Valero Energy

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Valero Energy Reviews

Updated June 12, 2014
Updated June 12, 2014
103 Reviews

3.4
103 Reviews
Rating Trends

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Valero Energy CEO and President Joe Gorder
Joe Gorder
3 Ratings

Review Highlights

Pros
  • Great compensation and friendly work environment (in 7 reviews)

  • Great benefits, relaxed atmosphere, friendly people (in 5 reviews)


Cons
  • Silently forced into volunteering and giving part of your paycheck to United Way (in 5 reviews)

  • Horrible Management, Very poor work/life balance, blatant favoritism (in 3 reviews)

More Highlights

5 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Worst Job ever!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  San Antonio, TX
    Former Employee - Customer Service Representative in San Antonio, TX

    Pros

    The Co-Workers and the regular customers

    Cons

    Everything else from management, dumb cameras everywhere, mindset and mentality of the workplace, no breaks, no discount for purchases which is unbelievable, long hours (my weekends never existed), low morale, and this place is just horrible!
    Never Again!!!

    Advice to ManagementAdvice

    Wolves in sheeps clothing. I aint no sheep Im a guard dog! Never met people who are so senile! They appear friendly but will doublecross you when it suits them!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Not a great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager  in  Austin, TX
    Former Employee - Assistant Manager in Austin, TX

    Pros

    Within 2 weeks of being hired, I began training for the Assistant Manager position. Since the store I was at already had an assistant manager, the manager would train me on his duties, as well. I loved it! There were no positions available for AM in any store near us, so I stayed as CSR, got better raises because of doing AM and SM tasks.

    Cons

    Once I was relocated, I worked with one manager for a few months before he quit. It was unexpected. I was now "Acting Manager" for this store. I was fine with that, because it got me more experience. Once they hired a new manager, he quit, unexpectedly, after a few months. I talked to the Area Manager about training me to be a Manager for this store. He humored me for a bit. Then, the last SM came in. I ran the store for about 7 months total. When she ran the store, she started upsetting our regulars because she wasn't ordering correctly. I had worked with her multiple times trying to explain what our customers like. She told me "I was brought in here to make this store better, because the girl running it couldn't cut it, so I'm going to do this my way." That was a direct attack at me. They only pay $7.35 when you are hired, and every 3 months you get a review done. The pay raises were: $0.05 for unsatisfactory (which required another review after 30 days. If it was still the same, you were let go), $0.10 for satisfactory, and $0.25 for above satisfactory (which was not to be given out unless you were doing what I did, which is be an AM without the AM pay and benefits). Once I did finally get my AM title, I got a $0.51 raise. Woo....$8.76 to be an assistant manager to a manager that refused to respond to employee's urgent calls, and refused to respond on the 2 occasions our store was broken into. I had to go up there, instead. I wouldn't have minded, but the whole time we are there, we have to be on the clock. Well, that put me into overtime, so I got yelled at for it. I got yelled at because the manager couldn't do her job, so I had to. Then, after finally getting that store in some sort of order, talking to customers and letting them know we were going through a change, basically begging them not to stop shopping with us, and doing everything I could to keep are customer base up; I get accused of stealing. I told them I was not stealing and I asked them to put a camera out where the theft was happening, so they could clear me, and they said it would cost too much. They refused to look at the fact that the theft began as soon as our new manager came in, and just kept saying I did it. For weeks, I fought with them on this. I finally gave up one day, though. I was having constant panic attacks before I worked here, but with everything they were saying about me and the fact that they wouldn't listen to me, it just made everything worse. I finally just walked in and tossed my keys over the counter and let the manager know I wouldn't be returning. I figure, there's no more room for advancement for me here. They think I'm a thief, and even though, I've done everything possible to show them that it wasn't me, they refused to look at anyone else.

    Advice to ManagementAdvice

    Learn to look in the right places when you think you have an employee stealing. Just because someone is the manager of that store, it doesn't mean they aren't stealing.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    bad experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Tyler, TX
    Former Employee - Anonymous Employee in Tyler, TX

    Pros

    the owner in never there so you will probably feel more comfortable while working

    Cons

    he will over work you with no paid overtime and he will take way too much money when it comes to taxes on your paycheck he will take advantage of you

    Advice to ManagementAdvice

    he needs to pay better and be more organize with the schedule

    Doesn't Recommend
    Neutral Outlook
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  5.  

    Horrible Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Renewables Employee
    Former Employee - Renewables Employee

    Pros

    Decent pay and benefits for the area.

    Cons

    Horrible Management, Very poor work/life balance, blatant favoritism.

    Advice to ManagementAdvice

    Stop taking advantage of your good employees and playing favorites with all the ones that kiss your butts!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Don't work for Valero, stay away !!!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Dish Washer  in  San Antonio, TX
    Current Employee - Dish Washer in San Antonio, TX

    Pros

    Large company. Some benefits are good but management has changed policies without providing advance notice or fairly implmenting changes.

    Cons

    No longer a sense of community/team. Company has become politcal machine, 'it's who you know'.

    Advice to ManagementAdvice

    Fire all the IT managers.

    Doesn't Recommend
    Disapproves of CEO

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