W.W. Grainger

  www.grainger.com
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W.W. Grainger Reviews

Updated August 19, 2014
Updated August 19, 2014
504 Reviews

3.5
504 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
W.W. Grainger Chairman, President, and CEO Jim Ryan
Jim Ryan
331 Ratings

Review Highlights

Pros
  • Cohesive Strategy integrated throughout the company, Great Benefits (Profit Sharing (in 115 reviews)

  • Company strives for work/life balance and provides opportunities for growth (in 25 reviews)


Cons
  • The company projects a strong work/life balance, but in reality this is hardly the case (in 13 reviews)

  • Middle and upper management was very disappointing (in 16 reviews)

More Highlights

141 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Management

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good Benefits with a strong profit sharing program. Salary is about average.

    Cons

    Lack of focus from leadership, so everything is a priority. Leadership lacks real leadership skills and experience.

    Advice to ManagementAdvice

    Set a clear actionable vision and focus on developing Leadership talent.

  2.  

    Career Advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Distribution Center Associate  in  Fort Worth, TX
    Current Employee - Distribution Center Associate in Fort Worth, TX

    Pros

    Company has excellent benefits. There is no 401K to contribute into. The company supports the retirement plan and overall a person will receive a better plan this way. This year employees received @ 21% of their yearly salary to go towards their retirement.

    Cons

    Inconsistency of processes and advancement promises. I was told one thing during my interview concerning a supervisory career from the process manager; they were impressed about my collegiate accomplishments- this was the reason I took the position as order picker. I was told to learn the process now it's a different story; yes I'm looking to resign.

    Advice to ManagementAdvice

    Be honest with your employees and recruits. Depending on what a person is looking for, I would not recommend this company just because of management inconsistency with career advancement.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3.  

    Been there 2 years

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Sales Representative  in  Fort Worth, TX
    Current Employee - Territory Sales Representative in Fort Worth, TX

    Pros

    Ethical company with ethical work practices

    Cons

    Work aholics
    you can go most places and get higher pay

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5. 1 person found this helpful  

    Tale of one company with many faces

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Process Manager  in  Lake Forest, IL
    Current Employee - Process Manager in Lake Forest, IL

    Pros

    Good benefits, great co-workers, awesome profit sharing, stable company with longevity, many business units and areas to move around to.

    Cons

    Lack of promotional opportunities for people of color (outside of sales). Overall diversity numbers are good horizontally, but as you travel up the pyramid there are very few people of color in senior leadership positions. The company has many "BRGs" business resource groups (affinity groups); but this does not translate into opportunity for people of color.

    Promotional opportunities are selective--very political. You must know individuals and they must know you. Retention is an issues (especially for new employees with fresh ideas). Leadership does not seem to value tenure employees.

    New managers with very little people people skills are constantly being promoted into management position because they might have been good at managing a process; or "knew" someone; but have no clue how to motivate a team.

    Company is 20-25 years behind in technology, systems, and reporting.

    Advice to ManagementAdvice

    Leadership does not seem to value tenure employees. Tenured employees drive far greater value than those who are "cycling through" the business. The average age now seems to be 25.

    Take a more practical approach to the diversity issues within the organization. There are many areas of the organization where people of color in management positions are under represented (ie: product management, brand, inventory, and several within supply chain). Create programs to support growth & development your existing employee base. You are real good at hiring in "leaders of color"; but get a grade of "F" on developing and promoting your existing employees of color.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    not the best place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Niles, IL
    Current Employee - Anonymous Employee in Niles, IL

    Pros

    Employee Pension; great for a person who doesn't want to grow in their career.

    Cons

    No growth opportunity. They promote who they like and not necessarily the most qualified person.

    Advice to ManagementAdvice

    horrible

    Doesn't Recommend
    Approves of CEO
  7.  

    ON SITE SERVICE CONSULTANT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - On Site Service Consultant
    Current Employee - On Site Service Consultant

    Pros

    Good company, benefits are solid, profit sharing is great, salary is decent good job security work conditions are ok. Innovative growing company

    Cons

    Not much training, not much opportunity for development or promotion, company is focusing on a youth movement of young college grads and not paying very good salaries

    Advice to ManagementAdvice

    Diversity does not mean quality. And the youth movement of hiring college grads for no money offers no value or experience to the customers or internal team

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Good company but work life balance is out of whack.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Commercial Account Manager  in  San Francisco, CA
    Current Employee - Commercial Account Manager in San Francisco, CA

    Pros

    The retirement (profit sharing) benefits are fantastic. There is a high level of engagement from all departments. Company operates very efficiently. Good visibility of upper management to the field. Big focus on barrier removal. If someone tells you no, and you have a good reason that your request should be granted, tools in place to get your request to upper management for review.

    Cons

    The expectation is that Account Managers have 20 hours of Customer Face Time, District Sales Managers 26 hours (not including Travel, Prep, or Follow Up) which basically accounts for your whole week when you include drive time. This leaves you with many busy nights working to prepare for upcoming appointments and following up on everything you have committed to customers or your team. Realistic expectation for hours worked weekly is 50-60. Grainger has gone through some law suits lately regarding this, but nothing has changed. In fact, expectations and accountability around face time have increased. Health and Dental Benefits are below average. Goals are very high, less than 25% of the sales force achieved their plan and received bonus (variable pay) in the first half of 2014 which has created a lot of unhappy sales people.

    Advice to ManagementAdvice

    Make goals reasonable, keep pricing competitive (of course it has to be high to pay for the stock levels and extra services, but come on, it's getting ridiculous), ensure work life balance for the sales force.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Stable company to work for with excellent benefits. Company is growing - senior management is focused on profitability.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Commercial Account Manager
    Current Employee - Commercial Account Manager

    Pros

    Opportunities to advance, good benefits, strong profit sharing account.

    Cons

    Big company that's a bit top heavy with management. Work-life balance is a little off for salaried positions. Company encourages development and career moves within.

    Advice to ManagementAdvice

    Better work-life balance for employees that are working in a salaried role.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Great place to start in an established position.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Its a good team environment and great place to work.

    Cons

    There isn't a lot of opportunity to move forward with career goals.

    Recommends
    Positive Outlook
  11. 1 person found this helpful  

    Good experience, great benefits, changing culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Lake Forest, IL
    Former Employee - Anonymous Employee in Lake Forest, IL

    Pros

    When I first started the company and people were great to work with. There was a lot of comradery and working together as a team. The benefits are very good and get much better the longer you are there.

    Cons

    The culture is changing and becoming much more political. A lot of layoffs are causing people to watch their own backs. The product management team gets a lot of perks while the marketing team does not (almost like they are in different companies). It is difficult to be promoted, unless you are politically savvy.

    Advice to ManagementAdvice

    Becoming cut throat to get ahead is taking its toll and forcing people to look out for their own best interests. This culture shift is not good for the long run.

    Doesn't Recommend
    Approves of CEO

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