United Airlines Reviews

Updated July 2, 2015
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3.0
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United Airlines President & CEO Jeffery A. Smisek
Jeffery A. Smisek
80 Ratings

Pros
  • Flight benefits are awesome to have by the side when seats are available (in 130 reviews)

  • Travel benefits if you can get on a plane (in 87 reviews)

Cons
  • Senior Management may force you to move to different location or ask you to work from multiple locations without any extra benefits (in 31 reviews)

  • Top heavy company paying millions in bonuses to upper management but outsourcing jobs because of budget cuts (in 27 reviews)

More Pros and Cons

219 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (1)

    Good not Great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Anonymous Intern in Chicago, IL
    Current Intern - Anonymous Intern in Chicago, IL

    I have been working at United Airlines as an intern (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Lots of opportunities to learn about other departments/areas of company
    Cool standby flying perks

    Cons

    Way too big and bureaucratic - don't feel empowered and hard to understand the larger picture/vision beyond just your team
    Lack of community


  2. Great place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Photographer in Saint Louis, MO
    Current Employee - Photographer in Saint Louis, MO

    I have been working at United Airlines full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    This is a really great place to work. I can do everything on my own time and take care of what I need to on my own time.q

    Cons

    Some of the places ahve small commission but c'mon that just means u really gotta get working hard to make money!

    Advice to Management

    My advice in all honestly would be for them to literally sit back and let the people who know what their doing do their thing.


  3. Helpful (1)

    Great travel benefits, bad politics

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at United Airlines

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Travel benefits were great, but took 6 months for the buddy passes to be activated.

    Cons

    Turned down another full time role to work at United, also a full time role. Only to be bored out of my mind and then let go at 6months. Also, you had to play the corporate politics game.

    Advice to Management

    Invest more in your employees.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. retired flight attendant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Lax, GA
    Current Employee - Flight Attendant in Lax, GA

    I have been working at United Airlines full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    great lifestyle. Excellent benefits good work life balance

    Cons

    working holidays & weekends. cant trust management

    Advice to Management

    get behind your internal customers and you can be a great airline once again!


  6. ticket agent/customer service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Agent in Brownstown, MI
    Current Employee - Customer Service Agent in Brownstown, MI

    I have been working at United Airlines (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    customer service.i enjoyed helping others,room for advancement open door policy, on the job training.travel benefits and early morning hours.

    Cons

    job is a contract company not promise the contract might last up too two years we were told. depend on how well the company dose at the end of the year. therefor i am searching for a company that i can grow with.


  7. Job Interview

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at United Airlines

    Pros

    Met a lot of nice people.

    Cons

    I saw no cons so far.


  8. Helpful (1)

    Business Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Business Analyst in Morton Grove, IL
    Former Employee - Senior Business Analyst in Morton Grove, IL

    I worked at United Airlines (More than 10 years)

    Negative Outlook
    Disapproves of CEO
    Negative Outlook
    Disapproves of CEO

    Pros

    Ability to transfer to different organization within the company. Salary is good

    Cons

    The merger with Continental destroyed the United culture. The merger benefitted Continental; the company is United in name only.

    Advice to Management

    Live by what you preach


  9. Helpful (2)

    At one time was a good company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at United Airlines (More than 10 years)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good medical, dental benefits, flights benefits were good, harder to get on flights now.

    Cons

    Since the merger with Contiental airlines many of the United airlines policies and/ or way of doing business have changed and not in a positive way for employees.

    Advice to Management

    .


  10. Customer Service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at United Airlines

    Disapproves of CEO
    Disapproves of CEO

    Pros

    Great benefits but salaries are low top pay is $24.00 after 11 years.

    Cons

    Its a 24 hour 7 days a week 365 a year industry. Everything is governed by seniority you won't have a normal schedule or day off

    Advice to Management

    Be more proactive and caring


  11. Sr. Software Engineer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at United Airlines

    Pros

    work life balanced, people are nice, good benefits

    Cons

    too many re-org., too less vocation

    Advice to Management

    none



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