Vitacost Reviews

Updated July 23, 2015
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2.6
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Recommend to a friend
Approve of CEO
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Jeffrey J. Horowitz
19 Ratings

Pros
  • Sunny state, nice area and plenty of walking sidewalks around the complex as I walk a lot (in 2 reviews)

  • some nice people to work for and with, (in 2 reviews)

Cons
  • Nice people, but warped leadership, particularly all C level employees and IT (in 8 reviews)

  • Not a very productive work environment (in 6 reviews)

More Pros and Cons

31 Employee Reviews

Sort: Popular Rating Date
  1. Salary review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse Associate in Las Vegas, NV
    Current Employee - Warehouse Associate in Las Vegas, NV

    I have been working at Vitacost

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    You get your overtime and plenty of it when business is good. You want too explain that something is not working properly and they just rig it up too get by, then say you broke it.

    Cons

    Not giving raises every year, its like every 2 years. And they play favorites under their wings for advancement.

    Advice to Management

    Pay attention too your hard workers.


  2. Its ok

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Support Representative in Linwood, NC
    Current Employee - Customer Support Representative in Linwood, NC

    I have been working at Vitacost (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Get to work on a computer and talk to people all over the world. decent hours for the most part. Holiday pay and benefits

    Cons

    You get stepped over for jobs that you've been helping with for years to someone else. Never appreciated

    Advice to Management

    make your team feel welcome and loved not like slaves


  3. Helpful (3)

    Great Company.

    Current Employee - Administration
    Current Employee - Administration

    I have been working at Vitacost

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Best work hours. Free lunch. Paid vacations Promoations area great Luncheons are good Benefits to employees are hunch

    Cons

    Long hours Nasty workers Hot humid offices


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (3)

    Bad

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Vitacost full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    benefits are pretty good and paid holidays

    Cons

    Management is awful, they do not know what they are doing. Just a bad place to work

    Advice to Management

    You need to clean house starting with management


  6. Helpful (1)

    Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandising in Boca Raton, FL
    Current Employee - Merchandising in Boca Raton, FL

    I have been working at Vitacost

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The new management team has dramatically improved the working environment. I have been an employee for over 2 years, and the positive changes that have been made since the acquisition by Kroger, the removal of the former CEO, and and the new management team have been noted and appreciated by the associates at HQ. it feels like a brand new company, with a lot of growth opportunities in the future. The CEO mentioned below ( Jeff Horowitz ) is no longer the CEO, and this has been a very positive development both in the working environment and the growth prospects.

    Cons

    The headquarters team is very lean, and will need to beef up if they want to achieve the results they talk about

    Advice to Management

    Keep up the good work


  7. Great Place to work, and improving everyday

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Boca Raton, FL
    Current Employee - Manager in Boca Raton, FL

    I have been working at Vitacost full-time (More than 5 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Medium size company backed by large multi-billion dollar corporation.People take pride in roles. There is opportunity for growth if you work hard and are self motivated. Employees treat each other with respect and collaboration. The work is fulfilling, and the company is growing at rapid rates far above any other company in this economy. Really smart people who are extremely helpful in building greatness together, all out for the same goal… More aligned than any other company I have ever worked for. Senior leadership is smart, motivating,upbeat and supportive. The leadership treats you like people, not like "staff"--- People are 'KIND' to one another, and extremely helpful

    Cons

    There are still some people at this company that are not here for the right reasons, or are burnt out from previous leadership, and not happy. Those people should look at the positive side of things, or should look for other opportunities and not try to bring others down.(change the people or change the people) Its not the prettiest work space, and the lack of space can feel confining. The open work space is not for everyone. The biggest issue I can see is that people that move on from here feel the need to take to glass door to complain, they were unable to bring their negative mentality to "take down" the company while they were here, so they lash out once they leave, or were let go for poor performance. Not everyone will be a good fit within a role, to come to glass door and complain once you've left speaks more about the past employee that left than the company itself. Overall this place is a great place to work.-- Biggest Con… That Glassdoor even exists.-- The negative people on here are PURE sour grapes, and this site shouldn't influence others from joining such an innovative, upbeat and fun company. I have been with the company over 5 years, and have had ups and downs like every other company-- this company's work life balance is second to no other retailer, or commerce company.and the atmosphere gets better with every single day!--


  8. Vitacost is a great place to work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Vitacost full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Being here is like being part of a family. Everyone is engaged and has a sense of ownership of what we're building together. There is a strong belief in our future. Worklife balance is good and I have an upward career path that is clearly communicated. There are so many exciting opportunities ahead! The culture here is upbeat and energetic, but relaxed and casual at the same time. It's a fun place to work. We also often get free products and have a shop in the office where we can buy low-cost healthy snacks, and there is a gym. It feels good to work for a company that is improving people's health and the quality of their lives.

    Cons

    The office isn't beautiful or modern, but that will change.

    Advice to Management

    Keep being awesome!


  9. Helpful (1)

    Great spot for starting a career.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Sourcing Manager in Boca Raton, FL
    Current Employee - Product Sourcing Manager in Boca Raton, FL

    I have been working at Vitacost full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    It's a great place for starting a career if you have no previous office experience. Gets you hands on all aspects of the business.

    Cons

    They play favorites and when do not hold their employees accountable for meeting deadlines. If you already have an established career, this is probably not the best fit for you. Limited ability for career growth.

    Advice to Management

    Hold employees accountable for the things you ask them to do.


  10. Helpful (3)

    One of the most unprofessional companies I have ever worked at.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Lexington, NC
    Current Employee - Customer Service Representative in Lexington, NC

    I have been working at Vitacost full-time (Less than a year)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    On a positive note, the merger with Kroger may hopefully instill some of Kroger's employee centered management into this company, hopefully!

    Cons

    My honest review as of today of this company within the customer service branch: Customer service is already a stressful job and the management department did not help make this position any easier. The management has not been trained properly for the positions they were given and it shows daily in the work that is done. There is a huge issue with favoritism and unequal work conditions as far as the consistency of enforcing the rules. For some employees rules are enforced and for others rules are simply words on a paper that mean nothing. The pay is very minimal for the positions you are in ($10.78/hr) but the benefits are a little better than normal as far as the medical, dental, vision, etc. The PTO is a joke because of the process of using the PTO hours earned. (Another area where favoritism is showed with who gets PTO approved and who does not.) There is no open culture to share feelings, concerns, or comments with upper management. There is no real room for advancing per say. Advancement with this company is a team lead and that's really as far as I have seen or heard of in a while. The other position over team lead to advance to can only be obtained if one of the 3 leaves. There is, at random times, room to move to a different position (special teams, etc) but this too is given by favoritism and not qualifications all the time. I think the lack of training with management before the positions were given is the core reason why this company experiences high employee turnover and a huge employee job dissatisfaction. On a positive note, the merger with Kroger may hopefully instill some of Kroger's employee centered management into this company, hopefully!

    Advice to Management

    TRAINING! TRAINING! TRAINING!


  11. Work for a Fast-Moving Company with Integrity all the way to the top

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Web Developer in Boca Raton, FL
    Current Employee - Senior Web Developer in Boca Raton, FL

    I have been working at Vitacost full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Executive Integrity 3 weeks for a typical technology advancement project vs. 6 months minimum anywhere else I've worked Autonomy Opportunity to drive business strategies and contribute in multiple ways including helping to set technical direction

    Cons

    open office layout (personally I like it though because of the ability to connect & converse directly with our Executives including the CEO)

    Advice to Management

    Continue the unofficial policy of waiting however long it takes to find the right people, rather than settling on someone just to fill a position. In my opinion this is why we have the highest-performance IT Team I've ever encountered in my career.



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