Vocus Reviews

Updated July 24, 2015
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Peter Granat
1 Rating

Pros
  • There is a great work-life balance here (in 16 reviews)

  • There is a casual work environment that gives a lot on the job perks and company outings (in 27 reviews)

Cons
  • cant say the same for upper management (in 16 reviews)

  • Less than 10% of sales reps actually hit quota although they will stress every single day that you need to be hitting quota (in 15 reviews)

More Pros and Cons

27 Employee Reviews

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  1. Sales rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Beltsville, MD
    Current Employee - Sales in Beltsville, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Vocus full-time (More than 3 years)

    Pros

    The pros are slowly dwindling. The office used to be fun and exciting to be in. Now most everyone is gone and it's become a very depressing place to be. It's like a graveyard.

    Cons

    The new management doesn't give a crap about the staff. They are probably trying to get to the exit strategy where they will collect their pay days and move on. There is no direction, no leadership and certainly not clear plan. All of the talent is leaving from both companies. The leader of sales at the moment doesn't know what she is doing and it is clear that she lacks experience to lead a sales organization to success. The rules constantly change and at times make no sense.

    Advice to Management

    Invest in your teams and do what is right. Create an environment that people want to be at. Stop buying and start building. You have great resources and don't know how to structure them for success. Find people who know how to run successful sales organizations and trust them to right the ship otherwise people will continue to leave because it seems like a bottomless pit.


  2. Helpful (2)

    Systems Administrator - Ops

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Administrator in Beltsville, MD
    Former Employee - Systems Administrator in Beltsville, MD
    Doesn't Recommend
    Neutral Outlook

    I worked at Vocus full-time (More than 3 years)

    Pros

    Broad range of technologies and unfettered access to learn them all.

    Cons

    Required to work 48 hour on-calls with no additional compensation Required to work 3rd-Shift with no differential Ineffective management and communication Unprofessional Different people held to different standards; no consistency in policy, process or corrective action High turnover Never back-fill open positions; lack of resources to support 24/7 production environment

    Advice to Management

    I'm not sure how you can fix a department that's been broken since it's inception with the same leadership that perpetuates the same idiocy.


  3. Helpful (1)

    Dropped for no reason.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development Associate in Beltsville, MD
    Current Employee - Business Development Associate in Beltsville, MD

    I have been working at Vocus full-time (Less than a year)

    Pros

    Great intoduction to sales. Managers will coach you.

    Cons

    Directors have no idea who works for them.

    Advice to Management

    Does not matter they were all fired


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  5. Helpful (4)

    And the hits just keep on coming...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Director in Beltsville, MD
    Former Employee - Sales Director in Beltsville, MD
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Vocus full-time (More than a year)

    Pros

    The amenities........ That's it....really it is

    Cons

    I can't believe they're rolling even more people out of there. It seems as though every month a former colleague is reaching out for work. What is going on.

    Advice to Management

    I hope you know what you're doing. AT least for the sake of those left standing.


  6. Helpful (2)

    Disorganized

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Executive in Beltsville, MD
    Former Employee - Sales Executive in Beltsville, MD
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Vocus full-time (Less than a year)

    Pros

    office culture--relaxed, great direct sales managers

    Cons

    cant say the same for upper management. zero organization internally. sales/marketing structure and business development support was brutal

    Advice to Management

    time to revamp sales/marketing structure with business development


  7. Helpful (1)

    highly disappointed

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development Associate in Beltsville, MD
    Current Employee - Business Development Associate in Beltsville, MD
    Doesn't Recommend
    No opinion of CEO

    I have been working at Vocus full-time (More than a year)

    Pros

    great people, atmosphere and facilities

    Cons

    false hope, constant changes and no room for growth


  8. Helpful (2)

    Don't be fooled

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Executive in Herndon, VA
    Former Employee - Sales Executive in Herndon, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Vocus full-time (More than 3 years)

    Pros

    The money. But no stability. Beware

    Cons

    Massive firing every quarter. Employees are forced to write positive evaluation. Upper management speak poorly of thier employees. “Beware recent college - New college grads get herded to this place with lots of false promises, I always felt bad for them. Do your research prior to working for this company. Wouldn't recommend this job to anyone not even someone I hated.

    Advice to Management

    Get it together.


  9. Helpful (1)

    If you don't mind lying, work here!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Sales Executive - Small Business in Beltsville, MD
    Current Employee - Software Sales Executive - Small Business in Beltsville, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Vocus full-time (More than a year)

    Pros

    Environment Colleagues Good money Cool Product Free trips Free drinks and candy Different food truck everyday (but it's not free)

    Cons

    Management encourages lying and cheating to make a sale. The product is good, but it's not great and there's so many issues with it that no one wants to talk about- they'd rather slap a bandaid on broken arm.

    Advice to Management

    COMMUNICATION. Stop trying to hide things because everyone finds out anyway and then you guys look like liars.


  10. Helpful (6)

    Today was my last day after 2 years!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - New Sales Representative in Beltsville, MD
    Former Employee - New Sales Representative in Beltsville, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Vocus full-time (More than a year)

    Pros

    The main office is a fun environment with lots to do. Everyone dresses pretty casual and we're all basically the same age. These are all things every other review is saying, so let's move on....

    Cons

    Things have changed majorly since I first started! My last Glassdoor review was honest, but I still felt like it was a great place to work. I no longer feel this way and since I was robbed of an opportunity to speak to my directors' boss (yea, he didn't even say bye after 2 years of hitting my numbers...) here is what I would have said: When top talent isn’t performing there’s usually more to it than lack of focus. It’s really unfortunate that upper management does not take the time to continuously develop their top talent, aside from consistently throwing metrics in their face and calling it “motivation”. Any top performer is always conscious of their numbers so during a dry-spell support from your superiors would go a long way and show that they’re committed to their employees’ growth. More recently it has been all about numbers and metrics at Vocus, which has been fostering shady behavior. Everyone knows what’s happening, and it’s clear that management is looking the other way because all that matters is revenue. This is discouraging to anyone who doesn’t want to succeed that way. I was not performing because I won’t cheat a co-worker out of an opportunity and I won’t lie about services we provide. I do not believe in what we're selling anymore, and I don't trust that there's anything being done to support my role. Why are we not ranking on search engines for any marketing keywords (i.e. online marketing, online marketing platform, marketing automation, etc.), but we are for PR terms (i.e. free press releases, news monitoring, etc.)? Why do the majority of our D2R leads have no idea they signed up for a demo? Why are there no recent case studies for VMS? Why is Vocus the only company that still requests an upfront payment for an Enterprise solution? These are questions I’ve had for over a year and since they still haven’t been addressed I can only assume it’s not a priority. My prospects have very similar questions (if not the exact same ones) and I can no longer dance around the truth. I am not some bitter employee who was fired and wants to bash Vocus; I left on my own terms after a few months of being unhappy. I am so thankful for the skills I learned at Vocus; selling a dream and asking for money up front isn’t easy. If you don't mind bending the truth and sneaking behind coworkers backs to be successful then Vocus is a great place for you!

    Advice to Management

    Listen to your employees!!! You all are so far removed from the sales floor and what real customers are saying that you don't get how we struggle. It's not just in new sales, it's account executives and the marketing department as well. We're all saying the same things over and over and over again, but you only seem to care about revenue. No one wins when our backend and front-end aren't on the same page. You will continue to lose top performers if you don't talk to them and fix the things that have been wrong for years.


  11. Helpful (1)

    Never met one happy person at Vocus in over a year

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Beltsville, MD
    Former Employee - Account Executive in Beltsville, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Vocus full-time (More than a year)

    Pros

    Free coffee, nice gym, and friendly IT support

    Cons

    Very unethical business. They hire and fire so fast you can come in and be fired by noon. They had plans to fire a dozen of my peers immediately after the holidays and did not tell anyone. They encourage people to 'like' them on social media and copy&paste reviews into Indeed and GlassDoor. I mean, its a PR company. I worked there for almost a year before they pulled the plug on my entire department without warning. I worked at the HQ do not think I saw the same person twice because of the turn-over rate. It is an exciting suite of products, but the management is very shady in how they work. And if you have been contacted by a Vocus "Talent Acquisition Specialist" you are in the right place. Ask SPECIFIC questions because they like to be vague. If you ask the recruiter about this review, they will likely tell you "just like with any sales type position there are bad apples" or "some people do not leave on good terms." I'm here to tell you that I did leave on good terms, and have song long-standing friends because of Vocus. I chose to leave as soon as I realized I was being lied to and did not want to have any part in a company this unethical.

    Advice to Management

    Stop bloating your sales force with college students and young professionals. They are people, they have careers. They are not dispensable like you think. And do not try to pump up your image on review sites.



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