Waitrose Reviews

Updated July 28, 2015
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4.0
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Waitrose Managing Director Mark Price
Mark Price
44 Ratings

Pros
  • Good benefit system including large discount at john lewis (in 18 reviews)

  • I also receive an annual bonus which is a huge perk, but also means every one is working together to achieve a common goal; a bigger bonus (in 13 reviews)

Cons
  • Trying to hold the part time job whilst doing A-levels was demanding due to overtime requests (in 7 reviews)

  • High turn-over of part time staff (in 6 reviews)

More Pros and Cons

80 Employee Reviews

Sort: Popular Rating Date
  1. Good for staff - bad at efficiency

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - General Assistant
    Former Employee - General Assistant

    I worked at Waitrose part-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    - Lots of employee benefits - Passionate workers - Good for young part time workers

    Cons

    - Large wastage - Bureaucracy to an extent. - Customer always right not always applicable

    Advice to Management

    Wastage needs urgent reduction. Management in case have show stark favoritism.


  2. Supermarket Assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Waitrose part-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Range of benefit including annual bonus, PRP, flexible working hours, pay above industry standard and friendly work place.

    Cons

    Very bureaucratic with the simplest of tasks requiring loads of paper work. Also a lot of the job roles are very repetitive and boring but some job rotation is available.

    Advice to Management

    Reduce bureaucracy in the everyday running of the business and make more career opportunities available for lower tier workers


  3. Customer Services Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bath, England (UK)
    Former Employee - Anonymous Employee in Bath, England (UK)

    I worked at Waitrose full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Excellent benefits and staff atmosphere for a low-skilled profession.

    Cons

    Difficult to progress up the ladder to more corporate roles. Rejected automatically for work experience and friends experiencing troubles getting past mid-level management.

    Advice to Management

    Claim to help personal development, which is true up until a certain level but stops at mid-level management.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Sales Assistant (Checkouts)

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Waitrose

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    They treat their staff well in terms of bonuses, discounts, getting overtime etc. They hired lots of young people which made it a funner work environment.

    Cons

    The endless training upstairs on computers which could take hours. Some of the managers were incredibly old-fashioned and strict.


  6. RDC Warehouse Partner

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Waitrose Partner in Aylesford, England (UK)
    Former Employee - Waitrose Partner in Aylesford, England (UK)

    I worked at Waitrose full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good working environment. Excellent benefits. Good management. Shouldn't have left.

    Cons

    Some staff take advantage of the very generous sick pay scheme.

    Advice to Management

    Manage peoples recurring sick absence.


  7. N/A

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Partner in London, England (UK)
    Current Employee - Partner in London, England (UK)

    I have been working at Waitrose (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Bonus, salary, benefits, company values

    Cons

    I would prefer not to say.

    Advice to Management

    N/A


  8. Helpful (1)

    Waitrose Salary

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in London, England (UK)
    Former Employee - Sales Assistant in London, England (UK)

    I worked at Waitrose

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    It is a good company to work in but arguably underpaid in view of expectations. The bonus is good and the managers really care about staff.

    Cons

    The pay is slightly slow considering the customer service expectations and you are often asked to work later shifts and extra shifts to make up for under staffing sometimes.


  9. Part-time Employment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Waitrose Supermarket Assistant in London, England (UK)
    Current Employee - Waitrose Supermarket Assistant in London, England (UK)

    I have been working at Waitrose part-time (More than 5 years)

    Recommends
    Recommends

    Pros

    Wonderful benefits and great flexibility when it comes to students and their student transfer scheme. Cross-training helps with new skills and opportunities

    Cons

    Working part-time means set contract shifts with no room to work different days each week


  10. Good employer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in London, England (UK)
    Former Employee - Customer Service in London, England (UK)

    I worked at Waitrose full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Colleagues are all lovely The annual bonus Benefits such as days out Good discount at Waitrose and John Lewis stores Progression Opportunities Reasonable employer

    Cons

    Some customers are incredibly rude and demanding Some managers are often unwilling to help store staff when needed Always understaffed

    Advice to Management

    Help store staff more, otherwise please make sure that there are enough staff to complete the jobs that are necessary.


  11. Good pay but training is poor.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fresh Food Assistant in Godalming, England (UK)
    Current Employee - Fresh Food Assistant in Godalming, England (UK)

    I have been working at Waitrose part-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    A lot of benefits which include £25 vouchers regularly.

    Cons

    Training is poor and sometimes you're very unsure on what you're doing.

    Advice to Management

    Offer better training.



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