Waffle House Reviews

Updated August 9, 2014
Updated August 9, 2014
230 Reviews

2.5
230 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Waffle House Chairman and CEO Joe W. Rogers Jr.
Joe W. Rogers Jr.
131 Ratings

Review Highlights

Pros
  • Meeting new people and having connections with regular customers (in 12 reviews)

  • flexible hours, weekly pay in cash, Christmas and new years bonuses (in 6 reviews)


Cons
  • I had to work all holidays and barely got to spend time with my kids (in 14 reviews)

  • Upper management did a lot of things that got them investigated by the labor board at one point (in 16 reviews)

More Highlights

41 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Be Careful....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Door Corps  in  Orlando, FL
    Current Employee - Door Corps in Orlando, FL

    I have been working at Waffle House part-time for less than a year

    Pros

    Free food up front, close to my apartment.

    Cons

    Untrustworthy management, ruthless servers, bad work environment, I feel like an outcast.

    Advice to ManagementAdvice

    Treat your employees fairly and respectfully. If they leave to grieve the loss of a family member for only a day and a half, don't make them suffer any more than they have to. I entered Waffle House hoping it would be my saving grace and for a time, it was. That all changed when we got our new manager a few months ago. From day one she put me in fear for my job, degraded and belittled me, scoffed at the achievements I have made for myself both before working for Waffle House and while employed at Waffle House. I have a disability and I have not asked for any but the most basic of accommodations. I am a reliable and dependable employee that never calls in or is rarely late. I am being punished for grieving my favorite aunt and spending time with my family in another state as we grieve together. Waffle House claims it makes The Waffle House Experience fun for guests and employees alike...well....I'm no longer having fun.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    employee not payed all his pay payed minimum wage on Christmas day also i was told it would be overtime

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Grill Cook  in  Hebron, KY
    Former Employee - Grill Cook in Hebron, KY

    I worked at Waffle House part-time for less than a year

    Pros

    food very good business ethics horrible.

    Cons

    employees treating employees bad threats it was too much for the horrible pay my check was shorted.

    Advice to ManagementAdvice

    pay your employees maybe consider church you need it.your review no recommend getting worse the red keeps popping up business ethics i had to say yes.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    WOW

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server  in  Columbus, NC
    Former Employee - Server in Columbus, NC

    I worked at Waffle House full-time for more than a year

    Pros

    Customers are great, Shift hours are good

    Cons

    expect too much for NO money, Horrible Managers, High lack of understanding real world situations

    Advice to ManagementAdvice

    Do what rest of the staff have to do, Be more understanding

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    While you can talk to and make friends with many people, you'll never get much more than minimum wage

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Salesperson
    Current Employee - Salesperson

    I have been working at Waffle House full-time for more than a year

    Pros

    You can eat as much as you want and your check is docked about 1.20 every day

    Cons

    If you survive the vicious gossip, you'll come to realize that you will never make much more than minimum wage.

    Advice to ManagementAdvice

    Allow more management within each restaurant. There is one dictator and 20 pawns.

  6.  

    Never again.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Waffle House

    Pros

    Unit manager took his job seriously. The place was always clean and the food fresh. Windows were cleaned once a week, floors scrubbed 2 times a day the foods were kept properly. He gave people who didn't smoke breaks as often as those who did.

    Cons

    Sexual advances from everyone the customers and co-workers alike. I ended up serving and cooking at the same time often because the cook was too busy smoking, and when I did move to a better shift the servers were on pills doing them in the bathroom when they got a minute between tables! The drama was too much, a server ended up crying most nights. Too much stress, not worth it.

    Neutral Outlook
  7. 1 person found this helpful  

    Excessive Stress with more importance on table turn over for profit instead of customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Unit Manager  in  Lafayette, LA
    Former Employee - Unit Manager in Lafayette, LA

    I worked at Waffle House full-time for more than a year

    Pros

    I believe there are no Pros to this job

    Cons

    As a manager I would put up to 100 hours in a week. They have no assistant manger and this means you as a manager must always go back at night to do the shift change. You also receive calls 24/7 for questions or issues due to no management staff when you are not there. Excessive stress for the pay they offer. I ended up in the hospital and they were upset about this

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    dedicate your life.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Waffle House

    Pros

    money, and not much else

    Cons

    quality of life is taken from you

    Advice to ManagementAdvice

    do what you say

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    crazy people expect insane work hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Unit Manager Trainee  in  Fayetteville, NC
    Current Employee - Unit Manager Trainee in Fayetteville, NC

    I have been working at Waffle House full-time for less than a year

    Pros

    none, if you have a degree you are hired

    Cons

    walking in the door and speaking to the manager about what I thought was a good job.........expected me to work: 6:30 am to 3 pm....go home come back work 8 pm to 9 am then go home come back in 6:30 to 3 pm then go home come back in work 8pm to 9 am then go home and come back in at 6:30

    these are not management hours ............these are slave hours............the word: lincoln comes to mind

    Advice to ManagementAdvice

    grow up and hire assistant managers for a low management turnaround

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    The huge mistake waffle house made: closing 2 stores and bring the staff from there to McCain.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Waffle House

    Pros

    I love the customers as Well as the staff. But,the staff needs improvement.

    Cons

    There's to much drama going on and the staff knows how to make it look like the other employee is at fault!!

    Advice to ManagementAdvice

    They need firmer management cause the staff is out of control!!

    Recommends
    Negative Outlook
    Approves of CEO
  11.  

    Find something else i'm telling you! Sounds Better than what it really offers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Unit Manager
    Current Employee - Unit Manager

    I have been working at Waffle House full-time

    Pros

    Sometimes you get to leave at 3:00pm. If you slave and throw away your life you can advance after 2 years. Also good benefits.

    Cons

    on call 24 hours. As a manager Trainee your not respected. They throw you in a restaurant with a manager you'll one day be competing against, so how motivated will they be to train you??? YOUR NOT GUARANTEED A STORE! After you finish Waffle House University they put you on what is called "The Bench" meaning your on the waiting list to run a store. Ive seen people wait 90 days ive seen people wait 9 months I've seen people get it right after WU it all depends. Also your only payed $10.77 an hour thats nothing! then they tell you your salary is going to be $35,000 a year, which you have to work "55" hours a week, thats insane. Also, your schedule will say off this day and the day before you'll get a call saying your schedule has changed we need you to report to a store 40 minutes away to do catering or something pointless. If you have family or a wife/Husband this is NOT for you. Please don't make the same mistake I made. I'm trying to save you all. This is the worst job ever. Make the right decision your worth more.

    Advice to ManagementAdvice

    Learn how to actually manage. Most upper management started as cooks and are uneducated so they never were taught about business or how to manage. Good cooking has placed some of the worst people in high positions with this company. This company has a high turnover rate but its not all managements fault its the greedy owners who force one person to kill themselves to make them money.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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