UnitedHealth Group Reviews

Updated June 30, 2015
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3.0
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Recommend to a friend
Approve of CEO
UnitedHealth Group President, CEO, and Director Steve Hemsley
Steve Hemsley
685 Ratings

Pros
  • Ability to work from home (at discretion of manager) (in 270 reviews)

  • work-life balance (as long as you're not in finance) (in 145 reviews)

Cons
  • Work/life balance is laughably nonexistent (in 98 reviews)

  • which is hysterical considering we are a health insurance company (in 89 reviews)

More Pros and Cons

1,866 Employee Reviews

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  1. It was alright

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Customer Service Representative in Los Angeles, CA
    Current Employee - Senior Customer Service Representative in Los Angeles, CA

    I have been working at UnitedHealth Group full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    I had M-F schedule with holidays off

    Cons

    It was a call center position

    Advice to Management

    Just listen to employees, they deal witu the customers


  2. Helpful (136)

    In chaos lies job security...if you can deal with it.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Project Manager in Minneapolis, MN
    Current Employee - Senior Project Manager in Minneapolis, MN

    I have been working at UnitedHealth Group full-time (More than 5 years)

    Neutral Outlook
    Disapproves of CEO
    Neutral Outlook
    Disapproves of CEO

    Pros

    Definitely the big kid on the block - which has pros and cons. Rapid growth through M&A in the last decade. Economies of scale are offset by integration challenges. Still - tons of opportunity here.

    Cons

    Benefits are awesome as long as you don't need them. Worst benefit package of any major matrix org I've been employed by. It's a slap in the face because their salaries are on the low side on top of it. Retention is a constant problem and it's not hard to understand why.

    Advice to Management

    If you want good people to work their hearts out in this type of high-demand, high-stress environment - our compensation, benefits, and career development need to exist for real - not just in HR recruiting documents. There needs to be a much bigger carrot here. When the SEC filings are released every year and the world sees what UHG pays the CEO and upper management, they sucker-punch the rest of us who work harder than ever and in return are fed BS about how our division lost money. 1.8% annual pay increase isn't even covering the increases in benefits premiums we have to pay - and not touching the increases in out of pocket costs for those who aren't in perfect health. Walk the walk - that's my advice


  3. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Quality Manager
    Current Employee - Quality Manager

    I have been working at UnitedHealth Group

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Very stable company, I see lots of room for growth professionally.

    Cons

    Long hiring process, but the recruiters do an excellent job keeping you updated every step of the way.


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  5. Flexibility and Stability

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Indianapolis, IN
    Current Employee - Business Analyst in Indianapolis, IN

    I have been working at UnitedHealth Group (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Ability to work from home. National company that gets you a lot of exposure with different areas of businesses

    Cons

    Conservative culture that don't get you improved


  6. Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Atlanta, GA
    Current Employee - Consultant in Atlanta, GA

    I have been working at UnitedHealth Group (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company to work for

    Cons

    None at this time. All is well.

    Advice to Management

    Open door policy. Honesty and integrity


  7. Customer service and sales reps

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UnitedHealth Group

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexibility of schedule
    Good training program
    Health benefits
    Decent starting pay
    Great supervisors who listen

    Cons

    Mandatory overtime during busy season
    Limited breaks and lunch breaks
    Transfer capabilities
    Very close work spaces
    Occasional system outages but very rare

    Advice to Management

    Continue helping new hires even out of training class because the real training is when you actually get to your desk


  8. Pca

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UnitedHealth Group

    Pros

    Pay is good but it can get stressful all in all good job

    Cons

    Over time that's it mandatory overtime sucks


  9. Helpful (2)

    Optum

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President Product in Phoenix, AZ
    Current Employee - Vice President Product in Phoenix, AZ

    I have been working at UnitedHealth Group full-time (More than 8 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    opportunities for learning, challenging, fast-paced, innovative products, ability to work from home, flexible work arrangements, good salary, solid health benefits, employee stock purchase plan; emphasis on mission, vision and values.

    Cons

    lots of layoffs, difficult to break into the Minnesota-based teams and MN based thinking if you are not in MN; not eligible for office until grade 31 (SVP) -- anyone not grade 31 or above must request an exception to be given office vs cubicle; constant uncertainty of job security; political relationships seem to undermine strong performers

    Advice to Management

    Provide more support for employees who have demonstrated solid performance and raise ethics concerns about managers rather than requiring HC to side with the manager.


  10. Great work/life balance, culture, and people!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Director in Minnetonka, MN
    Current Employee - Product Director in Minnetonka, MN

    I have been working at UnitedHealth Group full-time (More than 8 years)

    Positive Outlook
    Approves of CEO
    Positive Outlook
    Approves of CEO

    Pros

    Excellent culture, management cares about people, they invest in your professional growth. Very flexible with work/life balance, telecommuting, time off.

    Cons

    Poor benefits - high deductible plans.


  11. Great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UnitedHealth Group

    Recommends
    Recommends

    Pros

    Able to telecommute, flexible hours

    Cons

    Limited ability to transfer within company



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