United Airlines Reviews

Updated August 2, 2015
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United Airlines President & CEO Jeffery A. Smisek
Jeffery A. Smisek
86 Ratings

Pros
  • Flight benefits are awesome to have by the side when seats are available (in 130 reviews)

  • Travel benefits if you can get on a plane (in 87 reviews)

Cons
  • Senior Management may force you to move to different location or ask you to work from multiple locations without any extra benefits (in 31 reviews)

  • Top heavy company paying millions in bonuses to upper management but outsourcing jobs because of budget cuts (in 27 reviews)

More Pros and Cons

229 Employee Reviews

Sort: Popular Rating Date
  1. Not much has changed....

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Supervisor in Chicago, IL
    Former Employee - Customer Service Supervisor in Chicago, IL

    I worked at United Airlines full-time

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Flying benefits are still in tact and passengers are still flying thankfully.

    Cons

    Not much has changed from the original United Shuffle even under the Contintental Senior Leadership, the Company seems to hold on to the "dead weight" and miss the hard-working talent who desires better.

    Advice to Management

    The definition of "insanity" is doing different things, expecting diferent results. United could be incredible, if you will empower those who can take the Company up to 30,000 feet smoothly and consistently.


  2. Payroll Processor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hagatna, GU
    Former Employee - Anonymous Employee in Hagatna, GU

    I worked at United Airlines (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    A great company to work for with fantastic benefits.

    Cons

    Employees are being hired based on who you know and not what you know.


  3. Ramp Service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Denver, CO
    Former Employee - Anonymous Employee in Denver, CO

    I worked at United Airlines part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    You can work as many hours as you want. The free flights and health benefits are huge selling points for this job.

    Cons

    Everything is decided by seniority and who you know. Things are not based on performance or ability.


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  5. Helpful (1)

    It's all about who you know...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at United Airlines full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    If you have a relative, or in a diverse group you can make huge moves. If you are not be prepared to never excel!

    Cons

    You have to know someone to advance or move to other areas. You experience means nothing if you can spin a good tale during your interview.

    Advice to Management

    Promote your people based on the merit of his or her work skills not the webs they weave.


  6. Frustrated and Ignored

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse Agent in Aurora, CO
    Current Employee - Warehouse Agent in Aurora, CO

    I have been working at United Airlines full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    So far the only pro is the flight benefits.

    Cons

    Bad management Feel like I am viewed as a useless ant No leaders have taken the time to learn anything about me; skills, lifestyle, backround. Most managers and leaders mostly delegate and pass off the work THE PAY

    Advice to Management

    Learn the power of your people; and learn when to solve an issue before it happens so you don't to blame your employees everyday.


  7. Helpful (1)

    Flight Attendant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Houston, TX
    Current Employee - Flight Attendant in Houston, TX

    I have been working at United Airlines full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    It offers health care, flight privileges, competitive salary, it has flexibility with your schedule, and opportunities to change locations to work from or you can commute from any city.

    Cons

    You start with being on reserve and the company sends you where they need you, when they need you. You will work most holidays and weekends.

    Advice to Management

    The management is in a different city and needs a more direct way of communicating with individual departments on a level that reaches beyond heads of departments.


  8. Engineering Intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Anonymous Intern
    Current Intern - Anonymous Intern

    I have been working at United Airlines as an intern

    Pros

    Great travel benefits, interesting work

    Cons

    Company is not doing well, very disorganized

    Advice to Management

    Management should communicate better with HR regarding interns


  9. ongoing apllicant

    Current Intern - Anonymous Intern
    Current Intern - Anonymous Intern

    I have been working at United Airlines as an intern

    Pros

    continental airlines flight attendant reccomend

    Cons

    unknown side of united employees


  10. Lead Ramp Service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at United Airlines full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great benefits including flight benefits

    Cons

    Little opportunity to grow professionally

    Advice to Management

    work together with your employees


  11. Decent place to work but too many hurdles

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Project Manager in Houston, TX
    Current Employee - IT Project Manager in Houston, TX

    I have been working at United Airlines full-time

    Positive Outlook
    Disapproves of CEO
    Positive Outlook
    Disapproves of CEO

    Pros

    Laid back work environment. Health benefits are excellent.

    Cons

    Laid back work environment. Hard to get things done from other teams in a reasonable amount of time. It takes 3 months what it would take 2 days to do by myself if I had the access and ability to do. Any thoughts of moving into senior management, better be ready to move to Chicago.



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