Verizon Reviews

Updated September 30, 2014
Updated September 30, 2014
2,360 Reviews
3.3
2,360 Reviews
Rating Trends

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Verizon President & CEO Lowell McAdam
Lowell McAdam
798 Ratings

Review Highlights

Pros
  • The pay and benefits are still good compared to other companies (in 187 reviews)

  • If your a mgmt employee there is a good deal of work life balance (in 74 reviews)


Cons
  • Not a very flexible working schedule to meet today's work/life balance needs (in 82 reviews)

  • Company is being ruined by upper management No concern for customer or employees (in 83 reviews)

More Highlights

749 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Could be great place to work, extremely stressful, poor work/life balance, everyone's replaceable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Staff Consultant
    Current Employee - Senior Staff Consultant

    I have been working at Verizon full-time for more than 10 years

    Pros

    Challenging projects, strong cross-functional teaming, always learning, passion for the success of our collective efforts.

    Cons

    We work crazy hours. Always asked to do more with less and faster. At some point, there isn't any more left. Reorgs are frequent, and RIFs inevitable. I see the financial benefit in offshoring, but it has affected the quality and reliability of those offshore functions.

    Work/life balance - Recently a high level exec committed suicide. The individual was highly respected, and a strong leader. The stress, unrealistic expectations, and the long hours were most likely contributing factors. It was a hard reminder of the necessity of work/life balance.

    Most of us only use a portion of our vacation days. Most start early, don't break for lunch, and work late. Weekend work is common.

    A few years ago, I was given a RIF notice on a Monday morning - I had spent the previous weekend working long hours to finish a project on time. Moral of the story, no matter how hard you work, you're still just an expendable number.

    Advice to ManagementAdvice

    Transparency. Reduce the rumor mill by addressing the issue up front and honestly. You have incredibly talented and dedicated employees. It's OK to push us to achieve more, but listen to us when we say we need help, more resources, a little more time to do it right.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    They're moving all IT staff into 1/3 height call center cubes! Insanely distracting and demoralizing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Administrator  in  Dallas, TX
    Current Employee - Systems Administrator in Dallas, TX

    I have been working at Verizon full-time for more than 8 years

    Pros

    The people I work with are amazing, really good people. This was an amazing company when I started here, it's still very good compared to many so I'm staying hopeful.

    Pay is average for the DFW metroplex as long as you come in at the salary you expect to remain at for some time, raises are generally less than cost of living, even for over performers.

    Cons

    If you thought cube farms were a pain, "most first reactions are 'are you frigging KIDDING me!,'" you can literally look over the cube wall in front of you and see the person sitting across from you, now imagine trying to speak on the phone without annoying or being annoyed by crosstalk. If you're being paid hourly or six figures, you're sitting in the same cubes. You walk by and see people with their elbows on their knees, staring at the floor trying to contribute or concentrate on a conference call.

    Promotions are so rare they typically go to those with 10 years or more in the same position, if at all.

    Pay is stagnant, work life balance varies by project and team, they like to keep people on their toes, so your group may be allowed to work from home a few days a week, for a year or two, then everyone in the office EVERY day and card ins are monitored, makes it really hard to depend on a stable work life schedule.

    The never ending staff cuts have become very painful for those remaining, no one complains when projects and deadlines are missed, lack of resources is the default cause of late.

    Advice to ManagementAdvice

    I'd add something here if I thought it would make any difference, you fill out a lot of surveys, nothing changes. I'm still hopeful but not holding my breath.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Go anywhere you want

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Verizon full-time for more than 5 years

    Pros

    Benefits & compensation are great

    Cons

    No work/life balance at all

    Advice to ManagementAdvice

    Do what you say...

    Recommends
    No opinion of CEO
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  5.  

    My experience there was excellant.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Verizon

    Pros

    Great training and staff to work with.

    Cons

    Relocating to a different site is difficult

  6.  

    Work-Life Balance was not good at IT department

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Engineer  in  New York, NY
    Former Employee - Systems Engineer in New York, NY

    I worked at Verizon full-time for more than 10 years

    Pros

    I've been working for the company for 20+ years and the pros I can think of are salary and benefits. Also, diversified cultures. Flexible work hours. Work From Home option available, upon approval.

    Cons

    Work-Life balance in IT department was not good. Good if you are in a good team with a good manager.

    Neutral Outlook
  7.  

    Overall, great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Analyst  in  Dallas, TX
    Current Employee - Financial Analyst in Dallas, TX

    I have been working at Verizon full-time for more than 10 years

    Pros

    Large enough to have the resources to treat employees well. Benefits are excellent and company values are top in ethics. I loved working there for almost 11 years.

    Cons

    Undergoing changes in telecom industry. Ongoing restructuring of the corporate organization chart in an effort to reduce cost thus creating layoffs.

    Advice to ManagementAdvice

    Execute all the changes you want to make and stop the layoffs.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Micromanaged

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fiber Customer Support Analyst  in  Irving, TX
    Current Employee - Fiber Customer Support Analyst in Irving, TX

    I have been working at Verizon full-time for more than 8 years

    Pros

    Salary and benefits and growth

    Cons

    Micromanaged to insanity and schedule

    Advice to ManagementAdvice

    Focus on core metrics that matter .

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  9.  

    Public Affairs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Staff Consultant  in  Basking Ridge, NJ
    Current Employee - Senior Staff Consultant in Basking Ridge, NJ

    I have been working at Verizon full-time for more than 5 years

    Pros

    Very good compensation. Wonderful coworkers.

    Cons

    Some departments are micro-managed with particular emphasis coming from the law department who touches every initiative and generally in a negative manner. Most director level personnel need training in how to manage teams effectively.

    No opinion of CEO
  10. 1 person found this helpful  

    Burearcracy gone wild...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corporate Finance  in  Ashburn, VA
    Current Employee - Corporate Finance in Ashburn, VA

    I have been working at Verizon full-time for more than 10 years

    Pros

    Good pay (salary + annual bonus), internal promotion opportunities, large financially sound company. Some employees allowed to telecommute. Good first level management.

    Cons

    Many layers of management involved in everything you do. Very slow moving processes. Beginning to force workers to move to a hub city or lose their job. Execs seem totally uninterested in the well-being or moral of employees.

    Advice to ManagementAdvice

    Happy workers are productive workers. Streamline processes and trust people to make decisions w/o having to escalate everything through a mgmt chain. Allow long-time workers who can't move their families to a hub city to continue to work remote vs. throw them out of the company.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    No longer about quality - followers of the market

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Boston, MA
    Current Employee - Anonymous Employee in Boston, MA

    I have been working at Verizon full-time for more than 10 years

    Pros

    Verizon continues to pay a very good salary, Strong 401k managed through fidelity with very good choices for investment, 6% match - dollar fir dollar, people/ employees are excellent, vacation policy,

    Cons

    Senior Management. Sales management. Too many cuts in recent years have impacted service, quality of offerings. MCI reverse merger negatively impacted business services, leaving too many political pockets which created a negative environment to foster and develop outstanding personnel. Too much chasing daily and weekly numbers at the expense of solution development and long term business relationship development. The sales philosophy of MC I did bankrupt a company after all.

    Advice to ManagementAdvice

    Embrace all employees - not the flavor of the month - such as wireless, MCI etc at the expense of others. Need to be leaders in the market, innovators - buying a Terremark and slapping it into Verizon doesn't work unless clear strategic value is identified and strategy is properly implemented. Stop reacting and be the driving force behind technology for the globe.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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