UnitedHealth Group Reviews

Updated July 30, 2015
647 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
Employment Status

Reset
2.0
Rating Trends
Recommend to a friend
Approve of CEO
UnitedHealth Group President, CEO, and Director Steve Hemsley
Steve Hemsley
187 Ratings

Pros
  • Ability to work from home (at discretion of manager) (in 270 reviews)

  • work-life balance (as long as you're not in finance) (in 145 reviews)

Cons
  • Work/life balance is laughably nonexistent (in 98 reviews)

  • which is hysterical considering we are a health insurance company (in 89 reviews)

More Pros and Cons

647 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (2)

    Churn and Burn

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior IT Project Manager in Greenville, SC
    Former Employee - Senior IT Project Manager in Greenville, SC

    I worked at UnitedHealth Group full-time (More than a year)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Salary - at or above average Med Bennies - great if you take advantage of the HSA and matches. Office technology/tools (webex, Video meetings, online chat)

    Cons

    The model, for Project and Program Managers is designed such that you are over allocated on workload and unless - or even if - you work 60-80 hrs a week some of your portfolio projects will suffer. There is no control over the project Intake process - if the deliver teams can do it, it gets assigned regardless of whether a PM is available. I've seen some of the worst behavior in managers in my 30+ years. No training, mentoring, feedback - probably a symptom of the inhuman workload and stress.

    Advice to Management

    Just monitor your attrition rate - it must be expensive to re-hire and re-train. There is a better business model for all.


  2. Helpful (1)

    management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UnitedHealth Group full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    national recognition,challenging,diversity, stock is strong

    Cons

    average work week was 60 hours consistently understaffed medical benefits are "down to the bone" - very poor

    Advice to Management

    I don't believe sr. Mgmnt has a clue how truly overworked people are at UHC.


  3. Helpful (1)

    feedback

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UnitedHealth Group

    Pros

    very diverse company with many businesses

    Cons

    lack of support for career progression and advancement


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    Maternity Leave

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UnitedHealth Group (More than 5 years)

    Pros

    Per FMLA, you can take 12 weeks for maternity leave. For natural child birth, you can receive a certain percentage of your salary at United (under STD) for five weeks after you take one week of PTO. I had to go back to work after that six week period to keep my benefits and to keep receiving a paycheck. So yes, you can take up to 12 weeks off, but you will only receive benefits and partial pay for six of those (eight weeks for a c-section).

    Cons

    There is not much work/life balance. People are disposible. Their ongoing layoffs show short-sightedness and lack of an overall, comprehensive strategy.


  6. So, so but if does help pay the bills

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Oldsmar, FL
    Former Employee - Anonymous Employee in Oldsmar, FL

    I worked at UnitedHealth Group full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good benefits. My department allowed one work from home day.

    Cons

    Salary is lower than competitors in the industry.

    Advice to Management

    Take care of your personnel as they are your best resource.


  7. Helpful (2)

    The Good and The Bad

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UnitedHealth Group

    Pros

    Good amount of PTO is available.

    Cons

    Not much opportunity for learning new skills.

    Advice to Management

    Help employees development for advancement.


  8. Helpful (1)

    CSO Optum/

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO

    I have been working at UnitedHealth Group full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    This call center was call Connextions who paid for me to get my health insurance license which has lead to me learning the whole wide world of Health insurance. I have gained customer service experience and how to help other understand this very confusing subject.

    Cons

    I have not had a real raise in 2 years. No position in this company is secure. I see supervisors worked way more than they are paid for and do not feel I can grow much without going somewhere else.

    Advice to Management

    Go to business school and learn how professionals communicate and keep up moral and negotiate better contract for your employees.


  9. Helpful (1)

    Clinical Administrative Coordinator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clinical Research Coordinator in Phoenix, AZ
    Former Employee - Clinical Research Coordinator in Phoenix, AZ

    I worked at UnitedHealth Group

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    In house Gym, Great co-worker

    Cons

    I was first hired on to do Cancer Resource Services, talking to providers, setting up clinical trials for patients and directing them to the nearest Cancer Resource Center. In the 2nd year I was changed over along with most on my team to a call center type job of trying to enroll pregnant women into an optional program which was a medicaid program. It was a disaster and when contacting HR about the unfairness of it they did nothing. Oh and maybe give someone more than a 16 cent raise to maybe keep people.

    Advice to Management

    Actually get in managers who have some form of higher education. I had more degrees then all of my managers combined


  10. Billing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UnitedHealth Group full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great pay, great environment to work.

    Cons

    Manager rather hire outsider verses contract employee.


  11. Helpful (1)

    Customer Service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Rockford, IL
    Current Employee - Anonymous Employee in Rockford, IL

    I have been working at UnitedHealth Group full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    United Healthgroup offers flexible hours and casual dress attire. Offer work from home

    Cons

    Low pay, minimal or infrequent pay increase. Limited promotions. Management is cliquish.

    Advice to Management

    reduce the cliques.



Showing 647 of 3,121 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.