Victoria's Secret Stores

  www.victoriassecret.com
  www.victoriassecret.com

Victoria's Secret Stores Reviews

Updated November 23, 2014
Updated November 23, 2014
1,617 Reviews
3.3
1,617 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Victoria's Secret Stores CEO Sharen Turney
Sharen Turney
592 Ratings

Review Highlights

Pros
  • Great discount and deals given to employees on different products every other month (in 106 reviews)

  • 30% employee discount with some free bras throughout the year (in 91 reviews)


Cons
  • Some positions pose a greater difficulty in maintaining a work-life balance (in 79 reviews)

  • The part-time work & call-in shifts are for the birds (if this is your only job) (in 67 reviews)

More Highlights

482 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    It's Was not what I expected

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Victorias Secret Cashier in Brooklyn, NY
    Former Employee - Victorias Secret Cashier in Brooklyn, NY

    I worked at Victoria's Secret Stores part-time (less than an year)

    Pros

    The best thing is the discount and some of the customers you meet

    Cons

    High turn over rate
    Not culturally diverse
    No hours if your part time seasonal

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    My experience at Victoria secret was so-so. There were a lot of great perks but also a lot of downfalls

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Victoria's Secret Stores part-time (more than an year)

    Pros

    Victoria's secret gives out gratis as part of being their employees. So that means you get the latest items. Free bras and scents. The pay was also well for a retail job

    Cons

    Management is very poor and poorly organized. As well as poor communication skills between hourly associates and management

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    It's a great place to first start in high school.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Kansas City, KS
    Current Employee - Sales Associate in Kansas City, KS

    I have been working at Victoria's Secret Stores part-time (less than an year)

    Pros

    You have a lot of fun and meet new people.

    Cons

    It's hard to not to shop there every time you go in for work.

    Advice to ManagementAdvice

    Maybe try to give more advice to the register employees.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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  5.  

    Very intense envirnment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in New York, NY
    Current Employee - Sales Associate in New York, NY

    I have been working at Victoria's Secret Stores part-time (more than 3 years)

    Pros

    The discount is great
    Great cowokers
    Customer service based company

    Cons

    Expect to much for to little
    Poor communication from management to associates
    The pay is satisfactory
    Not much growth opportunity
    Unreasonable sales goals
    Holidays are extremely busy
    Hours go up and down inconsistently

    Advice to ManagementAdvice

    Work on communication from management to associates
    Have a better system for spah goals

    Doesn't Recommend
    No opinion of CEO
  6.  

    It's OK

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Victoria's Secret Stores

    Pros

    Great gratis! I enjoyed the rewards whenever our team sold the highest in the region. There are opportunities to move up within the company.

    Cons

    The opportunities to move up are there, however, you must sell as if you're making commission. Depending on the area, the managers (and fellow colleagues) can be obnoxious. Sometimes some employees are shown favoritism. If you're easily irritated then don't work here.

    Advice to ManagementAdvice

    Acknowledge everyone that does work. Not just your favorite employee.

  7.  

    Good place to work when under passionate management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Full Time Category Supervisor
    Current Employee - Full Time Category Supervisor

    I have been working at Victoria's Secret Stores full-time (more than 3 years)

    Pros

    Awesome to help customers one on one. Chance to work with great product and people. Company has good values.

    Cons

    It's retail.. Your going to deal with rude customers and intense sales plans that affect your amount of hours if you don't make plans

    Advice to ManagementAdvice

    Foster a good work environment. Don't be catty and talk about other managers. Worry about making it a good place to work not a negative one

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Beauty

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Houston, TX
    Current Employee - Sales Associate in Houston, TX

    I have been working at Victoria's Secret Stores part-time (more than an year)

    Pros

    discount
    flexibility
    can pick which area you would like to work

    Cons

    lack of hours
    on calls
    favoritism
    gossips
    only 15 minute break and no time to get food in crowded mall
    long hours after close folding panties

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Okay but needs work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Victoria's Secret Stores full-time (more than 3 years)

    Pros

    Beautiful store, good brand and discount.

    Cons

    Employees aren't happy and management doesn't care to help fix the problem. Very low wage for work asked to be done. Management can sometimes be rude.

    Advice to ManagementAdvice

    Work on agreeing and making employees happy. Happy employees work better.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Loved it for when i was younger.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bra Specialist in Vero Beach, FL
    Former Employee - Bra Specialist in Vero Beach, FL

    I worked at Victoria's Secret Stores part-time (more than an year)

    Pros

    the employee discount and gratis is worth it.

    Cons

    no room for improvement, every one plays favorites.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    High pressure selling, customer service retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Victoria's Secret Stores

    Pros

    Helping people is its own benefit, 30% discount, great gratis, friendly customers, great coworkers, a more feminine work environment, awesome brand

    Cons

    High pace, constant pressure to upsell to meet unrealistic goals, spah, quick training, little to no hours, low pay-min wage, favoritism, call ins, competition between coworkers is encouraged

    Advice to ManagementAdvice

    The SPAH system is not necessary for Victoria's Secret.

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