Vacations To Go

  www.vacationstogo.com
  www.vacationstogo.com

Vacations To Go Reviews

Updated September 7, 2014
Updated September 7, 2014
41 Reviews
3.4
41 Reviews
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R Alan Fox
30 Ratings

9 Employee Reviews Back to all reviews

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  1.  

    Great place to start your job experience, but nobody stays

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Agent in Houston, TX
    Former Employee - Sales Agent in Houston, TX

    I worked at Vacations To Go full-time (more than 10 years)

    Pros

    Unlimited income potential. Relaxed dress code (jeans, collared shirt and tennis shoes are acceptable.) Decent bonus structure if you're willing to work more than 40 hours a week. Meetings are motivational. Executive Management is pretty reasonable. You'll make a lot of good friends here. Extremely diverse workplace - all ethnicities and ages (from 22 to 70.) You can also make decent money ($50K+) if you stay 4+ years as you will build up your client base. Sales Agents receive the best compensation (avoid going into management.)

    Cons

    Customer Service always sides with the clients and often gives your commission back to the client. Requires 40+ hours a week to make more than $50K per year. Middle management (Directors, Department Managers and Team Managers) are clueless. If you learn the basics and can resolve your own issues (which most people can do,) you'll be fine. But if you have to go to anyone above you for help, you may be shooting yourself in the foot. No vacation permitted January - March unless you have been with the company 5+ years (no exceptions.) Company tries to do fun theme days, but some are a disaster (Rock 'n Roll Day was a flop with almost 0% participation out of 750 employees.) DO NOT GO INTO MANAGEMENT. They make it sound like it's a step up, but for most people it is a pay cut. Managers are paid a salary so they're restricted to their income potential. Low-performing agents are often targeted for management positions because 1) top performers can afford the pay cut and 2) the low performers see it as a pay raise since they can't sell very well.

    Something is about to go down with this company - they have recently been firing senior management and making changes some manager compensation. Rumor has it that they are either going public or being sold. Either way, drastic cuts are being made to make the company look more profitable.

    Advice to ManagementAdvice

    Use one week per year and get back on the phones. Things have changed since you were an agent. The outdated techniques provided by the Directors no longer work.

    Recommends
    Negative Outlook
    Approves of CEO
  2.  

    Sales

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Agent in Houston, TX
    Current Employee - Sales Agent in Houston, TX

    I have been working at Vacations To Go full-time (more than an year)

    Pros

    Great people to work with

    Cons

    Bad hours and talking to idiots

    Advice to ManagementAdvice

    Get with it

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    Not a bad place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Manager in Houston, TX
    Former Employee - Customer Service Manager in Houston, TX

    I worked at Vacations To Go full-time (more than 5 years)

    Pros

    Good money, great for a sales career

    Cons

    no upward mobility, customers can be rude and expect the impossible

    Recommends
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Just a Fabulous Opportunity for anyone

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Travel Consultant in Houston, TX
    Current Employee - Travel Consultant in Houston, TX

    I have been working at Vacations To Go full-time (less than an year)

    Pros

    Quick ramp up time. Excellent compensation and work environment. Lots of nice people to work with

    Cons

    Better focused training for employees

    Advice to ManagementAdvice

    Management here is not bad just need. More managerial training so they can support the sales staff in a professional manner.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Casual fun place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX

    I have been working at Vacations To Go full-time (more than 3 years)

    Pros

    Great travel perks and potential to make good money

    Cons

    Upper management. Weekend and holiday hours

    Advice to ManagementAdvice

    Open up to employees suggestions

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    You can make great money if you work your life away

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cruise Agent in Houston, TX
    Former Employee - Cruise Agent in Houston, TX

    I worked at Vacations To Go full-time (more than 3 years)

    Pros

    Unlimited income when the phones are ringing. Unlimited overtime. Great CEO.

    Cons

    They go through periods where the leads just aren't there. They periodically overhire and then they have more people than leads and its a commission only job so no leads no income.

    Advice to ManagementAdvice

    Even out your hiring practices. Try to reduce turnover. Keep the agents that you have happy.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Not a Bad Place to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX

    I have been working at Vacations To Go

    Pros

    Laid Back, low pressure from management, you are not micro managed

    Cons

    100% Commission, hours are not very good for first two years, constantly dealing with issues beyond your control. Customer service goals for bonuses are unobtainable for 99% of employees. Paid once a month

    Advice to ManagementAdvice

    Small base for employees during slow season

    No opinion of CEO
  9. 4 people found this helpful  

    NOT a career!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Cruise Agent in Houston, TX
    Current Employee - Cruise Agent in Houston, TX

    I have been working at Vacations To Go

    Pros

    -Hours are decent
    -you determine what you make
    -friendly co workers for the most part

    Cons

    -horrible benefits
    -upper management promoted on favoritism
    -unfair bonus structure
    -no growth potential
    -commission only but you have to make up sick days.
    -you get limited on calls based on the unfair closing ratio
    -high turnover ratio

    Advice to ManagementAdvice

    promote agents based on their success and seniority, not favoritism.
    try to keep good employees
    listen to your employees.
    DON'T BE SO GREEDY and treat your agents like you care.

    No opinion of CEO
  10. 2 people found this helpful  

    Dependings on the position that you have

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Vacations To Go

    Pros

    If you work there as a travel agent, you don't have to look for your own leads. Compared to most agency I believe there is more opportunities for sales here

    Cons

    Depending on what department you work in they micro-manage you. I felt like I was grade school again, being told something when we casually talked to a neighboring coworker, even though we were getting our work done.

    Advice to ManagementAdvice

    n/a

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5851 San Felipe Street

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