated September 24, 2014
243 Reviews
3.2
243 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
UniFirst Chairman, President, and CEO Ronald D. Croatti
Ronald D. Croatti
184 Ratings

Review Highlights

Pros
  • Personally I didn't get much from the training program but learned a lot from my two years working here (in 14 reviews)

  • UniFirst will always promote from within as a first option which means they want you to succeed (in 7 reviews)


Cons
  • You put in long hours anywhere from 55-60 hours a week and the pay for that amount of time is not good (in 17 reviews)

  • average sales rep tenure is less than 2 years meaning you don't have any mentors to help you along (in 13 reviews)

More Highlights

42 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Excellent Career in Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Outside Sales Representative
    Current Employee - Outside Sales Representative

    I have been working at UniFirst full-time for more than 3 years

    Pros

    UniFirst gives top notch training from the ground up. If you learn their system of selling your will do well in any environment. The compensation is fair, base salary + Commission. This is a good company to work for and it has treated me well. You get out of it what you put in.

    Cons

    If you are in a highly competitive environment it can be frustrating winning new business, therefore increasing your bottom line.

    Advice to ManagementAdvice

    Offer ascess to management training to those who have an interest in developing there career.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Great to company to gain experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager
    Current Employee - Sales Manager

    I have been working at UniFirst full-time for more than 5 years

    Pros

    UniFirst is a great company to work for. They like to promote from within if at all possible. Wonderful training programs. Great company to get your food in the door for business to business sales.

    Cons

    You must work long hours during the week and also put in more time on the weekends to truly be successful.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 2 people found this helpful  

    It has been a great place to grow.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UniFirst full-time for more than 10 years

    Pros

    Great training, superior products and service. The people I work with are great and there are no automated answering services. Lots of support.

    Cons

    The pay could be better. It is a very compettive market and it gets very cut throat.

    Advice to ManagementAdvice

    Continue to support the people in the field. Mid management needs larger base for the time they put in weekly. It has been very difficult to make bonuses.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Life at UniFirst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UniFirst full-time for more than a year

    Pros

    The people in general have a positive, upbeat attitude and approach situations with kindness and courtesy. UniFirst has consistently been ranked in upper echelon of companies and was ranked number one recently vs all competitors in Apparel Magazine (10 in best apparel company overall, behind companies such as Nike, 8, and ahead of the Gap, 12). The company values doing good work and their behavior reflects that. In my experience here, interaction with other UniFirst employees has been pleasant. Also for the work, it varies depending where you are, but while at times you are pushed, the company is managed well enough to give support to those overtaxed.

    Cons

    There is a disconnect between corporate and actual plant locations that can be hard to bridge, which can be frustrating. Actions tend to move at a slower pace than what feels necessary, leaving something to be desired

    Advice to ManagementAdvice

    There needs to be better dialogue between corporate and plants. Corporate finds that plants can be leery and standoff-ish towards corporate and their motives. Plants find corporate disruptive to business and doesn't think that meddling with their processes can be beneficial, even when necessary.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Good place to work, must sell business.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales  in  Birmingham, AL
    Current Employee - Sales in Birmingham, AL

    I have been working at UniFirst full-time for more than 3 years

    Pros

    Work schedule stays pretty much the same. Monday thru Friday!

    Cons

    Company values are best bar none. Compensation could be better but acceptable.

    Advice to ManagementAdvice

    Allow employees who are self starters to spend less time in the office and more time in the field in order to close more business. Better compensation or more of a mileage allowance than what is the standard.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Above average company- many opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Pittsburgh, PA
    Current Employee - Manager in Pittsburgh, PA

    I have been working at UniFirst full-time for more than 8 years

    Pros

    Advancement potential strong, significant incentives for transfering locations.

    Cons

    How the company bills and sets pricing structure with its customers needs to change. Invoices are insanely complicated with a ridiculous amount of separate charges.
    Company is fairly "tech-backward" and very old school in how they operate. They are making large and rapid strides to catch up on this front, but still somewhat behind their competition.

    Advice to ManagementAdvice

    Company needs to streamline its charges, and roll up the numerous confusing extra charges into one price for one service. Focus more on infrastructure and operational efficiency. Increase attention and resources on the technology front, to better stay at the front of the pack in this area.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Amazing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UniFirst full-time for less than a year

    Pros

    Good pay and bonus oppourtinity

    Cons

    Long hours, early mornings, bad weather, long drives

    Recommends
    Approves of CEO
  9. 2 people found this helpful  

    Honest company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UniFirst

    Pros

    Stable, dependable, a place to work, longevity

    Cons

    Depends on department. Drivers work very hard. Sales big competition.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Manager in training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager In Training  in  Tampa, FL
    Former Employee - Manager In Training in Tampa, FL

    I worked at UniFirst full-time for more than a year

    Pros

    Hand on training, get to know the business from ground up.

    Cons

    Working the floor sucks.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 8 people found this helpful  

    The overall experience with Unifirst as a Sales Consultant was above average and for the most part a good experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Consultant  in  Lexington-Fayette, KY
    Former Employee - Sales Consultant in Lexington-Fayette, KY

    I worked at UniFirst full-time for more than a year

    Pros

    I worked for the company for 18 months. I spent 5 years in the industry as a sales rep. I know a little or two about this industry.

    **Unlike other Uniform companies, the management is fair and reasonable. They do not put unfair burdens on you, and they teach you how to sell in this industry. Most of the management are proven performers in the company, so they focus on the right way to qualify and sell accounts.

    **Other uniform companies, hire individuals as managers, who have no selling experience in this industry. You won't find managers in the Ohio Valley market that have huge egos, nor will they micro manage you to death. They are not bent on playing games that produce no results.

    ** Unifirst sales management will not waste your time and WILL NOT pound useless sales techniques and jargon over your head.

    *** Unifirst pays you for what you sell, their commission structure does not have loop holes that cheat you, and if you can perform well, you can expect to be recognized and promoted.

      **Ohio and Kentucky has proven sales performers, most of the Veteran sales professionals are Presidents Club achievers. They have top notch sales managers who know the industry and if you are thick skinned and driven, then this might be a great opportunity for you to prove yourself.

    Cons

    It is still the Uniform industry. Its tough and the competition is at your prospects and customers doors. I have 5 years experience in the industry, and that is enough for me and for the rest of my life. No hard feelings.

    1. If you get behind on prospecting and have one poor quarter and two average quarters, don't expect to make it past your first year. Turn over is at least 80%.

    2. Those who leave are individuals who can't make the cut. Get burned out. Get sick of the industry. Or realize that they should be doing something else, and end up hating the smell of a uniform ware house and all the negativity that snowballs once you lose heart.

    ... Its Laundry folks...Your selling Commercial Laundry...Prospects can't wait to meet with you...Sounds like fun doesn't it??? Its not.

     3. As such, if you don't have the energy to go at it 100% 5 days a week, 10 hours a day, then don't even bother.

    4. You must record your activity daily, and your activity will either reward you or doom you.

    5. The law of Sales, especially as a Unifirst Sales Consultant is this:

    'The law of Cause and Effect' : A Farming Metaphor: " If you don't tend to your soil in the winter, if you fail to plant crops in the spring, then you will have nothing growing in the summer, and you will fail to produce crops in the fall.. As such, you will have no harvest, and no job." If you want to make it...Then make it happen! No one else will do it for you!

    Advice to ManagementAdvice

    Use sales Force and get rid of Logix...it is the worst sales tool for those who have difficulty with managing many tasks. Thank you, for the opportunity, as for me, my Uniform sales days are done! Not my cup of tea! Never was and never will be Why I ever spent 5 years in this industry is beyond me... I am a musician and have a Journalism degree...What the heck was I thinking? LOL Best Regards to all! :)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

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