UniFirst

www.unifirst.com

UniFirst Reviews

Updated January 10, 2015
Updated January 10, 2015
290 Reviews
3.2
290 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
UniFirst Chairman, President, and CEO Ronald D. Croatti
Ronald D. Croatti
219 Ratings

Review Highlights

Pros
  • Personally I didn't get much from the training program but learned a lot from my two years working here (in 16 reviews)

  • There are great training programs in place for each position to help you succeed; it is up to you to take advantage of it (in 13 reviews)


Cons
  • You put in long hours anywhere from 55-60 hours a week and the pay for that amount of time is not good (in 19 reviews)

  • Every single sales rep hits a wall around 39-52 weeks and have to push through it (in 18 reviews)

More Highlights

84 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Put in the work and succeed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Outside Sales Representative in Melrose Park, IL
    Current Employee - Outside Sales Representative in Melrose Park, IL

    I have been working at UniFirst full-time (more than 3 years)

    Pros

    Great people. I chose this company over Cintas because of the people. They have had my back from the beginning and have worked hard to help me succeed. This was my third sales job and definitely the best support, training, products and payout. I was skeptical of the commission payout. However, my first year I made about $58k and my second year I made over $100k. Its a great place to learn how to sell and to take that into management or to another company. There are also ample opportunities for advancement especially if you are willing to move.

    Cons

    Its hard work. I don't know that that's a con but some people want a job were they just show up and get paid. Not going to happen here. A lot of people who are unsatisfied with UniFirst should not be in sales. The CRM tool is cumbersome. I haven't found a CRM tool that is ideal though. Most people feel that are a micromanagement tool and to an extent they are.

    Advice to ManagementAdvice

    Restructure the facility service product commission to avoid demoralizing charge-backs. In Chicago, we developed a way to monitor and minimize commission charge-back but a restructured system would be better. Keep the technology improvements coming.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Great place to start or end an B2B outside sales career!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Outside Sales Representative in Stratford, CT
    Current Employee - Outside Sales Representative in Stratford, CT

    I have been working at UniFirst full-time (more than an year)

    Pros

    - Generous base salary plus uncapped commissions, vehicle allowance, cell phone allowance. The more you sell, the more you make with no restrictions. They truly want you to close deals.
    - Training is top notch. Their corporate training team spends a ton of time & money with employees to make sure they have the tools and knowledge to succeed.
    - They tend to promote from within, so room for growth is there, if you have your head on your shoulders and perform.
    - The company is growing and has a great reputation within the industry. Products are not a top priority of prospects, but are ones that all businesses use, so you can sell to anyone as long as you can sell it.
    - Work hard and you will make good $$$ and have great job security. Slack and you won't last a year!
    - I like my job and the company. Only unsuccessful sales reps bag on the company and job.

    Cons

    - Office days are twice a week, when you could be on the road closing deals.
    - Too much administrative work, which takes away from time contacting prospects.
    - Not much teamwork among departments. Some emails do not get responded to unless you CC their boss.
    - Some technology issues, but they are growing and trying to improving these issues.
    - Can be very cut throat and need to watch out who you trust to confide in.

    Advice to ManagementAdvice

    - Get rid of office days to allow reps to make quota. Just have weekly meeting.
    - Reduce admin work, freeing up a day to sell more.
    - Make people accountable for not doing their jobs.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    general office assistant

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - General Office Assistant in Titusville, FL
    Current Employee - General Office Assistant in Titusville, FL

    I have been working at UniFirst

    Pros

    In plain words what the position was all about

    Cons

    I did not fine anything I would dislike.

    Advice to ManagementAdvice

    The advancement is there.....which is good to know

    Positive Outlook
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  5.  

    Great job and an amazing amount of upward mobility!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager in Savannah, GA
    Current Employee - Sales Manager in Savannah, GA

    I have been working at UniFirst full-time (more than an year)

    Pros

    Upper Management recognizes talent and is quick to promote. Easily spelled out objectives and attainable goals.

    Cons

    It's sales, if everyone could do it they wouldn't pay as well.

    Advice to ManagementAdvice

    Keep up the great work.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Great place to grow!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Manager
    Current Employee - Branch Manager

    I have been working at UniFirst full-time (more than 10 years)

    Pros

    You can move up the ladder and make a rewarding career out of UniFirst. I have made this my second home and it has been very rewarding and met some great people along the way. Benefits are great and expect to be well off by retirement time.

    Cons

    It takes time, patience and hard work. There is a lot of training available for any and every position but you have to take the time to get through it.

    Advice to ManagementAdvice

    Find better ways to reward locations and/or employees for doing a great job on all categories.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great Way to Start your Sales Career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant in Pittsburgh, PA
    Current Employee - Sales Consultant in Pittsburgh, PA

    I have been working at UniFirst full-time (more than an year)

    Pros

    The company has an amazing training program that will help mold the foundation for a great sales career. They allow each individual location to develop their people in their own way. I work in the Pittsburgh location, and the management team is extremely support and motivating. They don't give up on people that they believe in and they continue to work with you in ways to help you reach your goals. There is upward mobility within the company, and your team will work with you to get you where you want to go. The environment at my location is vibrant and fun. Everyone works together to keep the energy positive and high, even when the inevitable bad day comes along. If your looking to jump start your sales career, or even more into a high level sales position, this is where you want to be.

    Cons

    The job requires a high level of dedication and self motivation, but the hard work pays off.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    My 3 years at UniFirst - Senior Sales Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Sales Consultant in New Kensington, PA
    Current Employee - Senior Sales Consultant in New Kensington, PA

    I have been working at UniFirst full-time (more than 3 years)

    Pros

    UniFirst has Great Sales Training, a Good team atmosphere, Competitive Salary, and a Understanding management staff. It has allowed me to make a comfortable living and establish relationships that will remain with me for years to come. If your looking to break into the sales world with a company that will teach you the ropes and promotes from within, then UniFirst is the place for you!

    Cons

    You have to work hard to produce, but thats true with any sales job. If you don't have a strong work ethic then maybe sales isn't for you.

    Recommends
    Approves of CEO
  9.  

    Positive people, positive environment, positive work experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Minneapolis, MN
    Current Employee - Anonymous Employee in Minneapolis, MN

    I have been working at UniFirst full-time (more than 5 years)

    Pros

    My bosses have my back. They spend a lot of time training me to be successful. I truly believe they care about me.

    Cons

    High expectations on job performance.

    Advice to ManagementAdvice

    Could give more praises on jobs well done, even if not at company goal.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great upward mobility

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager in Los Angeles, CA
    Current Employee - Sales Manager in Los Angeles, CA

    I have been working at UniFirst full-time (more than 3 years)

    Pros

    If you show initiative the sky is the limit. It's a job people the good ol days of being in Sales and not having to work are over. Stick to the proven sales process and you can make some serious MONEY. UniFirst does a great job of developing employees and setting them up to move upward in the company.

    Cons

    A lot of paper work and reporting. Some redundant reporting is expected in any sales organization. The first year used to suck but now there is now a ramp up bonus for the new sales reps which help them make some additional $$ while building the funnel.

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great opportunity for growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager in Fort Wayne, IN
    Current Employee - Sales Manager in Fort Wayne, IN

    I have been working at UniFirst full-time (more than 3 years)

    Pros

    Solid commission structure.
    Solid base salary
    Excellent training program
    Good benifits and retirement saving plans
    Major focus on development and promoting from within

    Cons

    Long hours at times
    The first year can be a real challange
    Competative industry
    Not much else, it can be a difficult job but it's also rewarding.

    Advice to ManagementAdvice

    Keep up with the encouragement of employees and always listen to the people on the street.

    Recommends
    Positive Outlook
    Approves of CEO

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