Vacations To Go Reviews

Updated April 16, 2015
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R Alan Fox
5 Ratings

Pros
  • I've been on over 10 vacations for free, I make good money, and I get to talk about travel all day (in 4 reviews)

  • the money is not bad compared to other sales jobs, plus no cold calling (in 4 reviews)

Cons
  • If you are not a top performer, you will never get a hello from upper management or any encouragement (in 7 reviews)

  • Team managers focus on team members that they will bonus from (in 3 reviews)

More Pros and Cons

9 Employee Reviews

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  1. I worked at Vacations To Go full-time (More than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Nice people - management doesn't have a clue. Everyone in management is drinking the same Kool-Aid.

    Cons

    They need to learn how not to rob the sales people- If you are a 25% commissioned employee - and she makes a mistake - take the mistake out of the commission and split it 75 - 25, instead of deducting the employees commission out of mistake and company keeping 100% of remaining profit.

    Advice to Management

    Figure out how to train new hires for success instead of failure. In training, it is a " Sling it up on the wall and see what sticks mentality. Training Managers are selling instead of teaching new hires a road to success. Managers only answer questions, ARE NOT PRO-ACTIVE.


  2. Helpful (1)

    VTG is a CALL CENTER...nothing more...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cruise Counselor in Houston, TX
    Former Employee - Cruise Counselor in Houston, TX

    I worked at Vacations To Go full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Some travel benefits, but the company keeps most and awards them as prizes.

    Cons

    I worked at VTG for about a year and I never met the owner of the company - he's on cruise-line sponsored vacations throughout the year. The president has his own "clique" and you're not in it! I never saw him on the floor while working there either. When the Sr. Director of Cruises left (a tenured and very well-liked member of management), the president sent out a one-line email offering no positive comments. Department management is usually given to anyone who will take the position - it's certainly not based upon people skills or educational attainment. You are hired as part of a "training class" and fed into the various departments at completion. Upon arrival in the department, the tenured people told our class to look for a job immediately - they all had their resumes out. Our class of sixteen (March 2013) has three people still employed there. It is a revolving door - three new training classes are constantly running through new hire training. All of the floors have various "lunch rooms" where most people bring their food for the day because most employees can't afford to eat out. Don't drink too much while you're working though - there's so many people packed into the departments that there's generally a wait to use the bathroom. If you work a late shift, you will be walking through a dark, open (not fenced-in) parking lot late at night. Bring a can of mace or other protection. Work here as a last resort...

    Advice to Management

    Learn some leadership skills...


  3. Horrible Horrible Horrilbe

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Master Cruise Counselor in Houston, TX
    Former Employee - Master Cruise Counselor in Houston, TX

    I worked at Vacations To Go full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    You can make money in exchange for your soul! There are a handfull pulling 6 figures with the average sales person making 30k .

    Cons

    Management is a complete joke. There is no company culture. Training is minimal. Team managers focus on team members that they will bonus from. If you work here you better document everything and I mean everything. If a customer says that they were supposed to get something and it is not documented that they in fact do not, even if they are not entitled to it management will give away out of your commission. Commission paid is too low. Bonus structure sucks. I mean I can go on and on. Hours are terrible when you are new and will not get better until you have been there for almost 4 years. Even though you will be hired as a sales person you will be the main contact for service as well. Servicing clients will take a ton of time. Then you will be "talked to" for not taking enough leads.

    Advice to Management

    Listen to your employees. Your company culture sucks. Do something about that.


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  5. Helpful (3)

    Travel Counselor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Travel Counselor in Houston, TX
    Former Employee - Travel Counselor in Houston, TX

    I worked at Vacations To Go full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good opportunity to make money if you are in the right department and willing to work the crazy hours.

    Cons

    Upper Management is completely out of touch with employees. Middle Management is not hired based on talent or seniority...instead hired because they arent looking to move up past that position.

    Advice to Management

    Start taking a look at why employees are leaving and make changes.. Listen to your employees when they are unhappy and offer to work with them to keep them with the company. When I quit, my "exit interview" was simply HR asking me to return my garage key. They never once asked me why I choose to leave.


  6. Helpful (1)

    Dreadful

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Travel Agent in Houston, TX
    Former Employee - Travel Agent in Houston, TX

    I worked at Vacations To Go full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    flexible hours and shifts, extra vacation time, paid training, great managers, a lot of support

    Cons

    commissions the first year are terrible, dull work, repetitive, call center environment, no paid vacations, benefits are terrible, favoritism, you are simply a number in this company


  7. Helpful (1)

    Not worth it unless your desperate.... keep looking for a job anyways

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Travel Consultant in Houston, TX
    Former Employee - Travel Consultant in Houston, TX

    I worked at Vacations To Go full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Some of the older employees were great to work with.

    Cons

    I have never worked at a company that has treated there employees so horribly. From not providing coffee cups to the President & COO, Emerson yelling and cursing at his employees in front of the whole company. The company only looks out for them selves and really doesn't care for the employee. You will be treated like its a call center and have noticed there has been a very high turn over.

    Advice to Management

    Your employees are your biggest assets. Start treating them better.


  8. Helpful (4)

    Disappointing organization, has a well developed deliberate churn and burn mentality.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Master Cruise Counselor in Houston, TX
    Current Employee - Master Cruise Counselor in Houston, TX

    I have been working at Vacations To Go

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Great initial training, decent money six to eight months of the year if you are willing to work extra hours. Great website that does provide in bound calls plenty of opportunity to sell.

    Cons

    To make decent money $60K+ you must ether get one of the very seldom big calls or work many hours. Top producers often work long hours, 6-7 days per week. Above average agents make more than the cap on entry level managers, yes you must agree to a pay cut to become a manager or a low earner.

    Advice to Management

    The current culture is set up to reward churn and burn agents. An improved model would reward customer service, closing ratios and agents who develop repeat customers.


  9. Helpful (2)

    Sales is competitive and I am fine with healthy competition but VTG is like a High School full of negative people.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Travel Agent in Houston, TX
    Former Employee - Travel Agent in Houston, TX

    I worked at Vacations To Go

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    The only people who care about you and your success are the trainers downstairs.

    Cons

    The management could care less about you and working around your schedule. The workers are apathetic. Avoid this place completely.

    Advice to Management

    Start doing your job and help new people out instead of hanging out with your buddies and having play time.


  10. Helpful (3)

    The worst place I have ever worked

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Travel Consultant
    Former Employee - Travel Consultant

    I worked at Vacations To Go

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Pay CAN be attractive in the right department

    Cons

    Leadership is non exsistant Arbitrary treatment of employees Need director approval for a day off! Employee moral very low Training is deplorable

    Advice to Management

    Hire actual managers with real world experience Treat employees with respect, not like naughty children



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