United Stationers

  www.unitedstationers.com
  www.unitedstationers.com

United Stationers Reviews

Updated December 4, 2014
Updated December 4, 2014
61 Reviews
3.2
61 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
United Stationers President and CEO P. Cody Phipps
P. Cody Phipps
25 Ratings

Review Highlights

Pros
  • Company is very supportive of work/life balance (in 4 reviews)

  • job was close to home with good pay & good benefits (in 5 reviews)


Cons
  • Whether you get to work from home depends on your director/VP - some get 2 days some get 0 (in 3 reviews)

  • poor work-life balance and disrespect between associates ignored by management (in 3 reviews)

More Highlights

19 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Good people - good culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at United Stationers

    Pros

    The culture emphasizes associate feedback, so you will always have an opportunity to give your opinions and suggestions. Not much turnover at the facility I work at, so the group is pretty tight socially. Good benefits, 401K matching (50% up to 6%), relaxed attendance policy (allows a 6 minute grace period before being considered late), employee purchases at cost. Overtime is normal, but almost never on the weekends unless you're working inbound.

    Cons

    If you're in the warehouse, it gets pretty hot in the summer and pretty chili in the winter. If you're on third shift, you don't go home until all the routes are out. This company is big on SOPs, so not much room to do things your own way (unless you try to get the SOP changed). As previously mentioned, not much turnover, so not many opportunities to move around (not the case in all facilities).

    Advice to ManagementAdvice

    The annual review process needs work. It's been proven that competency models are bogus.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Project Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at United Stationers full-time (more than 5 years)

    Pros

    Culture, People, and Empowerment
    The culture is not stuffy as long as you are a doer. You have to be your best champion and you can't be waiting for things to happen. People are energized. Most are very knowledgable and willing to step up to almost every opportunity even when they have no stake in the outcome. As a project manager you are expected to lead and drive the project. Very little micro-management as long as you control your budget and explain your actions. The end results should be desired results.

    Cons

    No clear grow path. Benefits are good but not great Sometimes leadership is old school on the modern worker needs and environment. No flexibility in working arrangements.

    Advice to ManagementAdvice

    Better advancement and growth opportunities. Success should be recognized and rewarded from within the organization.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    good stable company but slow to evolve.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care Representative in Orchard Park, NY
    Current Employee - Customer Care Representative in Orchard Park, NY

    I have been working at United Stationers full-time (more than 3 years)

    Pros

    Grading of the phone calls/emails are based on the customer experience and not hitting exact checklists to sound like a drone or computer when going over problems.

    Cons

    Training only prepares you how to use the systems and not the situations you'll encounter on the actual job. While it's stressful at first, my team helps ease this until your comfortable (which could last several months).

    Advice to ManagementAdvice

    Please upgrade you're computer network and systems. Development of the new single website for our customers and your employees to use for everything is still much slower than the one we use that was built over 7 years ago. Be a leader in technology and focus on improving the customer experience by upgrading your customer service programs we use.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    maintenance mechance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mechanic in Cranbury, NJ
    Current Employee - Mechanic in Cranbury, NJ

    I have been working at United Stationers full-time (more than 8 years)

    Pros

    good co workres grate pay

    Cons

    pore management.thay lie to your face

    Advice to ManagementAdvice

    dont matter thay cant hear

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at United Stationers

    Pros

    Flexible to needs, lots of opportunities, office being resigned with associates in mind. HR willing to listen to associates, not an automated phone service

    Cons

    You might not like an ever changing environment. Some turnover issues in some departments, but most are moving forward.

    Advice to ManagementAdvice

    React to associate feedback

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Great work/life balance; ability to grow your career in several different directions within the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Analyst in Deerfield, IL
    Former Employee - IT Analyst in Deerfield, IL

    I worked at United Stationers full-time (more than 3 years)

    Pros

    Work/life balance
    Great, dedicated workforce
    Training
    Fair compensation
    Communication about direction business is going

    Cons

    Some people tend to stay too long in the same position

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    United Stationers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at United Stationers

    Pros

    Everyone is friendly, willing to help
    great sense of community and giving back to the community
    Upper management knows you and talks to you
    company involvement

    Cons

    some departments are not as willing and open to changing with the company as others

    Approves of CEO
  9. 1 person found this helpful  

    Overall, United is a good place to work with fair people in upper management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Prefer Not to Answer in Deerfield, IL
    Former Employee - Prefer Not to Answer in Deerfield, IL

    I worked at United Stationers full-time (more than 5 years)

    Pros

    The people I worked with tended to be friendly for the most part and I didn't experience a whole lot of big egos that are prevalent in so many office environments.

    Cons

    There wasn't a whole lot of opportunity for growth here unless you were in specific departments. The company was very compartmentalized and didn't have a lot off communication across departments. There were major disconnects between Product Management/Merchandising, Transportation, and Inventory Management with little to no collaboration between them. This lead to a lot of confusion and frustration. As an earlier reviewer had written, "all the talent has left" was somewhat true as a statement unfortunately. Many of the new hires coming on had little to no experience in the office supply world and made a lot of poor business decisions.

    Advice to ManagementAdvice

    There needs to be more transparency across the various departments and more collaboration amongst them, especially when major decisions that affect multiples areas are the business are involved. This will help strengthen the company rather than cause resentments and good people to leave the company.

    Recommends
    No opinion of CEO
  10. 2 people found this helpful  

    csr

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at United Stationers full-time

    Pros

    job was close to home with good pay & good benefits. Most of management were caring individuals. A lot of opportunity for advancement.

    Cons

    A lot of favoritism, advancement is sometimes, because of employee management friendship and not based on knowledge. Every five/six years they reshuffle and layoff top paid employees.

  11. 1 person found this helpful  

    Nice Place To Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Dealer Services in Deerfield, IL
    Former Employee - Dealer Services in Deerfield, IL

    I worked at United Stationers full-time (more than 10 years)

    Pros

    They believe in fostering a family working working environment, they often promote from within, willing to provide or offer training resources to enhance ones career track, lots of headquarter resources to refer to when needed,

    Cons

    Not enough positions available at the entry level, because the job is so well liked, older employees are reluctant to retire from senior positions, which limits advancement opportunities, A hard company to get into because no one wants to leave.

    Advice to ManagementAdvice

    Listen

    Recommends
    Positive Outlook
    Approves of CEO

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