Victoria's Secret Stores Reviews

Updated June 29, 2015
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Victoria's Secret Stores CEO Sharen Turney
Sharen Turney
76 Ratings

Pros
  • A great discount to wear what you sell (in 106 reviews)

  • So free bras & panties sometimes (in 91 reviews)

Cons
  • No work/life balance for managers (in 79 reviews)

  • The fact that they do call in shifts (in 67 reviews)

More Pros and Cons

210 Employee Reviews

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  1. Worst Job Ever....

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Washington, DC
    Former Employee - Sales Associate in Washington, DC

    I worked at Victoria's Secret Stores full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Working around Victoria Secret's Products and getting to see new arrivals. Genuinely being able to help customers find the perfect outfit. Discounts.

    Cons

    Management!!! And Recovery!! Just pray you dont have to recover at closing. Having to refold every single panty in rainbow order is seriously ridiculous. Pay could be much better considering the success of the company.

    Advice to Management

    Try to help recover during store hours so it wont be so painful to the associates. Encourage and dont talk down to employees.


  2. Horrible experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Full Time Bra Specialist in Palm Beach Gardens, FL
    Former Employee - Full Time Bra Specialist in Palm Beach Gardens, FL

    I worked at Victoria's Secret Stores full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    I honestly did not find anything worth slaving away there. I would not recommend anyone to work here.

    Cons

    Horrible and slow management. Goals change so much without being notified of change. Goals get higher when you are close to reaching them so that you do not get commission. Took them about a month just to call back after the first interview. (Gardens Mall location in Palm Beach Gardens, FL)

    Advice to Management

    Correspond with each other.


  3. Helpful (1)

    Worst Job I Ever Had.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bra Specialist in Bethesda, MD
    Former Employee - Bra Specialist in Bethesda, MD

    I worked at Victoria's Secret Stores part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The only benefit to working here was the 30% discount. Everything else was horrible.

    Cons

    Victoria's Secret does not care about their employees at all, or at least that is the impression I got from the Montgomery Mall location. I finally decided to leave after the only good manager (Jammice) was transferred to Wheaton.

    I started working at Victoria's Secret after I had already worked at Forever 21 and I thought it would be an upgrade because it's a higher end brand. In the end, this job was more stressful than any of my college classes and I couldn't take it anymore because they treated us so poorly. At least Forever 21 gave us breaks, but VS treats you like a work horse. They constantly threaten to fire you about your SPAH (basically how many sales you get) is too low. This is the most annoying thing because you are not compensated for having high sales, as there is no commission.

    There is no upward mobility for you at VS, as they don't want to take the time to train managers. They only hire from outside the company.

    They give you the shittiest hours possible and will book you full time and do not give you the benefits. On top of that, they will often ignore your stated availability. They scheduled me during my classes multiple times and then had the audacity to write me up when I didn't show up when it was clearly the scheduling supervisor's fault that she is too incompetent to use the computer software and instead writes the schedule by hand. They also have "on call" hours where you don't know where you have to come in our not and they will call you two hours beforehand to let you know, which is the most stressful invention of all time.

    On top of that, the last month I was working the store had no air conditioning. The maintenance people came to fix and and said that it was a hazard for people to shopping so they needed to close the store for two hours to do it and then my manager refused, so they left and never came back. During the Semi-Annual Sale they just placed fans all over the stores, but I had a customer pass out of heat exhaustion. I'm pretty sure these are unsuitable working conditions.

    Just don't work here, EVER.

    Advice to Management

    Get rid of SPAH and treat your employees with a shred of decency.


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  5. Typical retail job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Christiansburg, VA
    Former Employee - Sales Associate in Christiansburg, VA

    I worked at Victoria's Secret Stores part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Made a few friends
    Discounted items
    Gratis bras ($15)

    Cons

    Managers were very unprofessional, in and out of workplace
    For as expensive as the merchandise is, hourly rate is barely above minimum wage for the work you do
    Having to color code bras

    Advice to Management

    Keep your personal life to yourself and don't try to be buddy-buddy with your employees


  6. it is what t

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Victoria's Secret Stores

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    pto and discount are not even worth staying here

    Cons

    excessive work load and no work life balance


  7. Helpful (1)

    blindsided!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Rochester, NY
    Current Employee - Anonymous Employee in Rochester, NY

    I have been working at Victoria's Secret Stores (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I work with a wonderful group of women!

    Cons

    Layoffs were issued this week to many tenured full time category managers with absolutely no warning! The worst part about it was how flip and unfazed the store manager was about delivering this news to the people being let go! The store manager is the one who should be let go! She does nothing but sit in the back office! I have never seen her ring up a customer or straighten a piece of merchandise that is "associate work".....her words!

    Advice to Management

    If you must cut jobs give us a warning! Don't escort valued employees out like criminals after giving them there pink slip. Let them say goodbye. Open your eyes and realize you are getting rid of the wrong people. Take action when an ethics or internal LP issue is called in instead of letting it fall on deaf ears because a store manager is the suspect!


  8. Sales associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Victoria's Secret Stores part-time

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Good commission and discount, worked with great people.

    Cons

    Horrible management, doesn't respect teammates.


  9. one of the worst retail experiences i had

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Support Associate in Garden City, NY
    Former Employee - Sales Support Associate in Garden City, NY

    I worked at Victoria's Secret Stores part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    employee discount, casual work attire.

    Cons

    poor treatment, immature management, call in shifts. i requested time off in advance to move into a new apartment and it was denied with no explanation.

    Advice to Management

    understand that your employees have a voice and they're important to the company; mistreating them and brushing aside issues leads to a lack of communication and trust.


  10. How Can They Get Away With This???

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier in Daphne, AL
    Current Employee - Sales Associate/Cashier in Daphne, AL

    I have been working at Victoria's Secret Stores part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    A few of the employee's with show you the differences of each bra, which will help in selling. Met a few good friends. The discount is nice!

    Cons

    NEW management and already taking advantage!! Breaking rules, favoritism, LP issue's, bullying, management stealing, unexcused time management, schedule changes with out noticed and you are held responsible, its terrible! The list goes on... If corporate would look at the cameras for one day and observe the managers... WOW, is all I have to say. I am not even going to bring up Semi-Annual Sale.. discount on top of sale, LP issue 100%. HELLO HR! VS CLAIM THIS SITE!!

    Advice to Management

    RESIGN.
    QUIT WHILE YOU ARE AHEAD.
    WE ALL SEE YOU. AND ITS NOT OK!


  11. Helpful (1)

    Don

    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Victoria's Secret Stores

    Doesn't Recommend
    Doesn't Recommend

    Pros

    The store discount and free items were nice since the store can be pretty pricey.

    Cons

    Really not a great place to work. The managers were very childish and the pressure the company puts on employees to get customers to sign up for the credit card is ridiculous.



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