Victoria's Secret Stores Reviews

Updated July 1, 2015
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333 Employee Reviews

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  1. No work life balance for good employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Category Supervisor in Annapolis, MD
    Former Employee - Category Supervisor in Annapolis, MD

    I worked at Victoria's Secret Stores (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    I learned how to apply good management and leadership skills. I also learned how to analyze data and get to know terrific customers.

    Cons

    There was no work life balance for those who were young and great at making the numbers and quota for the day. Employees have no room for growth or moving up the ladder.

    Advice to Management

    Offer more opportunities for employees to progress with in the company. Especially those with a college degree. Allow them the opportunity to be placed in positions to use the skills they'd spent thousands to learn.


  2. Category Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Pittsburgh, PA
    Former Employee - Anonymous Employee in Pittsburgh, PA

    I worked at Victoria's Secret Stores

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Benefits, salary, and bonus structure

    Cons

    Upper management, support from upper management, promotabilty


  3. Helpful (2)

    changed a lot recently

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Specialist in Rochester, NY
    Former Employee - Sales Specialist in Rochester, NY

    I worked at Victoria's Secret Stores part-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Flexible hours, good managers and coworkers make it a positive atmosphere, lots of interaction with people.

    Cons

    Pay scale changes were made that were shady, forcing longtime employees to join a pseudo commission system that only benefits the best sellers. If you don't make sales it is grounds for termination, and the methods for tracking sales are not accurate. You have to pray that the customer said you helped her when the cashier asks, or no one gets the sale.


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  5. Horrible Experience!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Hackensack, NJ
    Former Employee - Sales Associate/Cashier in Hackensack, NJ

    I worked at Victoria's Secret Stores part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The gifts were awesome, from first dibs on new bras and bonuses.

    Cons

    New management sucked, she fired all of the old workers and hired a whole new team.

    Advice to Management

    Employees should be treated better and respected more.


  6. Sales support

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Victoria's Secret Stores (More than 3 years)

    Pros

    Fun atmosphere in the floor

    Cons

    Creepy guys, rude management, theft


  7. Helpful (3)

    Working here makes you HATE retail!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Specialist in Saint Louis, MO
    Former Employee - Sales Specialist in Saint Louis, MO

    I worked at Victoria's Secret Stores part-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Amazing product, loved my discount, and they train employees well.

    Cons

    Management plays favorites. It's become harder to get off when you need to and managers threaten write ups. One of the girls was in the ER and when she tried to call off our manager threatened her with a write up. The company has taken a new direction. I was there for 4 years and last year they started sale tracking. Not only can employees lose their job for not selling a certain amount per month, but you're basically forced to shove customer service down each customers throats, and some employees are even stealing sales from one another to keep their sales numbers up. The atmosphere is no longer about the customer and THEIR needs. It's about the company making more money to recover the money they lose from internal and external theft! Oh and you can get fired for trying to stop thieves now.

    Advice to Management

    Put the focus back on the customer and not just making the company rich. Trust your team to do their jobs but don't turn your associates into sharks. They're fighting over customers and sales to make their numbers and incentives... It's creating a hostile work environment.


  8. Bra Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bra Specialist in Chico, CA
    Former Employee - Bra Specialist in Chico, CA

    I worked at Victoria's Secret Stores part-time (Less than a year)

    Pros

    Very Social and upbeat work environment. You were never bored and constantly had new things to do and organize to fill your time.

    Cons

    Very clickish. There was always some sort of drama going on. The music got so annoying by the end of the day. On call work hours were ridiculous. On your day off you have to stay at home to call in in the middle of the day to see if you need to come in to work. Not very accommodating.

    Advice to Management

    encourage team building within the store and insist that all outside concerns be dealt with outside of work. And change the music!


  9. Helpful (2)

    Too pushy

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Brookfield, WI
    Former Employee - Sales Associate in Brookfield, WI

    I worked at Victoria's Secret Stores part-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Free and discounted lingerie, possibility of making commission, good discount, bragging rights of "I work at Victoria's secret!"
    Good trainings on bras

    Cons

    Micromanaging. Managers came by every single hour to tell you what your sales were for that hour and interrogate you in what you can do to raise those.
    Possible termination from inability to make $300/hr sales goal. Also, no commission unless you make it to the $300/hr mark for every hour worked in a month.
    Denied requests off, regularly stayed until 2 am folding panties.


  10. Challenging

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Support in Miami, FL
    Current Employee - Sales Support in Miami, FL

    I have been working at Victoria's Secret Stores part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Company provides "Gratis's" for their employees, which are items that are given for free or a heavily discounted price for all the employees.
    Constant change so there is no room to get bored, always being challenged.

    Cons

    Management has high expectations for everyone which are then met by the Associates, however some management especially high take advantage of their position and don't follow through their own orders. Slacking, walking about, tend to be condescending remarks to the employees, huge lack of morale in the store where I work at.
    You are worth of what you sell, if you don't sell a certain amount ,you are fired.

    Advice to Management

    It would be useful if you didn't take advantage of your position and abuse your power by not only lording over others, but to follow the work ethic that you oh so preach.
    and not treating your Employees with respect they deserve you will be treated as such. Do not expect your Employees to go the extra mile if you do not bother to move an inch,


  11. Helpful (1)

    Great Coworkers, Soul-less Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in San Francisco, CA
    Former Employee - Sales Associate in San Francisco, CA

    I worked at Victoria's Secret Stores (More than 3 years)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    95% percent of the team are great people- fun, loving, and hard working. Working here gave me friendships that will last for years to come. The discount isn't bad, either.

    Cons

    The management consists of the most fake and indecent individuals you will ever meet in your life. After 3 years of working every weekend during my life as a full time student, I had the pleasure of being fired via a phone call from a 2nd degree manager. I believe she used the words "I'm so nervous, I'm reading off of a script sent by corporate." Later, a coworker (who was given full maternity leave) comes back to find that she has been fired as well, because her new infant means that she is not able to close the store anymore.

    You will often see management making faces behind your coworker's backs, mocking them. Don't trust them- just do your job and get out.



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