Verizon Reviews

Updated July 28, 2015
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3.0
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Verizon President & CEO Lowell McAdam
Lowell McAdam
330 Ratings

Pros
  • Great pay and benefits with this company (in 194 reviews)

  • This creates a good work/life balance for those who can manage it (in 90 reviews)

Cons
  • If you are looking for work life balance (in 94 reviews)

  • New Wireless upper Management doesn't understand wireline (in 88 reviews)

More Pros and Cons

1,094 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (1)

    Verizon Cloud

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Verizon full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Verizon is a good company with good salaries and benefits. Career Plan is well done and has a good HR support.

    Cons

    Cloud product didn´t work, and the business strategy must to be changed. HR freezing to hire new employees, caused struture problems, such as comptetitive and relapse behavior, incomplete teams, etc.

    Advice to Management

    In general, lack of communication between teams and leaders, mainly when the manager is in USA or even other country that not Brazil.


  2. Helpful (1)

    local manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Pittsburgh, PA
    Current Employee - Operations Manager in Pittsburgh, PA

    I have been working at Verizon full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    good pay and benefits and 401k matching for employees. work and manage in union environment which is both a plus and a minus

    Cons

    Work hours are close to 60 hours per week for management and with continues reductions in force. the roles of others have been added to others and overload and overwhelm even the best employees at times


  3. Helpful (1)

    Technical Support Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Verizon

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    work/life flexibility, dress down days, occasional catered lunch

    Cons

    office politics, favoritism, weak senior leadership, minimal opportunities for advancement

    Advice to Management

    more disclosure with front line management will go a long way to build trust


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Customer service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Verizon full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Plenty of opportunity to move up in company, high pay for low education requirements

    Cons

    High pressure, increaseing quotas, long retail hours, work weekends and many holidays.


  6. Helpful (1)

    It pays the bills

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Account Executive in Los Angeles, CA
    Current Employee - Business Account Executive in Los Angeles, CA

    I have been working at Verizon

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good benefits and strong branding

    Cons

    Stubborn to competitive pressures and compensation can be much better

    Advice to Management

    Very bureaucratic


  7. Verizon

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Verizon

    Pros

    Excellent training resources are available.

    Cons

    Bureaucracy. Concern for employee advancement is limited.

    Advice to Management

    Be more supportive of employees


  8. Verizon: Can you hear me now?!?

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Verizon full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Good benefits, good pay and job security.

    Cons

    Management micro manages way too much. The company complains of not having any money, yet overspends on finding ways to catch their employees violating codes of conduct instead of improving the outside plant for their paying customers.

    Advice to Management

    Let your employees do their job. Stop imposing rules and punishments for silly things.


  9. Sales Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Philadelphia, PA
    Former Employee - Sales Consultant in Philadelphia, PA

    I worked at Verizon

    Pros

    The pay was EXCELLENT. definitely earned, not given

    Cons

    being so heavily critiqued on calls... not constructive at all


  10. Helpful (1)

    A company in dramatic transition

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Verizon

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Excellent pay, incentives, and benefits. Strong senior executive team. Genuine emphasis on improving the customer experience and investing in customer loyalty, Smart investments in technology to improve service delivery and employee effectiveness.

    Cons

    Crisis management is more the rule than the exception. Frequent reorganizations disrupt the business and leave employees adrift, confused, and unproductive.


  11. Solutions specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Representative in Seattle, WA
    Current Employee - Retail Sales Representative in Seattle, WA

    I have been working at Verizon full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Reasonable salary and commission and good benefits , the takes good care of employees

    Cons

    Pos system horrible for a telecommunications company, managers not well trained to engage customers very well and they are not good at sales training

    Advice to Management

    Hire managers who can lead and inspire staff



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