UniFirst

  www.unifirst.com
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UniFirst Reviews

Updated Jul 14, 2014
All Employees Current Employees Only

3.2 210 reviews

74% Approve of the CEO

UniFirst Chairman, President, and CEO Ronald D. Croatti

Ronald D. Croatti

(162 ratings)

57% of employees recommend this company to a friend

Review Highlights

Pros
  • Personally I didn't get much from the training program but learned a lot from my two years working here(in 12 reviews)

  • Good sales training material and now I'm just trying to fill a 20 word minimum(in 11 reviews)


Cons
  • You put in long hours anywhere from 55-60 hours a week and the pay for that amount of time is not good(in 13 reviews)

  • average sales rep tenure is less than 2 years meaning you don't have any mentors to help you along(in 8 reviews)

39 Employee Reviews Back to all reviews
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    • Culture & Values
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    It has been a great place to grow.

    Anonymous Employee (Current Employee)

    ProsGreat training, superior products and service. The people I work with are great and there are no automated answering services. Lots of support.

    ConsThe pay could be better. It is a very compettive market and it gets very cut throat.

    Advice to Senior ManagementContinue to support the people in the field. Mid management needs larger base for the time they put in weekly. It has been very difficult to make bonuses.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Good place to work, must sell business.

    Sales (Current Employee) Birmingham, AL

    ProsWork schedule stays pretty much the same. Monday thru Friday!

    ConsCompany values are best bar none. Compensation could be better but acceptable.

    Advice to Senior ManagementAllow employees who are self starters to spend less time in the office and more time in the field in order to close more business. Better compensation or more of a mileage allowance than what is the standard.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • No Opinion of CEO

     

    Above average company- many opportunities

    Manager (Current Employee) Pittsburgh, PA

    ProsAdvancement potential strong, significant incentives for transfering locations.

    ConsHow the company bills and sets pricing structure with its customers needs to change. Invoices are insanely complicated with a ridiculous amount of separate charges.
    Company is fairly "tech-backward" and very old school in how they operate. They are making large and rapid strides to catch up on this front, but still somewhat behind their competition.

    Advice to Senior ManagementCompany needs to streamline its charges, and roll up the numerous confusing extra charges into one price for one service. Focus more on infrastructure and operational efficiency. Increase attention and resources on the technology front, to better stay at the front of the pack in this area.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
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    1 person found this helpful  

    Amazing

    Anonymous Employee (Current Employee)

    ProsGood pay and bonus oppourtinity

    ConsLong hours, early mornings, bad weather, long drives

    Yes, I would recommend this company to a friend

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    2 people found this helpful  

    Honest company

    Anonymous Employee (Former Employee)

    ProsStable, dependable, a place to work, longevity

    ConsDepends on department. Drivers work very hard. Sales big competition.

    Yes, I would recommend this company to a friend

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    • Approves of CEO

    2 people found this helpful  

    Top Employer

    IT Department (Current Employee) Wilmington, MA

    ProsThe starting salary for both intern and full time is very good for the area.

    ConsThe company could give more paid time off. The vacation time structure is poor.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    Manager in training

    Manager In Training (Former Employee) Tampa, FL

    ProsHand on training, get to know the business from ground up.

    ConsWorking the floor sucks.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    7 people found this helpful  

    The overall experience with Unifirst as a Sales Consultant was above average and for the most part a good experience.

    Sales Consultant (Former Employee) Lexington-Fayette, KY

    ProsI worked for the company for 18 months. I spent 5 years in the industry as a sales rep. I know a little or two about this industry.

    **Unlike other Uniform companies, the management is fair and reasonable. They do not put unfair burdens on you, and they teach you how to sell in this industry. Most of the management are proven performers in the company, so they focus on the right way to qualify and sell accounts.

    **Other uniform companies, hire individuals as managers, who have no selling experience in this industry. You won't find managers in the Ohio Valley market that have huge egos, nor will they micro manage you to death. They are not bent on playing games that produce no results.

    ** Unifirst sales management will not waste your time and WILL NOT pound useless sales techniques and jargon over your head.

    *** Unifirst pays you for what you sell, their commission structure does not have loop holes that cheat you, and if you can perform well, you can expect to be recognized and promoted.

      **Ohio and Kentucky has proven sales performers, most of the Veteran sales professionals are Presidents Club achievers. They have top notch sales managers who know the industry and if you are thick skinned and driven, then this might be a great opportunity for you to prove yourself.

    ConsIt is still the Uniform industry. Its tough and the competition is at your prospects and customers doors. I have 5 years experience in the industry, and that is enough for me and for the rest of my life. No hard feelings.

    1. If you get behind on prospecting and have one poor quarter and two average quarters, don't expect to make it past your first year. Turn over is at least 80%.

    2. Those who leave are individuals who can't make the cut. Get burned out. Get sick of the industry. Or realize that they should be doing something else, and end up hating the smell of a uniform ware house and all the negativity that snowballs once you lose heart.

    ... Its Laundry folks...Your selling Commercial Laundry...Prospects can't wait to meet with you...Sounds like fun doesn't it??? Its not.

     3. As such, if you don't have the energy to go at it 100% 5 days a week, 10 hours a day, then don't even bother.

    4. You must record your activity daily, and your activity will either reward you or doom you.

    5. The law of Sales, especially as a Unifirst Sales Consultant is this:

    'The law of Cause and Effect' : A Farming Metaphor: " If you don't tend to your soil in the winter, if you fail to plant crops in the spring, then you will have nothing growing in the summer, and you will fail to produce crops in the fall.. As such, you will have no harvest, and no job." If you want to make it...Then make it happen! No one else will do it for you!

    Advice to Senior ManagementUse sales Force and get rid of Logix...it is the worst sales tool for those who have difficulty with managing many tasks. Thank you, for the opportunity, as for me, my Uniform sales days are done! Not my cup of tea! Never was and never will be Why I ever spent 5 years in this industry is beyond me... I am a musician and have a Journalism degree...What the heck was I thinking? LOL Best Regards to all! :)

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    2 people found this helpful  

    Great company to work for!

    Anonymous Employee (Current Employee)

    ProsI have worked for UniFirst for almost 7 years and in that time period I have been promoted 4 times. UniFirst really believes in promoting from within. I love the family atmosphere, I have worked at several locations with the Company and each location has a family feeling which is hard to find these days. I wake up every morning and am happy and excited to go to work and I love what I do. I am very grateful to UniFirst for all of the opportunities that I have had throughout the years an look forward to many more years to come!

    ConsIt would be nice to have vacation and sick time combined into PTO and increase the amount of time given to employees.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Approves of CEO

    2 people found this helpful  

    Rewarding and fullfilling

    Branch Manager (Current Employee)

    ProsAlways looking fo future leaders. Great place to work if you want to advance and they do all the training.

    ConsLong hours but that is any job where you succeed.

    Advice to Senior ManagementBetter traing for newer mangement. Limited ourse for that position.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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