Verizon Wireless
3.3 of 5 2,277 reviews
www.verizonwireless.com Basking Ridge, NJ 5000+ Employees

Verizon Wireless Reviews

Updated Apr 15, 2014
All Employees Current Employees Only

3.3 2,277 reviews

                             

75% Approve of the CEO

Verizon Wireless President & CEO Daniel Mead

Daniel Mead

(1,086 ratings)

63% of employees recommend this company to a friend
710 Employee Reviews Back to all reviews
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Verizon is Awesome

Technical Support Coordinator (Former Employee)
Houston, TX

I worked at Verizon Wireless full-time for more than 5 years

ProsThe benefits are great, opportunity to transfer to multiple cities and the bonuses are awesome

ConsThe customers are always right, some work place politics in order to advance to another position

Advice to Senior ManagementEmploy some of Apples approach of how you don't spoil your customers and have them walk all over your employees

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

good experience

Anonymous Employee (Current Employee)

I have been working at Verizon Wireless

Prospay/benefits flexible scheduling, plenty of time off opportunities

Conscenter closed, no room for growth , high call volume was rather stressful at times

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  • Culture & Values
         
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Be ready for change if not you will be stressed out

Customer Service Representative (Former Employee)

I worked at Verizon Wireless full-time for more than 5 years

ProsGreat company but if you work at call centers you will be stressed to keep up with Quotas.. 95% in all areas Benefits are great. However if you get a great supervisor you can advance and learn at lot.. Not so great supervisor and you will be twisting in the Wind.

ConsTakes some time for management to address problems when you are on the phones,

Advice to Senior ManagementGo down on pricing, also Supervisors should be made to take call at lease 2 hours per week to get a reality check.

Yes, I would recommend this company to a friend

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Great Pay with a Strong company but say bye bye to your personal life!!!!

Retail Sales Representative (Current Employee)
Apple Valley, CA

I have been working at Verizon Wireless full-time for more than 5 years

ProsBenefits package (health, vision, dental, tuition asst., and employee discounts), Compensation seems to be best in the industry,

ConsWork/Life Balance in Retail (no life at all), Leadership is never satisfied. You do great, they ask you to do greater!

Advice to Senior ManagementTake recommendations from employees, especially those that are customer facing because we drive the business at the end of the day!

Yes, I would recommend this company to a friend

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Excellent

Business to Business (Current Employee)

I have been working at Verizon Wireless full-time

ProsGreat advancement and benefits

ConsSupervisors can be tuff and not really care what you do.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Worked here for 3 years, great benefits your experience at the company depends on what District/Region you work in.

Retail Sales Representative (Current Employee)

I have been working at Verizon Wireless full-time for more than 3 years

ProsGreat pay and great benefits.

ConsConstantly changing schedule, high pressure from upper management.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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can be great depending on the management team

Retail Sales Representative (Current Employee)
Prince Frederick, MD

I have been working at Verizon Wireless full-time for more than a year

Prosgreat benefits, and very competitive pay when compared to other electronics retailers. Educational benefits that can really help you further your career.

ConsHighly competitive commission sales environment. Management team and corporate leadership are not always on the same page. Company gives conflicting info on how they want you to sell. They will tell you to focus on selling a personal solution to each customer but then they get after after you if you did not offer everything to every customer

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Customer Service Rep

Anonymous Employee (Current Employee)

I have been working at Verizon Wireless full-time for less than a year

ProsPay, Benefits, Fun Work Environment.

ConsJust started so none yet.

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good work life balance

Anonymous Employee (Current Employee)

I have been working at Verizon Wireless

Prosgood salary pay and investments made to better employees. Company also does good job with on the job trainings for its employees

Constoo many metrics to worry about

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  • Culture & Values
         
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A very enriching and great experience

Marketing Consultant (Former Employee)
Huntsville, AL

I worked at Verizon Wireless as a contractor for more than a year

ProsWorking for Verizon has taught me a lot. The people there were very friendly and everyone is more than happy to help you learn the aspects of the company. I've learned through my marketing position, how Verizon is a company that can help you branch out to many different employers in case your networking skills are getting a little rusty. Also, Verizon's management are very nice and helpful, they will hold your hand until you can walk and flourish within the company.

ConsThe pay can sometimes not be the best, but overall there are not many cons.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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