Verifone Reviews

Updated May 21, 2015
33 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
Employment Status

Reset
1.0
Rating Trends
Recommend to a friend
Approve of CEO
Verifone Chief Executive Officer Paul Galant
Paul Galant
10 Ratings

Pros
  • Can work from home depending on your department and job (in 6 reviews)

  • There are good people here if you look (in 6 reviews)

Cons
  • Career growth options are very less or Nill (in 7 reviews)

  • Multiple employee surveys have highlighted work life balance as an issue, promises to fix the issue go unanswered, instead they lay people off (in 4 reviews)

More Pros and Cons

33 Employee Reviews

Sort: Popular Rating Date
  1. What a disappointment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Support Associate in Clearwater, FL
    Former Employee - Sales Support Associate in Clearwater, FL

    I worked at Verifone full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    $ is fairly good and the people are nice

    Cons

    TRAINING IS HORRIBLE!!! Then they want to throw you out on your own with high expectations. This job is def for you if you have a photographic memory. They don't have documents you can go off of and the turn around rate is so high. Now I know why. Such a disappointment!. Thought it was going to be such a great place to work. Was hope this could be my career.

    Advice to Management

    Have people shadow people longer, don't just throw them on their own starting their own projects and learn by "trial and error". Also don't throw them on the phones right away because if I was a customer calling in and the person I was talking to didn't know how to handle my issue I would be quite perturbed. Send out a survey cause you are about to lose more employees and you could be making more money with better quality people rather than trying to get a lot of quantify accomplished.... Wrong!!


  2. Helpful (5)

    Unorganized and unprofessional. Would give zero stars if I could.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Clearwater, FL
    Former Employee - Anonymous Employee in Clearwater, FL

    I worked at Verifone full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Pay isn't bad, although below average.
    Some hard working people.

    Cons

    Depending on the location. My experience was awful. I gave this place numerous chances throughout my time here. To sum it up, bad management is ruining this company. There are lots of people in "leadership" roles with no leadership skills. Communication is also seriously lacking. There's lots of improper documentation if any at all. There is no process put in place on how to do most things, and yet so much red tape because management can make up rules as they go, often times not to the employees' benefit. I've experienced utterly shocking unprofessional behaviors. I won't go into detail here, but I'm surprised that those people still have a job. Yet those people get away with it because management is just as unprofessional along with playing favorites. HR is also useless because reporting those incidents means nothing but a write-up after another write-up. Management seems to be under the impression that whoever complains, it means those people are doing something and staying busy. The real, hard workers don't complain nearly as much. Lots of lazy employees here that know exactly who to please to keep their jobs. There is no training or development for employees. They say "it's a great place to learn" but what they really mean is that you'll figure it out for yourself after many mistakes and headaches when most of those can be avoided if only there was proper training and guidance.

    Advice to Management

    Implement training and continuous development to employees of all levels. This includes all aspect of work topics - professionalism, leadership, how-to tutorials, positive guidance, etc. Get rid of your lazy employees. Give leadership titles to those that really deserves it, meaning people with the skills as well as people/interpersonal skills. Give your hardworking contractors the salary/benefits that they deserve and quit dangling the carrot in front of them to say "it's out of our control" to hire them for salary. Value your employees and real talent. Find a way to boost your employee morale, and quit playing favorites!


  3. Helpful (4)

    FAILURE to value employees or customers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in San Jose, CA
    Current Employee - Anonymous in San Jose, CA

    I have been working at Verifone

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great people in mid to individual contributing roles. Market benefits, market pay.

    Cons

    Oh where to begin....
    # Leadership speaks to valuing employee but actions do not reflect same. Immediately following mass lay off of regular employees, is the hiring of many senior roles, director,vp, svp, etc.These folks are coming in with their "strategic" ideas but are "too high level" to help with the day to day work left unmanned by the recent layoffs, instead are able to assess that work is incomplete or not managed and citing those remaining for the inefficiencies.
    #Sr. Management has been absent at the wheel. They are fine to continue negligent spending - resort vacations, fine dining experiences, lunch provided daily (only for execs, no food available on site for employees), while citing the need to cut back on instructional data, key tools for the job etc. Absurd mis match of spending.
    #While the company has been in transform and failing, execs continue to receive full bonus and perks. Bonus is not available to most employee, citing budget and rebuilding.....hmmmm
    #Layoffs for some coworkers happened right after they received favorable reviews and annual pay increase...BEWARE do not feel too comfortable when your boss tells u that u r doing a great job and gives u pay increase.
    #No training available, random and broken processes.
    #Great people are continuing to leave the company, about 6 months for the talented new hires to realize they made a big mistake joining this troubled company and they leave for better opportunity that is not hard to find.
    #Too much stress, the more u do the more they want and no appreciation for above and beyond efforts. I guess in there mind taking in additional work and working 12hr days and weekends is just another day. If you do more then less for the management team to do and they can leave the office early and be unavailable in off hours.
    #I was excited for the oppt to work at Verifone and to help with their transition....now I see that I was just another gullible hire. This company just drains u and spits u out, without even a thank you. Worst mistake of my career, not paying more creed to the reviews.

    Advice to Management

    Continue the transform. But, lead by example! Engage in the work not just the perks, oversight and criticisms. Value your employees! Without the dedicated and hardworking employees that you have, you will not have a company to continue paying your absurd and undeserved bonuses.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (4)

    Disaster and Disappointment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Engineer in New York, NY
    Former Employee - Sales Engineer in New York, NY

    I worked at Verifone full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The team I worked with was ok. A lot of acquisition made the company unmanageable.

    Cons

    Lack of budget. No managers onsite on daily basis and lack of motivation to do anything. Poor pay and not a lot of benefits. Layoffs are pretty common scene here.

    Advice to Management

    You should look at what other companies like linkedin or glass door do to their employees. Encourage innovation and motivate good employees. Otherwise there will be nothing but junk left behind.


  6. Helpful (8)

    COMPANY DOESN'T CARE FOR ITS EMPLOYEES.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Support in Clearwater, FL
    Current Employee - Sales Support in Clearwater, FL

    I have been working at Verifone full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Valuable human talent in staff. Good products. Can't find anything else positive.

    Cons

    There's minimum training or leadership whatsoever. Employees are the least concern of the company. No incentives, perks or bonuses for employees. Excessive work loads and no leadership in the department. Salaries are ridiculously low for the amount of work and responsibility you are given.
    Looks like the nastiest employees get promoted more often. It's hard to find a nice and friendly boss in Clearwater.
    There's no care for the customer either. The company seems to focus only on making money no matter what...

    Advice to Management

    Learn to appreciate your staff. They are the most valuable asset in your company. The new CEO wants to make VeriFone become a leading market company like Apple: how about you learn how APPLE values and treasures its employees?


  7. Helpful (10)

    VeriFone Continues to Stumble

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Atlanta, GA
    Current Employee - Marketing in Atlanta, GA

    I have been working at Verifone full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The pay is good.

    Cons

    This company will use you for everything you have and will then blame you for executive management failures. There is still plenty of house cleaning that is needed to improve this company, especially marketing. They occasionally fire or layoff co-workers to remind us all to stay in line.
    This company can take a good thing and destroy it. This includes people and acquired products. There is little future in terminals, but Verifone can't do anything to get out of the terminal space. They bought Sailpay and quickly destroyed it. Then they bought Globalbay and destroyed that too. The negative energy of this place is too heavy to recover.

    Advice to Management

    Remove everyone from your directors up who has been at the company more than a few years.


  8. Helpful (3)

    Ethics questionable under former CEO

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Verifone full-time

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Good people at the lower levels - I would definitely work with them again. Established product in the marketplace. Ok benefits.

    Cons

    It's been a while, but it was more of a sweatshop than other companies known for having long hours. Definitely pressure use to exist to be on the gray side of rules & regulations. Perhaps it is better now under the new CFO.


  9. Helpful (4)

    Former Engineer - OS

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Design Engineer in Rocklin, CA
    Former Employee - Senior Software Design Engineer in Rocklin, CA

    I worked at Verifone full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Work to learn.
    I learned the secrets of linux in Verifone.
    The lower manager and the teammates were awesome.
    The greatest neighborhood in Rocklin CA.
    Learning the payment industry and contacting the international market vendors (walmart, verifone taxi, walgreen)

    Cons

    First, I wanted to comment to the "LIARS" who claim (bonus) here.
    NO bonus, no promotion I have heard of, we were mocking the word "bonus" locally.

    Very-Frugal-fone, payment is less than what I made as an intern!!

    The upper management are having no clue what they are planning for (just like a social government, whoever has the highest rank in the party, will make the decision, regardless to his efficiency).

    Customers are not satisfied at all.

    I changed 5 managers in two years (working in the same team) - yes every 5 months in average my manager changed!
    I got bad evaluation from a manager who didnt see me onsite (and because of not being onsite- they changed him).

    I got a strange and unexpected layoff.

    Many managers manage 2-3 engineers only, many directors supervise 2-3 managers.

    Advice to Management

    Thanks, I learned the secrets of OS from Verifone OS team.
    More thanks for laying me off, within two months after, I found a much better job, much better payment, much better MIT / Harvard /CMU /NEU / BU PhDs.
    You gave me a good motivation to discover myself, to get a better career and better income.

    Fight hard for your position, no one will hire you, maybe in the best case enlisted lowest ranks in the army.
    Apply as enlisted in the army, I hope you can pass the decision making test.

    Changing the CEO doesn't work, the system is already corrupt.


  10. Helpful (4)

    Full of politics and firing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Java Developer in San Jose, CA
    Former Contractor - Java Developer in San Jose, CA

    I worked at Verifone as a contractor (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Nothing to say about the company which is good.

    Cons

    Expectations are too high. They expect you to work till midnight and work in the weekends whether you are full time or contractor. Else, you will be fired within in hours.
    Typical desi culture but calling themselves as a client company. They expect you to sit in front of the laptop all the time and spy you all the time. They dont even have a proper infrastructure for IT employees.
    We were asked to seat in the back office where there is no AC, proper light.

    Advice to Management

    Dont work in IT jobs. Go and do a labor job which is more suitable for you


  11. Helpful (10)

    Like others said, worst experience of my life.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - MSO Engineer in Alpharetta, GA
    Current Employee - MSO Engineer in Alpharetta, GA

    I have been working at Verifone full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    The benefits were decent. You will get exposure to the payments industry, good place to experience and then move on. I will say the recent changes in executive management at the C level has been good,

    Cons

    Where to start, there are so many. You don't get elected as one of the top 10 worst places to work in silicon valley if you are treating your employees well.

    -Turn over rate is obscene over 200% now.
    -Severe understaffing across company and then they recently did a layoff. No job security.
    -Recent changes in the senior leadership team in MSO went from bad to much much worse.
    -The entire project management team recently left all in the same week, couldn't get out quick enough...
    -You will get booked on multiple projects for 100% utilization. I am booked on 3 projects for 100% of my effort, so i am literally booked out for 24 hours a day, and they expect you to work that much!
    -Office politics worse i've ever seen. You spend the bulk of your day just trying to make sure you are neutral enough to not get fired..
    -New leadership team loves to threaten to fire people.. Almost in every meeting.
    -Company culture is such you are expected to work 24 hours a day, otherwise you are not "passionate" that is the "Verifone way"
    -Unethical leadership in many areas.
    -Worst time off policy i've ever seen. They FORCE you to take 10 of your 15 days at July 4th week, and Christmas week, you have no choice they tell you when to take your vacation!!!
    -No respect for project managers.
    -No tools to properly do your job. Simple tools you would expect, ITIL suite, or even software to backup systems are always "going to happen next month"
    -Never worked for a company that cared as little about employees as this company, if I was "just a number" that would of been a step up!
    -All day you are put in no win situations, spend time doing due diligence and you get yelled at for not working fast enough, cut back on due diligence you get yelled at for not doing it. You never have the time to do what you need . You can't make people happy.
    -Multiple employee surveys have highlighted work life balance as an issue, promises to fix the issue go unanswered, instead they lay people off. HR might as well not even exist.
    -Salaries are below market rate, and attempts internally are to reduce it even farther, multiple recruiting vendors have refused to place candidates with Verifone anymore.
    -Used to be able to work from home, not anymore, no real reason given.
    -Severe micromanagement you will get ridden 24x7

    No amount of money is worth working at this place. About to leave, about the entire department is on their way out again.

    Advice to Management

    Fire all the management in MSO and start over with qualified people recent changes have made things significantly worse. This time when you bring in qualified people actually listen to them. Don't let the tenured verifone management get involved, they have proven time and time again to be incapable.



Showing 33 of 151 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.