Vistaprint

  www.vistaprint.com
  www.vistaprint.com

Vistaprint Reviews

Updated October 20, 2014
Updated October 20, 2014
144 Reviews
3.4
144 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Vistaprint Chairman, President, and CEO Robert S. Keane
Robert S. Keane
104 Ratings

Review Highlights

Pros
  • 10 weeks 100% paid maternity leave; plenty of PTO; great insurance; great work/life balance (in 15 reviews)

  • Very smart people, lots of young talent, you can learn a lot from everyone - in your function or elsewhere (in 18 reviews)


Cons
  • Work is at a frantic 24 hour pace with no regard for work/life balance or vacation time (in 8 reviews)

  • changes yet again in the middle management layer in the next 2-3 months (in 6 reviews)

More Highlights

17 Employee Reviews Back to all reviews

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  1.  

    great place for hourly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Vistaprint (more than 5 years)

    Pros

    Pays well with good benefits

    Cons

    High turn over rates at all locations

    No opinion of CEO
  2. 3 people found this helpful  

    Raise yourself by putting others down.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer
    Former Employee - Senior Software Engineer

    I worked at Vistaprint full-time

    Pros

    Smart people. Good pay and benefits. Some of the work is interesting. The company is focusing on how to improve collaboration between departments.

    Cons

    The work I did was all designed by a tech lead - after 2+ years at the company, I still had less responsibility than I did 6 months out of college elsewhere. And not necessarily designed well, or by someone who could explain design decisions - just someone who had been there the longest. Projects were segmented in such a way that I was working on things we didn't even know if they'd be going to production, while other teammates still had months of work that we were positive were going to production. For some reason nobody thought to finish all of the important things first.
    There's no hesitation to throw others under the bus. A marketer I was working with had trouble prioritizing our work, so he tried to throw me under the bus saying I wasn't working harder, so he needed more resources. When I left, he suddenly turned that around and continued asking for more resources after losing a key member of the team.
    Middle management didn't care much about problems within the team. Another developer was pretty nasty to me, and I was lectured about how I shouldn't bring up feelings or give feedback in the moment (which Vistaprint prides itself on, whether it's right or wrong.) I then received the feedback that I should bring up one-on-one issues with another person in a team-wide retrospective. And nobody seems to care that project managers think that's appropriate and preferred.
    My team started doing "Scrum"... I kept trying to get my scrum team to actually try following the rules, then break them when we decide we have a good reason to. My product owner didn't want to do the hard work of his role, so he micromanaged so that he could change priorities as we went. The scrum master didn't care to attempt to enforce scrum, basically allowing someone without any technical experience to act as a boss. Self-organization completely out the window.
    When I left, I had a better opportunity that would get me back into a situation where I could grow junior developers, act as a team lead on projects, etc. Management basically tried to convince me that the situation there of being allowed to mentor one person every two years or so was equivalent. I had 3 non-HR exit interview type situations (along with the HR version) and all that happened was three people trying to convince me why I was wrong and VP was great, rather than trying to learn anything and make it better.
    The company brags about all of its great benefits like food trucks. Having food trucks come out there to the suburbs was great, but having free lunch twice a month doesn't beat weekly or even more frequent catering that other companies have - why is this lauded as being so great?

    Advice to ManagementAdvice

    Require middle management to have management skills, rather than being competent enough in IC roles to be promoted there. Same with IC leadership roles. Stop funneling all of the "lead" positions to a few people and give everyone a chance to prove themselves, not just a few people who you've selected.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3. 5 people found this helpful  

    Formerly a great environment, now a political circus

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Lexington, MA
    Former Employee - Anonymous Employee in Lexington, MA

    I worked at Vistaprint full-time (more than an year)

    Pros

    Very smart people, lots of young talent, you can learn a lot from everyone - in your function or elsewhere

    Cons

    Politics and reorgs destabilize the company more than management will ever understand. They eat away the core of Vistaprint business - the values it's been founded on. by now The Values are a laughing stock to anyone who's not a brand new employee.

    Advice to ManagementAdvice

    Bad decisions have to be recognized faster and better be undone than stuck to. Curtail the parachuting of Staples execs, or pretty soon they will turn Vistaprint into another Staples.

    Approves of CEO
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  5. 4 people found this helpful  

    A sheep in wolf's clothing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Manager in Lexington, MA
    Former Employee - Marketing Manager in Lexington, MA

    I worked at Vistaprint full-time (more than an year)

    Pros

    Smart people. Entrepreneurial atmosphere. Free beer and pizza on Fridays. Cool marketing.

    Cons

    The poster child for The Peter Principle. Too many people hired who are not trained or capable of being effective managers/leaders. Lot of turnover, which management seems oblivious to.

    Advice to ManagementAdvice

    Come down from the glass tower, breath the air, and remind yourself that happy employees will translate to happy shareholders. Invest money in upgrading the internal technology.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    If you do choose to join this company do NOT join their Digital/Electronic Services team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Vistaprint full-time (more than an year)

    Pros

    - somewhat modern company
    - there's some good pockets of team within the company that are technology intensive and a great place to be in
    - Great place to be in if you like product development, product management or marketing

    Cons

    - Heavy politics, lots of white men with huge egos been here more than 5 years and ruling their capabilities
    - Limited freedom of opinion

    Advice to ManagementAdvice

    Please ensure some of your middle management in capabilities are eliminated for a better organization

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 3 people found this helpful  

    Vistaprint seems to be trying, but often falls short.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Lexington, MA
    Current Employee - Senior Software Engineer in Lexington, MA

    I have been working at Vistaprint full-time (more than 3 years)

    Pros

    * Competitive salary and benefits, some of the best in the area.
    * Weekly view events for socializing.
    * Excellent onboarding process
    * Very tight-knit culture on some teams (might be seen as a negative to some)
    * Flexable working hours
    * Pretty reasonable work-life balance compared to other companies. The on-call aspect may be annoying to some, but generally is not too impactful to every day life. However, you often feel like you have to stay to get more done due to constant distractions and time-sinks that prevent you from getting your actual tasks finished.

    Cons

    * Parking - They'll advertise "valet" parking, but it really means that you'll have someone drive your car every morning if there isn't a spot. If you did find a spot, it means you'll be waiting for the valets to move the cars that are blocking you in when you want to go home because there are far more cars than there are parking spots. Pretty terrible if you have to be somewhere after work because it's unpredictable how long you'll have to wait to get your car, and discourages lunchtime errands or socialization.
    * Repetitive work
    * Growing very quickly, and it's not the "start-up" feel that recruiting will often claim it is.
    * Management will often move so quickly that they don't think things through. For example, many projects aren't well thought-out, so far more time is spent on them than originally estimated, or in the opposite case - far more time is spent on something than there should be.
    * Lots of overhead / meetings that prevent "real work" from getting done.
    * Nonperformers are kept for a long time, bringing down morale and causing more work for those who have to clean up after them.
    * Few opportunities to grow professionally due to size of company unless someone above you leaves.
    * Massive legacy codebase which they are working to improve, however, as with many other things in the company, it's hard for one to believe that the old code will ever truly be retired for the new architecture in development. It's very frequent that other teams will break functionality related to your team due to the tight coupling and dependencies between teams.
    * Location - A soulless lexington office park.
    * Poor performance recently has resulted in low percentages of the target bonus payout.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    Great company. Challenging culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Lexington, MA
    Former Employee - Anonymous Employee in Lexington, MA

    I worked at Vistaprint full-time (more than an year)

    Pros

    Beautiful campus with state of the art tools to work with. Great opportunities for the right person and the pay is good. Very successful company with few layoffs. Benefits are very good and they have a nice program that gives employees a 5 week "break" after they've worked there for 5 years. This is in addition to regular vacation time so it's really a sweet deal if you hang in there that long. They have a solid sales record and are constantly improving and building on their product line.

    Cons

    During my tenure there I witnessed a lot of turnover. The company was still fairly young and roles and responsibilities were shifting constantly. This created considerable tension in many areas within the company and corporate politics were an ever present dark cloud overhead. They also used a 360º Review process that allowed anyone to submit feedback for any fellow employee. Not good in a politically charged environment where many individuals were competing for the opportunity to move up. I suspect others would paint a brighter picture of life there and I suspect others would paint a darker one but I would go in knowing that there will be politics, be absolutely sure you're fully ready to hit the deck running and expect your job to change regularly.

    Advice to ManagementAdvice

    The 360º review process was causing undue friction and was also a 3 month process that cost the company much time and, I suspect, a few good employees. Take a good hard look at what it is really doing for the company and either modify it or stop using it.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9. 3 people found this helpful  

    Not very Happy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Lead QA Engineer in Lexington, MA
    Current Employee - Lead QA Engineer in Lexington, MA

    I have been working at Vistaprint

    Pros

    Pay and Benifits are excellent. Some groups are very good in treating their employees. QA automation & DSS groups are awesome.

    Cons

    Watch out where you are going to. Some groups are pretty nasty to hang in. People get treated without respect in some groups and they set you for failure.

    No opinion of CEO
  10. 3 people found this helpful  

    Terrific, hardworking colleagues BUT...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supplier Quality Manager in Winterthur (Switzerland)
    Former Employee - Supplier Quality Manager in Winterthur (Switzerland)

    I worked at Vistaprint full-time (less than an year)

    Pros

    Terrific pay, great colleagues, regular networking session

    Cons

    Management not adhering to corporate values, unclear strategy, managers tend to pitch former experience too much

    Advice to ManagementAdvice

    I resigned from a wonderful job in a great company to join Vistaprint only to leave after less than a year. Vistaprint reels you in with a terrific compensation package, an attractive performance bonus scheme, and other perks, like constant overseas travels and frequent networking activities outside of office hours. After biting the bait, I realized I was surrounded by really terrific colleagues who knows what they are doing, and are clearly best in class in whatever they're doing. However, the fairy tale ends there. I was unfortunate to have a manager who seemed to have a work ethic that leaves much to be desired for. He was constantly missing meetings, was always late for work (or didn't even show up in the office!) on Mondays and Fridays, and was constantly on the roam in the office clueing in on the latest workplace gossip. Worst of all, he was even using material from his former employers and passing them off as his own without bothering to remove the names of his former companies from said documents. In addition, my manager had extreme difficulties reporting out bad numbers in management meetings and was constantly looking for ways to "sweeten" figures. On top of it all, I was not given the opportunity my job as my manager was eventually the one taking the overseas trips to visit suppliers. And oh... I never got to see meeting reports out of those visits. :-)

    In the end, I decided to leave the company, and ended up regretting having joined Vistaprint in the first place. In hindsight, it was a valuable lesson: not everything is all about money and bonuses. Being happy in your job has a lot to do whether you and ypur manager share the same values, and in this case, for me at least, it wasn't. – less

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11. 3 people found this helpful  

    Shitty American culture for robots

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Manager
    Former Employee - Marketing Manager

    I worked at Vistaprint full-time (more than 3 years)

    Pros

    - Live in BCN
    - Sports/ Beach during lunch breaks

    Cons

    - Promotion gets done via friendships
    - If you have a life outside the company and dont adhere to the shallow American values of profit only you wont like it
    - New people get promises on career opportunities that vanish due to shitty middle management of inexperienced managers
    - Good people leave the company quick
    - Team of friends established poor reign of managers in the mid-senior hierarchy
    - Try to adapt FREE product culture in the EU which is not part of their core markets so they keep loosing market shares
    - Cheap "Made in China" products and lies about the value make it a "never again" experience for customers
    - They know about required cultural adaptation to establish them better in the EU but ignore them for short term "Wall Street" promises on published results

    Advice to ManagementAdvice

    - Respect and engage on findings from your research team, they know your clients Senior Management doesn't!

    Recommends
    Negative Outlook

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