United Stationers Reviews

Updated March 26, 2015
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4.0
27 Reviews
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United Stationers President and CEO P. Cody Phipps
P. Cody Phipps
32 Ratings

27 Employee Reviews

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  1. Good company, forward looking, industry leader

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director In Finance Function in Deerfield, IL
    Former Employee - Director In Finance Function in Deerfield, IL

    I worked at United Stationers

    Pros

    Constant growth and expansion into new business lines through acquisition.
    Business changes keep job interesting and fresh.
    Good benefits
    Activities of United Foundation are fun, and offer chance to use your time, talents and treasures to support charitable causes..

    Cons

    Finance under resourced for special project work that is expected to be completed in addition to regular role.
    Many lateral moves in finance, but very difficult to move up to higher level role
    Low margin business means that costs are tightly controlled.

    Advice to ManagementAdvice

    Provide adequate resources to Finance area for special projects. People want to do a good job and need to make difficult choices between work and family life. Continue to invest in higher margin businesses.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 2 people found this helpful

    It is a good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Distribution Associate in Tukwila, WA
    Former Employee - Distribution Associate in Tukwila, WA

    I worked at United Stationers

    Pros

    The coworkers were very friendly and the managers were very hands on, If needed they jumped in to help on the line.

    Cons

    A 8 hour day is not the norm more like 10 or sometimes 11 hours in a shift.

    Recommends
    Positive Outlook
    Approves of CEO
  3. good company, branching out and diversifying

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at United Stationers full-time (more than 10 years)

    Pros

    Great people, benefits and work life balance. Opportunities to advance.

    Cons

    workforce reductions about every other year hinder morale.

    Advice to ManagementAdvice

    consider getting to know what people actually do for the company, visit the DC's more frequently.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. Nice place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care Representative in Orchard Park, NY
    Former Employee - Customer Care Representative in Orchard Park, NY

    I worked at United Stationers

    Pros

    Great Monday through Friday schedule. It was great not working weekends ever. It was nice to "turn off the job" the moment I walked out each night. I made many great friends.

    Cons

    This could be very monotonous work at times. Call center environment at its core. Not everyone in same position/title held to equal standards. Like any company, there were plenty of office politics, but this place seemed to have pockets where "who you know" was more important than how hard you worked.

    Advice to ManagementAdvice

    Avoid cursing/vulgarity during team meetings (may not apply to all teams, just the one I was on).

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. warehouse

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at United Stationers

    Pros

    A very stable company to work for. Good benefits, training and the ability for advancement. You must be able to manage in a big box environment and be comfortable managing metrics.

    Cons

    There are some weak supervisors which can hurt you since you are all on the same team. Exit 8-A too much congestion on the TPK

  7. Stable Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at United Stationers full-time

    Pros

    Good work life balance for employees.

    Cons

    Limited training budgets, and opportunities for growth.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. Nice place to work, you have the ability to move up into a management position over the course of time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at United Stationers

    Pros

    Great pay for a warehouse job
    Ability to work OT when it's available
    Nice superiors, easy to work for.

    Cons

    The hours we work could be a lot better. I would like to see morning shift like (9am-5pm).

    Recommends
    Approves of CEO
  9. Good people - good culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at United Stationers

    Pros

    The culture emphasizes associate feedback, so you will always have an opportunity to give your opinions and suggestions. Not much turnover at the facility I work at, so the group is pretty tight socially. Good benefits, 401K matching (50% up to 6%), relaxed attendance policy (allows a 6 minute grace period before being considered late), employee purchases at cost. Overtime is normal, but almost never on the weekends unless you're working inbound.

    Cons

    If you're in the warehouse, it gets pretty hot in the summer and pretty chili in the winter. If you're on third shift, you don't go home until all the routes are out. This company is big on SOPs, so not much room to do things your own way (unless you try to get the SOP changed). As previously mentioned, not much turnover, so not many opportunities to move around (not the case in all facilities).

    Advice to ManagementAdvice

    The annual review process needs work. It's been proven that competency models are bogus.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful

    Project Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at United Stationers full-time (more than 5 years)

    Pros

    Culture, People, and Empowerment
    The culture is not stuffy as long as you are a doer. You have to be your best champion and you can't be waiting for things to happen. People are energized. Most are very knowledgable and willing to step up to almost every opportunity even when they have no stake in the outcome. As a project manager you are expected to lead and drive the project. Very little micro-management as long as you control your budget and explain your actions. The end results should be desired results.

    Cons

    No clear grow path. Benefits are good but not great Sometimes leadership is old school on the modern worker needs and environment. No flexibility in working arrangements.

    Advice to ManagementAdvice

    Better advancement and growth opportunities. Success should be recognized and rewarded from within the organization.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful

    good stable company but slow to evolve.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care Representative in Orchard Park, NY
    Current Employee - Customer Care Representative in Orchard Park, NY

    I have been working at United Stationers full-time (more than 3 years)

    Pros

    Grading of the phone calls/emails are based on the customer experience and not hitting exact checklists to sound like a drone or computer when going over problems.

    Cons

    Training only prepares you how to use the systems and not the situations you'll encounter on the actual job. While it's stressful at first, my team helps ease this until your comfortable (which could last several months).

    Advice to ManagementAdvice

    Please upgrade you're computer network and systems. Development of the new single website for our customers and your employees to use for everything is still much slower than the one we use that was built over 7 years ago. Be a leader in technology and focus on improving the customer experience by upgrading your customer service programs we use.

    Recommends
    Positive Outlook
    Approves of CEO

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