Unum Group Reviews

Updated June 25, 2015
28 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
Employment Status

Reset
2.0
Rating Trends
Recommend to a friend
Approve of CEO
Unum Group President, CEO, and Director Tom Watjen
Tom Watjen
10 Ratings

Pros
  • The work life balance was nice, I never really had an issue where my mangers were not reasonable about an emergency or PTO request (in 14 reviews)

  • Unum has a great benefits package (in 16 reviews)

Cons
  • Upper management and business leaders do not value technology or staff (in 6 reviews)

  • big company, unrealistic goals, too number focused (in 4 reviews)

More Pros and Cons

28 Employee Reviews

Sort: Popular Rating Date
  1. Open Enrollment - part-time position

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Unum Group part-time

    Pros

    Part-time enrollers have good per diems, and get to keep hotel points, etc. It's a great job for retired individuals from the insurance or workplace benefits industry.

    Cons

    Your bosses are all 20-somethings with very little real-world business experience. The system is rigid and dismissive of ideas. There is a lot of passing the buck when errors get made, in the field. They will throw the enroller under the bus. As a former business manager who chose this contingent job, it was humiliating to work under these conditions. If you are an out-of-the-box thinker, do NOT accept a position with Unum.

    Advice to Management

    Start paying attention to business process in the field, and to your experienced, mature, contingent staff. We can help you smooth over customer service gaffes, if you'll simply back us up.


  2. Helpful (1)

    Good company gone bad

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Unum Group full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Cash rich, long tail of business

    Cons

    Toxic culture, devalues diligence and harder workers as evidenced by exodus of long term, highly-experienced employees. Entrenched upper mgmt who understand and apply cultural changes poorly


  3. Helpful (1)

    Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager National in Portland, ME
    Current Employee - Manager National in Portland, ME

    I have been working at Unum Group (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Stable, flexible, incognito, easy, fairly good people other than IT department

    Cons

    not challenged, bored, IT dept is useless for systems upgrades, fixes

    Advice to Management

    Stop worrying about how much expenses are for sticky pads and focus on improving the IT department to actually get work done.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Boooooo

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - LTD DBS
    Current Employee - LTD DBS

    I have been working at Unum Group full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Good pay
    Room for advancement
    Any department outside of benefits (& IT from what I hear) is supposed to be great.

    Cons

    They encourage dishonesty if it makes the metrics measure up they look the other way. The talk about the LTD DBS being the face of this company but behind the scenes they treat us poorly - I've seen at least 5 people go out for nerves in my small area alone over the past couple of years. Management doesn't get what's going on and all they're barking about being "innovative" ends at claims management where the ideas should come to fruition. I'm just keeping my head down trying to get by and pretending their endless initiatives are making a difference. It's become clear creative solutions need not apply. I can't wait to "pay my dues" and move anywhere in this company except benefits - they work us like dogs there. I'm tired of hearing co-workers crying in their cubicles after work.

    Advice to Management

    You've got a lot of very talented very hardworking very unhappy people managing your claims - you may want to stop slapping around the face of your company.


  6. Good benefits, Bad bosses

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Unum Group full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Great benefits. Nice cafe. Good salary.

    Cons

    Terrible management. Awful people to work for.

    Advice to Management

    Fire all your senior execs and start fresh.


  7. Adjuster

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Unum Group

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great pay on most occasions

    Cons

    Low Pay after bonus as well

    Advice to Management

    Nothing


  8. It is "loyal" until you reach a certain age, then it is "disloyal".

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Unum Group full-time (More than 10 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Was with the company for 30+ years. I went through two position eliminations. My first position was eliminated during the Unum/Provident merge. At that time it was common to see employees with 40+ years of service. After the merge and downsizing it was hard to find someone with 30+ years of service. During the second and subsequent purges they had learned not to let people go by the 100's or even 50's so one would hear about 3 employees being let go here and/or 3 employees being let go there (position elimination). My number happen to come up (position elimination) and at that time it was starting to be hard to find someone with 25 years of service. Try as they might this company, like others, go through purges periodically and lets the "old guard" who costs the most in benefits, salary, pension go. Younger hires start with lower salaries, costs them less in health benefits, will not get pension until 10 yred/etc.(If Unum does not let them go (another position elimination) before they reach eligibility) or if they even offer it at all. I laugh when I read some of these testimonies about those who say that they are "lifers"...trust me, Unum will see to it that you want be...
    During my stay, I was trained in two different departments and learned two different skill sets/careers. I moved up the ladder in both departments proving I was adaptable and dependable. I was also able to get my degree during this process. Obviously, Unum did not appreciate my adaptability/dependability/degree or perseverance.

    Cons

    Quit cycling talent to help the bottom line (budget). Although they are not the only employers doing this, product and potential gets hurt and they are the eventual loser in the market place. Employees are not stupid they see what is happening in other departments. This type of environment leads to a "revolving door" employement attitude...

    Advice to Management

    See Cons


  9. Helpful (3)

    Becoming a less desirable place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Service Specialist in Portland, ME
    Former Employee - Client Service Specialist in Portland, ME

    I worked at Unum Group

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Can learn a lot about the insurance industry at UNUM, fellow employees are supportive of other employees, even when they have their own heavy work loads.

    Cons

    UNUM drops on its ranking on the best places to work in Maine each year. UNUM for many years remained in the first or second place as best places to work for large companies in Maine, but has experienced a steady slide downwards on the list and now struggles to remain one the list. I spoke to HR at UNUM about this and they acknowledge that UNUM is struggling and is trying to manage its reviews the best it can. UNUM , like many big companies now, asks employees to manage very heavy volumes of work especially for the service areas and disability benefit payers. I have worked at UNUM for many years, and in my opinion, it is not as desirable a place to work as it was. Stress is a serious issue among the employees, but upper management, in my opinion is more interested in getting the highest production numbers it can from each employees, and hopes its employees will remain off stress disability.

    Advice to Management

    Upper management knows it drives its employees very hard for production, this will continue as long as the economic climate supports it.


  10. Helpful (1)

    Revolving Door

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Unum Group

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    The staff (claims reps, vocational, medical staff) are great to work with.

    Cons

    This company has a revolving door- so many employees leave after a short time there.
    No matter how well you do your job, directors/management tend to focus on the negative too much. I believe they are trained to do this.
    If you are a working mom, forget about being good enough to make it to their annual performance/achievement club, mostly at Disney World. I kept a log, mostly young single employees who are able to devote more time and go to happy hours tend to make it on this list. Women who make it are young and/or single.

    Advice to Management

    Re-evaluate a "manageable case load". given all of the "extra" steps reps. must take on claims, Management is out of touch and seems focused solely on profit.


  11. Coworkers great; unethical upper management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in Worcester, MA
    Current Employee - Anonymous in Worcester, MA

    I have been working at Unum Group full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    People are great to work with; some tools are very useful; great locations.

    Cons

    Upper management cares more about their own pockets than shareholders. Decisions affect management bonuses positively, stock value negatively. Be careful with this group.

    Advice to Management

    Do what you are supposed to do. Shareholders first, your pocket last.



Showing 28 of 180 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.