United Site Services

www.unitedsiteservices.com
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United Site Services Reviews

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Ron Carapezzi
6 Ratings

7 Employee Reviews

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  1. Helpful (1)

    Please this is a horrible company. Take it if you need a job but keep looking

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - OUTSIDE SALES in Orlando, FL
    Current Employee - OUTSIDE SALES in Orlando, FL

    I have been working at United Site Services full-time (More than a year)

    Recommends
    Negative Outlook
    Disapproves of CEO
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    Beat them up for pay. they will cave in.

    Cons

    really unorganized and everybody is in charge! you will have at least 3 bosses all of which want something completely different than the others. You will be backstabbed I guarantee it.

    Advice to Management

    None. nobody will listen to a possible good idea so why waste the effort.


  2. Helpful (3)

    Forgetful, glad to have moved on...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales in Westborough, MA
    Current Employee - Inside Sales in Westborough, MA

    I have been working at United Site Services full-time (Less than a year)

    Disapproves of CEO
    Disapproves of CEO

    Pros

    Pros:
    Free pizza every other Friday
    Somewhat flexible hours in sales
    Hands off management (or uninterested, either way)
    Good base salary

    Cons

    Cons:
    HR is NOT friendly
    Porta-potties and trash containers
    Management is too hands off. My Manager had 9 direct reports that all sat in the same area, yet he was not involved. Did not help me through 1 sale/situation.
    Sales also does collections! Hahaha...
    Very poor communication between markets.
    Decisions on sales are made by Market Ops Mgt (really bad idea).
    Very poor inventory.
    Equally poor inventory systems.
    Also, if you give your 2 weeks notice, you'll be let go without pay.

    Not a good opportunity. Take this job as a band-aid until you find a real opportunity.

    Sooooooo boring!

    Advice to Management

    After 5 years of service you get a United Site jean jacket. That's not how to attract and maintain talent.


  3. Helpful (1)

    It was not a good experience. I wasted a coupe of good earning years with this outfit.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager-Construction Sector
    Former Employee - Account Manager-Construction Sector

    I worked at United Site Services full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    They have a good benefit package and none of their paychecks bounced...that's about it.

    Cons

    A lot of turnover. Very poor customer service is a service driven industry. The pump truck drivers while most are good employees, it only takes a couple to make life a living hell. Because of a lack of quality candidates for the position, they take anyone with a heartbeat that can string a few words together to form a complete sentence. Lower and middle management, the ones I dealt with were completely incompetent. I went thru five managers in my two years there. USS grows their business by acquiring all the local mom and pop shops, so the customers with a need for their services have no choice but to use them. Many, many headaches because of the lack of satisfactory customer service. Calls from construction project managers 6am thru 7pm dealing with complaints and irate customers. Made me want to put a bullet in my brain

    Advice to Management

    Work with the customers, don't alienate them, price gauge them and then don't hold up your end of the service bargain. Otherwise, you'll have a short reign in the industry.


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  5. Helpful (2)

    This company buys company's only to devalue them.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Service Driver in Salt Lake City, UT
    Former Employee - Lead Service Driver in Salt Lake City, UT

    I worked at United Site Services full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    If you work for a company that is purchased by this giant, your first two years are going to be sweet! When the take over begins this group does everything to make you feel like all of your years of service and hard work means a lot. You will receive good benefits and lots of overtime.

    Cons

    Here comes the rub, as you work on this group will take away sick time personal days and bonus's. but the hardest thing to watch is the lack of attention that is given to those around
    You both co-workers and customer alike. You be locked in your pay rate and your benefits will cost you more yearly,up to 25% of your monthly pay.

    Advice to Management

    Looking ahead you would be well severed to be more focused on mid-management control when left with the rains. People make a company strong, the team in place when the new company was purchased must have done a lot right because that's why they were bought.


  6. Helpful (2)

    Broken Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Reliance, WY
    Former Employee - Anonymous Employee in Reliance, WY

    I worked at United Site Services full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Two years of being employed and never found a pro

    Cons

    Management is never the same because of high turn over.50 hour work week with 70 hrs of work. Work over 50 they will adjust your time so 60 hr will be paid as 50. If you quit, safety award will not be paid out if you quit after the 365 days. The list goes on

    Advice to Management

    Sell out


  7. Helpful (3)

    Slave Labor in the Year 2012 !

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Westborough, MA
    Current Employee - Anonymous Employee in Westborough, MA

    I have been working at United Site Services full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Free Company Coffee and a Lousy Paycheck !

    Cons

    Where do I start ?!
    1] Antiquated Technology
    2] Crummy Middle Management
    3] Lousy Corporate Communication

    Advice to Management

    Try walking around your Sales/ Customer Service Departmnents more than once a Year !


  8. Helpful (5)

    Don't expect professionalism at a porta-potty company.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Manager in San Jose, CA
    Current Employee - Customer Care Manager in San Jose, CA

    I have been working at United Site Services

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    I negotiated a good salary for myself. They had benefits, but they were minimal.

    Cons

    Senior management and executives lead through intimidation. These people will scream and cuss at you to get what they want. They will berate you and beat you down in public and they do NOT want you to disagree with them or show them a better way. Employees are hired based on friendships and fired based on grudges. I negotiated my salary and they held it over my head the entire time, telling me that I had to move closer to the office or they'd fire me. It was the most toxic environment I've ever worked in.

    Advice to Management

    Put your customers and your employees first. Listen to them. Treat them with dignity and respect. Modernize your order entry, inventory, and routing systems. Stop the cussing and yelling and 'mafia' management style. Create an inclusive and empowering culture.



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