Unum Group

  www.unum.com
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Unum Group Reviews

Updated August 1, 2014
Updated August 1, 2014
113 Reviews

3.8
113 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Unum Group President, CEO, and Director Tom Watjen
Tom Watjen
78 Ratings

Review Highlights

Pros
  • Excellent benefits, generally provides good work-life balance, some areas provide nice advancement opportunities (in 9 reviews)

  • Strong benefits package and lots of paid time off (in 15 reviews)


Cons
  • anything good you hear about this company is from upper management or a "teachers pet" (in 5 reviews)

  • Like any large company the bureaucracy does drag somewhat, but it is not a major problem (in 4 reviews)

More Highlights

22 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    good benefits and co workers - bad management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - FMLA Leave Specialist  in  Chattanooga, TN
    Former Employee - FMLA Leave Specialist in Chattanooga, TN

    Pros

    the benefits are excellent with good vacation, insurance and 401k. the co workers are also good

    Cons

    the management typical works you to death to meet numbers. they say they care about employees but its all about numbers to them. the pay is not reasonable compared to what someone with the same degree can make elsewhere

    Advice to ManagementAdvice

    if a caseload for a specific job is 250 do not give someone 150% then wonder why everyone is behind. use common sense and listen to the specialist not a number on a computer. use commons sense!

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Insanely great benefits, good environment/culture, great growth opportunities!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Specialist I  in  Chattanooga, TN
    Current Employee - Customer Service Specialist I in Chattanooga, TN

    Pros

    Beautiful facility, comfortable environment....the benefits are incredible - affordable and reasonable costs...management is encouraging and personable....a great amount of growth opportunity....reasonable salary for the area....good schedule.

    Cons

    Training program needs improvement for Customer Contact Center - very bumpy and uncertain. The systems are outdated and there are too many (over 20) to work from. The budget really needs to focus more on improving the call center capabilities, programs, and training program.

    Advice to ManagementAdvice

    More focus is greatly needed on improving the call center programs and training program

    Recommends
    Approves of CEO
  3. 1 person found this helpful  

    Somewhat coercive and heartless about people who have been loyal.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Vice President and Special Counsel
    Former Employee - Assistant Vice President and Special Counsel

    Pros

    The camaraderie and benefits/salary is good. Working conditions are also good.

    Cons

    Politically it is tilted toward the MBA types. The ceiling is difficult to impossible to break (SVP and above). Ultimately your success depends on being an adherent to the philosophy du jour.

    Advice to ManagementAdvice

    Have a heart with older employees who have been with you for many years. Just because the Supreme Court has eviscerated liability for age discrimination does not entitle you to reducing costs by extermination of 55 plus people.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Good benefits but lots of office politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Consultant  in  Atlanta, GA
    Former Employee - Marketing Consultant in Atlanta, GA

    Pros

    Benefits and PTO. Strong benefits package and lots of paid time off. Good place to start your career.

    Cons

    Management plays favorites. If you are not part of the "in crowd" you will know it.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6. 3 people found this helpful  

    Good Company, crippled IT department.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Infrastructure Engineer  in  Chattanooga, TN
    Former Employee - Infrastructure Engineer in Chattanooga, TN

    Pros

    Established and very stable company. Decent work/life balance. Decent pay, great benefits, vacation time above and beyond standard. Annual bonus of 6% for most workers, around 10% for senior engineers and front-line managers. Most IT workers are allowed to telecommute or work from home part-time or full time. Large and extremely complex IT infrastructure make it a good place to gain skills with enterprise IT equipment.

    Cons

    The IT budget across the board has been drastically cut and hiring frozen leaving most all IT infrastructure departments limping along and chronically understaffed. Many IT workers are over worked and stressed out with low morale. Engineers and front-line managers are required to fill out forms how you spend each hour of each day. Different departments are like silos. Communication between departments is minimal or non-existent creating lots of "turf wars" and finger pointing between departments making projects difficult to complete often taking many months or years to complete. Upper management and business leaders do not value technology or staff. IT staff and Technology seen as a burden and risk. If possible they would outsource everything (again).

    Bottom line is this...Unless you're a VP you need to: Know your "place", follow orders, ignore systemic problems, collect paycheck, and go home. Unum is not a place for creative thinking or innovation. They are highly resistant to change tending to focus more on tradition and process rather than value.

     Senior IT leaders change names and restructure (re-org) every 18 months sometimes eliminating jobs. Lots of Paperwork and irrelevant meetings. Every year new paperwork is added. Even though there are many layers of middle managers it would be very unlikely to move up beyond initial front-line manager. Most Front-line managers have been with the company at least 15+ years. There is a strong tendency to look outside for senior IT leaders.

    Advice to ManagementAdvice

    Management would not value free advice. "Credible" advice could only come from someone outside they chose to pay thousands to come in and audit them.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    I have a good experience with the people I worked with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate
    Current Employee - Customer Service Associate

    Pros

    The people here are great to work with.

    Cons

    Your raises does not reflect on how hard you work.

    Advice to ManagementAdvice

    Listen to the your employees

    Recommends
    Neutral Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Had some good experiences, some note so good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Disability Benefits Specialist  in  Worcester, MA
    Current Employee - Senior Disability Benefits Specialist in Worcester, MA

    Pros

    Great benefits package with generous paid time off

    Cons

    "Managers In Training" need much more experience before they should be allowed to lead teams

    Advice to ManagementAdvice

    Speak to your front line with more openness and sincerity

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9. 3 people found this helpful  

    Company has a monopoly on "good" jobs in Southern Maine

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Billing  in  South Portland, ME
    Current Employee - Billing in South Portland, ME

    Pros

    Good benefits including for domestic partners. Tuition reimbursement includes books and you need only a B-. Sometimes interesting work and there are some truly excellent people there (not necessarily Managers and above, though).

    Cons

    I agree with many existing reviews here. In my experience this company is slow to give raises unless you slavishly conform to the existing corporate culture (which means change is slow if it erupts at all, and then sometime's squashed). Some IT systems are awful: old, poorly understood and supported, clunky. As noted by others, some recognition programs are thought by many to be for rewarding favorite employees only, not merit-based. This company attracts workers partly because there aren't many large employers in Southern Maine, and not based on its own strengths....

    Advice to ManagementAdvice

    Ask the employees: they have plenty of good ideas.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant  in  New York, NY
    Current Employee - Sales Consultant in New York, NY

    Pros

    GREAT people, decent opportunity, fantastic training program--best in the industry

    Cons

    A lot is contingent on how good your territory is

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Not the best place nor the worst place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Enterprise Project Manager  in  Chattanooga, TN
    Former Employee - Enterprise Project Manager in Chattanooga, TN

    Pros

    The best reasons to work for Unum Group are for the stability & pay a fair wage.

    Cons

    It's not that Unum Group is a horrible place to work. Just every other company I've worked for has out performed them on almost all aspects.

    Advice to ManagementAdvice

    Unum is not a horrible place to work but one will quickly see their short comings working for other people. Anyone with a little bit of ambition will stick out easily here which is not always a good thing. Usually that person gets stuck with all of the work.

    Sr Leadership should reassess the level of talent they have a middle management level. The company will continue to be mediocre until they change the level of middle management talent.

    No opinion of CEO

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