W.W. Grainger Reviews

Updated June 21, 2015
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122 Employee Reviews

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  1. Helpful (1)

    Grainger Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at W.W. Grainger full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    None over the past year

    Cons

    Micromanaging leadership. Very few opportunities outside of sales without relocating to Chicago


  2. Graingerh

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at W.W. Grainger

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    pension is a good thing as long as they don't change it

    Cons

    management quite heavy, too many VPs

    Advice to Management

    trim the VPs in the organization


  3. Helpful (3)

    Very tough place to make money

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Atlanta, GA
    Current Employee - Account Manager in Atlanta, GA

    I have been working at W.W. Grainger (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Profit sharing trust has been second to none, but is being cut in half starting in 2016. Good upward job mobility if you work in Lake Forest, are willing to relocate or live in a major metropolitan market.

    Cons

    Very low morale among most AM's. Would you want to sell for a company who's model only allows forty some odd percent of AM's to be over sales goal? The company routinely gives its sellers obscene double digit growth goals and sets them every six months. Good fundamental selling, or small ball will not be rewarded. The only sellers achieving sales plan are the ones who either hit a big project, or have a large plant or two where we have won a robust national agreement. The comp plan metrics are cumbersome and frustrating. This company was built on the high margin spot buy business, but is demanding that we capture the planned consumable spend from the vertical and local distributors who gladly operate at lower margins and can provide relatively the same service. This was a nice place to sell for "back in the day" but within the last decade the expectations have become unrealistic, the pressure high and your work day very prescriptive. Did I mention you will have a very hard time making money in this role??

    Advice to Management

    Make some large offensive acquisitions and fast! You are not going to grow your market share at the pace you would like to purely on the backs of sellers. When looking at sales force expansion and coverage optimization you need to really consider local intelligence. There are many medium to even large customers these days that do not want to see an Account Manager unless there is a problem. These don't need formal coverage. There are many AM's that see less than half the accounts they are assigned and it's often not because they don't have time. Those customers just don't have any interest in having an Account Manager work with them on a regular basis. Times are changing fast and customers are the ones dictating how they want to be covered by sellers. Listen to them and adjust...


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  5. Helpful (1)

    Territory Sale Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at W.W. Grainger

    Pros

    Great training, amazing culture, and outstanding benefits.

    Cons

    The hourly wage and commission structure is not align to the amount of renevune generated.


  6. Helpful (2)

    Account Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Raleigh, NC
    Former Employee - Account Manager in Raleigh, NC

    I worked at W.W. Grainger

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    You will meet some really young motivating professionals with great coaching skills. It's hit or miss on who will contribute to your growth. But if they see something in you they will invest in your growth within the company.

    Cons

    If you're not in the in crowd they will find any way or reason to push you out. A lot of the Senior management are given a lot of power. I've seen a lot of this power be abused in the form of bullying, sexual harassment and intimidation. If your not willing to be biased and grimy you will be out! You see people who call themselves Christian participate in unethical behavior. Not everyone is bad, but a lot of the senior leadership team members abuse their power and fraternize with their team.

    Advice to Management

    INVESTIGATE


  7. Helpful (1)

    3 year DC Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse Associate in Roanoke, TX
    Current Employee - Warehouse Associate in Roanoke, TX

    I have been working at W.W. Grainger full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    PST if you are fully vested.
    Good benefits.

    Cons

    My direct leadership is un-professional and immature. A lot of favoritism. If you're not in their "clique" then you will not have great days at work. Daily conversation amongst employees are who is hiring and where at. First year turn over is horrible. Can't seem to keep new employees... I wonder why? Within the last year 4 managers have "stepped down" from their positions or left the company. When i was first hired with Grainger I was given a lot of opportunities to advance but all suddenly changed when I had a disagreement with a member of our leadership team.

    Advice to Management

    Listen to your employees who are actually out there doing the work. Quit pulling strings from your desk and actually walk out and see whats going on.


  8. Helpful (1)

    very bias and unfair

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - DC Associate in Minooka, IL
    Current Employee - DC Associate in Minooka, IL

    I have been working at W.W. Grainger full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    pay, profit sharing. benefits

    Cons

    I still haven't grasped the concept as to why inexperienced employees are moving up the ladder so quickly. This can be a very scary situation in the near future. As a stable company it is so risky to involve employees into higher positions that have no knowledge how to run a department let alone a business. Most of our managers are not well educated in this type of industry. This is a billion dollar industry and upper and lower mgmt has been making decisions that just are mind bottling. This is not a company to feel secure when employees are promoted by their friends. This company is very bias, racist, and male chauvinistic. But if you are in it for the long haul then stay quiet and don't cause attention to yourself. If you are the type to speak up then don't bank on moving up. Because it won't happen. Anytime an employee cut himself and not have to take a drug screening says a lot. or if one employees provokes another employee to be mean and gets promoted says a lot. They are not family oriented and have no structure. I feel sorry for the babies at Grainger because they will be raised to be corrupted and not able to think for themselves... Going back to the basics is out of the question as i have read other reviews, and mainly because of technology and the new "culture".. The new college grads have not a clue how to communicate with employees. Everything that comes up, there is always some fabrication involved. Even employee children that have been hired as temps only the Afro-Americans never made it as Grainger employees. Its very ridiculous as to the setup for success bs, because this company think investors are gonna keep investing they should have another thought .

    Advice to Management

    For some odd reason employees should be happy to work for you and help you meet these unrealistic goals, well don't loose any sleep on it.. because majority of them are only there for the income and benefits anyway and just to meet expectations and not go over and beyond. that whole scenario alone is hurtful to the ones that really work hard, because they won't be recognized anyway. make decisions based on work performance and not association. footnote: all Afro-Americans are not bad people because at the end of the day it takes a diversified culture to take any industry to the next level. This is for those who are suited for constructive criticism.


  9. Helpful (4)

    I would say that my experience was negative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Chicago, IL
    Former Employee - Account Manager in Chicago, IL

    I worked at W.W. Grainger full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Major corporation,Competitive Pay, Good Benefits, time-off policies

    Cons

    A lot of turn over and restructuring.

    Advice to Management

    Management does need to focus on staying on track with account manager's personal growth


  10. Helpful (4)

    Love the company but they force you to hate them and the job. Government Account Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Chicago, IL
    Current Employee - Account Manager in Chicago, IL

    I have been working at W.W. Grainger full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Great benefits and Personal Time off. Lots of room to advance if you make the right connections. This place could be great if you'd get out of your own greedy way.

    Cons

    As an Account Manager, you grow your business but they give you two goal increases per year which makes it impossible to be 100%+ to goal consistently. One year you can make 120K followed by only salary @ 60k. I've seen it before.

    Advice to Management

    Understand you should be steadfast in your commitment to your sales force. There's more to success than your stockholders and all your damn sales projection reports. If you build your territory, why in the hell would you expect that person to make less? Shame on you for forcing good employees to seek employment elsewhere.


  11. Helpful (1)

    Great company, complicated processes and poor management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Kansas City, MO
    Former Employee - Anonymous Employee in Kansas City, MO

    I worked at W.W. Grainger full-time

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Financially healthy company that leads the industry in industrial sales and customer service. Decent salaries and expense reimbursement. Great accommodations when traveling.

    Cons

    Increasingly tedious administrative work for Account Managers. Incredibly micro-managed. Poor Sales Managers that are shoddy and puppets for VPs. Politics plays a HUGe role in any promotion opportunities.

    Advice to Management

    Value Account Managers and get out of the way so they can Sell. "Head Chop" mentality will bite back one day and the way you treat people as numbers is a tragedy.



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