Victoria's Secret Stores Reviews

Updated April 15, 2015
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294 Employee Reviews

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  1. unorganized for such a brand. structure or processes not in place...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Victoria's Secret Stores

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    large company...competitive pat opportunities for living in Ohio

    Cons

    half company in NYC based, half corporate based in Ohio

  2. ok...

    • Comp & Benefits
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Victoria's Secret Stores

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    good discounts, fun work environment

    Cons

    customers were hard to deal with.

  3. Been with the company for 5 years- hard to grow with in this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cash Wrap Lead in Walnut Creek, CA
    Current Employee - Cash Wrap Lead in Walnut Creek, CA

    I have been working at Victoria's Secret Stores part-time (more than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Develop good customer service skills and helps you learn to adapt to working as a team

    Cons

    Very difficult to grow with the company. Expect too much from associates. No work life balance

    Advice to Management

    Help seasoned employees find opportunites in the company.1

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  5. High School

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Paramus, NJ
    Former Employee - Sales Associate in Paramus, NJ

    I worked at Victoria's Secret Stores

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    The discount is great and the hours are sometimes flexible. Their online portal is very organized.

    Cons

    Favoritism to the point that it's just ridiculous.

    Advice to Management

    Pick the hard workers not just your friends to give out hours.

  6. Not worth it, unless you like free things.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in West Palm Beach, FL
    Current Employee - Sales Associate in West Palm Beach, FL

    I have been working at Victoria's Secret Stores

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The only pros were learning how to better organization and care for your personal belongings, through the work experience and the abundance of free or discounted items to try and analyze.

    Cons

    The greatest challenges were scheduling and managerial structure. The managers were very unorganized, unavailable , and difficult to communicate with. Also, the scheduling issues of when you are scheduled, the length of time, and even if you are supposed to come in needs major reformation and revamping.

  7. Tedious, headsets, sales and credit card pressure

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Victoria's Secret Stores

    Pros

    Discount, seeing new merchandise first, dressing up for work

    Cons

    Holiday lots of work, standing for so long, recover long nights can't go home until it is done

  8. I have worked with this company now for about 6 months at the cash wrap

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cash Wrap Associate
    Current Employee - Cash Wrap Associate

    I have been working at Victoria's Secret Stores part-time (less than a year)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    The schedule is flexible and you become very close with the team that you work with. It is not the hardest job in the world and you definitely get a couple of days of paid training before they let you be on your own. There are also some perks every month for employees to let you better understand their products

    Cons

    There is not a lot of growth, of course there are teams that you can change to, but in terms of actually moving up the ladder, it seems to be on seniority rather than talent

    Advice to Management

    Management really needs to communicate more and be on the same page; actually need to be a "team" and not all for themselves

  9. Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Honolulu, HI
    Former Employee - Sales Associate in Honolulu, HI

    I worked at Victoria's Secret Stores part-time (more than 3 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Flexible, fun environment, known brand

    Cons

    Under paid, employee discount was low

  10. Greedy, terrible company to work for. Work here if you merely want to be able to tell your friends you work at VS.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Victoria's Secret Stores part-time (less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Gratis and discounts were decent. 30% off of merchandise and went to 40% for 2 weeks before Christmas. Coworkers were awesome (at my store although I have heard bad things about other stores)

    Cons

    Low pay: I quit VS after working there for almost a year. I never received a raise except for when I was promoted to cash wrap lead just for the holidays. The company adjusted the pay scale so new hires and seasonal workers made $9/hr while I was still making minimum($7.25). You are scheduled by performance(SPAH) and coworkers will fight for sales and steal sales. In training you are taught to make every experience memorable for the customer but their selling expectations make this impossible. They paid me minimum and wanted me to make them $300 per hour. There is little oppourtunity for advancement because if a position became available, they would usually fill it with someone from another store or their favorite associate. You're expected to sell customers the Angel Credit Card without telling them its a credit card or the details, which is WRONG. Endless hours folding panties, doing floorsets till 3am. VS used to be a fun company to work for and they've had a massive change in values all because of money. Corporate has gotten greedy and wants increasingly more out of each store, therefore out of each associate.

    Advice to Management

    I feel bad for store managers, assistant managers, and those that are not "in the know". They are forced to carry out the company's values and those aren't so awesome. My advice to managers would be to get out fast.

  11. Sales Associate- poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Overland Park, KS
    Current Employee - Sales Associate in Overland Park, KS

    I have been working at Victoria's Secret Stores

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Discount, friendly co-workers, good hours only at Christmas time.

    Cons

    Management only cares about themselves. They make you hustle customers and it makes them feel uncomfortable and not want to come back. Also, managers make you sell credit cards and the only benefit you get is more hours. The managers get bonuses' and gifts for the credit cards the sales team sells.

    Advice to Management

    Be inspiring, not demanding. I was treated very poorly and I was a great sales person. I had customers thank me everyday and said I did a wonderful job, but I never got any compliments from management. I worked very hard and got very few hours. If the majority of people who shop in our store has a credit card, there is not much we can do to sell more. Lay off the credit card obsession.

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