Universal Health Services

  www.uhsinc.com
  www.uhsinc.com
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Universal Health Services Reviews

Updated September 22, 2014
Updated September 22, 2014
66 Reviews
2.5
66 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Universal Health Services Chairman, President, and CEO Alan B. Miller
Alan B. Miller
36 Ratings

Review Highlights

Pros
  • Fairly decent benefits and a consistent paycheck--that's about it (in 3 reviews)

  • good pay good benefits good perks (in 3 reviews)


Cons
  • Non existent communication, terrible patient care, dangerous staffing ratios (in 6 reviews)

  • High turnover rate; high complaint rate from residents (in 4 reviews)

More Highlights

14 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    A parade of incompetence

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Universal Health Services full-time

    Pros

    Some very nice dedicated lower level co-workers who truly care for the patient's needs.
    There's a free lunch.

    Cons

    Highly stressful.
    Chronically understaffed.
    No room to promote internally.
    No caring for employees concerns.
    Best employees are overworked and given grief while poor employees are allowed to do whatever they seem to spend their time with.
    Lack of patient care but high focus on patient balance.
    Stunningly incompetent management who repeats same mistake over and over.

    Advice to ManagementAdvice

    Begin to trust your employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Medical Biller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Clerical Position  in  Murrieta, CA
    Current Employee - Clerical Position in Murrieta, CA

    I have been working at Universal Health Services full-time for more than 8 years

    Pros

    Stable company, average benefit package, decent software programs, good location in Murrieta, Calif

    Cons

    Exploitation of employees to the point of abuse, minimum hourly wage, antiquated managers with very poor people skills, very stressful work environment, they manage by intimidation, staff is given more work than one employee can complete, no advancement opportunities, no appreciation by management, lack of training, poor management communication, sweat shop strategy.

    Advice to ManagementAdvice

    Stop the abuse of your people

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Reactive vs being a true leader in the world of healthcare from an Acute perspective.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Universal Health Services

    Pros

    Decent benefits. Several good leaders. Attempting to change culture to a quality driven organization.

    Cons

    Promote "yes men" and folks who just are content and stay.
    Do not fulfill promises
    Micromanagement from the top level, including C suite
    Professional accomplishments are overshadowed by personal feelings that are never based on facts.

    Advice to ManagementAdvice

    Grow your talent in house better. Develop leaders by creating actual plans that have real actionable goals. Think about the patients more than the bottom line.

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  5.  

    Only cares about the bottom line (money and filling beds) and not the employee.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Liaison
    Current Employee - Liaison

    I have been working at Universal Health Services full-time for more than 5 years

    Pros

    I honestly can just say it's a job.

    Cons

    Benefits are horrible and constantly get cut. Only care about filling beds and how to profit from whose in them.

    Advice to ManagementAdvice

    You should focus more on your employees. Happier work environment and perks make for better workers; therefore a better company. Look at Google.

    Increase salaries to be competitive with your competition.

    No opinion of CEO
  6. 1 person found this helpful  

    UHS management is improving the work environment at this time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Wildomar, CA
    Current Employee - Anonymous Employee in Wildomar, CA

    I have been working at Universal Health Services full-time for more than 10 years

    Pros

    Beginning to recognize the areas in need of improvement.

    Cons

    Some areas of improvement have languished for an extended period of time

    Advice to ManagementAdvice

    Continue to appreciate your employees and allow them a voice. Look for ways to improve the patient experience. Upgrade the facility when able and present a more professional image to our community. The area of Nursing care needs to improve. Hire more CNAs if possible otherwise re-train the ones we have.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Stressful. Low pay.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Universal Health Services

    Pros

    You can easily get overtime. That's the only real way to make good $. Insurance. PTO. Friendly coworkers.

    Cons

    Stressful. Low pay. No advancement. Dead end. Can't keep staff. Units understaffed presents safety issues.

    Advice to ManagementAdvice

    Raise wages.

  8.  

    dead end job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Universal Health Services

    Pros

    they hire great people, that's about it.

    Cons

    no chance of advancement, constantly changing policies. don't listen to direct care staff. constant turnover.

    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    went from really good to bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Appeals  in  Richmond, VA
    Former Employee - Appeals in Richmond, VA

    I worked at Universal Health Services full-time for more than 8 years

    Pros

    the work was very enjoyable

    Cons

    the employees are very unprofessional

    Advice to ManagementAdvice

    the ceo needs to know whats happening in the units

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10.  

    I stayed too long, should have pursued other avenues much sooner.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Department Manager
    Former Employee - Department Manager

    I worked at Universal Health Services full-time for more than 8 years

    Pros

    Fairly decent benefits and a consistent paycheck--that's about it.

    Cons

    Toxic work environment, poor management, little regard for employees. Constantly under review by state and federal regulatory agencies. Despite 10 different CEOs over a period of just four years at the Kansas City facility, UHS get can't seem to get it right. CMS has placed them on a ninety day decertification track more than once.

    Advice to ManagementAdvice

    Get a clue UHS, either put some serious resources behind your Kansas City facility or close it. Your reputation in the behavioral health community is laughable.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Focus on profit margins over quality

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Universal Health Services full-time

    Pros

    Competitive salary. The number of health care professionals (vs finance professionals) at the corporate office is growing, which is an attempt to redirect the focus of the company on the importance of population health management rather than solely hospital operations management.

    Cons

    The company is short-sighted on profits and willing to compromise care to achieve the needs of Wall Street. Corporate management has deferred to the expertise of physicians practicing within the hospitals, rather than an interdisciplinary approach to patient care, which is leading to significant profit wasting, conflict with the supporting staff and low employee morale. Values are merely listed on the employee brochure, but are not woven into the culture or expectations of employees. The HR focus is disproportionately in favor of recruitment rather than retention and employee development. Turnover amongst the C-suite executives at the hospitals as well as at the corporate office create much disruption to the success of the company.

    Advice to ManagementAdvice

    Support quality care initiatives focused on improving health outcomes and the money will follow - we no longer live in 1975, and the business model should evolve accordingly.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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