Unum Group
3.5 of 5 105 reviews
www.unum.com Chattanooga, TN 5000+ Employees

Unum Group Reviews

Updated Mar 30, 2014
All Employees Current Employees Only

3.5 105 reviews

                             

88% Approve of the CEO

Unum Group President, CEO, and Director Tom Watjen

Tom Watjen

(73 ratings)

65% of employees recommend this company to a friend
20 Employee Reviews Back to all reviews
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Somewhat coercive and heartless about people who have been loyal.

Assistant Vice President and Special Counsel (Former Employee)

I worked at Unum Group full-time for more than 10 years

ProsThe camaraderie and benefits/salary is good. Working conditions are also good.

ConsPolitically it is tilted toward the MBA types. The ceiling is difficult to impossible to break (SVP and above). Ultimately your success depends on being an adherent to the philosophy du jour.

Advice to Senior ManagementHave a heart with older employees who have been with you for many years. Just because the Supreme Court has eviscerated liability for age discrimination does not entitle you to reducing costs by extermination of 55 plus people.

No, I would not recommend this company to a friend

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Good benefits but lots of office politics

Marketing Consultant (Former Employee)
Atlanta, GA

I worked at Unum Group full-time for more than 3 years

ProsBenefits and PTO. Strong benefits package and lots of paid time off. Good place to start your career.

ConsManagement plays favorites. If you are not part of the "in crowd" you will know it.

No, I would not recommend this company to a friend

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2 people found this helpful  

Good Company, crippled IT department.

Infrastructure Engineer (Former Employee)
Chattanooga, TN

I worked at Unum Group full-time for more than 8 years

ProsEstablished and very stable company. Decent work/life balance. Decent pay, great benefits, vacation time above and beyond standard. Annual bonus of 6% for most workers, around 10% for senior engineers and front-line managers. Most IT workers are allowed to telecommute or work from home part-time or full time. Large and extremely complex IT infrastructure make it a good place to gain skills with enterprise IT equipment.

ConsThe IT budget across the board has been drastically cut and hiring frozen leaving most all IT infrastructure departments limping along and chronically understaffed. Many IT workers are over worked and stressed out with low morale. Engineers and front-line managers are required to fill out forms how you spend each hour of each day. Different departments are like silos. Communication between departments is minimal or non-existent creating lots of "turf wars" and finger pointing between departments making projects difficult to complete often taking many months or years to complete. Upper management and business leaders do not value technology or staff. IT staff and Technology seen as a burden and risk. If possible they would outsource everything (again).

Bottom line is this...Unless you're a VP you need to: Know your "place", follow orders, ignore systemic problems, collect paycheck, and go home. Unum is not a place for creative thinking or innovation. They are highly resistant to change tending to focus more on tradition and process rather than value.

 Senior IT leaders change names and restructure (re-org) every 18 months sometimes eliminating jobs. Lots of Paperwork and irrelevant meetings. Every year new paperwork is added. Even though there are many layers of middle managers it would be very unlikely to move up beyond initial front-line manager. Most Front-line managers have been with the company at least 15+ years. There is a strong tendency to look outside for senior IT leaders.

Advice to Senior ManagementManagement would not value free advice. "Credible" advice could only come from someone outside they chose to pay thousands to come in and audit them.

No, I would not recommend this company to a friend

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I have a good experience with the people I worked with.

Customer Service Associate (Current Employee)

I have been working at Unum Group full-time for more than 5 years

ProsThe people here are great to work with.

ConsYour raises does not reflect on how hard you work.

Advice to Senior ManagementListen to the your employees

Yes, I would recommend this company to a friend

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Had some good experiences, some note so good

Senior Disability Benefits Specialist (Current Employee)
Worcester, MA

I have been working at Unum Group full-time for more than 10 years

ProsGreat benefits package with generous paid time off

Cons"Managers In Training" need much more experience before they should be allowed to lead teams

Advice to Senior ManagementSpeak to your front line with more openness and sincerity

No, I would not recommend this company to a friend

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3 people found this helpful  

Company has a monopoly on "good" jobs in Southern Maine

Billing (Current Employee)
South Portland, ME

I have been working at Unum Group full-time for more than 3 years

ProsGood benefits including for domestic partners. Tuition reimbursement includes books and you need only a B-. Sometimes interesting work and there are some truly excellent people there (not necessarily Managers and above, though).

ConsI agree with many existing reviews here. In my experience this company is slow to give raises unless you slavishly conform to the existing corporate culture (which means change is slow if it erupts at all, and then sometime's squashed). Some IT systems are awful: old, poorly understood and supported, clunky. As noted by others, some recognition programs are thought by many to be for rewarding favorite employees only, not merit-based. This company attracts workers partly because there aren't many large employers in Southern Maine, and not based on its own strengths....

Advice to Senior ManagementAsk the employees: they have plenty of good ideas.

Yes, I would recommend this company to a friend

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Good company

Sales Consultant (Current Employee)
New York, NY

I have been working at Unum Group full-time for more than a year

ProsGREAT people, decent opportunity, fantastic training program--best in the industry

ConsA lot is contingent on how good your territory is

Yes, I would recommend this company to a friend

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Not the best place nor the worst place

Enterprise Project Manager (Former Employee)
Chattanooga, TN

I worked at Unum Group

ProsThe best reasons to work for Unum Group are for the stability & pay a fair wage.

ConsIt's not that Unum Group is a horrible place to work. Just every other company I've worked for has out performed them on almost all aspects.

Advice to Senior ManagementUnum is not a horrible place to work but one will quickly see their short comings working for other people. Anyone with a little bit of ambition will stick out easily here which is not always a good thing. Usually that person gets stuck with all of the work.

Sr Leadership should reassess the level of talent they have a middle management level. The company will continue to be mediocre until they change the level of middle management talent.

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Good for the most part

Benefits Specialist (Current Employee)
Glendale, CA

I have been working at Unum Group

Prosmoney benefit its a great company good PTO time that is important with this position. room to move around and grow within the company

Conssome of the works are not that friendly. go to work do your job get your money that is what you are there for in the first place.

Advice to Senior ManagementWays to motivate team. i think it is important in this position to have people properly motivated. in some cases management lacks in that aspect.

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ok, but don't expect too much

Systems Consultant (Former Employee)
Chattanooga, TN

I worked at Unum Group

Prosgreat benefits package, generous time off, some interesting and new technology for an insurance company.

Consif you're in a management position, you'll never be able to take the time off. Organizational resistance to change is huge, and getting simple improvements through is very difficult.

Advice to Senior Managementfocus on long term value creation in the marketplace - the stock will respond over time.

No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Unum Group reviews and ratings — including employee satisfaction and approval rating for Unum Group CEO Tom Watjen. All 20 reviews posted anonymously by Unum Group employees.