Verizon Wireless Reviews

Updated July 5, 2015
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Verizon Wireless Chairman and CEO Lowell McAdam
Lowell McAdam
651 Ratings

Pros
  • Good pay and benefits when you are not chastised for using them (in 205 reviews)

  • Great benefits from the company for health insurance (in 616 reviews)

Cons
  • Not a lot if "work life balance" (in 328 reviews)

  • Let see: almost NO work-life balance (asking for vacation gets you the evil-eye (in 91 reviews)

More Pros and Cons

1,275 Employee Reviews

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  1. Helpful (88)

    Rewarding but demanding place to work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Director in New York, NY
    Current Employee - Associate Director in New York, NY

    I have been working at Verizon Wireless full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

    Cons

    Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.


  2. Helpful (1)

    Sales Rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Verizon Wireless full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great pay, Fast pace and Fun work environment

    Cons

    No work life balance and goals are a little high


  3. Customer Advocate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Advocate
    Current Employee - Customer Advocate

    I have been working at Verizon Wireless full-time (Less than a year)

    Pros

    Company has competitive benefits and you can progress in your career.

    Cons

    Being tethered to a desk all day is very hard for someone who is used to moving around a lot a work.


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  5. Helpful (1)

    Solution Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Hawaiian Gardens, CA
    Current Employee - Sales in Hawaiian Gardens, CA

    I have been working at Verizon Wireless full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Pays for performance. Plenty of opportunities to earn extra income. Great career opportunities. Embraces diversity. Variety of jobs available. Somewhat easy to move in the organization. Change energizes us.

    Cons

    It can be difficult to balance work and life in retail. Occasionally you get stuck under a person who has been stuck in there position for over 15 years and don't mind holding you back.

    Advice to Management

    You need to do a better job utilizing your educated front line. What was the point of only hiring people with college educations for retail positions if your not going to empower them to make the organization stronger.


  6. Helpful (1)

    Great Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Trainer in Aurora, CO
    Former Employee - Sales Trainer in Aurora, CO

    I worked at Verizon Wireless full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Strong and stable company.
    Opportunity for advancement if you hit your numbers.
    Even more opportunities if you are mobile and have the ability to relocate.
    There are some awesome people there, you just have to get past the corporate egos.
    Pay wasn't great. But the benefits are OUTSTANDING, I got my Master's degree for free.

    Cons

    Corporate bureaucratic environment
    Huge company, you are just a number.


  7. Solution Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solutions Specialist in Bronx, NY
    Current Employee - Solutions Specialist in Bronx, NY

    I have been working at Verizon Wireless (More than 3 years)

    Pros

    Good salary from Verizon company

    Cons

    Job out of my speciality


  8. Solutions Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Solutions Manager in Greensboro, NC
    Former Employee - Solutions Manager in Greensboro, NC

    I worked at Verizon Wireless (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Various opportunities to advance career

    Cons

    There is little to no work/life balance


  9. Experienced Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Aiken, SC
    Current Employee - Anonymous Employee in Aiken, SC

    I have been working at Verizon Wireless

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great company, great benefits and good moral.

    Cons

    Almost impossible to relocate to other positions in other states and or stores/departments

    Advice to Management

    Allow employees an easier way to relocate especially if it's to benefit the company. I've been an employee over 11 years and it's very difficult to relocate


  10. Missed opportunity

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in West Valley City, UT
    Former Employee - Anonymous Employee in West Valley City, UT

    I worked at Verizon Wireless part-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Strong culture, high expectations and great investment in training and development for employees.

    Cons

    Rigid structure limits growth opportunity, resulting in turnover of highly capable employees.


  11. Thriving technology ahead

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Sales Manager in Hudson, NH
    Former Employee - Business Sales Manager in Hudson, NH

    I worked at Verizon Wireless (Less than a year)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits. work and life balance. Fast pace.i was multi year President club winner and they trat you like king.

    Cons

    micro managed, lots of competition with their own channel partnes doesnt leave much of difference between shop with corporate or affiliation.

    Advice to Management

    better pay structure



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