University of Massachusetts

www.massachusetts.edu

University of Massachusetts Reviews

Updated December 23, 2014
Updated December 23, 2014
158 Reviews
3.9
158 Reviews
Rating Trends

Recommend to a friend
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University of Massachusetts President Robert L. Caret
Robert L. Caret
14 Ratings

Review Highlights

Pros
  • Good benefits; good work-life balance; decent food options and other employee perks (in 7 reviews)

  • Great benefits and there's a reason why no one leaves; guaranteed raises and cost of living increases (in 6 reviews)


Cons
  • quite less room for advancement (in 4 reviews)

  • And there is little room for career advancement (in 4 reviews)

More Highlights

18 Employee Reviews Back to all reviews

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  1.  

    Poor management. Needs better leadership.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Department in Boston, MA
    Former Employee - IT Department in Boston, MA

    I worked at University of Massachusetts

    Pros

    People are friendly. Flexible hours for the most part. Probably a good place to work at if you're more focused on retirement but I can't recommend it for young people.

    Cons

    Terrible and inexperienced management. They tend to take credit for your work. They like to outsource or buy expensive products that ends up not being used in order to justify their accomplishments for the year. Unions make most people lazy and not work to their full potential. Management likes to ask you verbally and avoid sending you emails for work outside your job description so there won't be paper trails.

    Advice to ManagementAdvice

    Get your act together

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Instructor at School of Engineering

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Instructor in Amherst, MA
    Former Employee - Instructor in Amherst, MA

    I worked at University of Massachusetts part-time (less than a year)

    Pros

    Very laid back, you are free to do what you think is best.

    Cons

    No support, very little feedback.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    GTA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Graduate Teaching Assistant in Amherst, MA
    Former Employee - Graduate Teaching Assistant in Amherst, MA

    I worked at University of Massachusetts part-time (more than a year)

    Pros

    Tuition Reimbursement
    Health & Wellness Reimbursements
    Excellent Dental and Vision plan
    Gained experience teaching in an university setting
    access to five colleges

    Cons

    Underpaid compared to other institutions
    always directly affected by state budget cuts
    somewhat crappy medical insurance
    middle of nowhere town

    Advice to ManagementAdvice

    Treat your GTA's better and increase the pay so we don't qualify for welfare wages.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Overwork, Underpaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Graduate Research Assistant in Amherst Center, MA
    Current Employee - Graduate Research Assistant in Amherst Center, MA

    I have been working at University of Massachusetts part-time (more than 3 years)

    Pros

    - Academia
    - If you have a car, university is 2-3 hours from New York City and Boston

    Cons

    It depends on your adviser/supervisor for a graduate research assistant. I was overworked and underpaid as graduate student. I did not learn anything of value from my adviser, and I was not allowed to take classes because it takes time away from my work.

    - Overworked (Contract 4 hrs, worked much more)
    - Underpaid (Did not get paid more for working more)
    - University is a middle of nowhere (for a person coming from an urban city)

    Doesn't Recommend
  6.  

    Don't appreciate the hard work of their employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Post Doc in Worcester, MA
    Current Employee - Post Doc in Worcester, MA

    I have been working at University of Massachusetts full-time (more than 8 years)

    Pros

    It's a very intellectually stimulating environment, lots of research and some of the top researchers in the world so there's a great focus on learning and advancing medicine. Also, the benefits are great.

    Cons

    I don't believe the employees are all treated with the kind of respect expected for the amount of work effort demanded for this type of field. Employees are expected to come in on weekends and holidays, fight through extreme weather to get to work under any circumstances. Yet, they make employees pay for their parking; reviews and raises are not done and pay is fairly poor.

    Advice to ManagementAdvice

    Make the PIs do more to treat their lab members like regular employees - if they want better output, reward their efforts.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Job was good until too few people had to do too much for little money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Technical Assistant II in Amherst, OH
    Current Employee - Technical Assistant II in Amherst, OH

    I have been working at University of Massachusetts

    Pros

    Research opportunities. The area is a nice place to live.

    Cons

    no room for advancement
    lack of respect for people with low paying jobs

    Advice to ManagementAdvice

    Have respect for employees.
    Don't expand if you aren't going to hire people to maintain the expansion

    Doesn't Recommend
    Disapproves of CEO
  8.  

    Don't like it but it's the best in the area

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - I T in Worcester, MA
    Current Employee - I T in Worcester, MA

    I have been working at University of Massachusetts

    Pros

    Working for UMASS Medical School is very challenging but it has great benefits and an excellent work-life balance. It's why most people still work here. For me the pros are ten minutes away from where i live, more paid holidays that any other employer in the area, great compensation compared to the rest of the companies in the area, extremely flexible work life balance which includes working from home and a very generous benefits package and retirement plan.

    Cons

    Where to begin?

    This company is completely politics driven and there is no accountability.
    There is no growth and career advancement.
    Folks in I.T. withhold information, are very difficult to work with, don’t communicate changes and they never plan ahead. There isn’t a clear process on how to proceed on a daily basis. Everyone works in reactive and not in proactive mode. Don’t fix it until its broken type of mentality.
    There’s absolutely no communication between I.T. departments, so if something changes many hours are wasted to figure out the problem that was caused by the non-communicated change.
    Yearly reviews with your manager are a joke and there is no feedback at all.
    There is no recognition and praise when you put in long hours and after you have fixed a major problem caused by a non-communicated change. Most people don't care or don't want to know what you did and why you stayed late. If you do this often and keep staying late it's then expected.
    Management and Senior Management are unqualified for the job. They still work here because it’s a State Agency and they know Key people.
    What’s also a slap to the face is how promotions and raises are given. It seems that only the incompetent and lazy are promoted.
    This place also lack basic professionalism standards that are required in the workplace.
    There is no respect between employees because the whole place is politic-driven.
    That’s the best I can do with the character limit imposed by Glassdoor.com. To fully review this company you’ll need to write a book.
    I wouldn’t recommend this company to anyone except those who have a family and look for a balanced work-life relationship.
    The only thing I have to look forward to everyday is when it’s time to go home, when it’s Friday or when I take my vacation.

    Advice to ManagementAdvice

    See Cons.

  9.  

    Communication Failure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA

    I worked at University of Massachusetts

    Pros

    Co-workers we nice and the work was challenging

    Cons

    Management was inexperienced
    Lack of control
    Instead of delegating there was a lot of doing
    Lazy coworkers
    Lack of Leadership and knowledge
    Ask the right questions the wrong way and you never get there

    Advice to ManagementAdvice

    take your own advice instead of sending everyone to supervisory classes

    Doesn't Recommend
    No opinion of CEO
  10.  

    what did you expect? It's a 2nd rate university

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Admin Assistant in Dartmouth, MA
    Former Employee - Admin Assistant in Dartmouth, MA

    I worked at University of Massachusetts

    Pros

    Break on tuition. Use of on-campus facilities.

    Cons

    Incredibly depressing campus (looks like the Soviets built it in the 60s), management lacks appreciation for work done (going above and beyond goes unremarked).

    Advice to ManagementAdvice

    Say thanks with money, special offers/events.

    Doesn't Recommend
  11.  

    Working for UMass System

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA

    I worked at University of Massachusetts

    Pros

    Great benefits, nice people, friendly environment, flexibility in work-life balance.

    Cons

    Too political in nature. Hard to get things done. Move too slow. Not efficient as an organization.

    Advice to ManagementAdvice

    Make decisions on business sense and not on political connections.

    Doesn't Recommend

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