Vistaprint
3.3 of 5 115 reviews
careers.vistaprint.com Venlo, Netherlands 1000 to 5000 Employees

Vistaprint Reviews

All Employees Current Employees Only

3.3 115 reviews

                             

85% Approve of the CEO

Vistaprint Chairman, President, and CEO Robert S. Keane

Robert S. Keane

(85 ratings)

65% of employees recommend this company to a friend
15 Employee Reviews Back to all reviews
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1 person found this helpful  

I'd give it zero stars, but 1 star is as low as it will allow me to go.

Finance (Former Employee)
Lexington, MA

I worked at Vistaprint full-time

ProsLots of free food and drinks. You can easily negotiate a large compensation package walking in the door. Creative organization. Can be fun if you are in the right group. Great ability to leverage for a promotion, stay 18 months and then go into a new Company.

ConsDegrading culture, especially in Finance. Lack of leadership and partnership at all levels. Incredibly long hours in Finance to cover the absolute basics (close, reporting, etc) due to terrible leadership and incompetence. Significant levels of turnover. The Friday night 'View' beer social is rarely well attended (unless there are free gifts) and is a selling point of a dying culture.

Advice to Senior ManagementThere is a lack of leadership between Director and the CEO. Find the leaders of tomorrow, not just the individuals who have been there for 10 years.

No, I would not recommend this company to a friend

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6 people found this helpful  

Vistaprint was great, back in 2008-2010, now remarkably average

Human Resources (Current Employee)
Lexington, MA

I have been working at Vistaprint full-time for more than 5 years

ProsGreat innovative printing solutions, some great ideas, big picture thinkers on every floor of the building. Great place to start your career, then move on like so many have.

ConsCompany grew too quickly, a lot of individual contributors were thrust into Management with no experience and as a result, high turnover of direct reports. Very high turnover, people are leaving in high numbers. Promotions are based on who you know in the senior management ranks, the performance review process is the worst process I have ever experienced. Star performers get pushed out if they offer alternative viewpoints from senior mgt.

Advice to Senior ManagementGet acquired by a real company.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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4 people found this helpful  

Too political

Anonymous Employee (Former Employee)

I worked at Vistaprint full-time

ProsThere's free beers on Fridays

ConsToo political. No appreciation for technical talent. Project managers gets all the credit.

Advice to Senior ManagementProject managers don't produce any work. They just coordinate.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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3 people found this helpful  

company is going down hill

Solution Architect (Current Employee)
Lexington, MA

I have been working at Vistaprint full-time for more than 5 years

Prossolid pay, easy to get promoted if you are politically savvy, tough to get fired as they hold on to dead wood employees for a long time

ConsCompany is going down hill. Growth rate is declining, costs are increasing, and attrition is picking up in a big way. I suspect upper management is trying to sell the company.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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4 people found this helpful  

Vistaprint is a high growth company with lots of potential, but severe leadership challenges

Anonymous Employee (Current Employee)
Lexington, MA

I have been working at Vistaprint full-time for more than 5 years

ProsMany very, very smart people to work with. Lots of innovative work to do. Huge market potential. Competitive salaries.

ConsConstant reorganization (every couple of months) results in chaos and low morale. People don't know what their job will be next month, or in some cases, whether it will even still be there after the next reorg.

Lack of strategic focus causes too much turmoil. No sooner does the executive team finally announce a 3-5 year strategy than it goes out the window so we can work on short-term revenue initiatives.

The board needs to spin off a startup to give to the current CEO, who is a startup CEO (he founded the company). Great guy, great startup CEO, but he is not capable of running a multi-billion dollar company -- his attention span is too short.

Advice to Senior ManagementFocus, focus, focus.

No, I would not recommend this company to a friend

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7 people found this helpful  

A truly terrible place to work.

Anonymous Employee (Current Employee)

I have been working at Vistaprint full-time for more than a year

ProsFree beer on Friday at 4:00

ConsYou will be unhappy. If you were always considered an All-Star player at your former or present company, don't consider Vistaprint - you won't matter here if your not in the good ole' boys club (aka a group of young managers who came up in the company and have too much influence without nearly enough know how or real industry experience). In my 23 months with the company, I have found it to be a strictly heirarchial company, exceptionally political, negative environment that clearly brings out the worst in people. The company is dog-eat-dog. For each person who gets a "good" performance review, an equal number of people must recieve a "bad" performance review. This leads to cut-throat internal competition, a lack of empathy or friendship in the office, and generally an unfriendly environment.

You will burn out fast. The pace is very charged, leaving little or no time for personal or family affairs. It is very hard to balance your work and home life. The work just takes over - nights, weekend assignments. You are expected to be constantly connected. The company has grown too fast and become way to diverse. It's unrealistic for employees to stay connected real-time with counterparts 6, 12, and 16 hours apart in time zones. The travel spend is out of control, yet they've made decisions to cut hiring, which means working more often with counterparts half way around the world, which means less and less productivity given time zone challenges.

You will look for another job. I have been waiting to hit my two year mark to leave this place. It's good timing - the company grew too fast and is about to undertake a huge reduction in workforce. With faltering profit margins, quality issues in manufacturing, and horrible customer reviews throughout the world, Vistaprint has only a little life left in itself - and like it's people - is burning out.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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4 people found this helpful  

High pay. High Stress. No work/life balance. Amateur management.

Anonymous Employee (Current Employee)
Lexington, MA

I have been working at Vistaprint full-time for more than 3 years

ProsHigh pay
Free beer on Fridays
Nice location outside of Boston

ConsManagement is chaotic and amateur. Work is at a frantic 24 hour pace with no regard for work/life balance or vacation time. Company not doing well. Restructuring for the fourth time in two years. Building is cramped and cube space was recently revamped to accommodate more people = tiny work space with your coworkers working elbow to elbow.

Advice to Senior ManagementPractice what you preach. Get aligned on a plan and deliver against it. No traction when there is no alignment and things keep changing.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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3 people found this helpful  

Too many politics - too many decisions being made by a few individuals in ivory tower

Finance Professional (Current Employee)
Lexington, MA

I have been working at Vistaprint full-time for more than 5 years

ProsFree Beer. Free Food. Many great people to work with

ConsExceptionally poorly managed business. Decisions made far away from those who do the 'on the ground research'. Many poor investments affecting company financially. Far too much bureaucracy. Terrible work/life balance. What you put in is not what you get out. No job security. Constant feeling of uncertainty and constant changes in org structure leads to lack of consistent strategy execution and many missed opportunities.

Advice to Senior ManagementDelegate authority. Stop making all the decisions from ivory tower - put trust in your managers.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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3 people found this helpful  

Career aspirations and role expectations not met at all

Marketing (Current Employee)

I have been working at Vistaprint full-time for less than a year

ProsBenefits:
Summer hours (Barcelona office)
Breakfast provided by the company on Fridays
Free juiceboxes, soda and Nestea on each floor
Credit card with 125 euros allowance per month for lunch
Friday drinks organized by the company
Close proximity to the beach and nice life in the work-life balance

Managers are friendly and relatively approachable
If you have very little experience in marketing and if you fight for what you want, you can learn a bit about the ins and outs at this company.

Cons- Promises about roles and career aspirations are not kept at all. You could be taken on board for a certain role, but then required to do completely different tasks that don't add to your professional profile and are not in line with your aspirations.

- Managers don't care about anything else than short term revenue. There might be a long term vision/view that's preached, but it's not adhered to and changes with every org change (and there are many - "change fatigue" is a term you'll get very familiar with). Your career aspirations are the least, if at all on the priority list (even though they might tell you that they're taking them into account).

- Throw your appetite for innovation out the door, because you won't find it in this company at all - Innovation is not appreciated, innovative suggestions are wiped off the table, and out of the box thinking (although preached) is not practiced at all.

- Even though they claim to be an innovative, fast paced and fast growing company, they are still stuck in their old-school mentality. E.g. they have ignored the growth of mobile user behaviour for so long, that now they're still struggling with even creating a fully functional mobile site, let alone an application, while competitors are already ahead. They still use MS Outlook 2010; they use an outdated chat system reminiscent of ICQ; they use old tools and applications that do nothing but slow you down in your work; super inefficient and ineffective. In stead of creating new applications for internal use (because they have enough engineers for that) they just patch things up temporarily with small updates every week, which in almost all cases create new problems. Oh and if you're used to using cloud solutions such as MS Skydrive or Google Drive, forget that here. This was suggested to the Vice President, and the answer was 'we'll look into it' (this was almost a year ago - still nothing). If you want to change something in your Excel or Word file and someone else has the same file open, you have to walk around the office or send an email to ask anyone who has the file open to close it so you can work on it.

- Very unfair promotion process - the rule is: the better friends you are with your manager (i.e. old boys network or in plain words: the more you kiss ass) the faster you get to your promotion.

- Backstabbing mentality of co-workers, trying to get to the promotion faster than you.

- Stuck in over-analysis of data in stead of executing on opportunities and market trends (the amount of analysts in this company is almost unnecessarily high).

- No clear vision from the CEO as to where he wants to take the company. Goals set are not aspirational and there is no focus on employee skills/career path/attrition improvements. Employee engagement survey results are either thrown out the window, or are brainstormed upon within each department and then forgotten just to tick off the box. All departments work towards their own goals, running their own race, making collaboration very difficult, resulting in a bad experience for the customer.

- Good people leave very early because of the reasons mentioned above and the people that love thinking inside the box tend to stay, worsening the overall situation.

Advice to Senior ManagementFocus on your employees. Empower, if not require them to be innovative and think outside of the box. For goodness sake, please start getting with the times and use Google Drive or MS Skydrive so employees can be more efficient and effective. Make the promotion process more transparent and FAIR. Happy employees make committed and engagement employees, resulting in happy customers.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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2 people found this helpful  

Decent benefits and environment, but absolutely terrible in professional terms

Software Engineer (Former Employee)
Barcelona (Spain)

I worked at Vistaprint full-time for less than a year

Pros- Decent salary and decent benefits, compared to the average Spanish market
- People (especially at the lowest levels) are very nice and very smart
- Office is a couple of blocks from the beach

Cons- What is stated in the other reviews for the Software Engineering department is absolutely correct
- No opportunities at all to grow professionally
- Daily work is based on old, buggy, untested, huge legacy code base
- No real efforts are put to improve the development processes
- No encouragement to innovate, in any aspect
- Working always throughout remote collaboration, which is carried out in a very obsolete, error-prone and rather irritating way
- Since the last years there is a constant big flow of people leaving the company, either because they are deeply unsatisfied (after a very short time), or because they get fired (not always with a really good reason but rather because of company structural/strategic changes)

Advice to Senior ManagementThe situation is too involuted and embraces too many aspects\big problems to think about a real solution for improving the work environment.

No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Vistaprint reviews and ratings — including employee satisfaction and approval rating for Vistaprint CEO Robert S. Keane. All 15 reviews posted anonymously by Vistaprint employees.