UnitedHealth Group

  www.unitedhealthgroup.com
  www.unitedhealthgroup.com
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UnitedHealth Group Reviews

Updated September 11, 2014
Updated September 11, 2014
1,987 Reviews
2.9
1,987 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
UnitedHealth Group President, CEO, and Director Steve Hemsley
Steve Hemsley
786 Ratings

Review Highlights

Pros
  • They allow some employees to work from home which is a nice benefit for some (in 231 reviews)

  • This company does strive for work/life balance with it's employees (in 121 reviews)


Cons
  • Work/life balance can be hard as people are increasingly asked to do more with less (in 79 reviews)

  • This company also does not offer their employees good health insurance (in 77 reviews)

More Highlights

484 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    Good company but watch your back

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Reston, VA
    Former Employee - Anonymous Employee in Reston, VA

    I worked at UnitedHealth Group full-time for more than 5 years

    Pros

    United is very supportive of telecommuting which is great. The company pays well and has great benefits. They try to make the culture very inclusive although it's such a big organization, it's a bit difficult and sometimes falls short. They have streamlined many processes that makes things very easy. I think they really are trying to make it a great place to work.

    Cons

    If you don't work in one of the Minnesota HQ offices, you're definitely expendable. People outside of MN get dropped in a the blink of an eye. There's a good chance you'll be more loyal to them then they will be to you. Constant cutting of administrative support seems like a great cost-cutting idea but you end up having upper management spend time doing their own administrative work......that ends up being a much higher priced admin.

    Advice to ManagementAdvice

    There are very talented people outside of Minnesota - use them.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Flexible - Good ennvironment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager
    Former Employee - Manager

    I worked at UnitedHealth Group full-time

    Pros

    Telecommute
    Most people are nice
    Average salary

    Cons

    Periodic downsizing (fit for the future, lean)

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Wide variety of directions you can take your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Director  in  Minnetonka, MN
    Current Employee - IT Director in Minnetonka, MN

    I have been working at UnitedHealth Group full-time for more than 3 years

    Pros

    Great career options given the breadth and size of the company. Fairly progressive from an IT standpoint again given it's size.

    Cons

    Lots of typical challenges for a huge company but the company acknowledges it and is trying to address them. It's a very self serve culture which may not be for everyone.

    Advice to ManagementAdvice

    Give the company a smaller company feel by being more present to the people in your organizations. Get out of your office and walk the floor and engage folks.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UnitedHealth Group full-time for more than a year

    Pros

    Great work life balance so you can work from home, telecommute and not have your work take over your life. Ability to move within the company and even international oportunities

    Cons

    but difficult to actually get around since everything is usually done online and company is so large its so hard to actually get to personally know the people in the company

    Advice to ManagementAdvice

    hard to get in the company

    Recommends
    Approves of CEO
  6. 1 person found this helpful  

    Stable Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Rework Specialist  in  Greensboro, NC
    Current Employee - Rework Specialist in Greensboro, NC

    I have been working at UnitedHealth Group full-time for more than 8 years

    Pros

    Ability to telecommute, flex schedules, good benefit packages

    Cons

    Quick to put people on performance warnings, difficulty moving from one department to another.

    Advice to ManagementAdvice

    The stringent, computerized metric evaluations neglect to consider the employee as a whole.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  7.  

    Stability, Plentiful Career Paths, Frustratingly Lacking in Business Development(For Now)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Patient Care Coordinator  in  San Diego, CA
    Former Employee - Patient Care Coordinator in San Diego, CA

    I worked at UnitedHealth Group full-time for more than a year

    Pros

    The definition of a strong reliable, stable employer that you can be assured will be here tomorrow.

    Served on an Operational Discipline Committee which the very idea of having one is a pro in of itself. Again, my feelings towards e company are of gratitude as they enabled me discover/narrow my natural skill set , a key moment in my career development.

    Cons

    Rapid Growth with poor planning has led to the ascension of individuals lacking the appropriate skills to manage their positions currently causing quality employees to leave for other companies while promoting mediocrity and poor view of the company. I expect this to change eventually as upper management is impressive, though weeding out the "excellence suppressing" middle management types is difficult in such a complex industry. View shared by a few Six Sigma Blackbelts I discussed the issue with while employed with me. I believe they have remained with the company and the issue is progressing slowly but surely.

    Advice to ManagementAdvice

    No advice, just gratitude for the experience/opportunity to contribute/develop my business repertoire.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Not too shabby

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Analyst  in  Golden Valley, AZ
    Current Employee - Financial Analyst in Golden Valley, AZ

    I have been working at UnitedHealth Group full-time for more than a year

    Pros

    Great people, plenty of opportunities for process improvement. Opinions are appreciated

    Cons

    Big company... change is constant, but slow moving. Typical problems you'd face working in a company this large.

    Recommends
    Positive Outlook
  9.  

    Great place to work with lots of opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Infrastructure Engineer
    Current Employee - Infrastructure Engineer

    I have been working at UnitedHealth Group full-time for more than 3 years

    Pros

    very open to you moving to different teams within the organization (and there are tons), since I have been their it seems like upper management is making the right moves to decrease office politics and do things the right way.

    Cons

    Cannot offer their own health insurance, the health insurance we do get is pretty bad (as in high deductibles, etc). Also on most teams you have to switch jobs to get a significant increase in pay.

    Advice to ManagementAdvice

    Pay your talent rather than letting them leave to other companies.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Eligibility Analyst  in  San Diego, CA
    Former Employee - Eligibility Analyst in San Diego, CA

    I worked at UnitedHealth Group full-time for more than a year

    Pros

    Great company to work for

    Cons

    Great company to work fornone

    Advice to ManagementAdvice

    n/a

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Provider Services Representative  in  Houston, TX
    Current Employee - Provider Services Representative in Houston, TX

    I have been working at UnitedHealth Group full-time for more than a year

    Pros

    Great pay based on experience, recognition, advancement opportunities.

    Cons

    Focus on non important metrics.

    Advice to ManagementAdvice

    I would focus on more motivation, placing advanced agents in roles to assist with struggling agents, provide more help lines for struggling agents.

    Recommends
    Positive Outlook
    No opinion of CEO

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