Walgreens
2.9 of 5 2,792 reviews
www.walgreens.com Deerfield, IL 5000+ Employees

Walgreens Reviews

Updated Apr 13, 2014
All Employees Current Employees Only

2.9 2,791 reviews

                             

41% Approve of the CEO

Walgreens President and CEO Greg Wasson

Greg Wasson

(1,488 ratings)

46% of employees recommend this company to a friend
355 Employee Reviews Back to all reviews
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2 people found this helpful  

Pharmacy is NOT a healthcare job, its a retail job. Walgreens is horrible.

Certified Pharmacy Technician (Former Employee)
Phoenix, AZ

I worked at Walgreens full-time for more than a year

ProsReally there are no pros to working at this job.

ConsThe following represents my PERSONAL OPINION and the events described are as I remember them.

Where do I even begin. I had aspirations of becoming a Pharmacist, passed all my premed courses, got interviews to every Pharmacy School I applied to and then I worked at Walgreens as a Certified Pharmacy Technician. Firstly in my opinion, this company ONLY cares about making money and not getting sued....which obviously impacts their money. You are essentially a glorified retail employee working the worst of the worst hours in sometimes ghetto locations. One Pharmacy technician I knew was robbed at knife point at his car after leaving one night. Sure, the Pharmacists make good money, but that's after incurring massive student loan debt and going to school for 7+ years. To what? Sell bubble gum and get cursed out by people addicted to pain medications? Yeah, no thanks.

The pay is an absolute joke for the level of responsibility you have as a technician. The hours are basically nights, weekends and holidays. The majority of the people I met there hated their job and the company. Even the pharmacists would constantly say "if the money wasn't so good I would quit today." They cut medical insurance saying that Obamacare is cheaper.....well ya this year until the rates go up. Effective cost control for Walgreens and great way to screw over their employees. I have never felt like more of a nameless cog in a brutal organization.

You work at a seriously frantic pace most of the day. This pace oftentimes led to errors, not by me, but by the Pharmacist! I caught at least 3-4 dispensing errors in my brief time as a tech. They call errors that reach the patient "STARS Report." Great way of saying "a medication you shouldn't have gotten ended up in your hands, we hope you don't die and sue us." Now, they'll throw a tech under the bus all day every day every time, but when the Pharmacy Manager/Pharmacist makes a mistake......ohhh it never happened.

Guess what though? There's NO law on how many workers need to be present for number of scripts dispensed. There is also no law to require Walgreens to report the number of "STARS" events that take place. Talk about some great lobbying in Washington! In my opinion, this is the reason Walgreens understaffs the heck out of the pharmacy....which leads to a frantic pace.....which leads to errors.

Advice to Senior ManagementI would make a comment here, but I know you don't care about anyone as long as you're making money. I can tell you this though. I will NEVER work at your pharmacy (well you can't afford me by a long margin anyway) and I will NEVER shop in your stores again

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Very depressing atmosphere with no real chance of moving up in the company.

Photo Clerk (Current Employee)
Romeoville, IL

I have been working at Walgreens part-time for more than 5 years

ProsThere were no positives working for walgreens besides getting the store discount.

ConsVery low pay with unrealistic goals set for each store. Not to mention high turnover rate with employees within store. Also there is no accountability taken by management for mistakes they make but they like to point out even the tiniest of errors a employee makes.

Advice to Senior ManagementRaise pay and reward employees who actually work hard.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Pharmacy Technician

Pharmacy Technician (Former Employee)
Omaha, NE

I worked at Walgreens part-time for less than a year

ProsThere are always opportunities to learn new things and perfect your customer service skills.

ConsManagement does not care about customer or employee relations and they make that known. Discussing any problems you might have goes in one ear and out the other. They would rather just have the customer switch pharmacies or have the employee quit than try to find a solution and calling the hotline does nothing. Managers will outright tell you they don't believe in your complaints.

Advice to Senior ManagementThere needs to be a serious overhaul in how you treat your staff and customers. Everything is treated like a joke and that is why your turnover rate is so high. It is clearly more important for you to keep an employee that physically assaults someone because they have seniority and your blatant refusal to help resolve issue is ridiculous.

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This company has gone straight to Hell

Certified Pharmacy Technician (Former Employee)

I worked at Walgreens full-time for more than 3 years

ProsFull time benefits such as health, vision, dental, and prescription were pretty good (as long as you maintained 32 hours).

ConsHigh turnover rate, always in fear for your job
Treated as robots not human beings
Only could receive 15 minute breaks per the managers discretion (slim to none chance of it happening), even when working 10 hour shifts.
Not promoted to positions deserved, even though you are fulfilling (the higher positions) job duties.
No lenience with being sick (despite having letters from your doctors on file with the company, as they had advised).
ALWAYS understaffed & underpaid

No, I would not recommend this company to a friend

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Not what it used to be

Store Manager (Current Employee)
Orlando, FL

I have been working at Walgreens full-time for more than 10 years

ProsStable company with lots of locations.

ConsNo even close to the same company it once was. Doesn't care about its employees. Taking away benefits slowly but constantly.

Advice to Senior ManagementStop taking away benefits and pay and capping peoples pay. Your employees have started to not car about you since you do not care about us.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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horrible place to sell your soul.

Pharmacy Manager (Former Employee)
Montrose, CO

I worked at Walgreens full-time for more than a year

ProsPharmacist is well paid, but they get every single penny of labor out of you.

Consextreme stress due to understaffing and intense workflow. During the 8am to 10am or 8pm to 10pm shifts, a single pharmacist flys solo with NO ANCILLARY help. That is 3 phone lines, 2 drive through drop/pick up lanes, 1 fax, 1 vaccination booth, 3 rx registers, walk up OTC traffic, and you haven't even looked at RX to process.

Advice to Senior ManagementUnderstand the term "human RESOURCES"

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Prepare to bend over and grab your ankles.

Assistant Manager (Current Employee)

I have been working at Walgreens full-time for more than a year

ProsThere are really no positives to working for this company other than it is a pay check if you are unable to find employment anywhere else. Highly advise against working for this company.

ConsNo recognition, expected to make any sacrifice in your personal life/schedule for the store, pay cuts, eliminating positions while corporate fat cats give themselves huge bonuses. Would not recommend to anyone.

Advice to Senior ManagementCome back down to earth and stop trying to reinvent the wheel. Nobody wants to be told "Be Well" it makes it sound like you're around a bunch of cultists.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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No vision at the upper tiers, no belief in their workforce

Anonymous Employee (Former Employee)

I worked at Walgreens part-time for less than a year

ProsStable hours, at my store the store-level management was nice

ConsThey'll find a reason to get rid of you. Turn over excruciatingly high. Even if you work hard.

Advice to Senior ManagementGive some reprieve to employees that make mistakes. I've seen too many people let go for dumb stuff even though they work hard.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Horrible

Sales Associate (Former Employee)
Albuquerque, NM

I worked at Walgreens part-time for more than a year

ProsNothing, it was very horrible.

ConsEverything, it was very horrible.

Advice to Senior ManagementWhere is your brain?

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Walgreens

Shipping Clerk (Former Employee)
Bethlehem, PA

I worked at Walgreens full-time for more than 10 years

ProsI am not working there anymore

ConsThey act like there a family company but the truth is they couldn't care less about your family the mighty dollar reigns

Advice to Senior ManagementIf you really care about your employees you might want to look at the balance between a favorable stock value and your employees and don't ALWAYS pick the stock.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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