Wachovia
3.1 of 5 651 reviews
www.wachovia.com Charlotte, NC 5000+ Employees

Wachovia Reviews

Updated May 23, 2014
All Employees Current Employees Only

3.1 651 reviews

                             

56% Approve of the CEO

Wachovia Chairman and CEO John G. Stumpf

John G. Stumpf

(167 ratings)

52% of employees recommend this company to a friend
130 Employee Reviews Back to all reviews
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    sad

    Anonymous Employee (Current Employee)

    Prosover time pay was good

    Conshad to keep selling to get good reviews

    Advice to Senior Managementset real goals for sales

    No, I would not recommend this company to a friend

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    Management needs lots of work

    Bank Teller (Former Employee)
    New York, NY

    ProsGreat environment, lots of young professionals, room for growth if you are interested.

    ConsTeller staff is never more than two people at the window sometime one person until 10 am. Lots of favoritism, unorganized management.

    Advice to Senior ManagementNeeds to be more organized, take interest in the staff, and stand up for your staff.

    No, I would not recommend this company to a friend

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    Too Long

    Bank Teller (Current Employee)
    Morrisville, NC

    ProsGood benefits, regular hours. Other than that, not much.

    ConsNo room for creativity in the least. If you do well, they make it more difficult for you until you can't do well.

    Advice to Senior ManagementDon't move your top performers to a position where they can't keep that up

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    Wachovia bank teller job full time

    Bank Teller (Current Employee)
    Jensen Beach, FL

    Prosfull time, steady pay check

    Conslow pay and long hours

    Advice to Senior Managementnone

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    financial center manager

    Financial Center Manager (Former Employee)
    Washington, DC

    Prosgood benefits, training, location, exposure

    Consno balance personal life/work , internal politics, favoritism, lack of support, difficult to get promotion, high volume turn over, no employer interest to keep and develop employee

    Advice to Senior Managementfollow up on employee complaints to hr

    No, I would not recommend this company to a friend

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    Good learning experience that explained how much stress I was capable of handling at once.

    Bank Teller (Current Employee)
    Greenacres, FL

    ProsThe paid-time-off, friendly coworkers, and great managers.

    ConsThe policies, inflexible hours, sales-pushiness, stress for lack of staffing, and no proper on-site training development for beginners.

    Advice to Senior ManagementUnderstand how the level of staffing can affect customer service and smooth operations. Don't expect to have low investing in training, low staffing, high sales goals expectation, 100% customer service, and a fast experience. Do not throw your new tellers in a drive-thru with four lanes by themselves until they are prepared.

    No, I would not recommend this company to a friend

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    was great, then had no direction/vision from the top-down

    Vice President (Former Employee)
    Atlanta, GA

    Prosbenefits, good people to work around. the legacy employees were great and were proud to be there

    Consculture suffered after a string of acquisitions

    Advice to Senior Managementlead with conviction; many times failing employees were made to feel miserable until they left on their own volition

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    A frustrating experience. Sell product first, sell more product second and kick problems down the road for others.

    Licensed Financial Specialist (Current Employee)
    Alexandria, VA

    ProsFor a sales position, if/when all the incentives and team goals aligned, you could be paid very well.

    The immediate supervisors I had were great teachers of the position.

    ConsThe commitment to customer service was ostensibly driven by employees who are experts in working with clients but it was more about working the system.

    If you have any hesitation about selling a financial product, this is not the position for you. Before 2008, the focus was understanding your customer, knowing their goals and objectives and then matching those needs to a product. That changed as the banking environment deteriorated to using double-talk to sell product first, grabbing customers, and worrying later about the connection to their financial situation.

    The technology in the branches was terrible. Very old computers and software made things painfully slow.

    Advice to Senior ManagementDuring the very difficult fall 2008 period there was a significant lack of communication from management that left the line employees exposed to the high emotion of our customers and without answers or explanations. It felt like an island. Additionally, the information that was eventually disseminated to the front-line employees (for example, about tier 1 capital), and which we were told to repeat, turned out to be completely incorrect.

    Trust the employees you have hired to speak with the clients they have developed and to pass on information that is true and objective. Even though 2008 was an exceptionally difficult and extreme time, communication must be there.

    No, I would not recommend this company to a friend

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    You need to work in the right area

    Anonymous Employee (Current Employee)
    Charlotte, NC

    Proslarge organization that invests in technology; Some opportunity exists for advancement

    Consfear of job loss due to merger; incompetence at the middle managment layer

    Advice to Senior Managementfind out what is happening with the people at the lower levels

    No, I would not recommend this company to a friend

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    adults acting like children in the workplace

    Phone Banker (Former Employee)
    Richmond, VA

    Proshealth benefits are decent and reasonable

    Consyou are rated on how quick you can resolve a call, but are expected to sell the caller on limited products that they get the sales pitch for every single time they call. Meetings with managers were primarily based on getting to work on time and acting like adults. I hated this job in their call center. Thier employee "information software" is horrible and if you need help while on a call you are out of luck until a co-workier can help you, thus increasing your call time. Pay is horrible as well.

    Advice to Senior Managementhire employees with adult mindset and pay a decent wage

    No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Wachovia reviews and ratings — including employee satisfaction and approval rating for Wachovia CEO John G. Stumpf. All 130 reviews posted anonymously by Wachovia employees.