UnitedHealth Group

  www.unitedhealthgroup.com
  www.unitedhealthgroup.com
Work in HR? Unlock Free Profile

UnitedHealth Group Reviews

Updated September 18, 2014
Updated September 18, 2014
2,001 Reviews
2.9
2,001 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
UnitedHealth Group President, CEO, and Director Steve Hemsley
Steve Hemsley
791 Ratings

Review Highlights

Pros
  • They allow some employees to work from home which is a nice benefit for some (in 231 reviews)

  • This company does strive for work/life balance with it's employees (in 121 reviews)


Cons
  • Work/life balance can be hard as people are increasingly asked to do more with less (in 79 reviews)

  • This company also does not offer their employees good health insurance (in 77 reviews)

More Highlights

539 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    Poor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Newtown Square, PA
    Former Employee - Anonymous Employee in Newtown Square, PA

    I worked at UnitedHealth Group full-time for more than 3 years

    Pros

    Overtime, vacation time off and flexibilty.

    Cons

    Company values, disorganization and non-professional.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Company can do better

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UnitedHealth Group full-time for more than 10 years

    Pros

    It is an ok job. Friendly employees and good with telecommunication.

    Cons

    Most of the managers don't know jack about the job they've been assigned to supervised. Micro-managing is their cup of tea. Health insurance company with bad health coverage for employees. They can do better.

    Advice to ManagementAdvice

    Make your employees happy with good benefits to help them stay and please stop sending jobs to offshore.

    Recommends
    No opinion of CEO
  3. 1 person found this helpful  

    Good work environment in IT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Project Manager  in  Minneapolis, MN
    Current Employee - IT Project Manager in Minneapolis, MN

    I have been working at UnitedHealth Group full-time for more than 8 years

    Pros

    Can work from home whenever I want. Get to work on interesting projects. Leadership trusts their employees and takes direction from them.

    Cons

    To get a large salary increase you have to leave then come back. The longer you work there the less competitive your pay is.

    Advice to ManagementAdvice

    Reward people for staying, not for leaving and coming back.

    Recommends
    Positive Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Can do better for their employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Project Manager
    Current Employee - IT Project Manager

    I have been working at UnitedHealth Group full-time for more than 5 years

    Pros

    Good pay, able to work from home, training available

    Cons

    Management not worthy of their words. All that is looked at is how much money was made last year when it comes ot raises and promotions. Terrible health benefits

    Advice to ManagementAdvice

    Look at your management and senior vps and see how they handle subordinates and work force.

    No opinion of CEO
  6.  

    It keeps growing and growing and growing!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director  in  Rocky Hill, CT
    Former Employee - Director in Rocky Hill, CT

    I worked at UnitedHealth Group as a contractor for more than 5 years

    Pros

    Large company with a lot of opportunities to choose from all over!

    Cons

    Mergers and constant change keep employees on edge... management changes over too often and people don't always feel that work and life balance is optimal

    Advice to ManagementAdvice

    Have a clear strategy, implement it and move forward... worry less about short term, keep reinforcing the strategy and remind line employees that they matter!

    Recommends
    Positive Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Prepare to Sacrifice

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  Hartford, CT
    Current Employee - Director in Hartford, CT

    I have been working at UnitedHealth Group full-time for more than 5 years

    Pros

    The company has a good executive team, but the middle management is too focused on their own agenda. Collaboration across departments could be better, and given the company has a war chest of cash they could do considerably more on internal development and enhancements. Compensation is good, but heavily weighted to pay for performance. Don't expect significant salary increases.

    Cons

    Work life balance is the biggest gap with long hours, and being on call expected rather than the exception. There is a good amount of micro management, even at the VP levels.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8. 3 people found this helpful  

    Employees viewed as expendable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Operations Analyst  in  Lake Oswego, OR
    Current Employee - Business Operations Analyst in Lake Oswego, OR

    I have been working at UnitedHealth Group full-time for more than 10 years

    Pros

    Nation wide company, room for re-location if necessary. Co-workers dedicated to the customers

    Cons

    Company culture views employees and customers as expendable. Upper management and corporate heads disregard experience and high value asset employees in favor of board of director profits.

    Advice to ManagementAdvice

    Loyalty is a two way street. You spend millions training new employees to spend less on salaries and dump experienced employees without the opportunity to advance themselves or transfer to other positions. You keep losing knowledge sets and money.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Good place to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant
    Current Employee - Consultant

    I have been working at UnitedHealth Group full-time for more than a year

    Pros

    Flexible work hours; Telecommute available for most positions and if you do get assigned to a good project, you'll gain valuable experience and visibility. Get stuck in to the wrong project or team and you're done !

    Cons

    Build your resume and get out as fast as you can . Top heavy organization. Growth opportunities are few and far between.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Plenty of work to be done in healthcare reform.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager  in  Minnetonka, MN
    Former Employee - Project Manager in Minnetonka, MN

    I worked at UnitedHealth Group full-time for more than 5 years

    Pros

    Working with seasoned professionals that will work long hours, evenings and weekends to meet if not exceed deadlines.

    Cons

    Communication to those below the business group manager level is non-existent.

    Advice to ManagementAdvice

    Corporate values and management practices need alignment.

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Good place to learn the basics, but don't stay too long. There is greener grass just over the fence.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Client Service Representative  in  Hooksett, NH
    Current Employee - Senior Client Service Representative in Hooksett, NH

    I have been working at UnitedHealth Group full-time for less than a year

    Pros

    Full benefits package, great exposure to the industry.

    Cons

    A low-end job that majors focuses on all the wrong things. Thoughtless metrics system chokes out talented people who might actually care about doing good business.
    Employees are treated like children and thus, often behave as such.

    Advice to ManagementAdvice

    More actively work with other management peers to apply pressure on middle management for better metrics and a more professional employee atmosphere. Hire better quality, higher-paid employees to reduce turnover and quality of staff.

    Doesn't Recommend
    No opinion of CEO

Worked for UnitedHealth Group? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.