United Rentals

  www.unitedrentals.com
  www.unitedrentals.com

United Rentals Reviews

Updated December 12, 2014
Updated December 12, 2014
174 Reviews
3.6
174 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
United Rentals President & CEO Michael J. Kneeland
Michael J. Kneeland
132 Ratings

Review Highlights

Pros
  • URI offers competitive wages, and a good benefits package (in 13 reviews)

  • Offer good pay with the option for overtime (in 12 reviews)


Cons
  • In my experience mid and upper management will not return phone calls unless emergency (in 14 reviews)

  • gt;Senior Management tells everyone what they want to hear (in 5 reviews)

More Highlights

40 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative in Clairton, PA
    Former Employee - Inside Sales Representative in Clairton, PA

    I worked at United Rentals

    Pros

    Care about employees and really serious about safety and getting you home everyday.

    Cons

    No major cons during employment except for cutbacks.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Was there for 3 years from driver to inside sales rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative in Donaldsonville, LA
    Former Employee - Inside Sales Representative in Donaldsonville, LA

    I worked at United Rentals full-time (more than 3 years)

    Pros

    Growing and loved the company. I would tell friends and family and others about employment here

    Cons

    Sometimes overwhelming and many nights taking work home with you but that's how things fall I guess

    Advice to ManagementAdvice

    Promote from within a little more

    Approves of CEO
  3.  

    Answer phone

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at United Rentals

    Pros

    Day goes by fast and the pay is on par with the job!! Also advancement is always an option

    Cons

    Have to do everything never enough

    Advice to ManagementAdvice

    Ok

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Busy, Busy, Busy never ending work...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mechanical IV
    Current Employee - Mechanical IV

    I have been working at United Rentals full-time (more than 8 years)

    Pros

    #1 The benefits - full dental, eyes, medical 401k, paid vacations, six paid sick days, three floating (birthday, Anniversary DOH +1 more). Mediocre annual training. Fairly competitive pay.

    Cons

    Must own tools, inability to take vacation when company is busy (summer). No real opportunity for advancement, once you have a job it's hard to transfer to another location or level ie sales. Feel stuck, need to be "customer oriented" when dealing with ignorant users (read: Dumb people). Pay raises seem to be mere cost of living adjustments versus raise. Must have two sets of tools (you are a shop and road tech)

    Advice to ManagementAdvice

    Maybe a program which allows technicians to rotate between branches. More regional town hall meetings so the lower techs can address some issues with management.

    Recommends
    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Good company, decent pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Outside-Sales Representative
    Former Employee - Outside-Sales Representative

    I worked at United Rentals full-time (more than 5 years)

    Pros

    job security, biggest rental company in united states. Great stock. Have made some good moves over the last five years and have put themselves in position to succeed.

    Cons

    No matter how hard you work as a territory manager your pay will not go up because they are constantly changing territories and commission structure. Management is bad about putting equipment sales in house accounts so they don't have to pay the reps a commission on it.

    Advice to ManagementAdvice

    you have to spend money to make money.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Awesome Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at United Rentals full-time

    Pros

    Great benefits
    Awesome growth potential
    Compensation
    Great outside sales commission
    N/A

    Cons

    Politics
    That is
    the
    only
    con

    Advice to ManagementAdvice

    It's completely about who you know.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    inside sales rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Representative in New York, NY
    Current Employee - Inside Sales Representative in New York, NY

    I have been working at United Rentals full-time (less than an year)

    Pros

    - great place to work
    - you are apart of a team
    - promote from within

    Cons

    none at this current time

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Laid off after 11+ years in 2009 & wish URI would rehire laid off employees!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Assistant in Fairfield, CT
    Former Employee - Administrative Assistant in Fairfield, CT

    I worked at United Rentals full-time (more than 10 years)

    Pros

    I loved working at URI because of the company benefits, values and mission. I knew that Mike and Matt would take this company to the top, which they did. My skills were honed at this company. I had a great manager who taught me so much. Working at URI were the happiest and proudest days of my life.

    Cons

    Not much room for advancement for women at our location. I honestly thought URI genuinely cared about long time employees but I believe the old adage "out of sight, out of mind" applies now that the company has grown so large.

    Advice to ManagementAdvice

    Hire back employees who were laid off during the economic downturn. Women need more opportunities for advancement.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    I am proud to work for the industry leader.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at United Rentals

    Pros

    Challenge of being the leader and actually driving change within the industry
    Promotion Opportunities
    Technology Advancement within the Industry

    Cons

    Large organization structure
    Challenge of networking due to certain levels of turnover/change in position

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    United Rentals is the Equipment Rental Industry leader in technology, employee development and customer satisfaction.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at United Rentals full-time (more than 10 years)

    Pros

    United Rentals offers a safe work environmnent, opportunity for career advancement and a competetive compensation package.

    Cons

    Internal politics and intercompany issues are challenging at times when trying to take care of customers.

    Advice to ManagementAdvice

    Be open to what the true metrics are and embrace that some processes are not cookie cutter and should be modeled to ultimately take care of and support customers in the local market.

    Recommends
    Positive Outlook
    Approves of CEO

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