Waffle House

  www.wafflehouse.com
  www.wafflehouse.com

Waffle House Reviews

Updated December 15, 2014
Updated December 15, 2014
277 Reviews
2.6
277 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Waffle House Chairman and CEO Joe W. Rogers Jr.
Joe W. Rogers Jr.
161 Ratings

Review Highlights

Pros
  • Known for great job stability (company is not going anywhere), opportunity for advancement, great training program (about 3 months long) (in 7 reviews)

  • Paid Vacation - Every level of management gets 3 (in 12 reviews)


Cons
  • If your immediate manager reports to upper management that you are not a brown noser forget it (in 20 reviews)

  • I had to work all holidays and barely got to spend time with my kids (in 9 reviews)

More Highlights

87 Employee Reviews Back to all reviews

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  1.  

    Unit Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Unit Manager in Fayetteville, NC
    Current Employee - Unit Manager in Fayetteville, NC

    I have been working at Waffle House

    Pros

    Your the boss, but it's alot of babysitting.

    Cons

    You have to account for all shortages and they will be taken out of your check if your responsible

    Advice to ManagementAdvice

    Always lock you commissary an safe trust no one.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2.  

    Great learning experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Waffle House

    Pros

    Great benefits and job security.

    Cons

    Long hours, no time to enjoy pay.

    Advice to ManagementAdvice

    Spend more time with your unit managers and their development.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Incredibly hard work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Waffle House full-time (less than an year)

    Pros

    Decent pay, interesting people, different everyday, fun environment, in depth training program, free food while working, very clean,

    Cons

    Terrible hours, rough work, the employees have cliques, both in management or associates, they all have little groups and it can be hard to fit in at first.

    Advice to ManagementAdvice

    Communicate better

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    not bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Waffle House part-time (more than an year)

    Pros

    fun environment and great place to work learned about the company advancement fun activities for family leadership very…gerat people around. it a relaxed company.

    Cons

    no plans for growing in the company, it was a lot of hard work sometines and the workmatres do noyt help.it is neccesary greater commitment form the líder

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Challenging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Server/Cashier in Savannah, GA
    Former Employee - Food Server/Cashier in Savannah, GA

    I worked at Waffle House full-time (more than an year)

    Pros

    An attempt will be made to accommodate needed time. Not many benefits on an entry level. Can get better insurance outside of the company for less money.

    Cons

    I witnessed terrible bullying employee to employee yet when this is bought to the store manager, she laughs about it to other employees. It was on video and yes I did report it. To my knowledge, nothing EVER happened.
      A LOT OF DRAMA, NO LIFE / WORK BALANCE. Once I transferred to another store, a lot of the above disappeared.

    Advice to ManagementAdvice

    Corporate Headquarters: Sometimes, you should consider sending someone undercover to either work, or clandestinely review the manager of a store. When you have A LOT of turnover, more than usual~ you may want to consider the GM/managers of the store. Most times employees don't wish to put their jobs at risk (hours cut, laid off/fired saw it happen) because they need this job. The employees I spoke with don't even want to use the 800 # for the anonymous tips for fear it will get back to the boss and by process of elimination she would find out who complained.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Like a marriage, honeymoon was great, living with difficult at times.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager/District Manager in Nashville, TN
    Current Employee - Manager/District Manager in Nashville, TN

    I have been working at Waffle House full-time (more than 10 years)

    Pros

    People on the restaurant level are hard working and amiable. After being in unit for a while the employees come to be like your children. Restaurants are clean, for the most part, and the customers make it worth showing up for work, usually.

    Cons

    Your personal life is a thing of the past, once you drink the kool-ade. Upper management help with problems do not exist, paper trail demands are too great, and if you do not "take one for the team" you are deemed subversive. Policies are only upheld to the benefit of the company, and once the paper trail starts on you, you must start looking for other employment.

    Advice to ManagementAdvice

    Care for your underlings the way you have them take care of you. Compensate those who do rather than those who talk the talk, but do not walk the walk. Remember about the lives you affect in your decisions and demands.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Ok(ish)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Salesperson and GO in Pasadena, TX
    Current Employee - Salesperson and GO in Pasadena, TX

    I have been working at Waffle House full-time (less than an year)

    Pros

    Decent pay
    Near decent tips for male servers
    Lots of hrs

    Cons

    Each store has cancers and you just have to ignore their bs. Management can be great if they get some of the things that are important in better order.

    Advice to ManagementAdvice

    More organization of the schedule and other key employee needs.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    After 3 years of service I still enjoy my job and see myself there for the long run.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Grill Operator First Class in Macedonia, Cherokee, GA
    Current Employee - Grill Operator First Class in Macedonia, Cherokee, GA

    I have been working at Waffle House full-time (more than 3 years)

    Pros

    Weekly cash pay

    Bonus system for the cooks based on sales. You get between 1-2% of shift sales depending on the shift you work and the quality of food you cook.

    You run your own shift as a cook. No micro management here, I've always been treated with respect and thankfulness by management.

    Cons

    They don't seem to give raises. I can cook 200$ an hour and basically run the store by myself but get paid the same as this new kid who can even handle 50$ an hour.

    Working on Christmas and Thanksgiving are mandatory. I'm a young single dude without a family so it's not that big of a deal for me but my older coworkers with children are upset by it.

    Advice to ManagementAdvice

    Please consider giving merit based raises and offering monetary incentives for increased production. Someone who's been with the company three years and can cook a 1000 dollar shift solo deserves a good deal more per hour then a new hire who can barely cook.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Great high school job

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Waffle House

    Pros

    Good pay for someone in high school and living at home.
    Flexible hours and easy to get them

    Cons

    You can work some really crazy shifts, and lose sleep

  11. 1 person found this helpful  

    Ok place to start

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Waffle House

    Pros

    Cash weekly. Fairly easy to gey a schedule to fit your needs. I make good tips because of the side of town I work on

    Cons

    Every single holiday is mandatory. Even fourth of july and labor day. Wait tables because cooks are underpaid. You have to be in a good area to get good tips

    Advice to ManagementAdvice

    Stop making decisions based off your feelings

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