W.W. Grainger Reviews

Updated August 3, 2015
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128 Employee Reviews

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  1. Helpful (1)

    Decent company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Boston, MA
    Former Employee - Sales in Boston, MA

    I worked at W.W. Grainger

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Profit Sharing, benefits were decent

    Cons

    Lack of advancement, benefits are ok,

    Advice to Management

    Communicate, develop your teams....


  2. Helpful (2)

    Commercial Account Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commercial Account Manager
    Current Employee - Commercial Account Manager

    I have been working at W.W. Grainger (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Good people in the company.

    Cons

    Pricing is not competitive. Too much to do instead of customer facing time.

    Advice to Management

    Smaller territories. More competitive pricing. Better sales credits


  3. Helpful (2)

    Better keep looking!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Robbinsville, NJ
    Current Employee - Anonymous Employee in Robbinsville, NJ

    I have been working at W.W. Grainger

    Pros

    OK Compensation for people out of high school, not college Good benefits Profit Sharing is a plus only if you are there for 5 years!

    Cons

    PTO time is a good thing if we can use it! Calendar has been blacked out for the next four months leaving no days open to current employees! What is good about having PTO time if we can't use it! Need more than two call out days a year! There is no work life balance! Mandatory overtime and no end time in the course of the day! High turnover rate! People constantly getting fired or quitting! Upper management favors certain employees and if you have a problem you are better off keeping it to yourself because they are not helpful!

    Advice to Management

    Stop hiring people that don't want to work! Listen to your employees and be fair. Treat others equally and you will get more respect!


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  5. Improve Morale

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - UPS Packing Supervisor in Oswego, IL
    Former Employee - UPS Packing Supervisor in Oswego, IL

    I worked at W.W. Grainger (More than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Good company to work for.

    Cons

    Management team treats employees poorly causing high employee turnover.

    Advice to Management

    Improve your people skills


  6. Not impressed

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at W.W. Grainger

    Pros

    the Grainger Show in Florida is amazing Some of the employees are fun to work with

    Cons

    Every movement you make is tracked by the company, they can view at all times where you are and when Company is talked up a lot

    Advice to Management

    Train employees on basic knowledge of products Higher salary and remove the car trackers


  7. Helpful (1)

    Grainger Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at W.W. Grainger full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    None over the past year

    Cons

    Micromanaging leadership. Very few opportunities outside of sales without relocating to Chicago


  8. Helpful (6)

    Very tough place to make money

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Atlanta, GA
    Current Employee - Account Manager in Atlanta, GA

    I have been working at W.W. Grainger (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Profit sharing trust has been second to none, but is being cut in half starting in 2016. Good upward job mobility if you work in Lake Forest, are willing to relocate or live in a major metropolitan market.

    Cons

    Very low morale among most AM's. Would you want to sell for a company who's model only allows forty some odd percent of AM's to be over sales goal? The company routinely gives its sellers obscene double digit growth goals and sets them every six months. Good fundamental selling, or small ball will not be rewarded. The only sellers achieving sales plan are the ones who either hit a big project, or have a large plant or two where we have won a robust national agreement. The comp plan metrics are cumbersome and frustrating. This company was built on the high margin spot buy business, but is demanding that we capture the planned consumable spend from the vertical and local distributors who gladly operate at lower margins and can provide relatively the same service. This was a nice place to sell for "back in the day" but within the last decade the expectations have become unrealistic, the pressure high and your work day very prescriptive. Did I mention you will have a very hard time making money in this role??

    Advice to Management

    Make some large offensive acquisitions and fast! You are not going to grow your market share at the pace you would like to purely on the backs of sellers. When looking at sales force expansion and coverage optimization you need to really consider local intelligence. There are many medium to even large customers these days that do not want to see an Account Manager unless there is a problem. These don't need formal coverage. There are many AM's that see less than half the accounts they are assigned and it's often not because they don't have time. Those customers just don't have any interest in having an Account Manager work with them on a regular basis. Times are changing fast and customers are the ones dictating how they want to be covered by sellers. Listen to them and adjust...


  9. Graingerh

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at W.W. Grainger

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    pension is a good thing as long as they don't change it

    Cons

    management quite heavy, too many VPs

    Advice to Management

    trim the VPs in the organization


  10. Helpful (1)

    Territory Sale Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at W.W. Grainger

    Pros

    Great training, amazing culture, and outstanding benefits.

    Cons

    The hourly wage and commission structure is not align to the amount of renevune generated.


  11. Helpful (2)

    Account Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Raleigh, NC
    Former Employee - Account Manager in Raleigh, NC

    I worked at W.W. Grainger

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    You will meet some really young motivating professionals with great coaching skills. It's hit or miss on who will contribute to your growth. But if they see something in you they will invest in your growth within the company.

    Cons

    If you're not in the in crowd they will find any way or reason to push you out. A lot of the Senior management are given a lot of power. I've seen a lot of this power be abused in the form of bullying, sexual harassment and intimidation. If your not willing to be biased and grimy you will be out! You see people who call themselves Christian participate in unethical behavior. Not everyone is bad, but a lot of the senior leadership team members abuse their power and fraternize with their team.

    Advice to Management

    INVESTIGATE



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