UnitedHealth Group Reviews

Updated August 28, 2014
Updated August 28, 2014
2,002 Reviews

2.9
2,002 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
UnitedHealth Group President, CEO, and Director Steve Hemsley
Steve Hemsley
793 Ratings

Review Highlights

Pros
  • They allow some employees to work from home which is a nice benefit for some (in 231 reviews)

  • This company does strive for work/life balance with it's employees (in 121 reviews)


Cons
  • Work/life balance can be hard as people are increasingly asked to do more with less (in 79 reviews)

  • This company also does not offer their employees good health insurance (in 77 reviews)

More Highlights

484 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Stable Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Rework Specialist  in  Greensboro, NC
    Current Employee - Rework Specialist in Greensboro, NC

    I have been working at UnitedHealth Group full-time for more than 8 years

    Pros

    Ability to telecommute, flex schedules, good benefit packages

    Cons

    Quick to put people on performance warnings, difficulty moving from one department to another.

    Advice to ManagementAdvice

    The stringent, computerized metric evaluations neglect to consider the employee as a whole.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  2.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Provider Services Representative  in  Houston, TX
    Current Employee - Provider Services Representative in Houston, TX

    I have been working at UnitedHealth Group full-time for more than a year

    Pros

    Great pay based on experience, recognition, advancement opportunities.

    Cons

    Focus on non important metrics.

    Advice to ManagementAdvice

    I would focus on more motivation, placing advanced agents in roles to assist with struggling agents, provide more help lines for struggling agents.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Rewarding work in a positive environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Technical Support Analyst  in  Minnetonka, MN
    Former Employee - Senior Technical Support Analyst in Minnetonka, MN

    I worked at UnitedHealth Group full-time for more than 3 years

    Pros

    Immediate management was involved and understood what was going on. Resources were available to get your work done. Working hard and producing excellent results was rewarded. Lots of opportunities for career advancement.

    Cons

    The usual bureaucracy and red tape in a large company. Requests for some things took longer than they should have. PTO isn't paid out when you leave the company.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Balance improving

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UnitedHealth Group full-time for more than 10 years

    Pros

    The work life balance is the reason for me staying here. Different managers are more flexible/less flexible but overall they walk the walk on work/personal balance.

    Cons

    The workload is high and can be very stressful. It is always changing and pushing the envelope forcing employees to stay on their toes. There is no longer a quiet time of year.

    Advice to ManagementAdvice

    Cutting employees for the sake of he bottom line does not necessarily decrease cost as mistakes increase.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Not a bad place to work at

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Process Engineer  in  Indianapolis, IN
    Current Employee - Process Engineer in Indianapolis, IN

    I have been working at UnitedHealth Group full-time for more than a year

    Pros

    My boss was an awesome person, the team was also really great. The building was well maintained and it is easy to get along with anyone within the same team.
    It was a very flexible schedule which was awesome because you could come in as you pleased as long as you worked your 8hrs and took care of any calls you may had

    Cons

    The company itself didn't seem to think much of our department. We were most of our time worried as to what the next move was going to be in regards to our employment status

    Advice to ManagementAdvice

    There is no real incentive for workers to perform better. The carrot on this stick for the most part was processing the visas. It didn't work for most of us. I myself found it offensive.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Large company with ample opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst Consultant  in  Scottsdale, AZ
    Current Employee - Business Analyst Consultant in Scottsdale, AZ

    I have been working at UnitedHealth Group full-time for more than a year

    Pros

    It's a large company with lots of opportunities to grow your career. There are offices throughout the US. Leadership shares their vision with the company. You get a nice amount of PTO as soon as you start. There is a generous Employee Stock Purchase Program. Though the industry is rapidly changing, UHC is a leader in the industry and has had better results than competing health insurance organizations. The company values are honored by employees and leadership.

    Cons

    Because the organization is so large, sometimes you feel lost in the shuffle or detached. The health plan isn't great (only offer high deductible options). They don't match 401k until after the first year.

    Advice to ManagementAdvice

    With a company so large, there are many opportunities to grow your career. Make it easier to navigate career options/growth opportunities.

    Recommends
    Positive Outlook
  8.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UnitedHealth Group full-time for less than a year

    Pros

    Total flexibility with the option to work from home. Great place to work if you are a self starter!

    Cons

    If you need constant feedback or direction this is not the job for you.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great company to work. Lots of training. Good benefits, work-life balance.

    Current Employee - Anonymous Employee  in  Hartford, CT
    Current Employee - Anonymous Employee in Hartford, CT

    I have been working at UnitedHealth Group full-time for more than 3 years

    Pros

    Good benefits. Easy commute into downtown and opportunities to meet other people in downtown restaurants.

    Cons

    very limited opportuniites in finance role in Hartford, CT

    Advice to ManagementAdvice

    They don't walk the talk.

  10.  

    Great Work Flexibility and work from home oppurtunity.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Claims Analyst  in  Franklin, TN
    Current Employee - Senior Claims Analyst in Franklin, TN

    I have been working at UnitedHealth Group full-time for more than 8 years

    Pros

    Flexible work schedule that allows work from home or full time telecommuting. Great healthcare benefits and 401K matching.

    Cons

    Large company offers many benefits but also you lose some creative liberties. Company operates more like a manufacturing plant and doesn't have the freedom of exploration as it use to.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    United Health a R.N.'s point of view

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Clinical Chart Review HEDIS  in  Irvine, CA
    Former Employee - Clinical Chart Review HEDIS in Irvine, CA

    I worked at UnitedHealth Group as a contractor for less than a year

    Pros

    It's a new company recently located here in Irvine. A very nice building, easily accessible. Lovely people to work with and for.

    Cons

    Training was substandard but they would still expect the highest standard of performance

    Advice to ManagementAdvice

    My manager was let go, but not replace. It was difficult to find a resource person

    Recommends
    Positive Outlook

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