UnitedHealth Group

  www.unitedhealthgroup.com
  www.unitedhealthgroup.com

UnitedHealth Group Reviews

Updated December 21, 2014
Updated December 21, 2014
2,170 Reviews
2.9
2,170 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
UnitedHealth Group President, CEO, and Director Steve Hemsley
Steve Hemsley
860 Ratings

Review Highlights

Pros
  • They allow some employees to work from home which is a nice benefit for some (in 270 reviews)

  • Good work life balance if you are in development rather than support projects (in 145 reviews)


Cons
  • Work/life balance can be hard as people are increasingly asked to do more with less (in 98 reviews)

  • This company also does not offer their employees good health insurance (in 89 reviews)

More Highlights

531 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    A great place to learn about health insurance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Work At Home Customer Care Professional in Saint Louis, MO
    Current Employee - Work At Home Customer Care Professional in Saint Louis, MO

    I have been working at UnitedHealth Group full-time (more than 8 years)

    Pros

    Salary flexible hours willingness to teach new things

    Cons

    Too much for one person to do and achieve metrics

    Advice to ManagementAdvice

    Balance load of work evenly

    Recommends
    Approves of CEO
  2.  

    Provider installation specialists

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UnitedHealth Group

    Pros

    Great health insurance benefits/ pto

    Cons

    Micromanagment of teams and staff

    Advice to ManagementAdvice

    Work on molding employees into future leadership

    Recommends
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Good company to work for in an industry that isn't going away.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Director in Minneapolis, MN
    Current Employee - Senior Director in Minneapolis, MN

    I have been working at UnitedHealth Group full-time (more than 5 years)

    Pros

    Stable company, good work/life balance, decent benefits.

    Cons

    Lots of politics and ambiguity.

    Advice to ManagementAdvice

    Allow more experience from outside the industry. Having healthcare experience really isn't as important as the skill set needed to do the job.

    Recommends
    Positive Outlook
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  5.  

    Pleasant experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Underwriter in Lawrenceville, IL
    Former Employee - Senior Underwriter in Lawrenceville, IL

    I worked at UnitedHealth Group full-time (more than 10 years)

    Pros

    Good pay and working conditions.

    Cons

    High productivity demands and excessive auditing.

    Advice to ManagementAdvice

    Talk less about making quality the focus and actually do it.

    Recommends
    Neutral Outlook
  6.  

    Balance Life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant in Dallas, TX
    Current Employee - Consultant in Dallas, TX

    I have been working at UnitedHealth Group

    Pros

    Great work/ life balance for those that need a balance.

    Cons

    arbitrary goals and focuses on wrong data

    Advice to ManagementAdvice

    Goals should be based on the person and their territory, not the same goal for everyone.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Well run organization, but sometimes too focused on metrics at the expense of customer.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UnitedHealth Group full-time (more than 10 years)

    Pros

    Work from home, opportunity for advancement, diverse work force

    Cons

    Sometimes "metrics" get in the way of the customer experience

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Satisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Director in Hartford, CT
    Current Employee - IT Director in Hartford, CT

    I have been working at UnitedHealth Group full-time (more than 10 years)

    Pros

    In an amazing, dynamic business/industry

    Cons

    Extremely big company, hard to navigate

    Recommends
    Positive Outlook
  9.  

    Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Advocate in Overland Park, KS
    Current Employee - Customer Advocate in Overland Park, KS

    I have been working at UnitedHealth Group

    Pros

    Large Company; Decent Benefits; Time and a half

    Cons

    Hard to get time off; mandatory overtime

    Advice to ManagementAdvice

    More consideration to employees

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Hired short-term for annual project as per diem NP.

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UnitedHealth Group as a contractor (less than an year)

    Pros

    Although I didn't qualify for benefits with per-diem status, I hear that they are great. Good 401K plan, etc. Got to meet some really great staff members who were very accommodating. Good pay.

    Cons

    The sign up process is extremely in depth and seemed a bit over the top at times. Sometimes feel as if I am lost in the shuffle of a massive global company.

    Recommends
    Positive Outlook
  11. 5 people found this helpful  

    UHG - OPTUMRX Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Customer Service Representative in Carlsbad, CA
    Current Employee - Senior Customer Service Representative in Carlsbad, CA

    I have been working at UnitedHealth Group full-time (more than 3 years)

    Pros

    Diversity of function, assignments. Customer Service, Prior Authorization, Pharmacy Technician, Pharmacists. There are also many opportunities for Specialty Team members. Great atmosphere and good training!

    Cons

    Utilizes UHG offsite recruiters for all positions. This hinders the opportunity for top performers who have developed specific skills and relationships from always being considered for promotions.

    Advice to ManagementAdvice

    Redesign the INTERNAL Hiring / promotion system to allow INTERNAL candidates to bypass the external recruitment services.

    Recommends
    Positive Outlook
    Approves of CEO

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