Visa Inc.
2.8 of 5 557 reviews
www.visa.com Foster City, CA 5000+ Employees

Visa Inc. Reviews

Updated Jun 28, 2014
All Employees Current Employees Only

2.8 557 reviews

                             

61% Approve of the CEO

Visa Inc. CEO Charles W. Scharf

Charles W. Scharf

(164 ratings)

43% of employees recommend this company to a friend
78 Employee Reviews Back to all reviews
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    1 person found this helpful  

    Fear and Intimidation

    Senior Director (Current Employee)
    Foster City, CA

    ProsGood pay and benefits, on site gym with free classes, good cafeteria, there are still good people here.

    ConsNew management created atmosphere of fear and intimidation. Nothing can be done anymore. Processes beyond complicated and hours are spent on documentation that nobody reads. The best people are looking for a job or hoping for a package. Moral is lowest I've seen in 15 years. It is so sad that I couldn't come up with a single professional "pro". It is miserable now.

    Advice to Senior ManagementGet over yourself. You are not improving things, you are making them worse. Command and controls doesn't bring talent and stifles innovation.

    No, I would not recommend this company to a friend

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    Not a good place to work

    Anonymous Employee (Former Employee)

    ProsIt's nice that the company has high revenue per employee and can afford what it needs. Compensation is pretty good. Stock price generally good.

    ConsIt's pretty dysfunctional. It's common to spend $100k - $1MM (or more) for a consulting firm whose work will be discarded once its done. The annual financial planning takes more than half the year. Then there are the politics and the generally passive-aggressive culture. Visa is also risk-adverse to it's detriment.

    Advice to Senior ManagementProvide a vision for all the layoffs and restructuring, and for the new direction for the company.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    2 people found this helpful  

    Place to retire and not a place for passionate people

    Director (Current Employee)
    Foster City, CA

    ProsVisa has a good brand, leader in payment industry. It has deep pockets and consistence in revenue. Good place to retire

    ConsPolitics, back stabbing, poor management and always a top down leadership.

    Advice to Senior ManagementPlease talk to people who are working at ground level, reduce politic and review leadership style

    No, I would not recommend this company to a friend

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    1 person found this helpful  

    Lack of Vision

    Director (Current Employee)
    Foster City, CA

    ProsGreat benefits and good starting ground for a career in a corporate environment

    ConsLack of management, innovation and trust. The Board should truly look into the competencies of the senior management (especially in Human Resources). Inconsistency, lack of creativity, it will never change.

    Advice to Senior ManagementVisa would not be where it is today without the dedication of the employees who knew how to run a great company. New management, stop being so arrogant and really say to yourself, what will I bring to the table to make this place the leader.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Bloated, Slow and Flat

    Senior Director (Current Employee)
    Foster City, CA

    ProsDecent work life balance. Comp is just OK. No ESPP.

    ConsBureaucratic and slow. A culture driven by fear. Incompetent Management in general. A lot of time and effort is wasted on CYA activities. If you are looking for a soul crushing career with some stability, this is your place. Picture each working day as follow: Show up, do what you are told, leave after 8 hours, never voice an opinion, repeat.

    Advice to Senior ManagementRead the reviews on Glassdoor

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    New management doesn't understand the business and doesn't practice what it preaches

    Senior Business Leader (Current Employee)

    ProsSome smart, engaged, and creative people remain - but many have left.

    ConsExecutive management talks about being open to different opinions but shuts down voices other than the a handful of new senior executives - and most of them are subservient to the top two officers.

    Management also preaches price controls but doesn't practice it themselves in any way/shape/form (e.g. - purchase of second corporate jet).

    Longevity at Visa equates to presumed high cost/low value.

    Advice to Senior ManagementVisa is supposed to manage a payment ecosystem - not serve the needs of its issuing banks. There's a difference - especially for a publicly-traded company. The top of the house are not interested in securing Visa's long-term success; the stock price will be juiced long enough for them to return to the banking sector with much fatter wallets.

    No, I would not recommend this company to a friend

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    10 people found this helpful  

    Good pay and benefits - horrible culture and work environment. Don't let great brand fool you into working here.

    (Current Employee)
    Foster City, CA

    ProsAbove average pay (base and bonus) and good benefits (2to1 401k match, 6% pension, commuter shuttles). Some nice and talented people here and there, and some interesting projects to work on. People generally motivated to do the right thing. Great brand recognition and looks impressive on resume.

    ConsTerrible culture where accountability is almost non-existent. Lots of great talkers but very few people who know how to get things done. Mind numbing amount of meetings where the same topics are rehashed for weeks or months on end, but no decisions are made. Incompetent people are promoted without consideration of merit. Zero work/life balance.

    Relationship between most business and IT units is confrontational and adversarial. Business treats IT partners like external vendors and blames them for everything that goes wrong; IT in turn blames vendors for everything that goes wrong. First reaction to any problem is to blame someone else and escalate rather than collaborate and find solutions.

    Unhealthy obsession with security and risk aversion leads to useless processes that serve no purpose other than being barriers to productivity.

    Company leadership cannot articulate product vision, as it does not exist. Visa is very fortunate to be in a dominant and protected market position where it does not have to innovate to make money.

    Advice to Senior ManagementEnable employees to make decisions and hold them accountable. Lack of accountability, endless and useless meetings, and current culture will drive away all the talent, while competitors will eventually find ways to take market share and profits from Visa since zero innovation is happening.

    No, I would not recommend this company to a friend

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    A growing company that has good concerns about their employees.

    Data Security Administrator (Former Employee)
    Foster City, CA

    ProsFriendly environment, good management and good people.

    ConsFor me it was the commute but that is not the companies falt. The other thing is that they didn't hire me directly.

    Advice to Senior ManagementBe more up front with contract employees.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    5 people found this helpful  

    Organization in Chaos

    Anonymous Employee (Current Employee)

    ProsLocation but not much more I can honestly say. Benefits and pay are on the low end for tech companies in Silicon Valley.

    ConsNew management team is hiring very young ex-consultants that do not understand the business, are making misguided decisions and are creating chaos across the organization.

    Advice to Senior ManagementRecruit some real talent and expertise, avoid reliance on short-list of employees to guide your decision making, refocus and develop a strategic vision.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    5 people found this helpful  

    Miserable and soul destroying

    Anonymous Employee (Former Employee)

    ProsGood benefits, decent salary, some very decent people, great business.

    ConsThe business is very silo'd so some teams are great whilst some teams are miserable. It's hit or miss. This review is only for the Finance organization.

    Management openly bragged about how they would get women to resign by making their lives miserable until they couldn't take it anymore. Some managers would use foul language at their direct reports calling them "f@@@ing idiots" and "stupid imbeciles". HR turned a blind eye. Complete lack of mentoring, coaching or succession planning unless you were part of the elite from Ivy League schools. Wish I had the guts to stand up for those who were subjected to the abuse outlined above but I feared for my job. A miserable 5 years of my life until I got up the courage to leave.

    Advice to Senior ManagementGet an external firm to do a proper review of your management practices - they are a mess. Respect your staff. All of them. Diversity is not a dirty word.

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