Victoria's Secret Stores

  www.victoriassecret.com
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Victoria's Secret Stores Reviews

Updated August 24, 2014
Updated August 24, 2014
1,430 Reviews

3.3
1,430 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Victoria's Secret Stores CEO Sharen Turney
Sharen Turney
509 Ratings

Review Highlights

Pros
  • Great discount and deals given to employees on different products every other month (in 93 reviews)

  • 30% employee discount with some free bras throughout the year (in 77 reviews)


Cons
  • Some positions pose a greater difficulty in maintaining a work-life balance (in 66 reviews)

  • The part-time work & call-in shifts are for the birds (if this is your only job) (in 56 reviews)

More Highlights

427 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great part-time college job.

    Former Employee - Sales Associate  in  Auburn, AL
    Former Employee - Sales Associate in Auburn, AL

    I worked at Victoria's Secret Stores part-time for more than a year

    Pros

    The company's core values align with my own. Monthly employee gratis were great too.

    Cons

    Victoria's Secret lacks when it comes to promoting from within. Bringing in an outside manager brought frustrations from original employees that could have been avoided.

    Advice to ManagementAdvice

    Promote from within! Also, if you expect us to SELL SELL SELL a specific bra, you're going to have to offer a better incentive than a test tube of an old perfume.

    Recommends
  2. 1 person found this helpful  

    "management will decide the experience you get"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate/Cashier  in  Salt Lake City, UT
    Current Employee - Sales Associate/Cashier in Salt Lake City, UT

    I have been working at Victoria's Secret Stores part-time for more than a year

    Pros

    lots of gratis. Free and very low priced select merchandise, very flexible schedule, discount, are taught how to give amazing customer service, good company values.

    Cons

    long hours, if you have bad management team it won't be fun

    Advice to ManagementAdvice

    care about your employees

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Overwhelming

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Victoria's Secret Stores part-time

    Pros

    Free items every now and then
    Meet a ton of new people

    Cons

    Sometimes understaffed. and that can be very overwhelming. Especially around Holiday season

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Great Learning experience, not so great environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier
    Current Employee - Cashier

    I have been working at Victoria's Secret Stores part-time for more than a year

    Pros

    Learning what customer service was, how to get to customers efficiently and effectively. Learned to work in a high volume store. Made a lot of friends and personal connections.

    Cons

    Very few promotion opportunities. Hours are super scarce in the summertime. Went from about 32 during winter to about 10 during the summer with open availability. Pay isn't great for the work you do. Only 1 raise during the year.. only 32 cents? Not enough encouragement to the staff. Managers need to stop freaking out at the littlest things.

    Advice to ManagementAdvice

    Communicate better with your stores. Hiring people when the shifts are going to get iffy isn't a great idea.
    Find a way to encourage the staff. There is not enough giving back to the people that pay your bills.
    Figure out a better way to handle shop lifting. FIX things when they are broken including the sensor scanners at the front of the door. Pay people more. Stop changing management!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Employee Treatment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Co - Manager  in  Los Angeles, CA
    Former Employee - Co - Manager in Los Angeles, CA

    I worked at Victoria's Secret Stores full-time for more than 3 years

    Pros

    Their are incentives for employees. Good discount, access to new merchandise before it comes out.

    Cons

    The company is supposed to stand for great customer service, and taking care of their employees. However its a bias company. If you get a management team that like you then you are in. If they don't like you no one has your best interest and they make your working days a struggle. If you call in ethics on them or make a complaint certain managers do things to get you fired.

    Advice to ManagementAdvice

    Stand by your word and values of the company.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    It's an okay place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  New York, NY
    Current Employee - Sales Associate in New York, NY

    I have been working at Victoria's Secret Stores part-time for more than 5 years

    Pros

    A lot of discounts. The job is very easy to learn. I been there for 5 years and you gain confidences with working with people and costumer service.

    Cons

    All though it is a very good place to work the management team make it miserable. Its too much pressure and the competition makes things catty.

  8. 1 person found this helpful  

    It's nice, but not what you'd expect from such a glorified company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate/Cashier
    Current Employee - Sales Associate/Cashier

    I have been working at Victoria's Secret Stores part-time for more than a year

    Pros

    You learn a lot about being goal oriented, and are directed by someone in the sales leadership team each segment. It's ALWAYS interesting, especially selling the products we do, and even more interesting when a man comes in to purchase something for the woman in his life. You always have the chance to be professional, move up within the company, and the discount is decent at 30% for store associates. It's a very intimate setting, and customers look to us for advice in many aspects of being confident.

    Cons

    The schedule is unreliable. I'm constantly scheduled outside of my availability without my permission, and maxed out on hours at 20/week. The pay isn't enough for the jobs we perform there. Sometimes it takes a very long time to close the store. At times, I've been there until the openers came the next morning!

    Advice to ManagementAdvice

    Employees are given the opportunity to create their own schedules. There is an issue of employees not showing up to work because they were scheduled when they are not available, which is at the fault of management not respecting employees availability., and not asking beforehand if it is okay to schedule an employee outside of their availability.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Vs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Victoria's Secret Stores part-time for more than a year

    Pros

    The nature of the job can be fast-paced and fun. Its one of the few places that really emphasizes client-associate relationships and one of the best aspects of the job

    Cons

    Management makes your experience -- unfortunately in my case I became incompatible with the shift in management and their leadership and management style. Initially, though, I got hired into an awesome, friendly culture and I'm sure there are other VS's that have that same atmosphere

  10. 2 people found this helpful  

    From Good to Bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Victoria's Secret Stores full-time

    Pros

    If you are full time you get plenty of benefits like PTO, Health and Dental Insurance.

    Cons

    It used to be a family-like culture that inspired growth and improvement. I even used to consider making a career out of it. However now there is a new process involved that makes employees only numbers and not humans. The culture of the company really has gone out the window.

    Advice to ManagementAdvice

    The culture really needs to turn around if they want to keep any of their employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    great for college students

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Victoria's Secret Stores part-time

    Pros

    Great place to work for college students

    Cons

    A lot of hiring external to move up in the company

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