University of Massachusetts

  www.massachusetts.edu
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University of Massachusetts Reviews

Updated May 31, 2014
All Employees Current Employees Only

3.7 144 reviews

82% Approve of the CEO

University of Massachusetts President Robert L. Caret

Robert L. Caret

(11 ratings)

76% of employees recommend this company to a friend

Review Highlights

Pros
  • Good benefits; good work-life balance; decent food options and other employee perks (in 7 reviews)

  • Great benefits and there's a reason why no one leaves; guaranteed raises and cost of living increases (in 6 reviews)


Cons
  • quite less room for advancement (in 4 reviews)

  • And there is little room for career advancement (in 4 reviews)

More Highlights
17 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Instructor at School of Engineering

    Instructor (Former Employee) Amherst, MA

    ProsVery laid back, you are free to do what you think is best.

    ConsNo support, very little feedback.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    GTA

    Graduate Teaching Assistant (Former Employee) Amherst, MA

    ProsTuition Reimbursement
    Health & Wellness Reimbursements
    Excellent Dental and Vision plan
    Gained experience teaching in an university setting
    access to five colleges

    ConsUnderpaid compared to other institutions
    always directly affected by state budget cuts
    somewhat crappy medical insurance
    middle of nowhere town

    Advice to Senior ManagementTreat your GTA's better and increase the pay so we don't qualify for welfare wages.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Overwork, Underpaid

    Graduate Research Assistant (Current Employee) Amherst Center, MA

    Pros- Academia
    - If you have a car, university is 2-3 hours from New York City and Boston

    ConsIt depends on your adviser/supervisor for a graduate research assistant. I was overworked and underpaid as graduate student. I did not learn anything of value from my adviser, and I was not allowed to take classes because it takes time away from my work.

    - Overworked (Contract 4 hrs, worked much more)
    - Underpaid (Did not get paid more for working more)
    - University is a middle of nowhere (for a person coming from an urban city)

    No, I would not recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Don't appreciate the hard work of their employees

    Post Doc (Current Employee) Worcester, MA

    ProsIt's a very intellectually stimulating environment, lots of research and some of the top researchers in the world so there's a great focus on learning and advancing medicine. Also, the benefits are great.

    ConsI don't believe the employees are all treated with the kind of respect expected for the amount of work effort demanded for this type of field. Employees are expected to come in on weekends and holidays, fight through extreme weather to get to work under any circumstances. Yet, they make employees pay for their parking; reviews and raises are not done and pay is fairly poor.

    Advice to Senior ManagementMake the PIs do more to treat their lab members like regular employees - if they want better output, reward their efforts.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Job was good until too few people had to do too much for little money

    Technical Assistant II (Current Employee) Amherst, OH

    ProsResearch opportunities. The area is a nice place to live.

    Consno room for advancement
    lack of respect for people with low paying jobs

    Advice to Senior ManagementHave respect for employees.
    Don't expand if you aren't going to hire people to maintain the expansion

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Don't like it but it's the best in the area

    I T (Current Employee) Worcester, MA

    ProsWorking for UMASS Medical School is very challenging but it has great benefits and an excellent work-life balance. It's why most people still work here. For me the pros are ten minutes away from where i live, more paid holidays that any other employer in the area, great compensation compared to the rest of the companies in the area, extremely flexible work life balance which includes working from home and a very generous benefits package and retirement plan.

    ConsWhere to begin?

    This company is completely politics driven and there is no accountability.
    There is no growth and career advancement.
    Folks in I.T. withhold information, are very difficult to work with, don’t communicate changes and they never plan ahead. There isn’t a clear process on how to proceed on a daily basis. Everyone works in reactive and not in proactive mode. Don’t fix it until its broken type of mentality.
    There’s absolutely no communication between I.T. departments, so if something changes many hours are wasted to figure out the problem that was caused by the non-communicated change.
    Yearly reviews with your manager are a joke and there is no feedback at all.
    There is no recognition and praise when you put in long hours and after you have fixed a major problem caused by a non-communicated change. Most people don't care or don't want to know what you did and why you stayed late. If you do this often and keep staying late it's then expected.
    Management and Senior Management are unqualified for the job. They still work here because it’s a State Agency and they know Key people.
    What’s also a slap to the face is how promotions and raises are given. It seems that only the incompetent and lazy are promoted.
    This place also lack basic professionalism standards that are required in the workplace.
    There is no respect between employees because the whole place is politic-driven.
    That’s the best I can do with the character limit imposed by Glassdoor.com. To fully review this company you’ll need to write a book.
    I wouldn’t recommend this company to anyone except those who have a family and look for a balanced work-life relationship.
    The only thing I have to look forward to everyday is when it’s time to go home, when it’s Friday or when I take my vacation.

    Advice to Senior ManagementSee Cons.

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Communication Failure

    Anonymous Employee (Former Employee) Boston, MA

    ProsCo-workers we nice and the work was challenging

    ConsManagement was inexperienced
    Lack of control
    Instead of delegating there was a lot of doing
    Lazy coworkers
    Lack of Leadership and knowledge
    Ask the right questions the wrong way and you never get there

    Advice to Senior Managementtake your own advice instead of sending everyone to supervisory classes

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    what did you expect? It's a 2nd rate university

    Admin Assistant (Former Employee) Dartmouth, MA

    ProsBreak on tuition. Use of on-campus facilities.

    ConsIncredibly depressing campus (looks like the Soviets built it in the 60s), management lacks appreciation for work done (going above and beyond goes unremarked).

    Advice to Senior ManagementSay thanks with money, special offers/events.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Working for UMass System

    Anonymous Employee (Former Employee) Boston, MA

    ProsGreat benefits, nice people, friendly environment, flexibility in work-life balance.

    ConsToo political in nature. Hard to get things done. Move too slow. Not efficient as an organization.

    Advice to Senior ManagementMake decisions on business sense and not on political connections.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Faculty cherished, all others second class.

    Staff (Former Employee) Worcester, MA

    ProsFlexible, competitive compensation, not particularly demanding environment. The good news is that all employees are treated equally. The bad news is that all employees are treated equally.

    ConsOnly PhD's, specifically scientific, are promoted to senior non-academic management positions, despite zero experience in the particular department or discipline.
    Beurocratic traffic jams delay projects.
    Very few comprehensive systems in place to support campuswide communication, calendars, information distribution, institutional research, etc... Feels like everyone starts every project from scratch.
    Merit based pay system exists only in theory.

    Advice to Senior ManagementChecks and balances.

    No, I would not recommend this company to a friend

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