United Rentals

  www.unitedrentals.com
  www.unitedrentals.com
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United Rentals Reviews

Updated July 1, 2014
Updated July 1, 2014
166 Reviews
3.7
166 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
United Rentals President & CEO Michael J. Kneeland
Michael J. Kneeland
127 Ratings

Review Highlights

Pros
  • URI offers competitive wages, and a good benefits package (in 13 reviews)

  • Offer good pay with the option for overtime (in 11 reviews)


Cons
  • In my experience mid and upper management will not return phone calls unless emergency (in 14 reviews)

  • Micro management, discourage continuing education, etc (in 4 reviews)

More Highlights

24 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    managers are despicable. Look out for their little group

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at United Rentals

    Pros

    pay , benefits, company vehicle

    Cons

    verrry long hours and all weekends. Managers will bury you to save their own skin.

    Advice to ManagementAdvice

    Wake up your feet on the street cant be all bad??!!

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2.  

    Decent company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Inside Sales Representative  in  Houston, TX
    Former Employee - Senior Inside Sales Representative in Houston, TX

    I worked at United Rentals full-time for more than 3 years

    Pros

    Lots of training ops for equipment. Good benefits. Good pay.

    Cons

    Raises are minimal no non-existent. Capable employees have growing responsibility without being promoted High risk for burnout

    Advice to ManagementAdvice

    Reward exemplary employees for their hard work. Give more generous raises an offer promotions

    Approves of CEO
  3.  

    Very Demanding of its employees, but can be very rewarding on many levels

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Manager
    Current Employee - Branch Manager

    I have been working at United Rentals full-time for more than 8 years

    Pros

    Compensation, benifits, diversity of responsability, not boring

    Cons

    Inconsistancy with accountability, functions like a bunch of different companies vs one at times

    Advice to ManagementAdvice

    Work life balance is off with regards to my possition many hour spent trying to move an operation in differant directions all of the time. Overall goal is clear, but to much change in too short a period of time. Also it is pretty obvious that sr management is most concerned with share holders not customers contrary to what they comunicate.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Always wanting more

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Representative
    Current Employee - Inside Sales Representative

    I have been working at United Rentals full-time for more than 5 years

    Pros

    Days go by really fast... Worked out of a few different branches now and every one of them was extraordinarily busy. Have met a lot of great people and friends through working here.

    Cons

    Most of the reason that days go by fast is that management goes with a bare bones staff at every branch almost to a T. I have worked out of a few locations and you always felt swamped and when you talked to other branches they would always say the same thing. Training program is terrible, no real way to learn what it is that you are actually selling. In order to move up, you are likely going to have to move around a lot.

    Advice to ManagementAdvice

    Better training program, higher pay.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    It's a job and it keeps the bills paid

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Technician  in  Southaven, MS
    Current Employee - Operations Technician in Southaven, MS

    I have been working at United Rentals full-time for more than 3 years

    Pros

    Most of the people you work with are great. At the branch level it is almost like a family and that makes for a great work environment.

    Cons

    The insurance plan is sub par. I don't know if that is the company's fault or the provider. They tell you to go to minor med but when you do, you get a bill because the copayment doesn't cover you being seen.

    Advice to ManagementAdvice

    The opportunities for advancement seem to be reserved for the "buddies" of management and it is something that should really be looked into.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Not bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Employee  in  Fayetteville, AR
    Former Employee - Employee in Fayetteville, AR

    I worked at United Rentals full-time for more than 3 years

    Pros

    Good pay, good benefits, mostly new equipment. Good hours. Equipment rental is easy & sometimes free if you've done a great job.

    Cons

    Not easy to work with other employees that are 2 faced. Corporate policies are ridiculous. Stress level is pretty high. Not a job for the faint of heart.

    Advice to ManagementAdvice

    Treat employees like people & not like dogs. Corporate needs an overhaul. I don't see this business improving until an overhaul has been done with management.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  8.  

    Rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  Tampa, FL
    Current Employee - Director in Tampa, FL

    I have been working at United Rentals full-time for more than 5 years

    Pros

    Opportunities to assume additional responsibilities were always there and encouraged. The challenges of expansion were exciting.

    Cons

    Workload and expectations to get things done with minimum resources were a drain on me and my group. IT systems were inadequate.

    Advice to ManagementAdvice

    UR needs to upgrade its main system platform if it is to expand its market share.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Inside sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative  in  New Orleans, LA
    Former Employee - Inside Sales Representative in New Orleans, LA

    I worked at United Rentals full-time for more than a year

    Pros

    Company reputation and placement within industry

    Cons

    Limited advancement opportunities if you are not willing to move

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    You can make a lot of money, but you do it by jumping from one crisis to another.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Tech IV  in  Mickleton, NJ
    Former Employee - Service Tech IV in Mickleton, NJ

    I worked at United Rentals full-time for more than 3 years

    Pros

    Different stuff every day, lots (!LOTS) of overtime, interesting situations.

    Cons

    As an operations (driver or technician) employee, it is easy to get the feeling that corporate wishes they could just subcontract your entire department. Only sales and management get any recognition or development, and it can be very challenging to move from ops to sales. Also, when you rely on overtime, things like vacations or illnesses can devastate your income. You will always be running two steps behind, without the proper training or tools to do the job right.

    Advice to ManagementAdvice

    Recognize the profit potential and brand potential from doing a better job on the operations side of the house!

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Decent place to work, as long as you stay to yourself, and stick up for yourself

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Outside Sales Representative
    Former Employee - Outside Sales Representative

    I worked at United Rentals full-time

    Pros

    Largest in the industry,
    Lots of availability to move while staying at the company.

    Cons

    Experiences can vary wildly from branch to branch.
    Generally understaffed for expected business growth on logistical side.
    In my experience mid and upper management will not return phone calls unless emergency.
    Definately have to watch your back, they will let people go very quickly.

    Advice to ManagementAdvice

    Add more support staff, or cool down the growth projections, with the other metrics every branch is required to meet, their are not enough people employed to make everything work at that level.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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