Vanguard Reviews

Updated July 27, 2015
274 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
Employment Status

Reset
4.0
Rating Trends
Recommend to a friend
Approve of CEO
Vanguard Chairman and CEO William McNabb
William McNabb
182 Ratings

Pros
  • Fairly easy to maintain good work/life balance (in 120 reviews)

  • Great benefits (PTO & Healthcare) (in 67 reviews)

Cons
  • most employees are complacent in this call-center environment (in 53 reviews)

  • This can make work life balance impossible since their can be mandatory overtime or the inability to take earned vacation (in 16 reviews)

More Pros and Cons

274 Employee Reviews

Sort: Popular Rating Date
  1. Customer Service Represenative for Flagship

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Vanguard full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits and company investment ethics to work in and be around.

    Cons

    As in all huge corporations sometimes it is hard to have your voice heard.

    Advice to Management

    Listen and build up your team while building your career, don't advance your career on the backs of others


  2. Helpful (2)

    Client Relationship Administrator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Arizona in Scottsdale, AZ
    Former Employee - Arizona in Scottsdale, AZ

    I worked at Vanguard

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Pay and benefits is good. Lots of room to move around.

    Cons

    Management is all over the place. Some only care about the office politics and how "happy" you can act day to day. Put on the fake smile because you'll need it or be stuck in an entry level position at best.

    Advice to Management

    Stop requiring the fake attitudes to move up, thanks


  3. Helpful (1)

    As candid as possible

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Vanguard full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits and established culture. Amenities on site, and ability to advance your career. Leadership cares about brining in and retaining talent.

    Cons

    pay is below industry standard, but total comp can make up some of that. Culture, while well defined, can get in the way of advancement of the company, and stifles innovation.

    Advice to Management

    Look to reward those employees are looking to better themselves, and don't put such a focus on "working through the levels." When someone is more qualified, they should have opportunity, regardless of how long they have been at the company compared with other candidates.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Good Entry Level Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Brokerage Associate in Scottsdale, AZ
    Current Employee - Brokerage Associate in Scottsdale, AZ

    I have been working at Vanguard full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Good place to learn and develop. Short work weeks, 37.5 hours. Good insurance benefits, mediocre 401k plan.

    Cons

    Lack of upward mobility. Thick layers of middle management.


  6. High net worth assigned representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Charlotte, NC
    Current Employee - Anonymous Employee in Charlotte, NC

    I have been working at Vanguard full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent culture, great growth opportunities, excellent benefits .

    Cons

    Lower pay compared to industry average


  7. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Current Employee - Anonymous Employee in Scottsdale, AZ

    I have been working at Vanguard

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Pros- great family atmosphere with generous vacation schedule.

    Cons

    Cons- pay is low compared to industry

    Advice to Management

    More transparency would raise morale and make vanguard an even greater company. Crew can understand and handle negative news.


  8. Helpful (2)

    Fund Financial Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fund Financial Associate in Malvern, PA
    Current Employee - Fund Financial Associate in Malvern, PA

    I have been working at Vanguard full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Nice work environment Smart Coworkers Best Mutual Fund Company Not too many Hours expected each week

    Cons

    The pay is not very competitive. Also, I don't like working in Malvern, PA. Technology is a bit outdated as well. Surprisingly there doesn't feel like there is much opportunity.


  9. Helpful (1)

    Retirement Plan Participant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retirement Plan Specialist in Valley Forge, PA
    Current Employee - Retirement Plan Specialist in Valley Forge, PA

    I have been working at Vanguard full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Vanguard is a huge company with many different potential career paths. It has great entry level positions to get your foot in the door and the on the job training is amazing!

    Cons

    It's very hard to move up in the company. Because so many people are hired for entry level positions, there's a lot of competition to get promoted or even change positions into another department.

    Advice to Management

    Trust the associates in the entry level, call center positions. We are the ones speaking directly with clients every day and our suggestions are made to hopefully improve our policies!


  10. Helpful (2)

    CSS

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Vanguard

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Benefits, training, supportive leadership,smart people

    Cons

    Progress can be slow, numerous departments each looking out for them selves can feel like different companies

    Advice to Management

    Lets look outside vanguard n try to improve our processes.


  11. VANGUARD REVIEW

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Current Employee - Anonymous Employee in Scottsdale, AZ

    I have been working at Vanguard

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good company, great benefits, and tremendous growth.

    Cons

    Low salary for industry but high number of client bases.



Showing 274 of 933 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.