Vistaprint Reviews

Updated February 3, 2015
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Vistaprint Chairman, President, and CEO Robert S. Keane
Robert S. Keane
110 Ratings

20 Employee Reviews

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  1. 8 people found this helpful

    The world's worst place to work, I wish zero start were an option to rate this place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Lexington, MA
    Former Employee - Director in Lexington, MA

    I worked at Vistaprint full-time (more than a year)

    Pros

    Free beer. Can negotiate high compensation (just threaten to leave). If you can stick around long enough you will be promoted every 2 years...not a bad way to go from Manager to Director in 4 years. Not much else to throw in here.

    Cons

    Massive culture problems, which cause rampant attrition or worse random layoffs (of which there have been many). The Company hires too fast in one area and then lays you off. Lack of a cohesive strategy. Executive management is nonexistent. Issues with sexual harrassment, bullying managers forcing people to work till midnight every night, etc. Truly horrible, horrible place. Do yourself a favor and never look at this Company, unless you know you can endure the pain for 2 years, but make sure you get paid a large compensation package.

    Advice to ManagementAdvice

    Go private...this isn't a Company that can handle being publically traded. Someone needs to have the guts to clean house and make this a functional place to work.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 15 people found this helpful

    Join the circus, then leave as soon as possible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Developer in Lexington, MA
    Former Employee - Developer in Lexington, MA

    I worked at Vistaprint full-time

    Pros

    - free coffee and soda
    - food trucks every other week
    - beer on Friday

    Cons

    Where to begin? This place is an absolute circus. They go through company-wide reorganizations every 6 to 8 months because they can't find a successful formula. Most recently they axed the majority of their QA and Ops department so they could free up funds to hire more developers -- except any developer worth their salt wouldn't want to work in this environment. As a developer, do you enjoy working on new, cutting edge things? Too bad, at Vistaprint you'll spend the majority of your time working on legacy systems that has little to no documentation. Hope you like technology refreshes, aren't they fun and challenging?!

    The executives are inept and ill-equipped to do their jobs, and the middle and upper management are largely composed of sycophants. The CEO is a non-entity, descending once a year from his luxury office in Paris to parade in front of the various offices, patting himself on the back self-congratulatorily, only to vanish for another year with nary a sight nor sound. He has no interest in the floundering core business -- only new ideas.

    Touching on company performance and environment, it's a morose place at the moment. Ever since their mind-boggling pricing changes, they've been hemorrhaging, and it's plainly evident in the atmosphere. The employees know that something is seriously wrong, and only the most ardent Kool-aid drinkers are oblivious. Does a healthy company eliminate 90% of their QA staff?

    To the more practical -- the office is an overcrowded dump, but that should change upon completion of their multi-million dollar new office down the street -- which I'm sure they couldn't afford, but are doing anyway. Parking is a problem, so if you don't want to show up an hour early, be prepared to drop your car off with a valet and wait 30 minutes to get it when you're ready to leave. Though maybe with all the layoffs, there's now more parking space available?

    If you absolutely must work here, put in your two years, get it on your resume while the company still has any semblance of name power, and then get the hell out. Vistaprint gets poached aggressively by other, better companies, because those companies know that many Vistaprint employees are miserable and desperate to leave.

    Advice to ManagementAdvice

    Dump the inept management. Identify and eliminate the sycophants. Encourage the CEO to give a damn about his company instead of his next big idea.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 5 people found this helpful

    Don't waste your time and talent here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Vistaprint full-time (more than 5 years)

    Pros

    *Competitive pay
    *Quarterly bonuses
    *Vistabreak
    *Benefits
    *Will work with some of the best and brightest

    Cons

    *Engineering review cycle is a nightmare. Promotions are not based on work/goals. You can skip meetings and work and let the most bugs into production, but if your manager is a convincing enough speaker you'll be a senior manager in no time! Work hard and meat your goals, but have an ineffective manager and you're left behind.
    *Too many high level managers providing very little value.
    *SDLC is a nightmare. Project requirements never fully vetted. Decisions being made well into the QA cycle.
    *Expectation that you be available 24/7.
    *Layoffs happening.
    *Employees promised better opportunities for growth if they sign up for an expat contract, but then hung out to dry with very little guidance or opportunity. Move process is a nightmare. HR representative in change of the process is clueless and ineffective. Highly stressful situation all for naught. There will be no role for you to return to on repat regardless of what is promised at time of contract signing.

    Advice to ManagementAdvice

    No advice for management. It's clear that they don't listen to it anyway.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 12 people found this helpful

    Worst company I ever worked for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Lexington, MA
    Former Employee - Manager in Lexington, MA

    I worked at Vistaprint full-time (more than a year)

    Pros

    Good pay and bonuses. Some very smart people. Nice-looking building and free drinks in the kitchens.

    Cons

    Political nightmare. You need to mimic what management says or you are viewed and treated like a black sheep. They are not open to new ideas. No respect for people's experience. They love to take newly minted graduates out of school and mold them ("brainwash" them) to their views. Inexperienced people are made managers of departments and people three years into their careers. Spent the worst two years of my career there. Meetings all day long then you need to work eight hours at night to do "real work."

    Advice to ManagementAdvice

    Get rid of crazy performance review process. Quit encouraging employees to tattle on each other. Get rid of the political BS and focus on the business. Quit changing direction every three months. Stop with the constant reorgs.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 8 people found this helpful

    Vistaprint was great, back in 2008-2010, now remarkably average

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources in Lexington, MA
    Current Employee - Human Resources in Lexington, MA

    I have been working at Vistaprint full-time (more than 5 years)

    Pros

    Great innovative printing solutions, some great ideas, big picture thinkers on every floor of the building. Great place to start your career, then move on like so many have.

    Cons

    Company grew too quickly, a lot of individual contributors were thrust into Management with no experience and as a result, high turnover of direct reports. Very high turnover, people are leaving in high numbers. Promotions are based on who you know in the senior management ranks, the performance review process is the worst process I have ever experienced. Star performers get pushed out if they offer alternative viewpoints from senior mgt.

    Advice to ManagementAdvice

    Get acquired by a real company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 4 people found this helpful

    Too political

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Vistaprint full-time

    Pros

    There's free beers on Fridays

    Cons

    Too political. No appreciation for technical talent. Project managers gets all the credit.

    Advice to ManagementAdvice

    Project managers don't produce any work. They just coordinate.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 3 people found this helpful

    company is going down hill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Solution Architect in Lexington, MA
    Current Employee - Solution Architect in Lexington, MA

    I have been working at Vistaprint full-time (more than 5 years)

    Pros

    solid pay, easy to get promoted if you are politically savvy, tough to get fired as they hold on to dead wood employees for a long time

    Cons

    Company is going down hill. Growth rate is declining, costs are increasing, and attrition is picking up in a big way. I suspect upper management is trying to sell the company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 5 people found this helpful

    Vistaprint is a high growth company with lots of potential, but severe leadership challenges

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Lexington, MA
    Current Employee - Anonymous Employee in Lexington, MA

    I have been working at Vistaprint full-time (more than 5 years)

    Pros

    Many very, very smart people to work with. Lots of innovative work to do. Huge market potential. Competitive salaries.

    Cons

    Constant reorganization (every couple of months) results in chaos and low morale. People don't know what their job will be next month, or in some cases, whether it will even still be there after the next reorg.

    Lack of strategic focus causes too much turmoil. No sooner does the executive team finally announce a 3-5 year strategy than it goes out the window so we can work on short-term revenue initiatives.

    The board needs to spin off a startup to give to the current CEO, who is a startup CEO (he founded the company). Great guy, great startup CEO, but he is not capable of running a multi-billion dollar company -- his attention span is too short.

    Advice to ManagementAdvice

    Focus, focus, focus.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 9 people found this helpful

    A truly terrible place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Vistaprint full-time (more than a year)

    Pros

    Free beer on Friday at 4:00

    Cons

    You will be unhappy. If you were always considered an All-Star player at your former or present company, don't consider Vistaprint - you won't matter here if your not in the good ole' boys club (aka a group of young managers who came up in the company and have too much influence without nearly enough know how or real industry experience). In my 23 months with the company, I have found it to be a strictly heirarchial company, exceptionally political, negative environment that clearly brings out the worst in people. The company is dog-eat-dog. For each person who gets a "good" performance review, an equal number of people must recieve a "bad" performance review. This leads to cut-throat internal competition, a lack of empathy or friendship in the office, and generally an unfriendly environment.

    You will burn out fast. The pace is very charged, leaving little or no time for personal or family affairs. It is very hard to balance your work and home life. The work just takes over - nights, weekend assignments. You are expected to be constantly connected. The company has grown too fast and become way to diverse. It's unrealistic for employees to stay connected real-time with counterparts 6, 12, and 16 hours apart in time zones. The travel spend is out of control, yet they've made decisions to cut hiring, which means working more often with counterparts half way around the world, which means less and less productivity given time zone challenges.

    You will look for another job. I have been waiting to hit my two year mark to leave this place. It's good timing - the company grew too fast and is about to undertake a huge reduction in workforce. With faltering profit margins, quality issues in manufacturing, and horrible customer reviews throughout the world, Vistaprint has only a little life left in itself - and like it's people - is burning out.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 5 people found this helpful

    High pay. High Stress. No work/life balance. Amateur management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Lexington, MA
    Current Employee - Anonymous Employee in Lexington, MA

    I have been working at Vistaprint full-time (more than 3 years)

    Pros

    High pay
    Free beer on Fridays
    Nice location outside of Boston

    Cons

    Management is chaotic and amateur. Work is at a frantic 24 hour pace with no regard for work/life balance or vacation time. Company not doing well. Restructuring for the fourth time in two years. Building is cramped and cube space was recently revamped to accommodate more people = tiny work space with your coworkers working elbow to elbow.

    Advice to ManagementAdvice

    Practice what you preach. Get aligned on a plan and deliver against it. No traction when there is no alignment and things keep changing.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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