UniFirst

  www.unifirst.com
  www.unifirst.com

UniFirst Reviews

Updated December 5, 2014
Updated December 5, 2014
282 Reviews
3.2
282 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
UniFirst Chairman, President, and CEO Ronald D. Croatti
Ronald D. Croatti
212 Ratings

Review Highlights

Pros
  • Personally I didn't get much from the training program but learned a lot from my two years working here (in 16 reviews)

  • There are great training programs in place for each position to help you succeed; it is up to you to take advantage of it (in 13 reviews)


Cons
  • You put in long hours anywhere from 55-60 hours a week and the pay for that amount of time is not good (in 19 reviews)

  • Every single sales rep hits a wall around 39-52 weeks and have to push through it (in 18 reviews)

More Highlights

69 Employee Reviews Back to all reviews

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  1. 2 people found this helpful  

    This company is terrible!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Service Supervisor in Durham, NC
    Former Employee - District Service Supervisor in Durham, NC

    I worked at UniFirst

    Pros

    Good pay, bad management will leave you in a bind I have nothing good to say about this company. I really do not appreciate this company's screwing me over.

    Cons

    They hire 15 people and then fire at least 13 of them.. They don't reason with you, tell you what your doing wrong. They have employees talk to management behind your back. I strongly do not recommend working here. They fired me one afternoon on a weekend said that I wasn't learning quick enough and I was working to fast. The guy I was riding with called himself a christain but threatened to leave me in a city I 2 hrs away from Durham because I wasnt "working fast enough".
    They made me do a cash in and didn't help me, then got made because I didn't learn what I was doing the first time I done it. I do not like this place I will never ever work for them or do business with them in the future, they have left me in a bind. That's not caring about your employees that's being but holes. They try to pull you in with good pay but it's nit worth the hard ship you will get after they fire you.

    Advice to ManagementAdvice

    Words can not describe how much hard ship I have been through sense this business has laid me off.

    Doesn't Recommend
    Negative Outlook
  2. 1 person found this helpful  

    It had potential but management was terrible and HR was a joke

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inventory Analyst in Owensboro, KY
    Former Employee - Inventory Analyst in Owensboro, KY

    I worked at UniFirst full-time (more than 8 years)

    Pros

    The benefits weren't bad, the job really wasn't that bad.(if they would just let you do it ). The hours were good

    Cons

    Management wouldn't listen, its the type of place that unless it was their idea then it wasn't a good one... There were multiple times when the right answer was turned down because "we don't want to hear that" ... The plant in Owensboro needs to be expanded no if and or buts about it, but the VP has been quoted as saying that will never happen while he is still working there... I say fire him and let the business grow ! Its this old school thinking that is the worst part of the company.

    Advice to ManagementAdvice

    Get out of the 80s this is the age of collaboration not "one to rule them all" ... You are no better then the people you hire, start treating them like humans instead of numbers.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    Save Yourself The Time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Lake Charles, LA
    Current Employee - Sales Representative in Lake Charles, LA

    I have been working at UniFirst full-time (more than an year)

    Pros

    Good Pay...Work/Life Balance. paid weekly, off weekends

    Cons

    poor management at branch, only concerned with big clients, cannot compete with cintas due to outrageous minimums. takes too long to get orders keyed

    Advice to ManagementAdvice

    fire the person handling customer service

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 3 people found this helpful  

    Worst nightmare

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service in Boise, ID
    Current Employee - Service in Boise, ID

    I have been working at UniFirst as a contractor (less than an year)

    Pros

    The pay is not bad for the area. Small group of people sales and service work together.

    Cons

    Hours (60) per week. RSR/DSS is blamed for everything wrong.Branch Manager plays dumb. Uses a language barrier as a fail safe.Garments are poorly shipped. Cross contamination is never ending. Location can not keep staff. They walk off without notice. Broken down trucks all the time. Pay is always wrong. No support from corporate due to management hiding issues. RSR running route without heating or a/c in trucks. Was -11 this week. On and on and on issues never end.

    Advice to ManagementAdvice

    Customers should not be more focused on then your employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 4 people found this helpful  

    The 10 and 2 Company. First glance it looks great... but soon you will be chewing off your own hand to break free

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Sales Consultant in Last Chance, NC
    Former Employee - Senior Sales Consultant in Last Chance, NC

    I worked at UniFirst full-time (more than an year)

    Pros

    I met a lot of great contacts; learned a ton about B2B sales; new account only sales led to huge funnel that I took with me; big name with the impression of big results; NJPA connection will get you in many doors.

    Cons

    Empty promises, capped income, if you kiss enough butt you will move up the ladder but while you are doing that you are stepping on a lot of toes. Oh, and they are not friendly to women. They want the young, spunky anatomy hanging out women to attract business. A woman with character that stands up to the MEN, well.. they figure out a way to get rid of you

    Advice to ManagementAdvice

    Listen to reviews, exit interviews, and fire every dang manager you have in place now. Upper management doesn't have a clue how corrupt the branches are. Or either, they choose to turn a blind eye because of the money they are making their shareholders. HA! Ron Croatti ain't even in the game.. Look at what Cintas and Aramark CEO's are making? Unifirst is small potatoes compared. But oh how you make people feel like you're one big happy family owned and operated company. Happy when you cash that big fat bonus check. Happy that the shareholders are being deceived.

    Doesn't Recommend
    Disapproves of CEO
  7.  

    Bullies! Mean departments beware.

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at UniFirst

    Pros

    Corporate. Not all but there are some bullies out in corporate. Very mean, judge mental, will sit right behind you in a large group and will make fun of you. Here's a hint. If you are a nice sincere person this is not the place for you. You need to be cold hearted and fit into the "clique" if you are an outsider consider yourself a target and be made fun of in their chat. I have worked in many corporate offices and this one Ive seen nothing like it. The worst part is that managers and supervisors are in the "clique" so good luck trying to talk to someone about it. I seriously thought I was loosing my mind. I'm glad the nightmare is over p.s the bullies will walk by your cube to see what you are doing and then tell everyone in their "clique"what you are doing. They are using the corporate chat to talk trash about people and laugh at loud and it hurts that they are so mean and get away with it. Oh yes don't forget I was called stupid right in my face by my supervisor. Isn't that awesome. My current job is nothing like unifirst.

    Cons

    There's a cafeteria! Good snack free coffee

    Advice to ManagementAdvice

    Keep an eye on the employees. View what they are chatting about. Dont give all the power of your employees to your supervisors. Step up! I heard employees make fun of minorities which is absolutely disgusting.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8. 3 people found this helpful  

    UniHell!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sew & Seal in Owensboro, KY
    Former Employee - Sew & Seal in Owensboro, KY

    I worked at UniFirst full-time (more than 3 years)

    Pros

    Casual dress code, cafeteria on site.

    Cons

    Company is run by a bunch of wanna be's and brown nosers.

    Advice to ManagementAdvice

    Corporate office needs to reevaluate the people they have in charge at this location. Big egos and bad ideas. They will run this business into the ground.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    long hours low pay hard work don't care about employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Laborer in New Kensington, PA
    Current Employee - Laborer in New Kensington, PA

    I have been working at UniFirst full-time (more than 10 years)

    Pros

    steady job, health ins but expensive union

    Cons

    hard work loe pay greedy co want all the money for themselves

    Advice to ManagementAdvice

    treat everyone the same quit having favoritism get new management

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Micro-managment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Outside Sales Representative in Philadelphia, PA
    Former Employee - Outside Sales Representative in Philadelphia, PA

    I worked at UniFirst full-time (more than 5 years)

    Pros

    Freedom on the road for most of the week.

    Cons

    Boys Club if you live near the plant

    Advice to ManagementAdvice

    Be more concerned about your people than your personal bonuses!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    Sales Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX

    I have been working at UniFirst full-time (more than an year)

    Pros

    There are no pro. The company is horrible especially to African Americans.

    Cons

    The company structure is horrible. They are very unorganized and Dont pay commision because they figure out ways to say you dont get the money.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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