Waffle House Reviews

Updated July 25, 2015
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3.0
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Waffle House Chairman and CEO Joe W. Rogers Jr.
Joe W. Rogers Jr.
57 Ratings

Pros
  • Reasonable opportunity for advancement; Easy concept to manage; great learning environment, and great people (in 7 reviews)

  • Paid vacation, 2 a year (hourly maintaining thirty two a week for six months a piece) 3 for management ( 2 tens and a 7 day) all paid (in 12 reviews)

Cons
  • Upper management are crooked crooked souls (in 20 reviews)

  • You are required to work all holidays (in 9 reviews)

More Pros and Cons

121 Employee Reviews

Sort: Popular Rating Date
  1. Its..ok..Know what your getting yourself into

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Salesperson/Waitress in Atlanta, GA
    Current Employee - Salesperson/Waitress in Atlanta, GA

    I have been working at Waffle House part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Fun environment, employees are funny and like a family. Usually have regulars

    Cons

    Traning is not that long and you have to know a lot...multitask, etc. The hardest thing for me is calling out orders and the meat count but that takes a lil more.time to catch on to

    Advice to Management

    GET SOME TECHNOLOGY. Its so hard on thr waitresses and grill ops, etc when you have to do all this ticket book counting...gota do everything yourself and its so old fashion. Please help us out. Im tired of having to stay for 1 extra hour to count things up ;(


  2. Salesperson

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Waffle House

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Tips are easy to come by as long as you know how to work the table and do your job properly. Most "regular" customers are really nice and tip okay. Management is flexible with schedules.

    Cons

    Training is little to none, they give you a week then you on your own. Multi tasking is a must. Sometimes the people you work w/ are worse than the customers. Expect to work in all conditions, holidays and bad weather.

    Advice to Management

    train the incoming store managers and servers better.


  3. District Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Manager
    Current Employee - District Manager

    I have been working at Waffle House full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Performance based pay, Corporate office great about helping with issues, promotes within, given whole years schedule upfront, 3 paid vacations, great advancement opportunity

    Cons

    work every holiday, work home life balance can be a challenge


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Ok

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cook in Saginaw, TX
    Former Employee - Cook in Saginaw, TX

    I worked at Waffle House full-time (More than 3 years)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Paid vacation after first 6 months of you work full time, easy to learn, great co-workers most of the time

    Cons

    Inconsistent management, heavy work load for management, insufficient training, no designated breaks

    Advice to Management

    Focus on training New people, realize no one can work 7-10 hours without a break


  6. Manager Trainee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Unit Manager Trainee
    Current Employee - Unit Manager Trainee

    I have been working at Waffle House

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    You learn alot about yourself and what you can handle mentally

    Cons

    In my area Up line really isn't present after you finish Waffle House University. You pretty much are just a sitting duck.

    Advice to Management

    Show Up!


  7. Unit/District Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Waffle House full-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    -great system -promotion opportunities -great mgmt team -great working experience

    Cons

    -financially conservative company means they want to pay less to get way more from the employees -modern slavery -long working hrs, (you will be on call 24/7.) -stressful mgmt positions

    Advice to Management

    Please, pay more to the employees to show your respect and appreciation for their work. Especially to the servers snd cooks, and hire quality people.


  8. Helpful (1)

    If it weren't for the lack of skilled workers and constant turnover it would be great.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Unit Manager in Charlotte, NC
    Current Employee - Unit Manager in Charlotte, NC

    I have been working at Waffle House full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Compensated well, phenomenal training, potential for promotions.

    Cons

    Workers, hours, lack of support.

    Advice to Management

    Care


  9. It was ok.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Waffle House

    Pros

    The people there are nice and so is management. They are flexible and the pay is normal compared to other places.

    Cons

    The need to clean up and have a more sanitary eating environment

    Advice to Management

    The management was good and was flexible. That doesn't mean that it would be the same everywhere else


  10. It's not for everyone

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Unit Manager in Tupelo, MS
    Current Employee - Unit Manager in Tupelo, MS

    I have been working at Waffle House (More than a year)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Good money in season, great benefits, advancement opportunities

    Cons

    off season compensation (performance based pay are sales driven), "baby sitting" associates, all responsibility without the executive decisions, no personal life running 24/7/365

    Advice to Management

    They seem to care more about the associates' well being and upper management and not about the people running restaurants in the trenches


  11. server

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee in Louisville, KY
    Former Employee - Anonymous Employee in Louisville, KY

    I worked at Waffle House part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    -can be really busy at times -Only a couple servers on shifts

    Cons

    -can be really slow at times -was unprepared immediately after training -low food prices usually result in low tips

    Advice to Management

    focus more on creating a more standard training guide for employees.



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