Waffle House

www.wafflehouse.com

Waffle House Reviews

Updated January 26, 2015
Updated January 26, 2015
292 Reviews
2.6
292 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Waffle House Chairman and CEO Joe W. Rogers Jr.
Joe W. Rogers Jr.
172 Ratings

Review Highlights

Pros
  • Known for great job stability (company is not going anywhere), opportunity for advancement, great training program (about 3 months long) (in 7 reviews)

  • Paid Vacation - Every level of management gets 3 (in 12 reviews)


Cons
  • If your immediate manager reports to upper management that you are not a brown noser forget it (in 20 reviews)

  • I had to work all holidays and barely got to spend time with my kids (in 9 reviews)

More Highlights

50 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    It was interesting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Salesperson/Waitress in Sandy Springs, GA
    Former Employee - Salesperson/Waitress in Sandy Springs, GA

    I worked at Waffle House full-time (more than a year)

    Pros

    Cash every day and meeting interesting people

    Cons

    It was the hardest job I've ever had.

    Advice to ManagementAdvice

    Listen to your employees more

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    I've learned that the customer really appreciate a server. That's why I loved the job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Waiter in Sandy Springs, Fulton, GA
    Former Employee - Waiter in Sandy Springs, Fulton, GA

    I worked at Waffle House

    Pros

    I met some friends through being there and learned to really get to know people and tend to their needs.

    Cons

    Sometimes, team-work means allowing people to be wrong and attempt to help rather than judge.

    Advice to ManagementAdvice

    Keep doing your best to improve customer service and accept misunderstandings and move forward.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Unit Manager/ Mother/ Father/ Indentured Servant...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Unit Manager
    Current Employee - Unit Manager

    I have been working at Waffle House full-time

    Pros

    The people. Working at Waffle House is a very eye opening experience. You will will learn how to run a business, because if you do not learn you will go broke.

    Cons

    The people. Join and you will soon find out...
    Work/Life balance
    Weekend and Holiday drawer changes.
    Did I mention the people?

    Advice to ManagementAdvice

    Tell the truth. Give regular HONEST feedback to management team. Stop being so secretive about stuff.

    Recommends
    Neutral Outlook
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  5.  

    Enjoy working at waffle house

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Waffle House

    Pros

    Great opportunity to advance through the ranks of the company

    Cons

    Dealing with the employees and their lack of work ethic

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Unit manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Unit Manager in Houston, TX
    Current Employee - Unit Manager in Houston, TX

    I have been working at Waffle House full-time

    Pros

    Good pay, friendly environment, paid vacation, lots of support from upper management. Company really seems to be people oriented. Good management training program.

    Cons

    Long hours, phone calls at all hours, little work/life balance, no holidays off,

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    I had a great experience and a good work schedule.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Waffle House

    Pros

    I had a good work schedule and an understanding boss. Great leadership and easy to make friends

    Cons

    It was hard to climb the corporate ladder.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Maintenance Tech.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Maintenance Technician in Columbia, SC
    Former Employee - Maintenance Technician in Columbia, SC

    I worked at Waffle House full-time (more than 8 years)

    Pros

    Almost free meals. Job maybe challenging if you are a good worker and want to learn new things.

    Cons

    You have to fix everything which was not a problem to me but guys that are limited to different areas it may be a problem.

    Advice to ManagementAdvice

    No advice.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Stability

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Unit Manager
    Current Employee - Unit Manager

    I have been working at Waffle House full-time (more than 3 years)

    Pros

    Known for great job stability (company is not going anywhere), opportunity for advancement, great training program (about 3 months long)

    Cons

    Be ready for long hours. Six day work week with two days off (they treat your days off as sacred). You're required to work on holidays

    Advice to ManagementAdvice

    More constructive criticism. They won't give you an outside opinion until it's time to write you up for it -___-

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Working at the waffle.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Salesperson in Wilmington, NC
    Current Employee - Salesperson in Wilmington, NC

    I have been working at Waffle House full-time (less than a year)

    Pros

    you make decent money during the summer. I averaged 500 a week. And during winter i average 300 a week.

    Cons

    stress, lazy coworkers make work harder, dealing with the public can be unnerving

    Advice to ManagementAdvice

    keep your cool when you are stressed flipping on employees because your angry doesnt help anybody

    Approves of CEO
  11.  

    Great place learn and thrive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Unit Manager in Lithonia, GA
    Current Employee - Unit Manager in Lithonia, GA

    I have been working at Waffle House full-time (more than 3 years)

    Pros

    Opportunity to develop and refine leadership skills
    Learn micro and macro business management
    Cultivate people skills
    You will learn to make beautiful food
    Master customer relations
    And much much more

    Cons

    You will learn how you manage areas of stress
    Holidays are working days

    Advice to ManagementAdvice

    Continue to encourage persons at all levels
    Help maximize someone's strengths and redirect weakness for success

    Recommends
    Positive Outlook
    Approves of CEO

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