UnitedHealth Group

  www.unitedhealthgroup.com
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UnitedHealth Group Reviews

Updated Jul 23, 2014
All Employees Current Employees Only

2.8 1,811 reviews

62% Approve of the CEO

UnitedHealth Group President, CEO, and Director Steve Hemsley

Steve Hemsley

(727 ratings)

47% of employees recommend this company to a friend

Review Highlights

Pros
  • They allow some employees to work from home which is a nice benefit for some(in 230 reviews)

  • This company does strive for work/life balance with it's employees(in 120 reviews)


Cons
  • Work/life balance can be hard as people are increasingly asked to do more with less(in 78 reviews)

  • This company also does not offer their employees good health insurance(in 77 reviews)

483 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    7 people found this helpful  

    An enormous Corporation with all the good and bad that you would expect.

    Manager (Former Employee)

    ProsThere are a ton of possible career paths with UnitedHealth Group, something for everyone. You will find a great pool of experienced and professional leaders within every section of the company. The office settings tend to be easygoing but very busy. If you are interested in a leadership role be prepared to take on multiple projects with high quality demands, after all they are successful for a reason.

    ConsCompensation is very poor especially when you look at the revenue that UHG generates. Oddly enough for a leader in the Health Insurance world the health coverage that they offer is very poor with huge deductibles especially for anyone in a leadership role. While the company "drinks its own cool-aid" and talks about it's new culture all of the time, it often feels like a white wash to cover over the ugly parts. Recently they have "off shored" a lot of positions that have resulted in lay offs.

    Advice to Senior ManagementThere truly is no replacement for a good paycheck. Your company has grown, the stock is up and shareholders are happy but you need to open the purse a bit and give back to your employees.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Approves of CEO

     

    Very siloed organization with very keen focus on Wall Street targets

    Director (Current Employee) Chicago, IL

    ProsSolid benefits and infrastructure. Continued growth

    ConsEverything runs thru Minneapolis. If yu are not tied to the mother ship you can be isolated. Growth largely thru M&A versus organic due to payback times.

    Advice to Senior ManagementBonus structure is frustrating as they cap the # of people in each group that can receive cash bonuses and stock options are only available to top 2 levels

    Yes, I would recommend this company to a friend

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    • No Opinion of CEO

     

    Pretty decent job to grow and move around in

    Audit Representative Senior (Current Employee) Overland Park, KS

    ProsGreat benefits and many opportunities to grow and move up/on in the company. Team and individual oriented within a few departments.

    ConsIn my current department, you cannot make up time nor flex your time. In other departments, overtime is not allowed.

    Advice to Senior ManagementListen and probe questions of your employees. Take action to improve the environment and morale of the working situation.

    Yes, I would recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    It Was A Job

    Anonymous Employee (Former Employee)

    ProsTheir benefits are decent. The pay was okay for the job one does.

    ConsAgeism is alive and well at this company. They offer nothing close to any kind of security. This company will lay people off in a heartbeat, regardless of salary level, position or age. Loyalty to its' employees is non-existent. The company has grown through acquisition rather than creativity and offering a superior product. The company says it cares for its' employees and customers, but not really. They don't even have loyalty to citizens of its' own country, as they do not hesitate to outsource work to India. This company doesn't even have loyalty to its' provider network, without which it would have no market share.

    Training is a bare minimum. So, you better know your job when you start. Cliques can be found throughout the company. One department is competition with, instead of working with other departments.

    Advice to Senior ManagementStart caring for people and please dispense with the term "human capital". It's dehumanizing. I understand many area's budgets are cut to the bone. Try being more creative and caring, or they'll be cut even more. You will lose business. You might also want to try caring for and showing more respect to your provider network.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • No Opinion of CEO

     

    Potential, but short term outlook shadows long term

    Network Account Manager (Current Employee) Elkridge, MD

    ProsLots of ways to show your talents to management, promotions occur

    ConsLots of work, fit for the future is essentially trying to do more with less, computer systems are very out of date

    Advice to Senior ManagementRemove middle management, work from the bottom up. This company relies on the bottom to make it work, the top needs to simply guide those.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Approves of CEO

     

    Roll with it

    Anonymous Employee (Former Employee)

    ProsThere is plenty of opportunity to pursue.
    Flexible hours and work locations.
    The pay and benefits is fair, and can be good if you deliver; but its still up to you to play-the-game to get the most for your work.

    ConsIf you have specific career goals, formed without consideration and an accurate view of the organization and opportunities, you will be frustrated. There are cliques (and their corresponding realms of control) that are virtually impenetrable. This is a HUGE, highly political organization. There is a great deal of movement in terms of people, organizational structure, and responsibility; this is a source of much of the "Pros" opportunity I mentioned above. On the flip side there are opportunities that exist, and could be yours to be the next to fail at. There are plenty of politically connected leaders who are willing to let you try and succeed on the next run at a goal. If you succeed, they win (and maybe even you win); and if you fail (or even succeed with too much disruption), that's all on you... for your limited time in that position. The point here is there are leaders with responsibility that have no idea how to deliver on that responsibility, and then there are many, at the next lower level who try and drive toward their (often times misguided) vision of a solution in a chaos of conflicting activity.

    Advice to Senior ManagementYes, you are doing a great job at trying to change and drive toward a well defined, healthy corporate culture; but recognize and cull those leaders who put too much value in the "relationships" corporate value. Specifically those who only value and foster relationships with those who would protect others within their clique.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • No Opinion of CEO

     

    Pros & Cons

    Anonymous Employee (Former Employee)

    ProsAs an employee you will be well paid but you must expect to work hard. Co-workers seem to build a supportive community.

    ConsThere is no work-life balance. Plan on showing up early and staying late. Managers will lead by example of working until all hours of the night. Also, Sr. Management constantly reminds employees that if the company doesn't make their numbers on Wall St. , that layoffs will be necessary.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Disapproves of CEO

     

    Working for optum

    Director (Current Employee) Atlanta, GA

    ProsPeople, supervisor leadership, ability to move within org

    ConsSr leadership, failure to recognize inconsistencies with stated values and actual culture of senior optum leaders

    Advice to Senior ManagementLive by stated values

    No, I would not recommend this company to a friend

    • Culture & Values
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    Good place... starting to change

    Senior Web Developer Full Stack (Current Employee) Broomfield, CO

    ProsGreat people
    arcade room
    beer
    outside work events
    acceptance of others
    mostly easy going
    beer 30
    video game competitions
    my manager is good!

    Consterrible equipment
    new business rules
    The man
    not integrated yet into UHG
    no cubicles/no space to work.
    internet extremely slow
    no longer can work from home

    Advice to Senior ManagementMore indians

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
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    • Career Opportunities
    • Approves of CEO

     

    Great company if you don't work for money!

    Anonymous Employee (Current Employee)

    ProsGreat office atmosphere, upper management is very involved, coworkers are professional and like family. Flex schedule is wonderful.

    Conssalaries are not realistic for the area, not enough perks, benefits are expensive

    Advice to Senior ManagementClosely monitor supervisors, they are not who they appear to be.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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