Verio Reviews

Updated August 18, 2014
Updated August 18, 2014
59 Reviews
2.4
59 Reviews
Rating Trends

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Verio President & CEO Hideyuki Yamasawa
Hideyuki Yamasawa
21 Ratings

Review Highlights

Pros
  • Good Benefits, 401K, Insurance, employee discounts, nice amount of vacation/sick time (in 6 reviews)

  • Some great people do/did work here and the local leadership tries to make improvements (in 4 reviews)


Cons
  • Poor Executive Management, no clear direction, Japanese-owned company with different business approach/management style from most US companies (in 4 reviews)

  • Upper management is incompetent (in 3 reviews)

More Highlights

22 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Entry level opportunity ... great co-workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Channel Account Manager in Denver, CO
    Former Employee - Channel Account Manager in Denver, CO

    I worked at Verio full-time (more than 3 years)

    Pros

    Good starting point for industry entry level position. Provided sales team with comprehensive training and regular product updates. Professional services and sales engineering provide great sales support and commission up sell opportunities.

    Cons

    Sales is inundated with customer support issues. Support rarely resolves customer problems and frustrated customers turn to sales in order to get a "live body". No advancement path from sales position except for changing companies. Management is not engaged with the needs of and challenges faced by sales. No forum for exchanging ideas (even of a positive/proactive nature).

    Advice to ManagementAdvice

    Sales is the conduit to your customers ... get inclusive ... get them involved with management before products and services are in final development.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Decent living

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Verio full-time (more than 10 years)

    Pros

    Plenty of freedom for creativity as long as the job is done.

    Cons

    Politics at the top end.

    Advice to ManagementAdvice

    Cross the department boundaries and work better together.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    It's okay for the timebeing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Verio full-time (more than 5 years)

    Pros

    Freedom to make decisions if you are secure enough to handle the consequences. Begging for forgiveness is much better than asking for permission as you will likely never get permission.

    Cons

    Decision can take a very long time if you have to wait for the top management to get back to you. The company isn't growning and that's a concern.

    Advice to ManagementAdvice

    Let your managers manage.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Struggling to make its way

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Orem, UT
    Current Employee - Anonymous Employee in Orem, UT

    I have been working at Verio full-time

    Pros

    Good benefits
    They have paid out bonuses every year
    Good people to work with

    Cons

    Company rotates its CEO from NTT Communications every 3-5 years. Each one tries drive the company into a new direction.
    Promotions are practically non-existent
    Financial decisions are short sighted

    Advice to ManagementAdvice

    The CEO shuffle would be okay if there was a fixed direction that other members of the leadership team were taking the company. Being yes-men when the new CEO wants to go in a crazy new direction has resulted in negative company growth.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Tech II

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Verio full-time

    Pros

    Enjoyed working here. Overall I learned alot and had ample opportunity to grow within my position.

    Cons

    Upper management issues caused the focus of the company to be skewed.

    Recommends
    Negative Outlook
  7.  

    Was fine.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Order Administrator in Cleveland, OH
    Former Employee - Order Administrator in Cleveland, OH

    I worked at Verio full-time (more than 5 years)

    Pros

    I enjoyed the company prior to Verio and found it just fine after. (Worked for a company that was purchased by Verio which in turn was purchased by NTT.)

    Cons

    As comes with acquisitions, there was a general chaos around where the good people would fit in the new business, and as one would expect, people in the larger cities were given much more weight than long timers in smaller cities. (Chicago/NYC vs. Detroit/Cleveland, etc.)

    Advice to ManagementAdvice

    This review is recent, but the experiences are so old I wouldn't know much about what's going on now. Left in 2000 and kept tabs through 2005-ish

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Keep your mouth shut, collect your paycheck.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst in Boca Raton, FL
    Former Employee - Business Analyst in Boca Raton, FL

    I worked at Verio full-time (more than an year)

    Pros

    Good developers, decent benefits, great Florida location

    Cons

    Inexperienced management for a web hosting company

    Advice to ManagementAdvice

    Read Steve Job's book.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Good people, band management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Administrator in Boca Raton, FL
    Current Employee - Systems Administrator in Boca Raton, FL

    I have been working at Verio full-time (more than 5 years)

    Pros

    The people in the trenches are some of the best people in the world and years after working there they are still some of my best friends.

    Cons

    Shenanigans with pay scales. I've seen many people get what they thought was a promotion only to find it to be a lateral move with a minimal raise.

    Advice to ManagementAdvice

    Stop playing games with your peole. Either pay them and treat them right or you are going to loose great talent.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Verio: A Good Company That Could Be Better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Communications-related in Boca Raton, FL
    Former Employee - Communications-related in Boca Raton, FL

    I worked at Verio full-time (more than 3 years)

    Pros

    The pros to working at Verio consist of...

    - Competitive salaries
    - Pleasant, if rather mundane and cramped workspaces
    - Plenty of camaraderie among workmates
    - Many local eateries and services

    Cons

    Among the downsides to working at Verio are...

    - The workspaces are generic corporate "cubes" and small offices.
    - The company always seems to be one step behind regarding web hosting technology
    - The management structure is inflexible
    - Corporate downsizing always seems to be a worry among employees

    Advice to ManagementAdvice

    Advice to Verio's management...

    - Nix the stuffy corporate image. Fashion an image that's more in line with the "out of the box" thinking and creativity of today's youth. Verio seems to be stuck in a 1990's marketing persona.
    - Try to do better to remove the wall between management and employees. The managerial mindset often makes subordinates feel like inferiors and not fellow Verio employees.
    - Don't rely so much on ViaVerio. Reel in the partner program, concentrate on the core business and develop it and it's products imaginatively.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  11.  

    its a good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales in Boca Raton, FL
    Current Employee - Inside Sales in Boca Raton, FL

    I have been working at Verio full-time (more than 10 years)

    Pros

    they Pay well for the area

    Cons

    Clueless on how support affects sales

    Advice to ManagementAdvice

    get your heads out of the sand

    Recommends
    Negative Outlook
    Disapproves of CEO

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