UnitedHealth Group Reviews

Updated July 30, 2015
727 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
Employment Status

Reset
4.0
Rating Trends
Recommend to a friend
Approve of CEO
UnitedHealth Group President, CEO, and Director Steve Hemsley
Steve Hemsley
326 Ratings

Pros
  • Ability to work from home (at discretion of manager) (in 270 reviews)

  • work-life balance (as long as you're not in finance) (in 145 reviews)

Cons
  • Work/life balance is laughably nonexistent (in 98 reviews)

  • which is hysterical considering we are a health insurance company (in 89 reviews)

More Pros and Cons

727 Employee Reviews

Sort: Popular Rating Date
  1. Sales insurance agent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Agent in Miami, FL
    Former Employee - Sales Agent in Miami, FL

    I worked at UnitedHealth Group full-time (More than 3 years)

    Pros

    Room for growth and open door policy. Respectful management always there to assist. Team working environment.

    Cons

    Salary and commission is not very high and is in some way capped. Yearly sales goals are high and demanding of extreme effort but compensation does not seem to correspond to the level of effort one has to put to reach those numbers.

    Advice to Management

    Work harder to push for higher compensation for telesales team.


  2. Helpful (1)

    been good to me

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA

    I have been working at UnitedHealth Group full-time (More than a year)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    great PTO. Desk job and great hours. Potential work at home (although that option is not open to my team...)

    Cons

    I've heard horror storries from other departments. management acts like big brother. lots of mandatory overtime with very little notice. High tune over rates in the customer service area. Low pay

    Advice to Management

    Learn to trust your employees. Stop trying to monitor our every movements.


  3. Helpful (1)

    Instructional Designer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Instructional Designer in Wellington, FL
    Current Employee - Instructional Designer in Wellington, FL

    I have been working at UnitedHealth Group full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Solid benefits. 100% Work at home. Focus on corporate culture from top down. Decent pay scale. Kind of place you can go to and stay for 20+ years. Company stock is very stable.

    Cons

    Too many leaders above you. 110+k employees. So large it is easy to get lost. Pay is not consummate with experience level. It takes a long time to promote and salary increase. Very frugal company. Rarely ever see any swag.

    Advice to Management

    Feels like the $$$ focus is on stock not on employees working to make the $$$.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Neutral

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Provider Data Specialist
    Former Employee - Provider Data Specialist

    I worked at UnitedHealth Group

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    UnitedHealth Group have a lot of employee growth potential. They offer many self training courses.

    Cons

    Each time they restructure you may change managers several times for the same position. Depending on the team there is no training you must already know what you are doing or rely on the team that has been in the department the longest to know the culture. The Medical insurance is consumer driven, no copay, you have a very high deductible.

    Advice to Management

    New team managers understand that just because you are on the team that does not mean you know the culture of the team. You have to take time to know and understand the individual and maybe when they tell you they do not know it is not an excuse, they really do not know and its time for some in depth training.


  6. Large Company gives you room to grow

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Lead in Tucson, AZ
    Current Employee - Customer Service Lead in Tucson, AZ

    I have been working at UnitedHealth Group full-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Being a big company, you get lots of room to grow. If you want to become trained in something, you can do it (given management approval). There have been several new job postings every day I have worked here (3 years+), so there is lots of room to move around. Good job for telecommuters.

    Cons

    There are 25 layers of management that need to be weeded through to get anything done. If you have a good idea, it can take months to get started and years to get completed due to all the hurdles that you have to jump over. If you don't live in one of the big population hubs for the company (i.e., Minnesota), then you don't get some of the "perks" that the company offers, like discounts for goods and services. Also, most of the new jobs available are in those hubs, so good luck getting them. Surprisingly terrible with data, considering the size of the company...

    Advice to Management

    Listen more closely to the people on the ground level. While the company does a decent job of listening, very few projects get started from the ground up, most are top down. The people on the ground need more incentive to give good ideas and have them come to fruition


  7. Helpful (1)

    Director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UnitedHealth Group full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good benefits. Good amount of time off - if you take it! Flexible work schedules which leads to a better work/life balance.

    Cons

    Can be a very competitive company internally. Makes it hard to trust people. Recruitment process is pretty cold when working with external people.

    Advice to Management

    Be a little nicer and have more actual team/relationship building.


  8. Helpful (1)

    Great Company To Work For

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Antonio, TX
    Former Employee - Anonymous Employee in San Antonio, TX

    I worked at UnitedHealth Group full-time (More than a year)

    Pros

    Supervisors are very understanding of all life little issues. Be open and upfront with them and you always have a home with them.

    Cons

    Sticklers for time accountability when logged onto server. Make sure to note valid reasons for not being in the call que.


  9. Helpful (2)

    Good Company to Work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Irvine, CA
    Current Employee - Business Analyst in Irvine, CA

    I have been working at UnitedHealth Group full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good Benefits (401k, Stock Options, PTO) Relaxed Attitude Lots of internal promotion opportunities

    Cons

    No reward for the hardworking Small Raises No growth, have to move teams or external to move up People that workless get paid more or the same Not fair between teams

    Advice to Management

    Reward the hardworking, be open to technology and fair across the teams.


  10. Helpful (5)

    Can't complain

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Project Manager in Basking Ridge, NJ
    Current Employee - Senior Project Manager in Basking Ridge, NJ

    I have been working at UnitedHealth Group full-time (More than 10 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Telecommute Culture - respect for one another is expected. Work/life balance. My manager wants us to take time off and not be available or checking emal

    Cons

    Raise and bonuses are paltry.

    Advice to Management

    I've had good and bad managers. Luckily, I have a great one now. I work with many applications and 3 colleagues have quit because of their manager. He's had many more than those 3 quit. He's abusive, combative, and not a nice person. HIs reputation is well known. However, because he gets results his behavior is overlooked. I do not think managers should turn a blind eye to employees that do not follow the United Cultute.


  11. good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UnitedHealth Group

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great company. ....good benefits......great sups

    Cons

    Dont pay that good......attendance policy could be more flexible



Showing 727 of 3,131 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.