UnitedHealth Group

  www.unitedhealthgroup.com
  www.unitedhealthgroup.com

UnitedHealth Group Reviews

Updated November 22, 2014
Updated November 22, 2014
2,133 Reviews
2.9
2,133 Reviews
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UnitedHealth Group President, CEO, and Director Steve Hemsley
Steve Hemsley
843 Ratings

Review Highlights

Pros
  • They allow some employees to work from home which is a nice benefit for some (in 270 reviews)

  • Good work life balance if you are in development rather than support projects (in 145 reviews)


Cons
  • Work/life balance can be hard as people are increasingly asked to do more with less (in 98 reviews)

  • This company also does not offer their employees good health insurance (in 89 reviews)

More Highlights

405 Employee Reviews Back to all reviews

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  1.  

    Great Co-Workers ... HORRIBLE MANAGER!!!

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior HSA Implementation Manager in Hartford, CT
    Former Employee - Senior HSA Implementation Manager in Hartford, CT

    I worked at UnitedHealth Group full-time (less than an year)

    Pros

    I loved the team I was working with. Great Co-Workers and also great people.

    Cons

    An absolutely horrible horrible manager. The worse boss I have ever worked for. He would preach one thing to the team and behind closed doors 1:1 would show his true colors. I was promised training ... HARDLY received any training. Once a very good employee left they threw me to the wolves without any training. Behind closed doors I was told I need to be on the phones speaking to employer groups. To the team it was presenting otherwise. After I left people were told I made him look bad when it was himself. He lost two employees within two weeks. He was an absolute joke to work for and most of all a "liar".

    Advice to ManagementAdvice

    Benefits were absolutely horrible. Cheap HSA plan!!!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Terrible, they don't care about their employees at all.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Broker Agent Service Representative in Minnetonka, MN
    Current Employee - Broker Agent Service Representative in Minnetonka, MN

    I have been working at UnitedHealth Group full-time (more than an year)

    Pros

    Flexible hours
    Helpful
    Willingness to teach you more
    Friendly
    Care about their customers

    Cons

    Pay is well below average
    Benefits are non existent
    Barely increase wages with higher position
    Don't care about employees
    Constantly lying about how well the company is doing

    Advice to ManagementAdvice

    Respect your employees more

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Poor culture...$$$$$$ is all that leadership cares about

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - RN Case Manager in Buffalo, NY
    Former Employee - RN Case Manager in Buffalo, NY

    I worked at UnitedHealth Group full-time (more than 5 years)

    Pros

    Moody and self centered leadership, horrible health insurance.Hire new employees at more than current employees make... new come in making 4-6 k more than tenured hard working good employees...they dont care about the members that they serve or their employees

    Cons

    PTO is good, some can telecommute,nice co workers

    Advice to ManagementAdvice

    take a look at your values, and think about them

    Doesn't Recommend
    Disapproves of CEO
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  5. 3 people found this helpful  

    United Health Group purchased our company and ruined it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - INTAKE NURSE in Newtown Square, PA
    Current Employee - INTAKE NURSE in Newtown Square, PA

    I have been working at UnitedHealth Group full-time (more than 3 years)

    Pros

    Working from home was a plus - no commuter costs. I moved from one state to another and was able to keep the same job and continue to telecommute.

    Cons

    Working from home also had a negative side. Every minute of your day is monitored. To take a bathroom break, or get a glass of water, you had to log yourself in as being on break. Every minute you were not working was held against you.
    We were allowed to trade time off with another employee, as long as it was an even switch. Once UHG bought the company, this was taken away from us. We were told we had to use PTO for all of our needs, and "put in a ticket" for everything. You even had to put in a ticket to tell the scheduling dept that you wanted to cancel a ticket!
    We were laid off with no warning. Told we needed to call in to a mandatory conference call regarding a"company update". We were told we no longer had a job as a group in that conference call. That was a heartless move.

    Advice to ManagementAdvice

    Treat your professional staff as the professionals they are.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Training was aweful, very stressed on the job. Everyone has a different answer... I would never work there again!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Provider Data Specialist
    Former Employee - Senior Provider Data Specialist

    I worked at UnitedHealth Group full-time (more than an year)

    Pros

    Insurance-and that is all I have to say!

    Cons

    Sent many jobs to India, so the top guys can make the big bucks.. terrible and not for the American people. How could you do this to hard working Americans!!

    Advice to ManagementAdvice

    Management keeps there hired friends, and gets rid of the hard workers..

  7. 4 people found this helpful  

    Worst Company EVER

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Minneapolis, MN
    Current Employee - Business Analyst in Minneapolis, MN

    I have been working at UnitedHealth Group full-time (more than an year)

    Pros

    Nice work environment. Clean furniture, and nice views.

    Cons

    Trickle down bonuses and raises. Salaries for BAs are from the dark ages. Managers tend to take bonuses in the trickle down process, leaving employees with little or no compensation. This place takes bad employment practices to a new level. If you resign, you won't be paid for ANY of your vacation.

    Advice to ManagementAdvice

    When all of the managers go on an expensive vacation shortly after bonuses are handed out, it doesn't take a data analyst to figure out that you've received a bonus. This is cronyism to a level I've never seen before.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 6 people found this helpful  

    United HealthGroup

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Miami, FL
    Current Employee - Sales in Miami, FL

    I have been working at UnitedHealth Group full-time (less than an year)

    Pros

    No pros managers are not educated.

    Cons

    Supervisors are having sex in upper management offices while on the job. Those in upper management are rude and unprofessional. Upper management does not hire employees who are educated in order to avoid competition within their own job placement. Location: Miami, FL.

    Advice to ManagementAdvice

    I strongly advice the CEO to take a close look at the office located in Miami, FL. I would personally fire upper management and start new with educated employees who have degrees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 4 people found this helpful  

    If you ever have an opportunity to work for this company... Run Far! Run Fast & don't look back!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Medical Claims Adjuster in Greensboro, NC
    Former Employee - Medical Claims Adjuster in Greensboro, NC

    I worked at UnitedHealth Group full-time (more than 3 years)

    Pros

    Good experience in medical areas such as terminology, HIPPA laws and regulations, medical claims processing and adjustments. Average to good rate of pay.

    Cons

    Poor work life balance. Endless mandatory overtime. Top heavy incompetent management. Unobtainable production and quality goals causing employees to be fired constantly. High rate of employee turnover.
    Poor employee retention and moral. Modern day sweat shop. Hidden policies not enclosed to employees during employment. If you work there and are leaving, make sure to use up your PTO before you leave. Company policy is NOT to pay PTO unless the state the employee lives in requires it. I personally lost over 32 hours of accrued PTO.

    Advice to ManagementAdvice

    Hire competent first line supervisors and business managers that actually know about the position they are managing and can do and perform the work at the level that they are expecting of the employees. Treat employees like adult human beings with respect and dignity and not like disposable clones. Actually provide a decent work/life balance. Establish production goals and quality standards that are obtainable and workable in the real world. Disclose hidden policies regarding time, pay and PTO at employment and termination.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 3 people found this helpful  

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UnitedHealth Group full-time (more than 10 years)

    Pros

    There are not any pros

    Cons

    Everything about this company is a con

    Advice to ManagementAdvice

    Revamp all management

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 8 people found this helpful  

    Overworked employees with high stress and poor leadership.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Investigator/Resolution Recovery Analyst in Eden Prairie, MN
    Former Employee - Investigator/Resolution Recovery Analyst in Eden Prairie, MN

    I worked at UnitedHealth Group full-time (more than 5 years)

    Pros

    Telecommute option. Good PTO time. Good employees (Not in a management position). Good initial hiring pay.

    Cons

    Culture (Wage slavery, abuse of employees, dishonesty)
    Medical Benefits (Insurance through the exchange is cheaper and often better)
    LEADERSHIP!
    Communications
    Work Hours
    Instability
    Continuous Restructuring
    No internal advancement (externally hired individuals preferred unless lateral move)
    Little or no raises
    Little or no bonuses
    Gossiping
    No work-life balance
    Office Politics

    Advice to ManagementAdvice

    Employees make the company successful. Without the employees, the company would not be able to meet the company/division goals or investor expectations. Be honest with staff and demonstrate appreciation more than just one day a year on employee appreciation day.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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