Uno Restaurants Reviews

Updated February 24, 2015
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26 Reviews
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Uno Restaurants CEO Ian Baines
Ian Baines
14 Ratings

26 Employee Reviews

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  1. Fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hostess in Richmond, VA
    Former Employee - Hostess in Richmond, VA

    I worked at Uno Restaurants part-time (more than 5 years)

    Pros

    I loved working at UNOs, atmosphere was fun and they had good food.

    Cons

    Favoritism, management was sometimes very difficult to get along with.

    Advice to ManagementAdvice

    Management should take more time to hear out the concerns of their employees.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. I loved my time there -- I'd definitely work for them again.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Line Cook in Daytona Beach, FL
    Current Employee - Line Cook in Daytona Beach, FL

    I have been working at Uno Restaurants full-time (more than a year)

    Pros

    They have a great system for getting food out fast. As a cook, when you are working just one station, it's pretty easy unless it gets very busy -- but when that happens, there is ALWAYS someone there to help you. It's almost impossible to get too far in the weeds. Management is always helpful and not overly critical. They are very encouraging. As far as time off goes, it was never a problem to get what you wanted (with the exception of special events). They offer constant training and opportunity to learn more. It's a very business-like kitchen, but we still had fun while worked. I loved the place.

    Cons

    The only cons I really cared about were - 1. NO OVERTIME AT ALL, NO MATTER WHAT. 2. They have a daily, weekly, monthly, and annual labor % goal that they have to meet, so the managers are VERY cognizant of the hourly labor rate, and will send people home as early as possible when it's slow. So sometimes you might be scheduled for an 8 hour day but get sent home after 6 hours. I was scheduled for 40 hours every week, and averaged about 36. Not a big deal, really, but for me it meant losing out on $176 a month, pre-tax. That was at my store alone, obviously, so I can't speak to what other locations do.

    Advice to ManagementAdvice

    Keep up the good work!

    Recommends
    Neutral Outlook
    Approves of CEO
  3. A wonderful company to work for, that really cares about their employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Orlando, FL
    Current Employee - Server in Orlando, FL

    I have been working at Uno Restaurants part-time (more than a year)

    Pros

    Good paid vacation time.
    Availability to transfer across the U.S.
    Great working environment.
    Fast pace industry
    Managers seem like they actually care about you, and you aren't just another employee to them.

    Cons

    Not very many vertical opportunities to move into after you reach the managerial level.
    Christmas is a restricted holiday to request off.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. A flag in the wind

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant General Manager in Baltimore, MD
    Current Employee - Assistant General Manager in Baltimore, MD

    I have been working at Uno Restaurants full-time (more than 8 years)

    Pros

    Under Ian's leadership the ship that is Uno Pizzeria & Grill seems to be righting its course. The new food we have been rolling out for the past year has been tremendous and I expect more good food to come out of this. The pay is good, the opportunity for upward mobility isn't too bad.

    Cons

    The quality of life is really not that great. The bonus structure makes it near impossible to actually make any money. The company says to put it's people first yet time and again more things are pushed down onto management that most other companies would handle in their corporate office. The assumption seems to be that if Uno compensates management with money that you should be willing to sacrifice any sense of personal life balance.

    Advice to ManagementAdvice

    Something has to give with the lack of work/life balance. Reconsider the current bonus structure.

    Recommends
    Positive Outlook
    Approves of CEO
  6. Hostess

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hostess in New York, NY
    Current Employee - Hostess in New York, NY

    I have been working at Uno Restaurants part-time (less than a year)

    Pros

    -Easy tasks
    -Decent pay
    -Moderately hectic
    -Free food at times
    -Discounts

    Cons

    -some customers are annoying
    -it can be slow

    Recommends
  7. Work hard and get paid.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Uno Restaurants part-time

    Pros

    Food is good, customer always comes first to the management, good numbers of employees have good attitude toward their shifts to further give better experience for the guests.

    Cons

    My training, personally wasn't very good. I had gotten trained in like a 10 minute span, simply got a rundown from another coworker. The next day he wasn't there when I worked so I had to figure out most of the knowledge I have now on my own or through management noticing that what I was doing wasn't correct on my job.

    Advice to ManagementAdvice

    Some employees need more and better training. I would recommend the managers to get one-on-one with training for new comers to the company.

  8. My fellow employees have made this job a positive experience.

    Current Employee - Server in Lexington, SC
    Current Employee - Server in Lexington, SC

    I have been working at Uno Restaurants part-time (more than 5 years)

    Pros

    The best part about working at Uno's was the fact that it was privately owned. Therefore, we weren't required to follow corporate standards which made the entire experience a lot more comfortable.

    Cons

    The only downside to working at Uno's is that there hasn't been a lot of opportunity for growth.

  9. Unos

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Norfolk, VA
    Former Employee - Server in Norfolk, VA

    I worked at Uno Restaurants part-time (more than 3 years)

    Pros

    Felt very confident after my training, and once you proved you could handle large numbers, parties ect. They allowed you to work them.

    Cons

    Management showed favoritism at times as well as scheduled too less of servers for certain days. Even with all that said still please atmosphere

    Advice to ManagementAdvice

    Focus less on your favorites n more on how to develope the under dogs better. Also step back and develope a strategy.. how can you as a leader make the days more efficient.

    Recommends
    Neutral Outlook
    Approves of CEO
  10. Hostess and Kitchen Prep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hostess/Kitchen Prep in Albany, NY
    Current Employee - Hostess/Kitchen Prep in Albany, NY

    I have been working at Uno Restaurants part-time (more than a year)

    Pros

    I worked for about a year and a half, started as a hostess and the moved onto doing kitchen prep and salad maker in the kitchen. I was able to work as either position and they liked that I was versatile. I loved the managers and most of my coworkers.

    Cons

    We got a new manager, who changed a lot of our standard operating procedures. A lot of which weren't fair. This new GM refused to train me as a server. It was very unfair and even one of the assistant manager let me know that if I transfer to another UNOs, he will recommend me for server training- as it was not an option for me according to the GM. This is why I quit.

    Advice to ManagementAdvice

    Allow employees to move ul

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. Waitress

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Waitress in Chicago, IL
    Current Employee - Waitress in Chicago, IL

    I have been working at Uno Restaurants part-time (less than a year)

    Pros

    Good training
    Team work
    Good tips

    Cons

    Hard work
    Long hours
    Difficult clients sometime

    Advice to ManagementAdvice

    Consider improve the payment to the waitress

    Recommends

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