Uno Restaurants
3.0 of 5 58 reviews
www.unos.com Boston, MA 150 to 499 Employees

Uno Restaurants Reviews

Updated Mar 31, 2014
All Employees Current Employees Only

3.0 58 reviews

                             

87% Approve of the CEO

Uno Restaurants CEO Frank W. Guidara

Frank W. Guidara

(15 ratings)

55% of employees recommend this company to a friend
18 Employee Reviews Back to all reviews
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Hostess and Kitchen Prep

Hostess/Kitchen Prep (Current Employee)
Albany, NY

I have been working at Uno Restaurants part-time for more than a year

ProsI worked for about a year and a half, started as a hostess and the moved onto doing kitchen prep and salad maker in the kitchen. I was able to work as either position and they liked that I was versatile. I loved the managers and most of my coworkers.

ConsWe got a new manager, who changed a lot of our standard operating procedures. A lot of which weren't fair. This new GM refused to train me as a server. It was very unfair and even one of the assistant manager let me know that if I transfer to another UNOs, he will recommend me for server training- as it was not an option for me according to the GM. This is why I quit.

Advice to Senior ManagementAllow employees to move ul

Yes, I would recommend this company to a friend

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Waitress

Waitress (Current Employee)
Chicago, IL

I have been working at Uno Restaurants part-time for less than a year

ProsGood training
Team work
Good tips

ConsHard work
Long hours
Difficult clients sometime

Advice to Senior ManagementConsider improve the payment to the waitress

Yes, I would recommend this company to a friend

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The work environment is very laid back and management is willing to help out.

Server (Current Employee)
Lexington, SC

I have been working at Uno Restaurants part-time for more than a year

ProsGood food, helpful management, great hours

ConsCorporate took away some of our best-sellers

Advice to Senior ManagementBe more in touch with what food is selling well in certain restaurants.

Yes, I would recommend this company to a friend

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Experience at uno

Anonymous Employee (Current Employee)

I have been working at Uno Restaurants

ProsSummer was their busiest time

Conspoor tip payers around area

Advice to Senior Managementcommunication

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Uno Chicago Grill

Server (Former Employee)
Taunton, MA

I worked at Uno Restaurants part-time for more than 3 years

ProsThis restaurant chain has great opportunity for advancement if you are willing to work hard, be a leader and not give up.

ConsFrom my experience, the managers get moved around A LOT. You never know where you will be working the next day. You could be at a certain restaurant for three years, then they can send someone at 9pm from corporate to tell you that you're getting transferred. On the other hand, we had a gm for about 3 months who everyone loved, but he got transferred as well.

Yes, I would recommend this company to a friend

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One of the best jobs I had as a server and Bartender

Server/Bartender (Current Employee)
Guaynabo, PR

I have been working at Uno Restaurants part-time for more than a year

ProsFlexible hours and good managers

ConsRestaurant is to small for the volume that traffics through there.

Advice to Senior ManagementManagement Needs to hold to the restaurants values instead of concentrating solely on making profit.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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very fun environment as a server. Made a lot of tips!

Server/Hostess (Former Employee)
Washington, DC

I worked at Uno Restaurants full-time for more than a year

Prosthe money was very good

Consthe management needed more training

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Restaurant Host

Hostess (Former Employee)
Schaumburg, IL

I worked at Uno Restaurants part-time for more than a year

ProsVery friendly and willing to help coworkers.

ConsThis was a standing job.

Advice to Senior ManagementKeep up the good work.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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A lot of turn over in management made employee experience inconsistant

Server (Former Employee)
Doylestown, PA

I worked at Uno Restaurants part-time for more than 3 years

ProsDedicated management staff
Ongoing training and support

ConsFrequent turnover of management led to constant adjusting to new styles and expectations
Focus on excellent customer service but table stations too large to provide it

Advice to Senior ManagementInstill the culture and expectations in all managers.
Bump up server wages to minimum wage

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Very flexible, but pay varies

Server/Hostess (Former Employee)
Boston, MA

I worked at Uno Restaurants part-time for more than a year

ProsThey pretty much work around your schedule in accordance to school, travel, another job, etc. They cross-train, so moving up is relatively easy.

ConsOccasionally have unrealistic expectations of their servers. Pay varies depending on shift, restaurant location, etc. Look the other way when guests take advantage of servers.

Advice to Senior ManagementDon't be so forgiving of customers who take advantage of the company. That's not the type of people you want coming back.

No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Uno Restaurants reviews and ratings — including employee satisfaction and approval rating for Uno Restaurants CEO Frank W. Guidara. All 18 reviews posted anonymously by Uno Restaurants employees.