Walgreens Reviews

Updated August 27, 2015
790 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
Employment Status

Reset
1.0
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Stefano Pessina
100 Ratings

Pros
  • Profit sharing is a great benefit (in 238 reviews)

  • Employee discount comes in handy (in 146 reviews)

Cons
  • Absolutely no Work/Life balance (in 99 reviews)

  • The upper management seemed disconnected with team staff in that store-level problems were sometimes ignored by supervisors (in 150 reviews)

More Pros and Cons

790 Employee Reviews

Sort: Popular Rating Date
  1. Think twice before applying for a position at Walgreens/Optioncare Corporate in the reimbursement (billing) department.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Approves of CEO

    Pros

    The corporate location was an easy commute and parking was no problem.

    Cons

    This company is clueless when it comes to training, which is reflective of the poor management/supervision. Additonally, there is no formal orientation for new employees. During my employment the 3 new employees that were hired all resigned due to unrealistic expectations, poor management and lack of proper training. They don't educate their supervisors/managers in their human resource management resulting in negative employee attitudes and low moral. Not a good working environment.

    Advice to Management

    Analyze your attrition rate. It is a reflection of deficits stemming from poor human resource management and training. There is much to learn from those who contributed to this statistic.


  2. Misery Manufacturing Plant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Streamwood, IL
    Former Employee - Cashier in Streamwood, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Walgreens part-time (More than a year)

    Pros

    Difficult to be fired If you keep it real with customers instead of being a "Be-Well-O-Robot" they will often be nice to you. Possible to develop friendly, professional relationships with coworkers and bosses

    Cons

    Large workload; a cashier is also responsible for facing the front wall, candy, and the front half of the promo aisle, and they have to vacuum, and they have to mop in winter, and they have to fill the change machine, and they have to count money, and they have to put displaced items away that were left on the counter... all while dealing with customers. They don't maintain their equipment: The vacuums were in dismal condition, the computers are ancient bricks running modern software and devices (and thus crash and lag constantly), the coin machine jammed and had a broken cover, the keyboard rails in the office were sharp and once cut a chunk of fabric out of my pants AND a chunk of flesh out of my thigh, and the place is only cleaned juuuust enough to look clean to customers who aren't paying attention. Cashiers aren't supplied hand sanitizer (and we work with money given to us by people who are customers BECAUSE they are SICK). Training is pointless: I was specifically ordered to rush through as fast as possible instead of taking the time needed to properly learn the company policies. As a result, I had to learn nearly everything on the fly... AFTER having done it wrong. For example; I was taught how to process a WIC check after working for 3 months... and then someone else told me a step I was missing 6 months in... and then someone else told me I wasn't supposed to use the rewards membership on WIC transactions 8 months in. Every single manager had a different set of rules and a different way of running the store. Some filled the coin machine, some had the cashier do it. Some counted the drawer, some had the cashier do it. Some didn't pick up cash drops, some did. Some did the closing paperwork for all the drawers, some had the cashiers do it. It was always different. Managers are always bitter because they have no work-life balance... nor do the minion workers, so everyone is in a bad mood... and we all have to smile for the customers despite being miserable because we had to close christmas eve and open christmas day. I heard about profit sharing briefly when I was hired... and then it never came up again. They refuse to let any minions work full-time, so no benefits and no overtime. No concern for safety of employees as far as closing the store during dangerous weather. Ten inches of snow on top of two inches of ice? Too bad, you still have to be here for work! Prices on the computer systems, especially clearance prices, frequently don't match tags, so the cashier has to hold up the line and either get a coworker to check the price... or if nobody feels like helping, the cashier has to break the rules and do it themselves just to keep all the customers from dropping their stuff on the floor and leaving. Whoever is in charge of inventory needs to get a clue: when milk goes on sale, it will sell fast. ORDER INTELLIGENTLY. Unless someone like me comes around, the back of the cooler is consistently an absolute disaster and nearly impossible to work with efficiently. Very little opportunity for advancement: the shift leads I know were with walgreens for decades. Minions don't get raises unless they took the classes to move to pharmacy. And since the minions were paid minimum wage, it's impossible to live alone with even the slightest modicum of comfort with this job... especially since it's impossible to get full-time... and combined with lack of benefits due to part-time, working as a Minion will not allow you to survive. Oh, and the music is horrendous and repetitive.

    Advice to Management

    Look at the cons and do something about it. Pay attention to how things are going in the store; if it was a busy day, don't expect the cashiers to have everything done, because it is physically impossible.


  3. You have been honestly warned!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Saint Louis, MO
    Former Employee - Anonymous Employee in Saint Louis, MO
    Doesn't Recommend

    I worked at Walgreens full-time (More than 3 years)

    Pros

    It's a job and a paycheck!

    Cons

    I was Assistant Manager, and our careers are honestly just overpaid stock people. You stock shelves every single day most of the entire shift, babysit college students, settle disputes that employees started with customers, and get last minute phone calls from the store manager informing you that you have been transferred to another store for your next assignment. (It starts all over again.) This company is truly a joke! There is no real training program, and lack the ability to stay at the top of the retail throne. Seriously, listen to the comments they are telling you the truth about this place. You will really have no life, because they never close and expect you to be there rain, shine, sleet, or snow, even if you have an accident they don't care....I have witnessed this with one of our other Assistant Managers. (True disaster especially for the Missouri region stores)

    Advice to Management

    Gain a real training program especially for management, to excel through the company, and contribute to assist in the growth process.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. One on One

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Walgreens part-time

    Pros

    Brief and Pharmacy Basics Specific

    Cons

    No information I had to find out about OJT and Courses


  6. Helpful (1)

    Sr Financial analyst, specialty solutions group

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Financial Analyst in Deerfield, IL
    Former Employee - Senior Financial Analyst in Deerfield, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Walgreens full-time (More than 3 years)

    Pros

    None at this point. Maybe in a year or two, when all the "boys club" is gone, there will be opportunities for fair advancement for all, not just inner circle. The only good point about Walgreens is a lot of good and hard working people, who are unfortunately struggling day to day because of very poor management.

    Cons

    Poor/inexperienced management, career advancement depends on connections, not experience and hard work. Boys club, very inner circle, who get promoted and keep their jobs despite of poor management, poor performance and tons of problems at the upper management level. The morale is very low.

    Advice to Management

    Keep good people / good workers. Review the managers, most of them are horrible leaders, don't care about their people, don't develop them.


  7. EDI Reimbursement Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - EDI REIMBURSEMENT SPECIALIST in Deerfield, IL
    Former Employee - EDI REIMBURSEMENT SPECIALIST in Deerfield, IL
    Doesn't Recommend
    Negative Outlook

    I worked at Walgreens full-time (More than a year)

    Pros

    Good benefits offered (insurance, pto, employee stock option plan, and 401K)

    Cons

    I worked under a manager who was verbally and mentally abusive, manipulative, harassed me almost every single day, hounding me for not knowing my job as good as my coworker who had been doing it for over 6-7 years. There is no training for the job, it is all on the job training, but EVERY situation is different, making it all the more difficult to learn the job. If the job wasn't done to the T, and my coworker and I didn't listen and do exactly that was told to us by our more experienced coworker we'd get tattled on to the manager and then get called into the office and yelled at by the manager. On several occasions I was yelled at, talked down to and degraded at my own desk where all my coworkers could hear everything being said loud and clear and all they could do was ask how I am surviving there. The other supervisors under the manager were too afraid to confront her of was going on because she'd make their life a living hell as well. There was an incident that the manager tried to choke me, but stopped herself before she physically put her hands on me. I never reported this to HR because of retaliation reasons from the manager and I know HR would not have backed me up. This was reported to HR in my exit interview via website (survey monkey) and a report submitted to HR on my last day. Attempted several times to reach out to HR to discuss what happened and my reason for leaving this job. HR and I played phone tag and last phone call made, they never called back. I was there for 18 months and was emotionally drained and miserable. if it wasn't for a couple of my coworkers on a different team I would have quit after 4 months and been completely satisfied with the decision. One of my coworkers and I went and talked to HR about what was going on and how they had been treated and how I was at the time being treated and nothing was done about it. Nobody has survived in the position more than 2 years. The day I put in my 2 weeks, she admitted that she wasn't fit to be a manager, but it is what it is and if she had the choice she wouldn't be a manager. The job itself is not terrible, if you are given an opportunity to learn it and grasp the ins and outs, but that isn't possible in the atmosphere of that department. Expectations are extremely high for this position and each employee is basically set up to fail.

    Advice to Management

    Provide managers with Management training classes, implement training for the job that is very crucial and important. Treat your employees with the respect they deserve as humans not as dogs working for you. Every individual has their own way of learning pace and style. Don't compare a new employee to someone yourself or someone who's been doing it for 6 years. There is a huge difference between 6 months and 6 years doing a job.


  8. Cashier

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Walgreens part-time (More than a year)

    Pros

    There was no pros, fell in love with the customers though. The store was a mess the management sucked. Everything was just so disorganized

    Cons

    The people I worked with sucked so much!! I wasn't happy working there everytime I entered I wanted to cry. Only bad things happened when I worked

    Advice to Management

    FIRE EVERYONE AND GET NEW PEOPLE BECAUSE YOU ALL REALLY SUCK.


  9. Too many negatives!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Specialty Pharmacy in Chicago, IL
    Former Employee - Specialty Pharmacy in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Walgreens full-time (More than 10 years)

    Pros

    Flexibility of schedule, peers who worked hard

    Cons

    Poor performance tolerated,lack of training, lack of career pathing, poor treatment of employees, no work life balance, lagging behind in business strategies and foresight, unresponsive to consumer environment, doesn't care about health care consumers, provides mediocre pharmacy services and inability for consistent delivery of svc. Pay is low end of competitive.

    Advice to Management

    Get ahead of healthcare curve, treat employees better, provide education and skill set training, deliver quality of healthcare consistently, enforce EEOC policies across the board, do not accept Mediocre performance. Develop a sound business plan and stick to it! Hire someone to implement change in a way that makes sense and minimizes disruption to work force. Get it together.


  10. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    A lot of people worked there so it wasn't difficult to find coverage if you needed a day off.

    Cons

    Horrible work environment, bosses were too young and immature to properly manage the location.

    Advice to Management

    Hire more experienced managers, maybe with college degrees.


  11. Working Here..... Need I say more?

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Beauty Advisor in Omaha, NE
    Current Employee - Beauty Advisor in Omaha, NE
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    - extremely flexible hours - fairly easy to acquire paid time off - very laid back environment - easy to learn with minimal training - PPL's that reinforce training and learning - extremely fun coworkers

    Cons

    - extremely rude customers (especially given the demographics of where I work) - if you're a hard worker they will reward you with more work, someone else's work and no days off - some managers don't do anything in the course of a shift - some co-workers are blatantly lazy and could care less about it - I was there for a year and my one year mark ended up being right at the same time they changed minimum wage and no raise was given to me and no one cared..... - management and co-workers are sometimes unforgiving in the fact that they could care less about what is going on in your personal life that may affect work, feelings are clearly an afterthought - a lot of changes, at random times, poor training and new policies and changes made sometimes without notice to the employees

    Advice to Management

    Try and seem your're human like the rest of us. By that I mean it is okay to let us know you're dealing with something personal and for us to bother you ONLY if something is extremely important and that they would prefer to be left alone if possible. Instead, managers come in, moody and angry for reasons unknown to the employees and get upset because we don't respond to them very well. This goes the other way too. Sometimes employees come in and it just happens to be one of those days or we're going through something, either one really but no regard is given to that. Managers sometimes push you harder before asking why you are acting the way you're acting. Overall, try and care about employees feelings and personal lives because people are more willing to work for someone if they feel their feelings and lives matter, it's really that simple.



Showing 790 of 5,711 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.