United Stationers Reviews

Updated July 31, 2014
Updated July 31, 2014
55 Reviews

3.1
55 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
United Stationers President and CEO P. Cody Phipps
P. Cody Phipps
20 Ratings

Review Highlights

Pros
  • Company is very supportive of work/life balance (in 4 reviews)

  • job was close to home with good pay & good benefits (in 5 reviews)


Cons
  • poor work-life balance and disrespect between associates ignored by management (in 3 reviews)

More Highlights

17 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    good stable company but slow to evolve.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care Representative  in  Orchard Park, NY
    Current Employee - Customer Care Representative in Orchard Park, NY

    I have been working at United Stationers full-time for more than 3 years

    Pros

    Grading of the phone calls/emails are based on the customer experience and not hitting exact checklists to sound like a drone or computer when going over problems.

    Cons

    Training only prepares you how to use the systems and not the situations you'll encounter on the actual job. While it's stressful at first, my team helps ease this until your comfortable (which could last several months).

    Advice to ManagementAdvice

    Please upgrade you're computer network and systems. Development of the new single website for our customers and your employees to use for everything is still much slower than the one we use that was built over 7 years ago. Be a leader in technology and focus on improving the customer experience by upgrading your customer service programs we use.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    maintenance mechance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mechanic  in  Cranbury, NJ
    Current Employee - Mechanic in Cranbury, NJ

    I have been working at United Stationers full-time for more than 8 years

    Pros

    good co workres grate pay

    Cons

    pore management.thay lie to your face

    Advice to ManagementAdvice

    dont matter thay cant hear

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at United Stationers

    Pros

    Flexible to needs, lots of opportunities, office being resigned with associates in mind. HR willing to listen to associates, not an automated phone service

    Cons

    You might not like an ever changing environment. Some turnover issues in some departments, but most are moving forward.

    Advice to ManagementAdvice

    React to associate feedback

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Great work/life balance; ability to grow your career in several different directions within the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Analyst  in  Deerfield, IL
    Former Employee - IT Analyst in Deerfield, IL

    I worked at United Stationers full-time for more than 3 years

    Pros

    Work/life balance
    Great, dedicated workforce
    Training
    Fair compensation
    Communication about direction business is going

    Cons

    Some people tend to stay too long in the same position

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    United Stationers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at United Stationers

    Pros

    Everyone is friendly, willing to help
    great sense of community and giving back to the community
    Upper management knows you and talks to you
    company involvement

    Cons

    some departments are not as willing and open to changing with the company as others

    Approves of CEO
  7.  

    Overall, United is a good place to work with fair people in upper management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Prefer Not to Answer  in  Deerfield, IL
    Former Employee - Prefer Not to Answer in Deerfield, IL

    I worked at United Stationers full-time for more than 5 years

    Pros

    The people I worked with tended to be friendly for the most part and I didn't experience a whole lot of big egos that are prevalent in so many office environments.

    Cons

    There wasn't a whole lot of opportunity for growth here unless you were in specific departments. The company was very compartmentalized and didn't have a lot off communication across departments. There were major disconnects between Product Management/Merchandising, Transportation, and Inventory Management with little to no collaboration between them. This lead to a lot of confusion and frustration. As an earlier reviewer had written, "all the talent has left" was somewhat true as a statement unfortunately. Many of the new hires coming on had little to no experience in the office supply world and made a lot of poor business decisions.

    Advice to ManagementAdvice

    There needs to be more transparency across the various departments and more collaboration amongst them, especially when major decisions that affect multiples areas are the business are involved. This will help strengthen the company rather than cause resentments and good people to leave the company.

    Recommends
    No opinion of CEO
  8. 1 person found this helpful  

    csr

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at United Stationers full-time

    Pros

    job was close to home with good pay & good benefits. Most of management were caring individuals. A lot of opportunity for advancement.

    Cons

    A lot of favoritism, advancement is sometimes, because of employee management friendship and not based on knowledge. Every five/six years they reshuffle and layoff top paid employees.

  9.  

    Nice Place To Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Dealer Services  in  Deerfield, IL
    Former Employee - Dealer Services in Deerfield, IL

    I worked at United Stationers full-time for more than 10 years

    Pros

    They believe in fostering a family working working environment, they often promote from within, willing to provide or offer training resources to enhance ones career track, lots of headquarter resources to refer to when needed,

    Cons

    Not enough positions available at the entry level, because the job is so well liked, older employees are reluctant to retire from senior positions, which limits advancement opportunities, A hard company to get into because no one wants to leave.

    Advice to ManagementAdvice

    Listen

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    solid company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Analyst  in  Deerfield, IL
    Current Employee - Marketing Analyst in Deerfield, IL

    I have been working at United Stationers full-time for more than 3 years

    Pros

    take care of their employees, even in layoffs
    involved in giving back to community

    Cons

    minor layoffs every couple years
    Modest raises
    Hard to advance after certain point, lots of tenured people in senior roles just coasting

    Advice to ManagementAdvice

    Address middle management bottle neck

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Got in with a great team and great supervisors

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Deerfield, IL
    Current Employee - Anonymous Employee in Deerfield, IL

    I have been working at United Stationers full-time for more than a year

    Pros

    My supervisors have taken it upon themselves to make sure that I am maximizing my opportunities. Company is very supportive of work/life balance.

    Cons

    Compensation is low compared to other similar-sized companies in the area. Not an industry leader in terms of technology, but trying to get there. As with all companies, some politics and red tape.

    Recommends
    Positive Outlook
    Approves of CEO

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